Description
Hoffmann Brothers' contractors have provided reliable professional services to local communities like Nashville for over 40 years. Our experienced HVAC technicians can help with all of your heating and cooling needs, including HVAC installation, repair, and maintenance services. Our team of expert plumbers are available for a variety of services including drain cleaning and inspections, water heater installation and maintenance, video sewer inspections, toilet clogs, sewer pipelining and more. Give us a call to schedule your service today.
SERVICES
A/C system maintenance, A/C system repair, Heating system installation, Heating system maintenance, Heating system repair, HVAC system maintenance, Install AC, Repair HVAC, Ductless heating & A/C services, HVAC duct & vent cleaning, HVAC duct & vent installation, HVAC duct & vent repair, HVAC system repair, Install thermostat, Thermostat installation, Thermostat repair, A C Units, Air Duct, Clogged Drains, Commercial A C, Generator Services, Geothermal Heating & Cooling, Geothermal Repair, Humidifiers, Tankless “On Demand” Systems, Water Filtration, Water Heaters Financing, Water Softeners, Water Treatment, Ac Installations, Ac Maintenance, Ac Units, Air Conditioning Ac Repairs, Commercial AC, Commercial Plumbing, Drains & Sewers, Dryer Repairs, Duct Cleaning, Ductless Heating, Freezer Repair, Furnace Services, Garbage Disposal Repair, Heating Heat Pumps, Heating Installations, Heating Maintenance, Heating Repairs, Hvac Installation, Repair Water Heaters, Toilet Repairs, Installation, A/C filter replacement, A/C system dismantlement, A/C system vent cleaning, Cleaning, Portable A/C services, Ventilated ceiling installation, Ventilated ceiling repairs, A/C preventive maintenance, Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Unclog drain, Electrical fixture installation, Electrical fuse changing, Electrical inspections, Electrical outlet & switch installation, Electrical outlet & switch relocation, Electrical outlet & switch repair, Electrical panel repair, Electrical panel replacement or upgrading, Electrical power restoration, Electrical wiring installation, Electrical wiring repair, Electric car charger installation, Fan installation, Fan repair, General repairs, Light fixture installation, Light fixture repair, Outdoor lighting installation,
Reviews
Whitney Flatt
3 months ago
Jake and his team were extremely courteous, professional, and efficient. They wore booties inside the house, laid floor covering in the space where they worked, and cleaned up after delivering on their service promises to fix my leak. What’s more, Jake is a very effective, patient communicator who carefully walked us through each step of what he intended to do. In the midst of an extremely stressful upstairs leak, he made us feel calm and reassured. The best part is that he fixed the problem. We’ll definitely be using Jake/Hoffman again. 10/10 experience.
Mike cleaned out my sewer line CORRECTLY after two failed attempts by other plumber techs from other companies. Their equipment is top notch. He invited me to view the camera they ran into the sewer line so I better understood the issue. Resolved it in quick fashion.⭐️⭐️⭐️⭐️⭐️Great experience!!!
Ken was amazing! Attention to detail, thorough explanation of diagnosis, and presentation of solutions were A+! Really appreciate how he took care of us.
Sarah Hudson
3 months ago
Josh and his partner were great! They came in and gave me a run-down of the steps they were going to take, did their inspection, had options and quotes for me, and took care of my issue. I also got regular communication from Hoffmann Brothers leading up to when they were at my home. The whole process took maybe 30 minutes. Hire them!
Hoffman Brothers sent two drain technicians to repair a French drain in my driveway that was clogged and causing the garage to take on water. They cleared the entire drain and the attached piping to where it terminates. The drain is now working like it is supposed to work. I'm very pleased with their work, their reasonable pricing, and their professionalism.
Jake was personable and knowledgable. Gave me all the options available but I never felt pressured to do anything beyond what I needed. Definitely recommend!
I called Hoffman Bros towards the end of the day Saturday and they got me in on the very next business day. My sink was totally blocked and my dishwasher was flooded. Henry let me know the estimate upfront and prepared me for the cost if the problem turned out to be worse than we thought. Thankfully it wasn't so bad and he was able to fix it in about an hour. Henry was very respectful, wore a mask and shoe covers, and was very Covid-conscientious of our immunocompromised household. Def would call Hoffman Bros again, but hoping I don't have to for a while. ;)
Parker Smith
6 months ago
Josh Derosier arrived right on time, made quick work and was very professional. Will be using Hoffman for future issues.
The technician was on time, professional, and very knowledgeable. He was able to fix the leak in no time!
Shelby Grosvenor
a month ago
Billy was great, he took the time to really dig into our AC system and tell us all the options available to us. He helped us understand what we were looking at and helped us feel confident in our service choice!
Jake Flaherty
2 months ago
Thomas was on time, polite and got the job done.
Aaron was our service representative and did a top knotch job unblocking our drain line, friendly and knowledgeable. We will definitely be using Hoffman Brothers for all future problems.
mark matthews
6 months ago
Excellent service. Very responsive, respectful of residence, and thorough.
Very professional and timely. We have a major repair needed and they were very timely in getting us a solution. Steve did an excellent job with the assessment.
Travis Roberts
a year ago
The tech they sent (Ken) was super friendly, professional, and did a great job of explaining what the issue was and what needed to be fixed.
I will definitely use Hoffman Brothers again in the future for any HVAC needs.
Jonathan Musselwhite
4 weeks ago
This weekend our hot water went out. I made the service request on Sunday and they were at my door first-thing Monday morning. Their team (Rodney and Blake) were extremely professional and provided guidance on my current issue and options available to remedy it. They did not up-charge or push any one solution, instead they talked through the pros and cons to each option. By lunchtime, I had running hot water and assurance that I’ll have it for years to come. Highly recommend Hoffman Brothers for any plumbing or HVAC needs (they provide our house with any AC maintenance as well).
What an Unbelievable Experience. I can now say that I've had a Favorable Service Call! Trent was AMAZING! He left no stone unturned and informed me of his actions Every step of the way! Why can't All technicians be this Awesome! I would recommenddHiffman Brothers to any and everyone!
Very knowledgeable folks that seem to enjoy working with one another. I was able to ask tons of questions without Tyler or Mike (his boss) or Jake (his apprentice) getting frustrated. Top of the line equipment used and super professional. I felt taken care of.
Renee Hendrick
2 years ago
Matt was a great technician! He was on time and fixed our leaky sink and washing machine very quickly. Customer service is excellent! Would highly recommend Hoffman brothers!
Made the call because our heat wouldn’t stay running. They sent out Thomas and an apprentice. Turns out we had a couple issues being an older unit, but after a diagnosis they went for parts and got us running. I appreciate the professionalism and given it was very cold outside to be working made it more difficult. Thanks!
Rob MacAllister
a year ago
Quinn was awesome to work with. I highly suggest this company.
Dylan was great! Did a awesome job. I would recommend this company to anyone that needed their services.
Rod Strickland
a month ago
Mason did the semi-annual maintenance on our HVAC unit, one he installed 18 mos. ago. He was efficient, professional, informative and a real pleasure to deal with. I highly recommend Mason and Hoffman Bros.
Teagueandtaite
a year ago
The techs were very friendly, did a good job and recommended some services but were not pushy.
Cristen Marzula
7 months ago
Trent has been servicing our home this past year, and has always provided EXCELLENT service! His knowledge and professionalism are top notch.
David was very helpful with answering all of my questions and concerns regarding installing a new gas line for a kitchen remodel.
Service was amazing! Super nice guy and very informative. I would highly recommend this company and Quinn’s service.
Josh did an excellent job. 5+ stars Thank you!
Hot water tank replacement - worked well with my Home Warranty provider. Multiple other companies did not want to work with them.
Nancy Barton
4 months ago
He is a great guy, professional, kind and informative
Bevin Gregory
5 months ago
Rodney and Jason were seriously lovely people. They were quick, informative, and very helpful. Everything got solved in probably 30 minutes and they even taught me how to fix an couple issues myself next time. So kind and I really appreciated them both!
Lauren Rawlins
2 months ago
Jason gave exemplary service. He was on time, very nice and professional. I’ve used other companies for random plumbing issues. I will only use Hoffman going forward. Thanks again!
Rashad Thomas
3 months ago
Dylan was personable and professional. Would definitely recommend and will be using them in the future.
Russell Jackson
2 years ago
They did a water softener install for me. Excellent service and quality! Will definitely use them again.
William Morales
a month ago
Henry from Hoffman was Awesome!! Super helpful and respectful listened to all my concerns, spent quality time checking my drain lines and doing a camera inspection, found the problem and recommended a solution. I’m extremely satisfied and would definitely recommend giving them a call!!
Had a great experience with Trent from Hoffman Brothers! I’ll definitely use this company again. Thanks Trent!
Trent was very responsive and looks to have done a good job. Very professional and polite. Highly recommend!
Eric Richard
4 months ago
The professionalism and quality of work from Hoffmann was great. The plumber who inspected the issue did the work immediately and quickly despite being near the end of the day.The reason I removed stars is the lack of transparency about pricing and the overall high price. I was given an estimate and charged accordingly, so I knew what I would be paying which is fine. The job took just over 2 hours, and I estimate there were around $150 of parts used, but the bill was over $1000. On top of this there was no itemized parts, materials, and time on the estimate or final bill. They also charged both the inspection fee and the estimate, but I am used to the inspection fee being waived if you decide to do the repair.While the work was great, I wouldn't recommend Hoffmann because the price is higher that I think is reasonable for the amount of work done.
Debbie Bratten
3 months ago
They are doing my dryer vent cleaning and repairs.
Nick Cossentino
10 months ago
Serviced and cleaned my Tankless water heater.
I had a tankless water heater installed with hot water recirculation. Additionally, I had a hose bib repaired. Aaron and his helper were very professional and were very approachable. All in all, a good experience.
We made the appointment and we’re the thankful that someone was able to come the next day. Henry was very thorough and knowledgeable.
Lanier Brandau Day
11 months ago
Miracle workers, they came to the rescue for a main sewer drain line clog for a Multifamily property and they did not stop until the property was up & running again. Hard working, honest, professional, & fair price. Very impressed and looking forward to continuing to work with them for our property management needs! Henry C did an excellent job and we appreciated the extra crews that came to help too! Thank you Hoffman Brothers!
I was very pleased I had another company come and got no answers and then I wanted a second opinion and glad I did. They went through everything and found out I had a leak. I’m looking forward to getting it worked on and happy to finally get my issue resolved!
Elizabeth Conn
a year ago
This was a frustrating experience. A huge waste of time and money. I already knew I needed a sewer pipe replaced. I called and talked to the scheduler and told her this. She put my on hold (clearly verifying something she didn't know) and returned to say they would do a complimentary sewer scope and diagnosis of the problem. Great. I don't need the sewer scope, I know what needs to happen, but if you have to do a sewer scope before you'll dig up my yard (understandable) and there's no charge, works for me.Scheduling: the woman I spoke to said the drain tech would come out tomorrow, but they didn't know what time, they would call 30-45 minutes before. Also fine. About two hours later I got another call saying that the 7:30 time slot had opened up, would that work for me. Great. So my husband drives out to the property early the next morning, and of course no one shows. UGH. So frustrating. I call the company and they say they had an internal miscommunication and the 7:30 time slot was already filled. Would have been great if you had let me know that.Charge: The person I talked to on the phone very explicitly told me that there was no charge for the sewer scope and diagnosis. If they had told me it was $225, I would not have agreed. When the tech arrived, they told my husband it would be a $225 charge. HUGE difference. So now our choices are to either pay the $225 to get a bid from Hoffman Brothers or be delayed further waiting for another company to come out and bid the job. So frustrating. Seems like a clear bait and switch to me, either that or horrendous disorganization (which fits with the scheduling experience). I'm surprised to see so many positive reviews, your time and money are better spent elsewhere.
Shannon Timberlake
6 months ago
Steve was an excellent plumber and got everything fixed up for me pretty quickly. Very happy with the service!
Leopoldo Silva
a year ago
Matt was very helpful and did a great job. He communicated every detail and I was very well informed. I recommend this company great service
Andrew & Madeline Greene
4 months ago
Hoffmann has been great! We had them do some gas line work, and replace our HVAC units. Hoffman will charge a bit more than you expect, but we found it was well worth it. Exceptional customer service. Professional employees. Good communication. On time. Good follow through. Highly recommend!
Chloe Crandall
2 years ago
i would highly recommend Hoffman Brothers to anyone who needs assistance with plumbing and AC help. they always do a great job and i never have to worry about them trying to sell me unnecessary services. they truly have their customers best interest at heart :)
I have used Hoffman Brothers for multiple repairs over the last several months - I am always pleased with their knowledge, professionalism, and quality work. I made an appointment on Monday for a bathtub drain issue and was able to get on the schedule for first thing Wednesday. The providers arrived at 7:15am and provided a quote for a series of repairs, providing me options based on price and priority. Highly recommend!
Billy was very friendly and knowledgeable
Also professional and on time
William Hayslett
a year ago
We found and called several companies through Google to help us repair what we thought was a leaking gas line in our kitchen. We ultimately went with Hoffman due to our great phone conversation and customer service experience when discussing the issue. We subsequently learned they'd also taken care of some sewer work for my sister (who said they did a great job), so we knew we made the right choice with booking them.As promised they called the morning of our appointment and let us know exactly what time to expect our technician, Cody. They followed up with an email and text message that included his picture (so we knew exactly who to expect) and estimated arrival time.Cody arrived exactly when expected and quickly got up to speed on the issue. He performed a thorough investigation and even identified some unrelated issues with our ductwork, which was something another company completely missed in our attempts to tune and improve the air flow of our HVAC system. We gave him the go ahead to fix everything and he knocked it all out in record time. There was a near immediate improvement in the feel of our air conditioning and of course. no more gas leak!Overall we're grateful to have had Hoffman Brothers come out and take care of our issues. The customer service, professionalism, and general experience they provided was second to none. They are now on our recommend list and will be our first call if we ever run into other issues.
Jake was professional and did a great job communicating. The job he did was fantastic!
Ethan Murphy
11 months ago
Jake was very helpful in determining a plumbing fix with our master bath. He was also able to help understand the water pressure and make necessary adjustments to bring it up to par if not better. All of this was done in a timely manner. Thank you, Jake!
Dottie Huffine Cooper
7 months ago
Dylan was easy to talk to, he was very detailed in his explanation of the issues causing the problem.Dylan provided excellent customer service.
Trent is great!! He was on time, professional, and really detailed in his assessment of a thermostat issue due to a blown fuse.
Professional, knowledgeable and courteous. Repaired water heater and waited to make sure it was working properly before leaving for the evening. Would definitely use Hoffman Brothers again
Alicia Williams
2 months ago
Great sales experience! Nathan helped me understand the equipment and what was needed for my home. Very positive experience!
Jordyn Houghton
2 years ago
Great service and financing options! After our quote, we called to schedule and they had someone come out the very next day to install our new water heater. Very professional and thorough!
jared mayse
11 months ago
Fantastic. Able to be out the next day for service. Trent did an excellent job, well above what another company has done for me. I will absolutely be using Hoffmann Brothers in the future. Super knowledgeable and very professional. My HVAC unit is running excellent now.
Anasimoun Rezkalla
2 years ago
Called for a sewer line replacement, they came on time, finished everything in one day, answered all our questions and explained what they were doing. Really nice guys and definitely recommend.
Kathleen Welden
a year ago
I absolutely recommend Hoffmann Brothers to anyone in need of HVAC services in the Nashville area. The technician, Ken R., was friendly, professional, and provided detailed information about the services he was completing. Hoffman Brothers is lucky to have him on their team! I will definitely be using this company in the future and would recommend it to anyone in need of HVAC repair!
Trish McLaughlin
2 years ago
Great communication, super quick and efficient! Devan was great and using Hoffman Brothers was easy. All fixed!
What a great experience! Billy was on time, understood our challenges and concerns and worked hard to provide reasonable solutions. We cannot be more pleased with his professionalism and concerns in working to replace our HVAC and address our plumbing enhancements.
They were very responsive and great with communication. Brandon was courteous and good at explaining the process required for my particular needs, but felt pricing was a little extreme and therefore looked for another option (this time!).
Sandra Bauer
2 months ago
Jason installed new hot water heater for us. Excellent service and installation
Courtney O'Shea
9 months ago
Customer service was fantastic, everything was really streamlined and efficient. We are able to get on their schedule quickly too! We had a new unit put in after our old unit started acting up so we had three appointments first the tech came out to take a look and was so nice on time and really helpful. Second appointment was to sort out what type of unit we needed also so pleasant, and lastly the install, again they were absolutely wonderful. Highly recommend!
Brenda Elsner
2 weeks ago
Henry and Brent were so professional and friendly. I got expert advice on the repairs I needed and the best equipment to use. Highly recommend both and will definitely use Hoffman in the future and recommend then to friends.
Dane Titsworth
a year ago
Matt was super knowledgeable about everything I needed fixed! It started off by me just calling the Hoffman Brothers for toilet and water pressure issues. Within in 30 minutes it made sense to get two new toilets installed along with a new pressure valve. Matt came out and did all of this in less than 4 hours. Thanks to Matt and the Hoffman Brothers I now no longer have knocking pipes after every flush and piece of mind about any emergency shut off situations I may need to take care....oh yeah, he also fixed my gas fireplace on his initial visit in 10 minutes.... overall a great professional experience that was definitely worth the money. Thanks!!!
The technician Chris provided excellent service and communication throughout the entire process. He assessed the root cause in a timely manner and provided an expedient solution to my water leak. Highly recommend Hoffman Brothers!
Karen Dowling
4 months ago
My tankless hot water stopped working so I called Hoffman Brothers because my usual plumber was out of town. Jason showed up promptly at the scheduled time. He was very clear as to the potential charges for the repair. After investigating, it appears that the previous owner of my home hadn’t serviced the unit since it was installed in 2008. It was filthy. Jason cleaned out the filth and got my hot water up and running. He was clear about the cost from the get-go and adjusted his estimate based on what he found. I never felt like I would be surprised by the bill. He also advised me of recommended service times going forward and that their work had a year warranty.I felt like I got a good value for my money with a respectful, professional and pleasant service person.I would definitely recommend Hoffman Brothers and Jason.
Great service, very professional, will use them in the future, if needed, no doubt.
Tommy Carruthers
11 months ago
Service people are qualified and knowledgeable and problem solve for the good of the customer.
Ashli Pearce
8 months ago
Brandon gave excellent Customer Service and went the extra mile to install a HVAC filter and suggest other Hoffman Brothers services. Brandon answered all my questions and updated me on my units winter efficiency. No Ceiling Hoffman Brothers!👏🏽
Kenneth Humphries
a year ago
Trent and Mason were excellent, professional, and thorough. Did a complete examination of my 30+ year old furnace, identified the faulty part and reviewed all issues discovered. Gave me a plan of action with quote for repair. More important than all this is that I'd trust these guys all day long. That's the most important quality any serviceman can offer.
Tyler was amazing and so helpful. Located our pipe leak in less than 10 minutes and was able to give us options for fixing it. 10/10 recommend Hoffman Brothers!
Replaced toilet tank mechanics and valves on two toilets. I can't say enough good things about this business and their technician, Matthew. This is the second time we have used Hoffman Brothers. Their service, communication, quality of work and materials is exactly what we love about this company. Top notch!!
Kimberly Olson
7 months ago
Very friendly and knowledgeable. Experience much appreciated.
Milton Graham
2 years ago
The service was the replacement of the hot water heater and overflow unit. They did a superior job and quickly as well.
Eric Goslowsky
2 months ago
His timing was perfect! I only had an hour before our date night and he swung by and gave us all the details on a new unit! No pressure, no gimmicks, just honest salesmanship. We're customers for life!
Matt was fantastic! He took the time to explain everything. He’s very knowledgeable and professional. Very friendly. Would highly recommend.
Brandon and Hoffmann Brothers did a wonderful job. They were timely, responsive and thorough. Everything you want when getting a large home project completed. I would recommend them to others if they are in need of HVAC system repairs or installs.
Allison Flaherty
11 months ago
Mason was wonderful, thorough and efficient. I learned more from him than all of the other repairs in the past. He is knowledgeable and has a great rapport with his customers. He speaks highly of his company and enjoys Hoffman. I will never go with anyone else to fix and maintain our HVAC system. Thank you, Mason! He’s also wonderful with dogs and was extremely polite.
Claudia Johnson
2 years ago
I randomly chose Hoffmann Brothers from Google after 3 failed attempts to resolve our plumbing issue. They were wonderful. They were thorough, thoughtful in identifying the root cause, informed us throughout the process and cleaned up before leaving. We will definitely use them again.
Kenneth Benesch
a year ago
A/C tech spent 3 hours doing system maintenance on my package HVAC system he cleaned and checked every component of the system, best system check the unit has had in the 8 1/2 years l've been dealing with HVAC companies in middle Tennessee.
H.C. Newell
10 months ago
Amazing company! Trent was very professional and friendly. I highly HIGHLY recommend!
nicolette finizio
6 months ago
Jason was so great! Very thorough, ran through all of my issues and patiently went over the best solutions. He was extremely professional and overall, I appreciated the time he took to explain everything to me and he resolved my drain leak quickly.
James provided excellent service. He explained everything that was going on with the system, and how it was causing the issues I was seeing. Anyone having HVAC issues should contact Hoffmann Brothers and ask for James
Hoffman brothers was awesome and the technician Tyler fixed the problem quickly and with expertise
He was also very polite and courteous. Thank you Hoffman brothers for being a plumbing company I can trust!!
Phillip Wilson
6 months ago
Once I have the city do its part I will use this company to do the install of my new sewer line.
Kristen Sandlin
a year ago
Henry did an amazing job for us! Very honest and thorough. Really appreciate his help and service!
They showed up on time and assessed the situation timely, yet thoroughly. He came up with a solution that worked for the issue and my budget.
Steve did a wonderful and thorough job. He was very professional and kept us informed of what he was doing and what he found. I would recommend him anytime!
Ethan McPherson
5 months ago
Great company and awesome service!!
Derrick Jenkins
5 months ago
Had a concern regarding a high electric and water bill. Called on a Saturday evening and they came out Monday morning to inspect. Upon speaking with Jason, he was able to find a leak in our crawlspace as well as replace our water heater and toilet components. I feel so much better that the plumbing on the home is in good shape now. I only wish I had called sooner. All repairs were done same day and I am happy to leave a positive review!
(Early August) Thanks for the help with the mini-split, Brandon!(Late June) Thanks again to Brian and his colleagues at Hoffman for seeing this project all the way to completion. I am very happy with the work and now have a far healthier and quieter home.(From June) Thanks again Brian and Cody!(From June) Thanks once again Rodney! I do believe that the fruit of your labor has made for the heart of this home. Nice work!(From May) Thank you Brian and Mason!
Cody was very professional. Went above and beyond. Drew out a sketch for our gas line, explained the process and gave an estimate while on site. We will be moving forward with Hoffman Brothers thanks to Cody.
Cody was great. He showed pictures of entire unit. He explained everything and gave multiple choices of fixing the unit or replacement. He called to set an appointment for me to talk to the replacement man so I could make and educated decision. He even helped get my cat in the house. My 20 year old unit looks almost new again. Color me impressed.
Hoffman brothers offers a free drain evaluation when arriving to do the work. Once the evaluation is done they present you with options to move forward with. The specialist I dealt with listened to my issues and tested a few things. During his evaluation he was able to clear the blockage without using tools thus keeping me in the free evaluation category. Saving me quite a bit of money while I'm hurting for cash. He did note that I still have a partial blockage and provided options on how to permanently fix the issue once I can get a few paychecks and comfortably afford to fix the problem. I don't know of any other company that does that. The final services were not cheap, but based on the services they provided me today I would gladly pay the extra cost because I can feel confident they can take care of the issue in ways only true experts can.
Trent Tucker is a pleasure to work with. Very personable, professional, thorough and detailed in his assessment of work needed. Also gave us several options of repair. He did a fantastic job on our HVAC unit.Thomas Bowen and his crew did an excellent job replacing our tankless water heater system. He was professional and very knowledgeable. Went above and beyond in helping us get everything working well. Highly recommended!!
Shimeka Gordon
5 months ago
I so appreciate the time and effort that not only David took to explain and educate but the true concern he had for my family’s safety and comfort.
Jonathan Monroe
a year ago
We’ve had some other companies out over the years when our heating system goes kaput and they’ve always said they couldn’t find an issue, but the same problem kept happening. Trent at Hoffman Brothers found the issue within 30 minutes of arriving at our door, walked us through what needed to be done, and provided us with a fair price. He left his card and I will be using it the next time we need help with our HVAC. A+
David Martinez
3 months ago
Mason, professional, pleasant and described system concerns, in a professional and pleasant manner.
Amanda Ryglicki
a year ago
Very professional and friendly plumber! I could tell he is an expert in his field! The scheduling was very easy and they text you the service person's name and photo before they come to your house so you know who to expect. They didn't try to upsell us or push services on us! I would highly recommend this company and will use them again!
Trent was great! Took the time to fully investigate the issue, took videos of the problem and narrated his diagnosis of the root cause. Was not pushy with upselling but simply provided us with our options. Very happy with his work! Company was also quick to respond and schedule.
Brittany Hölljes
a year ago
Trent just left after taking care diagnosing what I thought might be a costly issue with my pressure switch. When my heat kicked off in January I got an error message on my thermostat indicating the pressure switch was open. I had originally called another company to come take a look, they said I needed a whole new switch that they had to special order and I was ready to pay $500+. I’m so glad I called Hoffman Brothers for a second opinion. Trent came out and after checking levels and putting the system through its paces, calling the manufacturer to double check that everything was in line with my system and the error message was no longer showing, he let me know I was good to go. He recommended at some point getting maintenance done because my unit was really dirty, which was true thanks to my huge dogs and the trees that hang over it. It felt like a genuine suggestion from someone looking out for my best interest, and I asked him to give the unit a deep clean before he left. He’s a super thorough guy and it looks and runs great. I feel much better informed about my system now and for way less $ I got much higher quality service. I’ll be calling Hoffman Bros for all my home repair and maintenance needs going forward. Thanks so much Trent!
Brenda Patterson
4 months ago
Brian and his co-worker did a great job for me. Very efficient and very friendy. KUDOS on job well done!!
Seth Duba came to fix an HVAC issues and spent hours exhausting every possibility, all with a great attitude and very efficiently. Could not recommend more!
Patrick Wilson
a month ago
The tech showed up on time and was very helpful. That know what they can and can’t do. I appreciate that and his honesty upfront they were not able to resolve my issue, but help me find someone that could very nice guy.
Jessica Williamson
4 months ago
Jake was professional, proficient, and had great people skills!
Heidi VanZant
2 years ago
Trent was knowledgeable, helpful and professional. He explained the issues and fixes for our broken water heater and gave us multiple solutions to choose from. Would recommend!
Margie Thessin
a year ago
Jake quickly unclogged one sink drain and then turned us over to Tyler for to clear a more complicated grease buildup in the main drain from the kitchen sink.
Both young men were professional, competent, courteous, polite , on time and a credit to your company.
Cody was absolutely amazing. Super pro and knowledgeable. Honest and showed me exactly what the problem was. I don't know what they pay Cody but it's not enough!
Brandon did a great job servicing our unit..
Kevin Maggard
a month ago
I like Hoffman Brothers. Family owned and operated and good customer service for 40 years.
Jenny Traverse
a year ago
Enormously helpful! Steve was friendly, kind, respectful, knowledgable, and patient. He answered all of my questions and went above and beyond to take care of a new (now forever) customer!Less than a week later, Jared & Jake came and installed a new hot water heater. They worked tirelessly all day to get the job done! Even though they had to be exhausted by that evening, they were courteous and kind to the very end.Hoffman Brothers has consistently displayed amazing customer support!
Julie Brickley
a year ago
Chris was professional and honest, ended up being less expensive than I expected!
Thank you!
Trent was very knowledgeable about our issue and made us aware of all our options. He did a great job to make sure we understood the problem before we spent $ to fix something that long term might not be the best option. Highly recommend.
They were very professional provided me a digital download of the sewer scope used to view the sewer line. They are honest and provided me what I need to have proof of sewer line problem. I am very happy with service they provided and would recommend them to anyone.
Aaron K. was extremely nice and professional. I felt that he gave me great advice regarding my issues. The people in the office were also very helpful. I love that they call/text to keep me up to date on my technician throughout the day in case I needed to run an errand!
Kathy Gervais
10 months ago
Wonderful and consistent communication.
David was great to work with and completed the work past his normal work hours.
Thank you!!!
When we were not able to complete a plumbing repair that we started, Hoffman Brothers scheduled one of their technicians to come out within 48 hours. Mike was prompt and friendly, and diagnosed and fixed the problem in the same visit. Recommend 100%.
Trent did a great job and was very personable and honest!
Having trouble with my Shower cartridge. Quinn was very responsive and communicative, and gave me a wide range of options on how to address the issue, in order to meet my budget. The service was much appreciated.
Sam Hart & Christin Hart
2 years ago
Trent crushed it. He wasn't ”sharky” or forcefully trying to sell equipment. He was respectful, informational, and professional. He's also very knowledgable. He went above and beyond on the maintenance and threw in a free filter. Great last couple of visits from Trent!
David Taylor
7 months ago
Did a great job new what he was doing, fast service. I would recommend Hoffman Brothers to anyone.
Adam Sichko
11 months ago
Ken was our technician -- couldn't have been friendlier and clearly knew his stuff. He even detected a small gas leak, and noticed other little details too. He was personable and professional, and we felt like he was honest and candid in his suggestions and recommendations. Made the whole experience easy!
Beth Gebhard
2 months ago
They were friendly, professional, and very easy to work with!!
if there was 6 stars, I would choose that! next day appointment and I appreciate the updates on arrival time. Jake was friendly, professional, efficient, clean everything up and the drain runs perfectly! If my friends ask for a referral, this company would be my first suggestion.
Sofia Shelby Grosvenor-Zapata
a month ago
Billy was one of many people I spoke to about getting our upstairs attic converted space some proper heating/cooling. While most folks focused on selling me a new system, Billy took the time to study the system that was currently existing at my property. He then proposed the best approach for investing into my existing system in a way that would satisfy our current cooling needs and set us up well for future expansion when our current system hit its end of life. Cannot stress enough the patience and pure philosophy that the Hoffman Brothers encourages in their people. Great work & great experience overall !
Mathieu Buscaylet
a year ago
Trent was amazing, we had an issue with our HVAC system and we couldn't figure out what it was. Trent really took the time and came several time to find the issue and he eventually did! He is committed for sure! Even with supply chain issues he found the replacement part in no time and instead of replacing the whole system like another company was proposing he found the problem and solved it. He was very open and updated us every step of the way. Today everything is working fine and I would recommend Hoffman Brothers to all my friend.
David was professional and thorough with his work. He didn’t leave until he knew everything was 100% correct. Thank you!!
Jake did an amazing job explaining what the issues were with the plumbing as well as good options to replace my water heater. He, as well as every tech Hoffmann has sent, are the reason why I won’t use any other hvac company
Hoffman Brothers were great to work with. They scheduled my work in a timely manner and were very professional and knowledgeable. I was given options for work that I needed done. They arrived on time and did great work. I did a renovation on an older condo and Henry was so awesome to work with.
Haley Brandstater
a year ago
Mason was very helpful and knowledgeable. I highly recommend this company.
My 2nd floor AC unit (2020) wasn't holding temp, so called to schedule an service appointment. Ken Rettig showed up at my door with the best attitude and energy I've ever experienced from any service provider. He was meticulous about his evaluation and did a great job explaining the issues and solutions required to get the system back on track. I can't stress enough how professional and friendly Ken was during his visit. The original AC unit installer apparently cut a few corners that Ken was able to make right. He even figured out a way to fix a broken bracket on a part versus having me buy a replacement saving me money. I'm going to try out the maintenance plan - stay tuned.
He was very nice and good with my dogs, explained all the issues thoroughly and I will be using them for all of my needs. Today was a plumbing issue but I've already booked for an HVAC tune up.
They where unable to fix the plumbing I had, but I would definitely recommend the gentleman that came and explained my problem which I understood.very polite and knowledgeable so Thank you 😊
negusu hizkias
a year ago
Henry did an excellent job! Made sure the job was finished and done well regardless of how much time it took.
Shana Melancon
a year ago
Trent is our guy!! Took the time to really explain what needed to be done and didn’t try to oversell. Told what needed to be done and then gave us options. Really took the time to make sure we understood and we’re comfortable with what we going to be done.
Rodney Martin
3 months ago
Came to my house and gave me one price with one person. Then when it came to the service, charged me $3,00.00 more. DONT WASTE YOUR TIME OR MONEY!!!!!!!!!!!!
Brandon Thompson
a year ago
Tyler was awesome and knowledgeable about our situation. He was able to unclog our drain within minutes! Thanks Tyler!
Iris Buckley
2 months ago
Rodney was fantastic!!! What I thought was going to be a lengthy process, turned out to be stress free and so quick! Super knowledgeable and fair! 5 stars!!
In addition to excellent work and problem-solving, no service provider I’ve worked with matches Hoffman’s exceptional communication.
Trent with Hoffman Brothers was very professional and knowledgable about the situation. I would highly recommend this company.
Jake was professional and so sweet. He explained everything well and quickly made the repair.
From the moment Jake arrived, he was professional, pleasant, and understanding of the problem. He explained how things could go and provided 3 estimates for the work that could potentially be the issue. As he went through the process, he was very professional and even though the drain was clogged with what appeared to be some kind of garment, he took care so as to remove the issue. I operate an Airbnb in my basement apartment and have had numerous guests all year. We deduced that it could have been a toddler that flushed the garment and it took months for it to cause this issue. He placed a camera down the drain and I watched as he performed this task. All Clear!!! Overall a Job Well Done! I would recommend Jake and Hoffman plumbing for your plumbing needs. They also offer HVAC services.
Jake is a legend. Best of the best. Give them a call and ask for Jake!
Thomas from Hoffman Brothers was an exceptional representative and very knowledgeable technician. He was on time and had great communication with us, we really appreciated working with him and will certainly call Hoffman Brothers again for future needs! Thank you!
Nicole Stewart
3 months ago
Great experience with Hoffman Brothers, they did some annual maintenance on our tankless water heater. David was timely and knowledgeable.
jonathan miley
a year ago
Jake did a great job and was very professional.
Jeff Hentschel
2 years ago
I had a crushed water line that became clogged. A local plumber could not fix the issue and made two trips to Lowe’s for consumer parts. Hoffmann came out and resolved the issue by using compressed air to blow out the line AND replace all the cheap consumer parts that were bought at Lowe’s and were not intended to be used underground. I’m in Hendersonville and wanted to keep it local, but I will not hesitate to call Hoffmann in Nashville as they have more training, experience and won’t waste your time and money.
Joseph Harrell
7 months ago
I called for service around 8 o’clock in the morning and they had someone at my house within three hours! Josh was the technician that did the service work and he was excellent! He was careful to explain all of the charges prior to doing any work and he was quick getting the job done. He also explained that there is a one-year warranty on their service which gives me peace of mind. I highly recommend using them!
Melonie “M Witcher” Witcher
a year ago
I called Hoffman Bros. To received plumbing services. I was told about their monthly program for HVAC and plumbing, so I enrolled. I had an immediate need of a leak, but I also needed just regular checks on things. I was told that the plumber would be out that Friday morning (keeping mind I have water streaming), then they call Thursday and tell me it won’t be until Monday. They said they would waive the $45 service fee. I had the HVAC person come out and do a check on Monday also. Both arrived on time. I don’t know a lot about plumbing, but although they came here for a leak, they made me think I needed to do a lot more immediately. Fortunately I did not do it all that day. Unfortunately for me, I did enough that I was overcharged what my plumber friend called “ highway robbery”. For example, I had them give me an estimate on replacing a toilet. There is nothing wrong with the plumbing- just replacing the toilet- they quoted me over $700. That is just for putting in a toilet. I guess after they got away with overcharging me with everything they had done that morning, why not? The horrible thing about it is that after paying such high costs for the repairs, when I turn on my tub faucet, the water still comes out dark. It has been over a week. I don’t want to call them out again because they will just charge more money for more ridiculous things that I don’t need. Even the HVAC got away with almost $500 in repairs, and he was just there to do checks. In my opinion, they work on commission.
Kelly Brownlee
a year ago
So glad I went with Hoffman Brothers. Chris explained everything to me in terms I could understand. They were courteous, respectful, on time and helpful. I got 5 bids for my cast iron pipe replacement and while they weren't the cheapest, their bid was right in the middle and did not over recommend services I didn't need. I would use them again.
Terry Freeman
9 months ago
Aaron determined what was wrong when my washer discharge was overflowing.
Thanks so much. Terry
Teresa Jackson
a month ago
Great customer service, fast and reliable solution to our issue. We have had numerous positive experiences using Hoffmann Brothers!
Trent was very knowledgeable and professional. He went above and beyond to make sure our air was working before he left. He was also very informative about the repairs to the unit.
Lou Everhart
7 months ago
David was AMAZING!! He was on time, super professional, determined issue right away, completely transparent on cost before doing anything and fixed perfectly! Could not recommend more highly!! I will use Hoffman Brothers from now on!
Always very professional. He was extremely knowledgeable and efficient. He was very personable and kind. They always have the best customer service! This was our second time using their services (for two different plumbing issues) and both times have always been great!
I had a gas water heater issue for about 2 or 3 years. The pilot light would go out periodically under certain windy conditions. I've had 3 or 4 other companies over during that time and all focused on the venting or some other aspect of the engineering of the appliance. All to no avail. Problem hadn't been solved. TRENT TUCKER from Hoffmann Brothers came, listened to me intently, and systematically diagnosed the issue. Turns out my gas pressure into the house is low. No one ever even considered that previously. It also turns out that the fix sits with the gas company, so TRENT TUCKER was honest and didn't play on my naivety and try to replace parts or find a way to justify a more intrusive fix. I am SO pleased with his professionalism, knowledge, honesty, and demeanor that Hoffman Brothers definitely won me over. Thank you.
Keana Callwood
2 years ago
He was very professional and knowledgeable about the job that had to be done at the moment. It him no time to complete the job
Jessica Taylor
2 months ago
Josh came out to our office, Xtreme Exteriors LLC, and fixed our plumbing issue, which included pulling up the toilet and unclogging the drain for both the men's and ladies' room; he was professional, knowledgeable, polite, and friendly--he even pointed out that our back flow was leaking, something that we had just had inspected by the city (and passed the inspection on). Josh finished fixing everything quickly and even mopped up the restrooms when he was finished so there wasn't any nasty clean-up for me to deal with! I would absolutely recommend Josh and Hoffman Brothers Plumbing to anyone who has any kind of plumbing issue! Thank you for doing a great job!
Cortney Novak
11 months ago
Steve did a great job! Was able to unjam the existing garbage disposal and save us some money. He was friendly and efficient. Thanks!
David Donaldson
a year ago
Cody did a fantastic job, very punctual very polite very professional!
Mstt did a good job. Very pleasant and knowledgeable, thanks for fast service
Kristen Truszkowski
4 weeks ago
One of their truck drivers was on the interstate with an uncovered bed of gravel that was overflowing. They were in a lane adjacent to me and as gravel was flying everywhere, my windshield was cracked. Was not even driving directly behind the vehicle. Called to see if they could help, and they said there was nothing they could do and took no responsibility.
Karen Walker
4 months ago
David with Hoffman Brothers was Prompt, Professional and very Knowledgeable. We felt comfortable with the work he proposed and provided to take care of our kitchen faucet pipe leak. He found the issue and let us know what it would take to fix the problem. We feel we were quoted a fair and reasonable price for the work and experience he provided. We would definitely consider using Hoffmann Brothers again and we would refer them to friends and family. David was great! he made sure to clean the work area just as he found it before leaving.
I called Hoffman and got Henry and Quinta here the same day. They had the right equipment and experience to find the problem and solve it until a decision can be made for a final fix. Excellent service! Very pleased so far.
Trent was extremely professional and took his time to explain what was wrong with our heating system as well as the range of solutions to the problem. He did excellent and timely work, repairing same day. Highly recommend.
Jason was great. Very professional and kept us informed on what he was doing throughout the job. Thanks bro your the man.
Amanda McCarthy
2 years ago
Even though we didn’t use their service because of how my sink needed to be installed , I still highly recommend them for their honesty, reliability, and extremely nice customer service. I will for sure keep them in my mind for any future plumbing service.
Jared Caperton
3 months ago
Rodney came out and fixed my water leak issue. He made everything extremely easy and treated me like he would want to be treated. I would recommend Rodney and Hoffman to anyone. They don’t try to rip you off or up-sale you, they want what’s right for the customer.
My experience with Hoffman Brothers was absolutely great. They communicate at a high level and I never had to wonder what was happening or when they would arrive. Once my technician arrived, he was incredibly professional and explained everything. Once we agreed on a plan of action he got to work and finished in the time he said it would take even though he had to work the entire time in a huge downpour. I’m super thankful for how quickly they could fit us in and get our HVAC unit functioning again and their service was fantastic from the scheduler to the technician.
David Thompson
a year ago
Thomas and the crew did an excellent job removing and replacing my HVAC system. He was very happy to answer any questions I had and showed me all of the parts and pieces that I should be aware of. The whole crew was on time each day and was flexible to work with the time frames that were best for my family. They made sure the house was clean in the areas where they travelled through the most. They also laid out floor protection to keep from damaging any part of the floor. I would definitely recommend them for anyone that has HVAC needs!
Nerd Diddles
3 months ago
I chose Hoffmann Brothers to buy and install my new heat/AC HVAC system. Kris came out to talk about my needs, and helped me find the system for my house. He was polite, and professional. He was very well informed which helped me choose my new system. The installers were Brandon and Matthew mostly. They were super nice, cleaned everything up after themselves, and wore shoe covers inside. They didn't stop until the job was done. It was about an 11 hour day for them. (Shout out to the electrical guy, cant recall your name, he had a whole machine shop in his box truck, and custom fitted the duct work) I have no complaints, the system runs great so far, and they did a great job relocating my unit outside. They do the concrete pad and everything. I didnt have to do any of it. Everything is new, right down to the thermostat. Love it. I will call Hoffmann Brothers for my future HVAC and plumbing needs. They have high values and run their business as though they care about customers. Something that is rare these days.
Claude Armstrong II
4 months ago
The guy that came out to look at our plumbing issue was nice and very informative. He laid everything out, to what our issue was and gave advise to prevent it going forward.
Henry was exceptionally professional and a pleasure to work with. He went above and beyond to ensure we were satisfied with the finished product. I would definitely use them again and specifically ask for Henry!
Maxmillian Licht
8 months ago
Dylan showed up extremely quickly, was clear and communicative, and gave us a range of options for how we wanted to deal with the problem. I am impressed and satisfied, and signed up for the monthly maintenance plan!
Mark Wrigley
6 months ago
Diagnosed our water heater and replaced it with great service was a great experience
Aaron kamm was a great tech , did job thoroughly, very nice and I highly recommend Hoffman .
The two guys that came out were friendly enough; however, it wasn't until I told them that I already had someone from Hicks come out and quote me the service I had mentioned before they would provide me with the same option. Turns out, Hoffman was going to charge me $250 more than Hicks to perform the same service-refrigerant fill. They didn't seem too happy about me telling them, I'll think about it and get back to you.... Alas, I'm happy I DID think about it.... I don't THINK I'll be calling Hoffman again.
Henry is the guy. He shows up ontime, he's super professional, he's creative with his solutions, he's prepared, fast, and efficient. I've hired a lot of plumbers over the years...nobody beats Henry.
We called Hoffmann when our heating unit died on an icy day in Nashville. Within minutes, Hoffman sent Trent and Thomas to our house and fixed the unit the same day. At first they didn't have the blower on their truck to replace our broken one, but Trent went out of the way to locate a part in their warehouse and brought it back across icy roads.Throughout the entire visit the Hoffman team was professional, courteous, and open about what they were doing. I would highly recommend them and will use them again.
Melody Rogers
11 months ago
Henry and Thomas unclogged my toilet. Both efficient and professional. Would use them again if needed
Things were a little pricey but today was emergency as we only have one toilet. Thanks to Hoffman brothers for their prompt response and service.
Michael Monks
6 months ago
They provided friendly, honest service and advice. They will be our new home repair place.
Gordana Miljanski
2 months ago
Professional service, very satisfied.
Greta Hoffmann
a year ago
Chris C. was my technician, and he arrived timely. As part of my shower repair, he even performed some additional procedures for me, like snaking the drain and calking the faucet. I'm clueless about these types of things, and appreciated his patience with my questions.
Meredith Lee Freeman
a month ago
Professional, honest, and responsive! Mason does great work! Thanks!
Roday was most helpful and knowledgeable plumber. He explained the process to fix our problem and he helped us avoid a future pipe isssue as well.
Josh Thompson
6 months ago
Fantastic service, careful evaluation and speedy response. A+++
Ronald Minor
9 months ago
Had heat. Hot water and AC going in one day with new install
Had them come back furnace was not working after install first time.
Payne Stoddart
2 years ago
What an unbelievable experience. I recently just purchased a home and the entire HVAC system needed to be replaced. I was refereed to Hoffmann brothers by my good friend who had recently used them. I felt like a celebrity! They were very polite, professional, and understanding of my situation. I would consider buying another home just so I could have them come and service it. WOW. If you need any sort of HVAC service, you need to call Hoffmann Brothers.
Trent was awesome. He was very thorough in explaining options and educating me on what the short term fixes were to my HVAC system as well as potential challenges to my long-term heating and cooling needs. He provided extremely professional and thorough service. I appreciate how Hoffman always has the best technicians and team members. They are creating a lifetime customer with me.
A satisfied customer time and time again! You cannot put a price on professionalism, expertise, and feeling a sense of trust when allowing someone to enter your home. I have always been blown away by the quality work and professionalism of each of the employees I have encountered at Hoffman Brothers, from the technicians doing the work to the gals and guys in the office answering my phone calls and emails. SO impressed with the use of shoe covers and the clean up after the work was done! Can not recommend enough. This company is setting the bar high and there’s no question as to who to call when I need HVAC and plumbing services.
Great service, on time and very profesional. Would use service again
Ben McDonald
10 months ago
Literally the best experience I have ever had with any company servicing anything at our home. Very knowledgeable, very personable, very trustworthy. Thanks so much!
Tommy Phillips
8 months ago
He's a star at this company perfect from start to finish.
Cindy Stoller
7 months ago
Thank you! I'm washing a ton of clothes now! Great job!
Hoffmann Brothers provided quality work, outstanding customer service, and professional and courteous service personnel.
Phil Williams
11 months ago
They showed up quick. They know what they are doing. They will be installing our new water heater next week.
Agnes Hall Bartek
a year ago
Wonderful service and very well-trained, friendly workers who are pleasant to have in my home. I’ve had them out to do HVAC maintenance, install a dishwasher and garbage disposal, and install a claw foot bathtub. Each time the technician took time to talk to me and explain exactly what the problem was, how it got that way, and how much it would cost to replace or repair it.
Martha Duvall
11 months ago
David was wonderful. Very trustworthy!
Courtney MacDonald
3 weeks ago
Hoffman Brothers took a look at my unit and told me I needed to replace the whole unit due to a leak and quoted me 9k. I had two other HVAC companies come out to take a look at my unit and both of them said that there was no need to make repairs or even change out the unit. Hoffman Brothers used a scare tactic to make me spend way more than I needed to. The other companies quotes were half as much as Hoffman Brothers for a full AC unit swap.I will never use Hoffman Brothers again and I urge people to please get different quotes if they’ve dealt with Hoffman Brothers.
Jared did a fine job finishing sooner than I expected. Am just awaiting his return with a screen cap for the exit of the 10” drain.
Brandon was very professional, knowledgeable and informative.
ted frampton
11 months ago
Jared came by and was very kind and professional. He and his partner diagnosed the issue and he had it fixed within a couple of hours. I have no complaints!
Natalie Kirkbride
a year ago
My tech was very knowledgeable, did a great job installing, and left us with great tips on how to keep previous problems from reoccurring!
Thorough, friendly, prompt, seems to have fixed the problem and did an excellent job of cleaning up after themselves.
I'm sure their work is good, but check on others pricing. Paid $95 to get a bid to replace a reducing valve, expected their price to be comparable to other bids I recieved. Even after paying the $95, I saved close to another $100, by going with another compny. No reason to doubt their work, pricing I'm not as sure about.
Shower drain was slow and now it doesn’t drain at all. That cost me $250. In order to repair the next thing it might be is an $833 estimate. I can not stress enough how nice & professional the tech was but I’m going to bed with my shower filled with black water and I guess I’m glad I showered before he got here. Job # 210479EDIT :2/19: I sucked out the gross water & poured some liquid lightning in there and let it sit for 15 hours instead of the recommended 15 minutes. Now it works like a charm. Best 10 bucks I ever spent
My technician Mike was one of the best I’ve ever had. Professional and friendly. He was early and shared some funny stories. I would highly recommend Mike again.
Jesse Saint James
a year ago
Trent did excellent work. He explained everything thoroughly and was friendly and professional.
Michael McMurtry
a year ago
They showed up right on time. They took great care to keep things clean while working. Took all their trash away with them. They were able to install the unit in an orientation multiple other companies said was impossible. Not the cheapest choice but clearly superior service.
I've used these guys several times. they have yet to ley me down.
LaTanzia Spicer
a year ago
Excellent job. Educated this consumer on plumbing issues as well as repair. Money well spent
Justin McNeese
4 months ago
David was extremely professional and thorough in explaining what he was doing and how he recommended I proceed with the work at hand. He was kind and very considerate of our 3 week old, taking extra care to complete his work quickly and quietly! A++ job!
Barrett Jacques
10 months ago
Great work. Nice guys and quick and respectful
GrahamFam Streaming
9 months ago
Fast and convenient! Showed up on time and got the job done
Reece Holland
2 months ago
Billy was extremely knowledgeable and professional during his visit with us. He gave several options for installation of our split ac/heating unit. We will be calling again soon!
Ken was great! Friendly and very on point with the service. 5 stars all around.
Brendan Whitt
2 years ago
Great service! Had a new A/C and Furnace installed. Employees were friendly, kept us updated, and showed us how to utilize the new system. Would recommend to anyone needing HVAC service or installation.
Henry did a great job telling me exactly what I needed to do in order to complete the job. He was professional and efficient. I recommend him and his company!
Trent was very thorough and informative during the diagnostic process. He was upfront about everything and answered all of my questions. He was on time and easy to work with.mEdit: I also dealt with Chris as a project manager, Thomas as an installer and Dylan as a repairman. I have spoken with several of the ladies in the office as well. I have never dealt with a company that from top to bottom has better customer service than Hoffmann Brothers. Everyone has been phenomenal.
Joshua Zimmerman
2 years ago
I have hired Hoffmann Brothers several times for work at my home and an investment property. Always pleased with their responsiveness, communication, and quality of work!
Jackie Edwards
a year ago
Hoffman Brothers are Amazing!!! This is the most professional company I have ever used. They take pride in their work and I LOVE it. They completed the job and cleaned my house better than I did. Please Please Please, give them a try you won't be disappointed.
My heat pump started running and wouldn't shut off, I had to kill it at the breaker. Hoffmann were able to be out the same day, repair it, and get me up and running before my toddler got home. They were fast, reliable, and professional. absolutely recommend
Excellent service from the time they answer the phone, all the way untill the job is done. These are my go to people. There are plenty of companies out there offering similar services, we have tried a few of them, they don't come close to Hoffman Brothers. Not really sure if it's the company philosophy, management or HR, but every single person we've met is proud to be a member of the Hoffman Brothers, they work well, and their rates are within reason. That's the kind of place we like taking our business to.
Excellent service. Had a water line leak and needed multiple pipe repairs/replacements. Thomas was very professional, did fantastic work, and the price was reasonable.
Roger Ramjet
4 months ago
Great Job! Installed water softener and water heater. Professional service and courteous installer.
Well Done!
Previous plumber (Hiller)told me my grinder pump was shot and needed to be replaced and I needed hydro jetting and it was going to cost several thousands to fix. Henry from Hoffman brothers fixed it in five minutes. He said pump will eventually need to be replaced but not today. When it does finally die, my business will go to Hoffman brothers. Hoffman is my new plumber.
Barbara Isabel
7 months ago
Knowledgeable, extremely professional and always explains the procedure prior to doing the work. No sticker shock.
Jamie Towater
2 years ago
My hot water heater went out and they came out the same day and gave me a quote for a replacement. They arrived early the next day to do the the install. Great service will use again if needed.
Steve worked on our tankless hot water heater and was fantastic! Very professional and knowledgeable. He explained everything and showed us options. Will for sure use them again for regular maintenance.
I’ve had a couple visits from Hoffmann Brothers so far. These people are extremely professional, down to earth, and all around hard workers. I’ve worked with both Mason Carter and Henry Cheely and both of these individual really make me never want to use any other company other than Hoffmann Brothers. The professionalism is unbeatable and would hire them in a heartbeat for my company. I’ve recommended this company to a few friends and colleagues with upmost confidence that Hoffmann Brothers just knows how to hire the right people for the job. Thanks a ton. Look no further if you’re looking to get the job done right.
Trent was the best 👌 guy that you could of sent out to fix anything. he explained what he was going to do step by step.
Ericka Hopkins
a month ago
Disappointed in my service with Hofmann Bros. I was a member of their monthly plan when my air conditioner stopped blowing cold air last year. A tech came out and I was told it needed a new TXV. $2700 later and the air was cool. A month later the same part broke and they fixed it because it was under warranty. I continued to have issues of the house maintaining a temp, it could never get below 75-76 in the hot months, humidity levels in the 80s. After multiple times of a tech coming out I just kept being told my 5 year old unit was “working to the best of its ability.” Fast forward to this year, the same thing happens, AC not blowing cold air. This time Hoffman Bros says it needs a compressor) I decide to get a second opinion and I’m told the unit was filthy (which is included in my HB membership and was not recommended or done by the tech) and the TXV (that HB installed now twice) isn’t metering Freon correctly and it needs a new one. I decide to let this company fix it because I no longer trust HB, at the same time he does say it needs a compressor so I also get that fixed. Now that it’s fixed CORRECTLY my air has never been colder, humidity levels in the house stay below 60%, and I can get the house cooled easily. The new company said a TXV has to be welded in correctly or the components can break and he said the previous TXV looked like it had been welded in by a 5 year old. I’m convinced HB sent out a tech who couldn’t correctly install the TXV the first time which is why it went out a month later and again a year later. I called to cancel my HB membership and talk to someone and was told someone would call back. Guess what, no one called and I got an email my membership was cancelled. Don’t waste your time. Find a local home-owned company who knows what they’re doing.
Sharon Huppenthal
8 months ago
Trent was wonderful! Super friendly and did a great job explaining everything. He took pictures and videos of our systems to help explain the problems/need for maintenance!
So easy to work with, professional, on time and got job done promptly and efficiently!
Laurianne Linton
2 years ago
Jake was professional, communicated well with us about our options. He was also kind. He made the whole process enjoyable.
Wesley Witten
4 months ago
Had a real odd situation with my plumbing. Jake did a good job and I feel comfortable that it’s a permit repair. There’s been several other people out here that missed what he found
Water heater stopped working and Trent did a great job of explaining the problem. He gave multiple options and made sure to know to explain them in detail so I knew what route was what. He went above and beyond what was asked of him. Already recommended to family and would highly recommend to anyone looking for a Heating/Air/Water heater company.
Great service! We actually had to have two people come out and they were able to get my bathroom working again, which I needed badly after having surgery. Would definitely call again and highly recommend!
Emily Schreiber
a month ago
I am thoroughly impressed with Hoffman Brothers, and highly recommend Jason! He came to fix my split AC/Heating unit and did a fantastic job. He was very professional, knowledgeable; and kindly took time to explain to me what went wrong, and what he did to fix it. Very good price for the service provided. It was a great experience all around, and we will be calling Hoffman Brothers back in the future!
These guys were great! They were very responsive, everyone was super on time, and the total time from diagnosis of the issue to completed installation of a new unit and work on the ducts was less than 48 hours. They were definitely the fastest, most efficient, and most professional option. They took care of an issue that multiple other companies could not/would not with our duct work. They also clearly explained every option and every step along the way. If we ever encountered another issue, I would definitely choose to use them first.
Ken was our tech and was very professional, thorough, knowledgable, and kind. 10/10 would recommend him as your tech.
David was pleasant, knowledgeable and efficient. He gave me all expected costs prior to the work. Once he started, he was able to determine the exact problem and make the repair all in a short period of time. I will use Hoffman again.
Matt did an outstanding job in helping me fix an issue with my tankless water heater. It was initially installed using the existing plumbing for a hot water heater using a 1/2” gas line, but he evaluated the situation and informed me that my unit was starving for gas which is why it was huffing multiple times before unit fired up. He changed out the 1/2” with a 1” gas line, gas meter was changed out by gas company in a very timely manner to support the higher gas volume and now my tankless water heater is running smooth and quiet!! I also had him check the water pressure and he said it was too low so he bumped it up for me and now the water flow is much stronger for showers and all the sinks!! What a nice improvement that was as well!! If there are any other future plumbing issues that I can’t fix myself, then I’ll definitely be calling Matt to help me out!!
Ken was on time, respectful of me and my property, and let me know I wasn’t the only heat pump call.Although we figured my cold house was because of heat pump limitations, he did a thorough inspection from top to bottom to ensure my HVAC system was ok. He found there was nothing wrong with the overall system but a missing condensation valve that should be installed to prevent future problems. He presented several options to install the valve.He made several recommendations to ensure my house stays warm next time we get such a strong cold front.But I have peace of mind my system is working efficiently and properly.Thanks Ken.
Great customer service. Trent explained to me all about my air conditioner and gave me some options and educated me on a couple parts that may be going out but not broken yet. Now I can plan for them. He was excellent!
Justine Darner
2 years ago
I have never had a problem getting all of my needs and concerns put to rest with this accommodating company. They are always friendly, professional, and go over and beyond to make sure I'm happy with their services. They not only repaired both my ac and heating systems but they also showed me how dirty everything had become and did a thorough cleaning job! Thanks Hoffman Brothers!
Henry did a great job. I know plumbers are busy this time of year but they updated me the whole time. Henry came out and made the repair, checked my upstairs bathroom and under the house for any additional leaks. He made easy replacement recommendations, was quick and communicated the issue. Time will tell if the repair holds but I’m confident it will.
Rodney and Brent came out to our home to work on a leak in our crawl space. They were not only extremely professional and efficient but also very patient in answering all my questions and acknowledging my concerns. Very pleased with their work.
Hoffmann brothers employees were absolutely spot on from the, Hello my name is to you are all set to go. We had to have a brand new heating and air system put into our home and we could not have asked for a better experience from these folks. Everything that was promised to us was fulfilled. Even when there was a small difference in the paperwork process, it was easily recognized and fixed immediately.
Diane Eubanks
11 months ago
Hoffman Brothers are very professional!
Always courteous, punctual and do exactly what they say they're going to do...very valuable!
Jason is a very bright guy who was able to figure out several complicated things during the job. Did a wonderful job.
Washer and Dryer installation. Awesome job!!!
Chas Nichols
8 months ago
Hoffman Brothers did a great job throughout the whole process. Happy and helpful employees, overall a great company.
I was so impressed by the quality, value and education I received with Hoffmann Bros. I had three different companies out before them, none of whom I felt comfortable with, nor did they spend the time explaining with the core issue was and give me multiple options for the repairs.I felt very comfortable with them in my home and I’m now going to look into their home protection plan as a result.
Donny Lovelace (US)
4 months ago
I called to have someone come out to repair a bathroom faucet for me. I essentially paid $95 for a sales pitch on the many services Hoffmann Bros provides. My sink was not fixed and I was left with an estimate for a couple thousand dollars.So I called a competitor who came out and fixed my sink at a fraction of the estimate. Because they actually fixed my problem and didn't try to sell me on services I didn't need I will call them next time I need help.
I first thought the price was too steep for the services provided, but I realized the technician did several tests to try to find the problem. I apologize for my initial dissatisfaction.
Melody Pollard
a year ago
Our A/C went out on the second floor. The problem was located quickly and repaired quickly. You can count on this company to be honest and straight forward with no nonsense.
Hoffman Bros did a great job!
Every step of the way, from the first call, to followup questions I had, through the scheduling and the repair work, they were thoroughly professional and attentive. This was a complete kitchen faucet replacement. The technician explained everything and did a great job. I will definitely contact them again when I need something else done.
Henry was fantastic - very helpful and informative with everything we were looking at. Thank you!
Chris was great! We noticed our floors starting to buckle this weekend in our laundry room and did some investigating. After opening a wall between our laundry room and garage, we found a leak that was coming from somewhere in the space between the 1st and 2nd floor. Chris came out and pinpointed the leak and had the lines repaired in no time.
Hoffmann Bros definitely give you that all inclusive service you are looking for when it comes to home repairs, replacements, or even just preventative maintenance. You can tell every employee, from office staff to the technicians, really enjoys working there. Thomas answered every question we had, and then some! So we were able to make the best decision for our situation. Can't wait to work with them again on the HVAC! Worth it for no hassle, every time.
Jacob Poley
10 months ago
I have used Hoffmann Brothers on multiple occasions, and they are great each time. This time Ken came out for my package unit maintenance and was very thorough and always leaves me with great notes so I know where I stand with my equipment. No one has ever been pushy and they’re always honest and forward with the issue or if there is no issue like in my case. Wont go anywhere else for plumbing or hvac!
Jason is a gentleman and very personable. He explained well and did an excellent job.
Had a plumbing issue that Lee Company could not repair which costs an additional $300. Tyler and his co-worker were able to identify, correct and get us back up and running in no time at all. Took additional notes and measurements to save us money and time in the future on the cast iron pipe replacement should it need to be done.
Matt Yurjevich
2 years ago
Cody did a great job walking me through my HVAC system and potential recommendations. Just like my tankless water heater, did a great job.
Aaron provided great service! He was very professional and clear with his explanation of what was going on.
Impressed with Brian’s professionalism and overall demeanor. He is well spoken and respectful, always on time.
Devin Tolentino
a year ago
Hoffman Bros is a quality company. They get the job done, explain issues and take care of it in a quick and professional manner. I use them for my home as well as commercial location. Not the cheapest...not the most expensive... but these days you get what you pay for. Recommend these trustworthy guys.
Brian McDonald
a year ago
Very responsive when I called. Courteous and professional. Paid attention to the details and scheduled the tech around my needs. Great service!
Derek Hagerty
a month ago
Very responsive and was able to schedule quickly.
Dalton Buckley
a year ago
Had a leak in my ceiling from the upstairs bathroom and wasn’t sure who to call and hoffman had the best reviews and by far the best service i have ever experienced! My plumber Quinn was professional and efficient! Literally couldn’t have asked for a better response time and repair!
Great service and communication from everyone at Hoffman. Jeff did an excellent job and explained everything in detail.
Alicia Pawlowski
2 years ago
Lou came out to fix my heating system today. He was very professional and walked me through everything he found and the process to repair everything. Hoffmann Brothers have been very responsive and timely. Even called periodically to give me up dates on when a technician would be able to get to my house. Will definitely use them again for any repair needs
Bethany Matheson
2 months ago
We had a phenomenal experience with every member of the Hoffman Brothers team. Brandon did a wonderful job with our install and Billy made sure we had all the information we needed to make informed decisions for our home. Will definitely stick with Hoffman Brothers in the future!
I have an electric tankless water heater and was surprised to find most plumbers in Nashville don’t service these. After lots of searching and failed efforts, I finally found Hoffman Bros and they diagnosed my water heater in record time (mind you I’d been trying to fix my water heater for monthssssss). They were super professional, honest, and gave me some options to work with. I will definitely use them again in the future
Rachel Anderson
a year ago
Trent was great to work with. He was very careful, explained everything really well and did a great job.
William Galbraith
2 months ago
Their technician (Brian Heiser) came to look at my AC unit but due to an issue with my HVAC system he was unable to do any diagnostics, he charged me for doing literally nothing ($100) but at the time he was super kind and said he would come back and wave any additional diagnostics fee the next day (since I just paid for it), he literally said it to my face. After he left the company called to confirm the appointment for the next day and when I told them what the technician said about waving the fee they contacted the technician and said he denied ever it. They literally could care less about the client, I was even planning on signing up for their yearly maintenance service, they would’ve made so much more money on me. Honestly I highly recommend going with Hiller, I found them to be far more professional and trustworthy, they also seemed to actually care.
Called them for an issue with the AC and they came out within an hour and everything was running smoothly before the end of the day. Highly recommend!
Don't write many reviews. The lever of a 3 piece faucet came loose. A 15 minute job and I have the Moen parts. Quotes $250 which is excessive but I said ok. Find out that doesn't include the $75 trip fee which most places don't charge if you use them for the service. I got gouged. Stay clear of this place unless you enjoy being screwed.
Jake was very helpful in helping us diagnose a leak in our kitchen as well as giving us an overview of options for increasing the water pressure in our house. It was a good experience and we'd happily do work with Jake again.
Trent is very professional and informative. I have used Hoffman Brothers for a long time. I give Trent all the credit he deserves, but also everyone else that has also came to my house servicing something, which lately it seems like every couple of months. They have very outstanding service. I’ve never had any problems. I would tell everyone to please call them. They are AWESOME. I promise!!! Thank you Trent, once again. An outstanding job.
Brandon was great! He explained everything very clearly and satisfactorily. Work was done very quickly.
Anna Dunkinson
11 months ago
Jake was excellent! We found a leak in our water line Tuesday, and it was completely repaired by Thursday afternoon.
Excellent work by the whole crew! I work night shift and they were quiet given circumstances. I slept they worked and didn’t bother me a bit.
Josh Davenport
a year ago
Trent was awesome, very professional and good at explaining what needs to be done and why to people who don’t know much about HVAC.
Aditya Ramakrishna
2 years ago
Matt did a great job installing our water filter and softener. He explained how to use and maintain it. Would recommend to others.
Colleen Barth
2 years ago
Hoffman Brothers is a fabulous company with excellent workers who are punctual, polite, and hardworking. I wouldn’t trust anyone else with my plumbing or HVAC problems! Their techs even bring treats for my dog!
Thomas Leinart
a year ago
Excellent company. Responsive and good communicators. Like the fa t they send a picture of the service representative before they arrive so I know who to expect.
Aaron was super professional. He worked quickly and was clear about costs up front. I plan to use Hoffman again!
Cody Heimann
10 months ago
From the first phone call with the receptionist to the dispatch to Dylan our service tech, everything about our experience was a 5 star experience. Never did I feel any pressure and the entire team was courteous and professional. Dylan earned our trust from the moment we met him, with a firm handshake to his immediate understanding of our situation he went above and beyond to ensure that we were taken care of in the most cost effective and efficient ways possible. The company was fantastic but Dylan made us customers for life.Thanks!
Chris Collins
2 years ago
Jake was amazing. Unclogged an extremely difficult drainage issue. Will 100% be calling Hoffmann and requesting Jake if someone comes to my house and decides to pour a boat load of grease down my drain again.
Nicholas Iorio
a year ago
Hoffman Brothers were great to work with, I called them early this morning and they had a tech out within hours to take a look at my heat pump. The tech was friendly and informative and was able to diagnosis the issue and get it fixed within an hour. 5 out of 5 would highly recommend for any HVAC needs
It was a pleasure meeting Henry, very informative and very professional. He explained everything that he done. I will use this company again.
They were very helpful and I love that they sent a text with a picture of the person coming to the house. He was very quick, professional, but yet personable. He made it look easy.
Chris was great. He was quick to find the issue and was ready for repairs. He was on time. I also really liked the text messages keeping me updated on Chris’s arrival.
Very responsive, prompt, knowledgeable, and efficient. I would definitely use Hoffman again.
William Stone
2 months ago
Easy 10/10. Brandon was an absolute professional.
Ross & Kathy Boyd
a year ago
Trent Tucker is our go-to technician! He is competent, thorough and so knowledgeable about his work. He completed our check-ups in a timely manner, explaining what he had done and why. We always want him to be our service person from Hoffmann Brothers. Thank you kindly!
A great experience for a not so pleasant situation. Water heater died. Trent was very personable, informative, helpful, and thorough. I was impressed with Trent, Kristin, and Hoffman Brothers.
Michael Grier
8 months ago
Communication, service, price, & quality were all top notch AGAIN. Thomas and his crew were courteous, professional, fast, and did a great job. I will continue to use Hoffman Bros.
David Jeffers came out and fixed some busted water pipes for us. Very professional, knowledgeable, and friendly. I would highly recommend David and Hoffman Brothers.
Henry was nice and did the job efficiently..Will definitely request him the next time we need work...
Beverly Smith
9 months ago
10/11/2022–
My husband and I think they have the best crews we’ve had out here for all areas of service, HVAC and Plumbing.
I never knew a plumbing issue could be such an awesome experience!!! Jake from Hoffmann Brothers was professional, thorough, exceeded expectations in every way.
Becky Harrell
3 months ago
Installed new HVAC system and removed old system. Very knowledgeable, thorough & explained how to operate the new thermostat. Very friendly & easy to work with.
Plumbers are very busy and booked up right now. I explained our situation and that we needed somebody soon because we were closing on our home and needed some work done for closing. They got out in a very timely manner. Blake was great!! Very personable, informative and professional. We will definitely keep Hoffman Brothers in mind for our needs. Thank you so much!!
Billie Hawley
2 years ago
I honestly cannot say enough good things about Hoffman Brothers! I decided to sign up with a monthly subscription so that I would never forget to have my HVACserviced. However I have gotten so much more! All of the staff is amazing! I actually look forward to talking to Shay in their office! Trent has been to my house on a couple occasions and it’s always super helpful, always on time and is very professional work. Today I got to meet Tyler in plumbing And was completely amazed to get all of the same. Kris came to give me a quote on a new ductless system for my bonus room And he too was professional, on time and extremely helpful. This is a company that takes great care and hang in retaining their employees and it shows! I highly recommend them.
Lauren Richards
8 months ago
Did a great quick fix on my shower to get it working again.
This was our first experience with Hoffmann and wow were we impressed. Professional, high quality service. Dylan took incredible care of us - answered all questions and never rushed us. Everything was explained clearly and thoroughly. Will be our go-to HVAC team from this point forward.
Elinor J Green
2 years ago
Steve did an outstanding valve replacement on my water line, he has great customer service skills , very friendly. The company overall is a wonderful company, great value, their customer service from the time you call until the technician arrives is impeccable. I highly recommend the Hoffmann Brothers.
Nelson Mangione
a year ago
Personable. Did good work. Left everything clean. Provided instructions and gave additional tips.
Dave Howell
10 months ago
Our Backflow failed inspection. I reached out to Hoffman Brothers and spoke to Tasha. She put us on the schedule and the Tech arrived first thing the next morning. Aaron was professional and communicated throughout the entire process. Within 24 hours of my initial call, the backflow was fixed and will now pass inspection. I would recommend Hoffman Brothers to anyone who needs a fast, responsive and professional team at a fair price. Thanks Tasha and Aaron for a great experience!
The service man was very efficient and knowledgeable! I will definitely be using them again for HVAC service.
Dylan was super helpful and thorough in finding what was going on with the unit. After I have an electrician out for some working work I will have Hoffman come back out to finish the hook up of the unit
Dianna Watts
9 months ago
Once again Henry Cheely took great care of us, walked us through what needed to be done. Apparently our sewage lines were worn out being 62 years old. Thank you HenryWe have used Hoffman Bros. for plumbing . Today was to checkout the old HVAC unit and 40+ year old Ductwork . Today Dylan Fiscus helped us. He was kind and so helpful with options. He was able to answer almost every question. When he wasn't positive about the information he set up with a Project Manager.Overall he was helpful and informative. This is the norm of Hoffman Bros. Thank you 😊
We recently built a new home and unfortunately are now having to sue our builder - Alan Looney and Castle Homes. As with many things that are horrible wrong with our house I was very concerned about our indoor air quality and overall HVAC system that had been installed. Thus, I called Hoffman Brothers to come to my house and do a complete evaluation. Trent, the technician that they sent was incredible. Based on what we have recently experienced with our builder it was refreshing to meet someone who was actually HONEST, competent, and knowledgeable. Trent went above and beyond. Because of the multitude of problems discovered with our indoor air quality and HVAC system, Trent had to spend over twice as much time than what was scheduled. Yet, Hoffman Brothers did not charge us more. FYI, Trent is one of the smartest and most impressive individuals that I have met in any walk of life. He confirmed things that we had already suspected, he discovered things that we did not know, and he educated us on things that must be done in order to eliminate the personal health (respiratory) related issues that we have been experiencing. Needless to say, we will be partnering with Trent and Hoffman Brothers. Their knowledge and expertise is both refreshing and greatly appreciated. We could not more strongly recommend!
Hoffmann Brother's were great! Same day service estimate for our water heater repair. From the phone call to request services to the repair person coming to the house, everyone was professional and very friendly! When you're in a stressful situation, it helps to have someone be straight forward with you on repairs and costs. They gave us multiple quotes based on our requests, answered all of our questions and showed up the next day to install. We will be using them for any future repairs needed!
Anne Marshall
2 years ago
Mandy took my call and set up service right away. She was very friendly and answered all of my questions very thoroughly. Lou was my technician - very friendly, knowledge and efficient. It took him under an hour to complete the diagnostic and the repair. They are at the top of list!
Zachary Allen
8 months ago
Very fast and knowledgeable. He had a great attitude, and it was a pleasure doing business with the technician.
Cliff Williams
a year ago
Awful company to work with. They’ll tell you one price on the phone, flat rate labor costs plus materials. Then arrive and provide a 10x higher labor costs. Also they will schedule you over book themselves and then push you back for days and for compensation knock $40 off a quote given. They pull up to my house, and then look at this 45 min job tops, and they’re like yeah this is $1000 job, when on the phone they told me it would be $95 to install a garbage disposal plus whatever pipe they used. Such BS.
Hoffman did an excellent job of diagnosing and explaining the issue, and got the repair done quickly. Very thorough, good communication. Highly recommended.
Stacy Ceccarelli
8 months ago
Brandon was extremely helpful and communicated with us throughout the entire process to let us know what was going on. After traveling for Thanksgiving and coming home to no heat, I’m incredibly grateful he was able to come out so quickly and get us back up and running. Thank you so so so much Brandon and the Hoffman team!
Hoffmann Brothers have been the best! Quinn is helpful, professional and overall a great employee on the team! Everything I needed was fixed promptly and correctly!
Victoria Shaffer
a year ago
I had my HVAC unit replaced by Hoffman Brothers and I cannot say enough wonderful things about this company, it’s staff, and the technicians I worked with.From my first phone call asking for someone to come look at my unit, to them walking out the door on the day it was replaced, I had a seamless experience with Hoffman Brothers. The scheduling admins who answer the phones are kind and helpful and the technicians are respectful of your home, professional, and extremely efficient. They were on time, clean, and patient. I now have peace of mind knowing they are only a call away if I ever have another heating or cooling issue. Save yourself from a head ache and go with Hoffman Bros.!
Trent was professional, in uniform, on time, services done well. Will use again
Aaron Phillips
a year ago
I have had really great experience from Hoffman to date. Thomas, one of their crew leads is an exceptional professional who communicates well, ensures a well done job and can speak in a laymans way that removes complexity. Happy to have interfaced with him now on 2 separate occassions.
Jennifer Martin
7 months ago
I'm torn because I would give Thomas 5 stars. He was amazing and went above and beyond. However, I chose this company based on the reviews and I cannot in good conscience leave a good rating. Had it not been an emergency right before a holiday (when no one else was free), I never would have gone with this company because they charge $95 to even come out. Based off of that alone, I expected the price to be high. But what they charged was ridiculous. It should not have cost more than $200 to replace my outdoor faucet ($100 for parts and $100 for a hour of labor). They charged $342 PLUS the $95 service call fee. Will not be using this company again. Giving two stars because Thomas was great and they were available next day 3 days before Christmas.
Cassandra Ditchfield
3 weeks ago
Josh did a great job! Was fast and knowledgeable! Thank you!
Chase Thornton
6 months ago
Jake was the man! Thank you!
karlie crawford
8 months ago
David was absolutely wonderful! He was so polite, on time and was so helpful in figuring out our leak. He fixed the issue within the hour and even has treats for our pup. 10/10 would recommend and use again!!
Christine Haaga
a week ago
Excellent and friendly, very professional. Tested repairs thoroughly before leaving.
Thomas was great! Went the extra mile to make sure I wouldn’t run into this issue again! Would highly recommend!
Amazing experience every time they come.They are knowledgable, helpful, honest & experienced! Trent did a great job for our heating maintenance! 10/10 would recommend!
Joseph Noojin
2 months ago
Henry was very professional, did a great job of explaining his work, and fixed the problem in a timely manner. He truly went above and beyond.
Richard Robinson
10 months ago
Dylan was on time, very personable and got the job done quickly and efficiently.
Brendan Walker
a year ago
Jake was incredibly friendly, professional, explained everything that needed to be done and had it done in no time at all! We will be using Jake and Hoffman Brothers for any other plumbing needs moving forward!
Rodney came out very quickly, diagnosed the problem with my leaking kitchen drain, fixed it quickly and also addressed an issue with some blockage in the line exiting the kitchen. Price was fair and I also had a great conversation about our experiences in the Army. Thanks Rodney.
William Jones
2 months ago
Very good job by Mr Brandon Done AC working like a champ award too Mr Brandon🥇🏆
Pipes were rattling through the walls and driving me nuts. Turns out a pressure valve was busted and I had way too much pressure in the house. Had me fixed up in a little over an hour. Very knowledgeable and not overbearing. Would highly recommend. If I get more work done, send Jake back!
Hoffman took the time to go over sewer replacement options so that we can make the most informed decision about our repairs.
-Excellent personable service
-Extremely knowledgeable of his craft
-Would recommend and utilize services again
Trent was very professional and went above and beyond to figure out the problem with my heating system. The communication with him and the office was amazing. I felt well informed throughout the process. He was determined to get my heat back so I did not freeze in this icey cold weather. 10/10 would recommend!
Called AM on Friday to schedule for some kitchen sink issues. Scheduled us for the following Tuesday and then, when they had a cancellation, they called us and got us in the same day. Very fast - tech wasn’t there for more than 30mins probably - and fixed our problem efficiently. So thankful that we had this great experience.
Very pleased with Hoffmann Bros. Josh was on time very informative and professional, went the extra mile to fix my issues, overall great experience!!
Tyler was great. He accessed the issue and went to work. Timely response and excellent service.
Tiffany Loxley
6 months ago
Great company to do business with! They fixed my plumbing issue after another company gouged me & didn't fix the issue I was having. Very professional & quality work!
Samuel Gilliam
2 months ago
I called to have my exterior underground drain lines from my gutters inspected for blockages. It was a great experience, someone picked up on the second ring and I had my appointment scheduled within 10 minutes. The appointment was scheduled for the next morning, so great turnaround time!Our inspector, Henry, showed up on time, gave me the full rundown of what he was going to do, and did it all in a professional manner.When he was done, he gave me the full rundown of my options, priced it out and provided documentation on the spot. All in all this took about 2 hours, with me popping out from time to time when he wanted to update me.Great experience overall, would definitely recommend them!Henry was great and did his work in an efficient and professional manner.The only negative is- The service callout fee does not include any diagnostics, that is in addition to the service fee. I was under the impression small diagnostics were included in the call-out/service fee.
Harold Moore
8 months ago
David was knowledgeable and professional. He completely met our needs completing a garbage disposal install in 2 hours as promised. I highly recommend him for
Plumbing services.
Aaron was on time and direct in his diagnosis. Explained what he thought the issue was in a way that was easy to understand and act on. Gave us a plan/tips to try and fix the issue organically, but was thorough in quoting out the next phase in the repair plan if we need it. Pleased with the service all around!
So glad I called Hoffmann bros. I try to do as much home repair as I can, but cutting into plumbing is over my head. Tyler was super pro and knowledgeable. Got my frost free faucet replaced in no time, and installed an extra ball valve, so I don’t have to turn off my whole house water to change something on my outdoor faucet down the road. Only wish I’d called sooner. Thank you!
Cynthia Burrus
a year ago
Chris was Prompt, Professional and Thorough in his explanations of needed services, Spoke Very Highly of his Business and Employer (More important than most employees realize) and he went beyond my original issue with a value added service on my second bathroom's plumbing. I can't possibly speak more highly about this young man's work in repairing the primary plumbing problem along with replacing new cut off valves which were stripped in both bathrooms. Working with the HIGHEST RATED Home Warranty Plan under which these repairs fell, on 1/13/21, I first advised that warranty service that I needed someone quickly as we were having to cut off our water all day and on only briefly for showers and baths. I could not wash cloths or clean the house appropriately. After 3 visits...it has been over TWO MONTHS THEY LEFT US IN THIS MESS! I HAVE PAID A MINT IN MONTHLY FEES to them FOR YEARS...far more than today's bill! Chris took care of the problems in such a short time! There was another Hoffman Brothers employee with Chris who went to pick up parts so that I wouldn't have to wait on Chris completing these repairs. He too, was very personable and quite willing to go above and beyond. I am ashamed to say I didn't catch his name. What I learned today is that Hoffman Brothers Clearly Hires ONLY THE BEST and I am very grateful today that they do.
Actually, was called to check the condition of the insulation in crawl space.Technician (Brandon) was nice, polite,thorough, made sure I understood the issue at hand. Overall, seemed to be a GREAT guy..
They were punctual, very knowledgeable, and honest and they did exactly what they said they were going to do. HOFFMAN Brothers is the way to go! Special thanks to Billy, Seth and Brandon for representing the company so well.
Tom Hirschmann
4 months ago
Thomas was awesome! Highly recommend
Lou Anne Scott
7 months ago
Cannot say enough good things about Hoffman Brothers. Everyone very nice and respectful from the person answering the phone and Jake today.
Sharon Fryling
11 months ago
Ken was great, very knowledgeable and made sure his job was completed to my satisfaction. The price at first was outrageous, over $400 for a dryer vent.!!We were able to change that to a competitive price! Thank you Ken
Drew Houdeshell
6 months ago
The reviews are legit. Very impressed with this company, especially their communication. Will be using again & recommending them to friends & family.
They came to replace the backflow system. Excellent customer service and excellent quality.
Chad McClellan
9 months ago
Hired Hoffmann Brothers to relocate the water lines, drainage line, and dryer vent for a new laundry room location in my home. Project was completed in one day, and technicians were pleasant and respectful. I would hire them again for my future plumbing needs.
Green And Joshua.
2 years ago
I am so impressed by this company. We were desperate for a plumber and decided to risk a company listed as Google certified. Hoffman got someone out asap (this was Christmas week). Due to circumstances beyond their control, they had to make 3 visits. They were on time each visit. Every single person I talked to responded in a professional way seldom seen anymore. The repairs were made quickly and efficiently AND came in under the estimated cost! Kudos to Tyler, Mike, and everyone I talked with at Hoffman. We will definitely use them again.
I was looking for plumbers to do some work and I called HOFFMANN FOR AN ESTIMATE. The gentleman that came to give me the estimate explained to me what needed to be done. and that was great help for me. THANKS
Stephen Goodrich
2 years ago
I loved their service! They were super quick to come out and assess the problem and it only took them another day to return with the parts required to fix my AC unit! I had work both days they came out, but they were able to find a time to come out that accommodated my schedule as well🙌🏾 I will definitely be using them again in the future if needed👍🏾
Everyone I worked with, from the office staff to the technicians, were all fantastic. They got our new water heater installed quickly and were incredibly helpful and professional thought the entire process. I will definitely use them in the future!
Michael Kisak
8 months ago
Brandon was extremely knowledgeable, professional and polite. 10 out of 10!👏
Trent was very friendly and communicated very well regarding the issue, the resolution and the process. He was timely and respectful of me and my home. It was great service!
Robert Simmons
11 months ago
Aaron did a awesome job installing my new outdoor water lines. Very professional job and very informative about the job he and his assistant preformed. Got to my location on time and got the job done fast, had my water running in a matter of hours. Also installed a outdoor spigot and dug a extra hole for my mailbox. Went above and beyond,we will definitely use again for future projects. Hoffman Brothers are highly recommended. A++
Thomas was very prompt. He was great and explained things well. A bit pricey, but great service!
Mason did a great job going over the details of my purchase.
Trent was here at 7:00 like promised and did a nice clean install.
My experience with this company has been outstanding!
Charlie Abbott
a year ago
great experience! they replaced my blower less than 24 hours after i called. Mason was an excellent technician, extremely helpful and very kind. will definitely use these guys again!
Henry was very professional, and explained everything thoroughly in language that was easy to understand. His depth of knowledge was extensive, which made me feel I was making good decisions. He did a great job, and everything is now working beautifully! Hoffmann Brothers did a great job of keeping me informed when the service would be done.
My heat wasn’t working properly and ended up being more complex than expected, Seth stayed into the night of the beginning of the Nashville snow storm to ensure my heat started working. Very grateful
Kristin Johnson
4 months ago
Dylan was very professional polite. He explained everything thoroughly showed me pics. Thanks a lot guys!
Lauren Clay
11 months ago
My tech Trent did a terrific job identifying the source of an HVAC leak in our wall, walking me through the options, and fixing the problem. Professional, responsive, and highly qualified. I will definitely use Hoffmann Brothers in the future.
I was very impressed with this company. The communication was outstanding. The appointment had to be rescheduled and they ASKED if they could reschedule it to another day way before the appointment time. We found a mutual date and time and Steve arrived on time and ready to work. I see why this company has such I high rating.
Tarsha Lipscomb
9 months ago
Dylan was very knowledgeable and mannerable so much that he wore footies into my home. Good guy, great service experience!
Leslie Taute
2 months ago
Replaced my broken waterheater and made sure everything was good to go and cleaned up before they left!! Also answered any questions this first time homeowner had to ensure this one lasts as long as the old one!!
Danielle Kanouff
a year ago
Friendly, informative, thorough, answered any questions we had, seems reliable as this is our first time going with Hoffmann Bros!
Josh did a great job. He was polite, informative, and knowledgeable. He worked confidently to replace two faucets with stubborn parts and hidden water valves. Highly recommended!
Isabela Castrillon
2 years ago
Highly recommend Kris, Seth, and the Hoffman team to anyone in the area. Due to insurance issues we have been with out AC since the floods on 3/28. Last Friday (5/14) afternoon our insurance requested more quotes to be returned by Monday. We called Hoffman and they were able to get someone out same day to provide a quote. By the time Kris had arrived we had worked with at least six other AC repair companies with varying degrees of success and were honestly tired of salesmanship. Kris listened to our needs and made it painless to get a quote. This also turned out to be the best quote we had received for the work! After approvals from insurance on Monday we called Hoffman brothers to let them know we would like to use their services and they got someone out the next day. Seth and his counterpart were equally exceptional and replace our full AC and heat in just one day. They were courteous of our home when they needed to check things inside and always respectful of our timid dog.Again, would highly recommend Hoffman Brothers for any service.
Love the fast response time and quality of work. Not crazy about the prices but what can you do
John Partipilo
a year ago
Matt installed a tankless water heater and did a fantastic job!
Excellent company to work with. Super transparent through the whole process. Tyler was helpful and knowledgeable. Calls and texts to let me know when they would arrive so that I didn’t just have to sit and wait around all day. Highly recommend.
Lauryn Crabtree
a year ago
Great customer service. Problem solved. Reasonable price. I would definitely call them again.
We called the Hoffman Brothers to come and inspect our sewer line. They were prompt and very professional. The two gentlemen that came out were courteous, wore their masks the entire time, and showed me what they found. Overall we had a great experience!
Brandon was a super star. He explained everything that was very understandable to someone that knows nothing about AC units. The reason and the only reason I did not use the service was because of funds. What I needed today was to find out what was wrong with my unit and how much it was going to cost to repair. Hoffman Brothers and their technician Brandon did exactly that. They did not try to force you to do the work today and I like that out of a company. When I save up the funds to do the repair Hoffman Brothers is exactly who I will be calling.
Jesse Cuthrell
a year ago
I called Hoffmann Brothers when my normal AC repairman was out of town when we had a motor go out on our condenser. Communication was great, scheduling was great, everything was great until they got to the price to replace a condenser motor. Luckily, I checked prices with another company and the part that Hoffmann Brothers quoted at over $900, was actually $120 OEM (but would take 3 days to arrive) or $205 for a universal motor. Install cost was only $95. So while they may be responsive, you may want to watch out for pricing. I wasted $95 on a service call from Hoffmann. My opinion is their pricing takes advantage of people who don't know what to ask.
Extraordinary communications, courtesy and professionalism.
william warburton
2 years ago
I Needed two bathroom faucets leaks repaired. I was told the best solution was to replace the plastic faucet cartridges with metal ones as well as replace the seal and springs. The cost was $412.00 which was far greater then I expected and I declined the service. The representative was very professional and easy to deal with.
Butch Griffin
2 years ago
Lou came to inspect and give us an estimate. Very professional and friendly, helpful. Impressive.
Rachelle Brockell
4 months ago
Thomas arrived on time and efficiently located and fixed the burst pipe. He then noticed a broken toilet valve when he turned the water back on, provided a quote, and fixed the valve. So thankful for Thomas’ help!! Brandon then arrived to review the duct work in the crawl space. Due to water from the broken pipe flowing into the duct work, it will need to be replaced. Brandon explained the issue thoroughly and set up an appointment for a repair person to come for a quote. So happy Brandon could come and diagnose the issue!
Rachel Borrego
11 months ago
Can't say enough great things about Hoffman Brothers, especially when we have Brandon scheduled. He is professional and very knowledgeable.
Emilee MacDonald
3 days ago
We had our HVAC system fully replaced including duct work and new vents. This was a significant investment for my husband and I. Thomas Bowen with his team Matthew & PJ handled our home with care, respect, and positivity even when faced with unexpected challenges. Their professionalism and knowledge was the single reason we feel confident we made a sound decision to trust the Hoffmann Brothers company with this job.
John Presley
10 months ago
Ken is very professional and did an excellent job.
Jessica Chung
4 months ago
As a single, new homeowner, I found it incredibly daunting to have to figure out what was going on with my system. Brian came out the day after I called (non-emergency level situation) and was incredibly educational, professional, and kind and took a lot of pressure off me with the different plans/options for my repair work. I highly recommend these guys if you're looking for a kind group of folks with a great business model and value!
Glenai Gilbert
11 months ago
Professional, kind, and provided quick service! We really appreciated their willingness to take time to explain what was going on, and how we can fix it.We called at 9am and the work was complete by 12pm.Will absolutely use them again in the future!
Austin Gauthier
9 months ago
Trent was great. Very thorough and super friendly!
Cassie Williams
a year ago
Very professional. Fast and advised me of everything before doing it. A++++
Kendra “Dr. Diva”
2 years ago
Tyler came by and did excellent work. He did a service call one day and was able to return the next day to complete the work. He found another problem and readily fixed it as well. He guaranteed his work and made me feel confident about the work that was completed. I will use Hoffmann Brothers again!
leslie rodriguez
a year ago
Had an amazing experience! Very friendly staff and I would for sure use this company again in the future!!!
Kim Cortinez
2 months ago
Highly recommend this company. They were able to quickly help me when our AC went out in a heatwave. They were very knowledgeable and so helpful.Trent did an amazing job going over options with us.
Trent was super helpful and professional! As long as we live in the Nashville area, we are only using Hoffmann Brothers.
Great first impressions! Hoping for long term serviceability.
Brandon did a great job explaining everything and was very professional.
Royal Blackmon
a year ago
The company was very professional and detail oriented in my appointment scheduling, updating and arrival including details and a picture of the technician to expect. My technician was detail oriented, open and an all around nice person. Thank you for my service.
I was leaving town the day after discovering the hot water was going out and they came to the rescue—for a first-time customer👍🏼
Trent our technician was very professional and knowledgeable. We have used Hoffman Brothers in the past for plumbing issues and they also did a great job. I signed up for the maintenance program today because of the service I received on both occasions.
Jacob Fassler
8 months ago
David went above and beyond to ensure that my new water heater was installed effectively and efficiently. He also took the time to answer and questions, provide information on care and maintenance, and also provide follow up contact information in the need I have future HVAC issues. I am thankful for his professional service, attention to detail, and expertise in ensuring I received excellent support throughout the process. Thank you! I highly recommend David!!!
Matt did a great job retrieving a cocktail spoon from the toilet. Glad that's all it was that clogged the drain.
Martin Frey
10 months ago
Henry is totally a straight shooter, pulls no punches and does A++ work. Absolutely recommend Hoffman Bros. 🎯
Daniel Caldwell
4 months ago
Great knowledgeable team!
Jim Cipriani
9 months ago
Thomas @Hoffman Bros. Was very professional, knowledgeable, and thorough. He did a great job! Would highly recommend.
Their plumbing technician Jake was excellent. Very professional. Did a great job and told me in detail what he did. Would recommend this company highly!
Took the time to explain any issues that I have with my HVAC. Very knowledgeable and professional. Highly recommend this company.
Theresa Goodrich
2 years ago
Always have a friendly experience starting from the first conversation on the phone to them stepping foot in my home. Honest and great work!
Replaced hot water heater. Very clean install with exceptionally friendly and responsive service. Recommended.
Mark McClure
7 months ago
Wonderful company with first-class professionalism and customer-service! Jason was super-hard-working and skillful in replacing a pair of sink faucets in our main bathroom. Because they were so old, there were some additional obstacles to overcome (rust, bad supply-line valve, etc.) but Jason was nonplussed and didn’t complain, cheerfully keeping us posted with regular updates. He got them installed and they look great!! Kudos to the staff in the office who answer phones who are a cut above most dispatchers phone reps I often encounter.
Florencia Aragon
6 months ago
Very professional, affordable prices and quick service. Trent did extraordinary!
Chris Guenther
2 years ago
Hoffmann Bros responded to a service call for one of our minisplit systems that was having issues disposing of AC condensate. They are always very responsive and their techs are courteous and professional.
Matt Gallippo
2 months ago
Rodney the technician was very helpful and proficient at his job. He was on time and very respectful. He did an amazing job and installing my water heater and toilet, as well as fixing the leak in my shower. I would recommend this company any day of the week.
Kurt Gamlin
11 months ago
Yes the service man showed up promptly on time and did a very thorough check of our system. Very happy with their service.
Stephanie Dale
2 years ago
Jake was very professional, on-time and great to work with! He explained everything step by step in a way it would make sense to a non-plumber. He took the time to answer all my questions even the most odd ball ones. He was very through and I highly recommend!! Thanks Jake!
Zack Vucurevich
a year ago
Quinn was extremely professional, friendly, and above all, transparent with me about the issue involving my water heater. I admittedly know very little about plumbing, so I having a plumber I can trust is a huge! I learned so much about my homes system and look forward to using Hoffman (and hopefully Quinn!) for all of my future plumbing needs! Would recommend to anyone!
Trent, like all Hoffman Brothers employees whom I have interacted with, is knowledge, courteous, and professional.
Trent, and everyone in your company were fantastic; Very professional, courteous, service oriented, and timely. On a slick, snowy day when no one else would come, they were here within hours of my call. Trent diagnosed the problem thoroughly and explained it clearly to me. The dispatchers kept me posted on the arrival time, and the installers did a great job. I am sold on Hoffman Bros.
Andrea Cheely
11 months ago
Brian did a great job . He answered all my questions and was very informative.
Elton Buttrey
2 years ago
10/19/20 Mike arrived on time and he located the water leak under our house. He was professional and respectful.10/20/20 Devin came back to repair. When I checked after Devin left, it is still leaking. Called the company and they sending someone back to repair the repair.10/21/20 Mike returned and the repair was completed successfully.Thank you Hoffmann Brothers!
One week from free consultation to installation. Quick, painless, and everyone I dealt with was knowledgeable and friendly. Good deals if you join their membership.
Arthur Smolensky
a year ago
They were on time, honest, reliable and dependable. No upselling. Everything was done in an excellent manner at the agreed upon price and unlike any other plumber I have ever used he cleaned up after himself. They aren't the cheapest but I will pay a little extra for better service done right at the agreed upon time.
Stefanie Bannon
7 months ago
Had a great experience with the team that installed my new HVAC system. They made sure everything was done correctly and took the time to walk me through every step of the project. Thanks Thomas and team!
jeff stephenson
5 months ago
Jake was very Professional, courteous and Knowledgable. I will definitly use them again.
Matt came out to assess an issue with my water main and was extremely professional, very helpful and detailed in his dealings and explanations of what the issue and resolution were. I appreciate that he advocated for me so heavily and exhausted every option to find the best solution. I also felt the price was fair, and it was very clear what I was paying for.
Kimberly Bounds
2 years ago
Devan installed a new kitchen faucet for us. Did a great job. I would recommend Hoffman Brothers to anyone.
Lindsey Johnson
9 months ago
I called Hoffmann Brothers to move an outdoor spigot. They were able to schedule me quickly and kept me updated via text to ensure I would be home for the service call. Jake was knowledgeable and honest about the process. I ended up not moving it, but plan to use them for my HVAC replacement!
Valery Parham
3 months ago
Jake and the team at Hoffman Brothers did an amazing job on their visit today. Hoffmann Brothers has been servicing my properties for a while now, and their team always does great work. They are punctual and do their job with care to provide 100% satisfaction! Thank you Hoffman Brothers team!
Dan Eddington
8 months ago
We decided to move back to our rental house in Nashville to find the HVAC not working and the water heater leaking.I spoke to multiple companies and received multiple quotes.Although Hoffman Bros weren’t the least expensive, the service was a cut above. I rarely write reviews, positive or negative, but these guys are really buttoned up.Each person I interacted with was extremely professional, well spoken and straight forward.Above all other feelings throughout the process, I’d say a level of comfort about the quality of work was the most significant.Thomas initially came out to look at the water heater, and actually found the leak where other companies hadn’t. They had just told me it needed to be replaced. Thomas said it could be fixed if I chose to.Then Billy came out to look at the HVAC. Billy is a vet in the industry and a wealth of knowledge. This is a guy who could go to any company in the industry. I asked him why he stayed at Hoffman and he spoke about professionalism and culture. Billy made me feel like I was in the best hands and stayed engaged in the process the whole time. Even stopped by during the install to make sure it was going well.Then there was Trent who ran the install, with Matthew who cranked out a lot of the work as well.These guys were extremely professional, efficient, respectful, and just overall good guys.The job went extremely smooth and I have every certainty that this was top notch work. I will use them again without question.In closing, I’ve worked a lot in the staffing industry. The quality of the people a company retains is a direct reflection of the folks at the top. And if I’m basing an opinion on the gentleman I’ve interacted with, these Hoffman brothers are great people who have a great culture, largely based on educating the customer and making them feel comfortable.If they didn’t, all these top notch guys would be working for another company.
Margie Hardin
a month ago
I called Hoffmann Brothers plumbing on a Friday when our Navien tankless hot water heater started leaking. We were going on vacation on Sunday so were anxious to have the repair done before we were leaving. Rodney Gardner was dispatched to our call for service. He was accompanied by another technician. They identified the problem immediately and called to see if a local business had the part we needed. They went and picked up the part at 4:30 on a Friday and repaired our hot water heater by 5:30. Rodney and the other gentleman were friendly, efficient, and professional and knew what they were doing. We will definitely call Hoffmann Brothers again for our plumbing needs. We are very satisfied with the excellent service we received.
Kelly Cunningham
2 years ago
Great service, friendly, professional and efficient! Trent deduced the problem right away and clearly presented the options for fixing it.Update: Recently had them do plumbing on my place as well. Tyler was also super helpful and explained everything to me clearly. Tyler and his team completed an entire overhaul of my plumbing system in just one day. Everyone I've interacted with on the staff has been extremely prompt and pleasant to work with.
Tyler was fantastic!! Fixed all my problems was knowledgeable and incredibly honest and helpful. Can’t recommend mote highly!
Bethany Edwards
a year ago
very helpful and informative. doesn't feel like they will sell you something unneccesarily.
Henry from Hoffman Brothers did a fantastic job and have been super happy with the service. He CORRECTLY fixed my issues, gave me great options on what I should do in the future and really gave me a solid roadmap to move towards everything being perfect. Super nice, professional and on time. Would use Hoffman Brothers again for sure, but in particular i'd want Henry to come back out again.
Harry Zimmerman
10 months ago
Did a very good job and very knowledgeable about what he's doing.
Trent and the Hoffman Team were so kind from start to finish. Fast and clear communication on where we needed service as well as great customer service. Highly recommend!
William Smith
2 years ago
The 5 Q's of a good HVAC contractor: Quick Quote, Quality, Quantitatively Reasonable Pricing, and Quarantine Safety precautions . Really, all you can ask for in an HVAC contractor. 5/5.
J. M. Kennedy
4 weeks ago
Very communicative about their eta and when they were on their way. Very professional. Helpful to homeowners. Answered all my questions.
Jonathan Beach
a year ago
Mason did a great job.he was very professional.he did a thorough evaluation of my hvac units and was honest. At the end of the day I felt like I was given a premium experience from a premium company
Jake did a great job. Fixed all plumbing issues and then some. 10/10
Chris replaced my toilet. He did a great job and was very professional.
Roger Seaman
11 months ago
Steve Kopeski - outstanding tech. Replaced an ancient garbage disposal that was virtually rusted in place. Difficult job he made look relatively routine. Good person.
Matt helped us fix our disposal and then recognized our water didn’t heat up quickly. He then looked in to our water heater and saw that something needed to be adjusted there. I’m so happy to know that our water now will heat up in seconds instead of minutes! Matt was super knowledgeable, helpful, and professional.
Michael Massmann
4 months ago
Brandon came out to install a new thermostat I couldn’t get to work. He was very knowledgeable and took the time to ask me questions. He wasn’t pushy when discussing my options or their available service plans. Highly recommended!
Wendie Manion
7 months ago
This was my 2nd estimate and while a little bit more expensive ($90 on water heater) service was great, quick, efficient and Dave was communicative and helpful!
Brandon was our plumber today, and this was my first time using Hoffmann Brothers. He was very professional, arrived on time, assessed the problem and had it fixed quickly once I agreed to the estimate. He also explained everything and made it easy for me to ask questions. Everything works great now, and I would definitely use this company again!
Henry came out and looked at a plumbing issue I had. Very professional, punctual, and knowledgeable. I highly recommend Hoffman Brothers for any plumbing needs.
Jake is our only plumber now that we will have. We called first for our water heater and he was kind to replace it. Then a couple of weeks went by and we woke to a kitchen floor full of water from our washing machine faucet, so we thought. What did we do? We call for Jake (our plumber). he came fixed our pipes but sorry to say after he turned on the water again and left our home it started to leak again. Wasn't his fault. No sir ! it was the machine itself so I had to call General Electric. But if it was, I know it would have been fixed because Jake is the Man. Even our dogs Boss and Nikita know him. I will continue to call for Jake.
Patrick Barnes
a year ago
My family received excellent service from Hoffmann Brothers. From great initial call service to David's clear, friendly and comprehensive help, we are satisfied and will look to this company for other needs.
james horwath
5 months ago
The one one was excellent, “ there were several issues but they were all resolved quickly . Thanks to Joshua , Tommy and Tyler , Job well Done from Jim & Wilma
Called them for emergency water heater repair as is was leaking all over the garage and they were able to send someone that day. Turns out the water heater was extremely old and needed to be replaced. They came back and replaced it the next morning! Quick, efficient and communicative.
great communication, did a great job and aaron was super nice and professional.
Ricky Ricciardi
2 years ago
Awesome experience! Steven was very helpful, personable and professional. Would use him again.
We had a water heater leak that flooded our basement. After calling around to multiple other plumbers and either not getting an answer or them not having any availability to squeeze us in I called Hoffmann Brothers. Hoffmann Brothers was very responsive, listened to all my concerns, and sent someone out ASAP to fix our issues. Trent came out to replace our water heater and he was fantastic. He was super personable and explained everything to us so that we understood exactly what he was doing. I’d definitely recommend Hoffmann Brothers.
Molly Townsend
6 months ago
Hoffmann Brother's was very professional when calling in regards to a situation involving our dental office. They put together a plan based off of what the owner of the practice was needing and placed it on the schedule quickly.Will use in the future for sure!
Very pleased with Hoffmann Brothers. Jake came out for a clogged sink and to check the hot water heater for possible problems. He unclogged the sink and made sure all other drains were clear as well. He also inspected our older hot water heater and gave an estimate on a new one whenever we were ready to replace it. He could have performed unnecessary repairs but was honest about those not being cost efficient. Pricing was definitely reasonable for the work he did. Extremely professional and respectful. I will be saving their info for future plumbing needs and highly recommend them to others.
Very detailed explanations of how things work and how they go bad.. excellent professionalism from him and his co-worker. Would highly recommend!! 💯
John Etheridge
3 months ago
Brandon was timely, professional and courteous.
What I appreciated the most was constant communication. There were some delays in parts being delivered, but we were updated at each step. Thank you!!
Jason and Regina Stephenson
4 months ago
Rodney did a great job. Listened to what we needed, provided helpful alternatives, and worked quickly and efficiently.
Dylan Fiscus did excellent work to repair our water heater. He was kind and knowledgeable.
Ebony Pullen
10 months ago
Mr.David from Hoffman Brothers arrived with a smile and fixed our sink in seconds! He also educated me about our garbage disposal. I'd use Hoffman Brothers again if I ever have problems with plumbing in the future.
Dylan was punctual, professional, made recommendations without being pushy, overall A+ service. Will be contacting again within a few months to replace our old HVAC. Thanks!
Rodney was very punctual and professional. He took the time to explain what needed to be done and gave some helpful tips on preventative maintenance on extending the life of our water boiler and garbage disposal. When the new gasket for the toilet didn’t do the job quite right, he installed another new gasket to complete the fix. I’m happy with his service and would call Hoffman again should any new needs arise.
Melissa Israel
a month ago
They were fabulous and went above and beyond to problem shoot and take care of things. Very respectful and knowledgeable. They will now be my go-to.
Nikko Sansone
2 years ago
Hoffman brothers is exactly what we needed when I requested service for AC. Fortunately, we received a full service treatment. I will only use Hoffman brothers from here on out. They are exactly the group I trust to be in my house & delivery EXCEPTIONAL service. 10/10. VERY responsive & well priced.
Where to begin? Well to start, they failed to identify my inactive carbon monoxide detectors, deadly issue btw. However when they did (well done) after several months of poisoning they recommended a 20,000-23,000 solution, which I’m sure would have worked however, I fixed the issue for roughy $300 and have now replaced the entire system for $6000. They were so kind as to contact me with regards to “service” today which I feel is an opportunity to sell you on extremely overpriced packages. I took this time to remind the company that I terminated there services for above mentioned reasons. To be clear to this company, I am not interested in worked with you any longer (This has been an issue) and please stop compensating your employees and a manner I imagine is similar to that of a used cars salesman
Beth Ramacciotti
3 months ago
Mike was determined to get my air conditioner working properly. He investigated every possibility that could be causing the problem and eventually corrected the issue. Very professional and courteous. I would recommend him to anyone who wants perfection 🥰 Thanks Mike!!
Olga Leavens
2 months ago
Thomas and Matt were efficient thorough and left the HVAC system better than it was. Thank you.
Kathryn Sherman
7 months ago
Plumbing repair. Efficient, pleasant and courteous.
I will use this business in the future, when necessary.
Thanks
Good experienced technician. Very happy with his work.
Jim McCormack
11 months ago
Brian did a great job. He diagnosed the problem and fixed it in a timely manner. Would refer Brian to anyone.
I called Hoffman Bros and two other plumbers to look at my water lines because I had bad water pressure. Hoffman Bros were the only ones who called back. I had someone over within 48 hours (it was not an emergency) to diagnose the issue which matched exactly what I thought it was. They provided me a quote same day and I approved it because even though they aren't the cheapest, the numbers aligned for this kind of work. They came back within a week, dug up my backyard, replaced the water line from my meter to the house, and cleaned up the site. I have water pressure which is very very awesome and the guys were professional, did a great job and everything works. I am very happy with their work. It was throw of a dart hoping that I called the right guys since I just moved here, and I definitely did!!
Michele Busen
7 months ago
I suspected I had roots in my line. Aaron was kind enough to include me in the camera inspection so I could see for myself what was going on. He kept me informed all along during the repair process. Would highly recommend.
Jason was great! Very professional, did great work, and answered all my questions. Highly Recommend!
Refusal to give a quote on a property during our due diligence period means they’re of no use to any investor.
Angela Edwards
a year ago
Terrible customer service!!! My shower head was leaking pretty bad when the plumber arrived and leaked worse when the plumber left. He replaced a cartridge and when that didn't help, he told me I might need a new shower head and charged me almost $400. Upon calling a different company, a plumber was sent to my house and he replaced the same cartridge and told me the cartridge installed by Hoffman Bros was not installed properly (and only charged me $300). I called Hoffman Bros. customer service 3 TIMES asking to speak to the manager for a full or partial refund and have never been called back by the manager. They are supposed to have a guarantee on their work. I don't buy it. They care nothing about their customers!!
Kevin Kersey
11 months ago
Henry did a wonderful job. Even went above and beyond. Overall I was very satisfied with his service.
Jacob did a wonderful job. I made the call late afternoon Monday and he was here the next day. The answering service/scheduler was amazing as well, giving me options of days to pick from for appointment as well as explained how the notifications would work to let me know when a serviceman would be arriving. No windows of time spent waiting for someone to show. It wasn't cheap but neither was the work. Would definitely call again.
Nathan French
7 months ago
Was able to get out same day. Was honest about what was needed!
Booked HVAC service and then got a call at 3:30 in the afternoon of the day they were supposed to do the work to say that they aren't coming. Bummer.
Joseph Wessels
a year ago
Hoffman Brothers have been fantastic for both HVAC and plumbing work. When we wanted to have a new HVAC system installed, of the few companies we had come out to quote the work, Hoffman Brothers was the only one whose project manager really listened to what we were trying to accomplish and offered genuinely helpful suggestions. I was beyond impressed by their installers' attention to detail and the quality of their work. They accommodated my very specific requests during installation and even walked our entire driveway before leaving to ensure they didn't leave a single screw behind.It feels like the entire company truly cares about their customers' satisfaction.
Esther Adefope
4 weeks ago
Great experience. Very nice serviceman. I will use them again.
Kelly Campbell
a week ago
Brandon and Nathan and the team did a fantastic job with my new HVAC install. Would definitely recommend for anybody looking for a professional and knowledgeable team. Thank you.
Barbara Calhoun
a year ago
Hoffman Brothers and Jake were fantastic! My regular plumber came, and said it was a city problem. Two days later, numerous phone calls, and multiple visits from the city, and the city said the problem was fixed. Meanwhile, we still had sewage flowing into our house and our plumber would not come back and the city would not come back. Hoffman Brothers promised they would come and give us some options. Jake showed up, investigated the situation, called the city, got them to return, traipsed through the woods with them, found out the city's plan of action and timeline, gave me his contact info in case the city action did not help, and gave me a couple options to make sure it never happens again. We were very happy with the outcome. Although the sewage experience was not pleasant, our interaction with Hoffman Brothers, from the moment they answered the phone and booked the appointment, to how they kept us updated on the expected arrival time of the plumber, to when Jake showed within hours (and exactly at the expected time), to when he left ... that part of the experience was great and I would highly recommend Jake and Hoffman Brothers.
Ulysses Nelson
10 months ago
Very professional service and great communication. Would strongly recommend!
Mason did an excellent, quick and thorough job! Thank you!
Brian Fitzpatrick
a year ago
My technician was on time, actually he was a few minutes early! He was very prompt, courteous, informative, and got the job done! Loving my new water heater and the restored water pressure in the house!
Hoffman Brothers were excellent from the beginning. Phone calls have been pleasant, each contact has been proactive, Rodney (the technician that came out) was extremely professional, helpful, and answered questions about more topics than I had originally intended. I can’t recommend Hoffman Brothers enough.
Jake at Hoffmann Brothers was very professional and courteous. We had a water leak that was causing a high water bill. Chris was able to give me options on how to fix It. Jake came out on such a hot day and spent almost all day ensuring my leak was fixed and my yard looked good after the digging. He had a great attitude, even after spending all day in the heat. I highly recommend this company!
Quin, as expected, was on time and thorough in his work. He set me strait! He also offered some simple maintenance advice that could go a long way to safe me money in the future, however I’m going to call Hoffman anytime the pressure starts busting my pipes (pun was definitely intended lol) Thank you, Quin, and the entire Hoffman team !
Very professional company, great communication, excellent customer service
Had a great experience with Josh & Ebert from Hoffman Brothers. They presented us multiple options and were clear about pricing. They fixed the issue quickly.
Ethan Mitchell
4 months ago
Mr. Jeffers showed me what was wrong, explained how to maintain the upgrade and the rest of my toilets if this happened to happen again. He helped me save money by accurately telling me what was wrong instead of trying to get me to buy more services. He was very friendly and I really appreciated his time. I will definitely be in touch with Hoffmann Brothers for all of my needs from here on out.
Kaitlynn McCormick
a year ago
Ask for Henry! He solved a 6-year reoccurring problem in a few hours, starting from the minute he got here. He gathered every bit of info, then gave a guarantee that he would find the problem, as well as the possible prices for each potential issue. Not only did he find the problem, he fixed it on the spot, and gave great advice for any future issues. He answered all of my questions, was covid-safe, extremely efficient, and down to earth. He even hooked our washer back up, cleaned up the small puddle, and ran all of the water in the house to make sure it worked. He didn't exaggerate any problems, and only tried up selling the membership after the job was done.
Mark McQuain
11 months ago
Thomas was the most knowledgeable HVAC repair person I've ever met, and I've met plenty. He conducted a very thorough examination of of the system checking the air flow, temp drop, system pressures, and current draw. He is the HVAC tech you want.
I called Hoffmann and they sent Chris out same day. He educated me on some things and fixed all of our problems. I will definitely be using Hoffmann again. Thanks Chris!
Taylor Chandler
2 years ago
Hoffman Brothers was great from the start. They were transparent and set up a free consultation. Tyler was sent out to take care of my clogged pipe he was very professional COVID Safe and clean in appearance, he explained everything. The pipe was clogged so bad due to being ancient and my sons curiosity no doubt initially he wasn’t able to get it cleared from the sink however he knew exactly what to do he called for help due to a safety policy of not climbing a roof alone Mike arrived in no time and the two had my sink up and running in minutes. Mind you this was at 7pm I am amazed at how dedicated and professional Tyler and Mike are to their craft they are true pros ! I would recommend to anyone also the cost was more than fair .
We purchased a home that was 25 years old and have lived in it for 6 years. We built in a bonus room and had a mini split installed for the additional room. We had multiple bids to do the job but Hoffman Brothers simply impressed us and their price was more than competitive, it was by far the best.The service after the install was friendly, professional, and under their warranty free. It was obvious they believed in their products and their services.When it came time to finally replace the big units, we didn't hesitate to call Hoffman Brothers. They gave us honest feedback on our current system and allowed us to make the decisions. Patiently answering any questions and helping us make the right decision for us. Again the team that installed the new system was amazing, professional, and willing to work on our schedule and within our budget.If you need these services, I can't make any other recommendation than Hoffman Brothers. They are simply one of those organizations that cares about doing it right. So I'm doing my part by making sure everyone i can reach knows that.
Eric Griffin
10 months ago
Love these guys - they’re the real deal. I could go on & on about all the positives from our experiences but the best part is how consistent they are with their team. The same technician that evaluated our old system & quoted the new one also lead instillation of the new unit, and he’s the one who comes out to service it or inspect any problems. Great continuity. On top of that everyone we’ve interacted with has been excellent - good customer service & obvious expertise in their trade. Thomas, our technician, is a great guy who’s passionate about what he does. 10/10, wish more service companies were run this way.
schuyler simon
a month ago
Jason was very nice and professional. They did their best and beyond trying to find the leak in my bathroom. I recommend this company to anybody.
Lou Aguilar
10 months ago
Mason came out to inspect my AC. He was very nice and informative. I feel like I received an honest assessment. My ac unit is a work in progress but I feel good about choosing Hoffman for the service.
Alexander Kelley
a year ago
Worked with both Matt and Jake. Both were extremely friendly and professional. No complaints and would highly recommend.
Hannah Parmer
6 months ago
Hoffman brothers scheduled an appointment as quickly as possible when I called for a repair. They fit me in when they had an earlier slot open up, and they were on time. Mason was very professional and he gave solutions to all the problems I had. I will be using Hoffman brothers for all of my other plumbing and hvac needs in the future.
Maggie Wilson
4 months ago
I love the response time! Josh was great and professional!
Julie Newell
11 months ago
Dillon did a great job. He was so polite and friendly.
Antonio Perez
7 months ago
Brandon was our technician. He was easy to work with and very professional. He did a wonderful job of explaining our system and our options to us.
Charles Miller
2 months ago
Installed new garbage disposal that I provided.
Henry and Steve worked diligently to go Above and Beyond to correctly identify and service the drain issues at my home. Pricing was fair, would use again.
We love the Hoffmann Brothers! We had a sewage smell that was incredibly hard to pinpoint and Henry and Josh came out multiple times to help find solutions that worked for us. We ended up having to repipe and the team was very professional and thorough and kept us posted throughout the process. Communication has always been great!
Korab Idrizi
10 months ago
Ken Fender performed the service on my HVAC and he was by far the best service provider I have ever worked with. He came in with a smile and a positive attitude, did a thorough evaluation of my HVAC system and talked me through everything he was doing. He was efficient, competent, comprehensive, and fixed my AC in no time, which had completely stopped working. In addition, he was one of the nicest gentlemen I have ever had the pleasure of meeting. I highly recommend Hoffman Brothers. ASK FOR KEN!
Hoffman has serviced a couple of my properties for the past year and I have had a great experience with them. Most recently, my AC stopped working and after significant troubleshooting on my end, I determined I could not fix the problem. Trent came the next morning and did a thorough evaluation of my system and diagnosed the issue. He did a great job explaining the problem and other potential issues. He was very knowledgeable and articulate. So far so good with Hoffman.
Henry with Hoffman Brothers was very professional and knowledgeable. He fixed our tub clog, surveyed the source of the issue and gave us multiple options to avoid future issues. Hoffman Brothers communication was top notch. Completely satisfied, would absolutely recommend.
I loved Hoffman Brothers. Lucas was very helpful and quick.
Henry was knowledgeable, helpful, and personable. 👍
Steve was great. Total pro and fixed our mystery garbage disposal problem quickly. Highly recommend!
Great experience with Hoffmann Brothers. My technician Ken was very friendly and professional. He diagnosed the issue quickly, found the part, gave me the quote and completed the repairs the same day. He made sure everything was working properly before he left. Very nice to have a great experience and a great company when you need it. A+! Keep up the good work!
Service was very fast, helpful, and friendly. Definitely plan to use them again.
Our AC was intermittently blowing hot air. Dylan quickly troubleshot the problem and replaced a faulty capacitor. Dylan was very pleasant and answered all my questions. I will definitely recommend Hoffman Brothers going forward.
David Van Hooser
a month ago
The Hoffman Bros. rep (Brandon) was right on time!... was professional!... was courteous! Quality service that I have come to expect.
Jason was knowledgeable, hardworking, patient, and fixed our rather big problem immediately that day! He even went the extra mile to educate us about our new home’s plumbing overall. We would highly recommend him and Hoffman Brothers! We are so grateful for the quick and expert service. Thank you!
Brooke Horton
2 years ago
Plumbing service was thorough and a video of the work was sent to me so that I could do it myself in the future. Very accommodating with COVID concerns. I would recommend them to a friend.
Arden Williams
a week ago
Excellent work by Henry! He did everything efficiently and explained what I (widow, living alone)-needed to know. Replacing my water heater on a gray, rainy day earned him more kudos from me. Thanks Henry and Hoffmann Brothers!
Everyone nice on the phone. Scheduled an appt 1 week in advance. The company called to let us know they were not able to keep the appt in the afternoon of the appt after we were waiting around our house (they will only text you 30 minutes prior to showing, no guaranteed appt times.)
Robet Farley
5 months ago
Great! I would recommend and use again.
Hoffman helped me out with an emergency repair after bad leak in ceiling. Easy and polite scheduling, same morning response to my emergency, Henry was awesome quickly diagnosed issue, explained clearly and made the repairs. I would have no hesitation in using them again, and will next week for an install job! These guys saved us from much bigger issues!
Had an exceptional experience from start to finish. Our tech, Jake, was respectful, thorough, and honest. Didn’t try to talk me into a service that probably would not have solved our problem. Will absolutely call this company going forward. I have zero complaint. Love that the company asked if wanted our technician to wear a mask out of respect and made sure no one in our home endangered their employee.
Technician was prompt, knowledgeable and polite. Unless something else turns up, he saved me thousands of dollars. The first contractor told me a completely different story and tried to sell me 2 new units.
Good guys, the service was good. They explain everything up front and provide multiple options. They also came out in the snow.
Brenda Ann Cooper
10 months ago
Thomas, and those under him, know what they are doing. We felt fully at ease that our new HVAC system would be installed properly and it was! We are very satisfied and want to acknowledge Thomas’ hard work and expertise and that of his crew. Thank you Thomas for seeing that our system was put in right and is working great! Dean and Ann Cooper
Had a great experience with Henry. Communication was very nice on the timing of their visit. Henry was knowledgeable and patient as he completely fixed my problem. Totally recommend this company.
Justin Littlejohn
5 months ago
My AC wasn’t pushing out cold air last night and made an online appointment for tomorrow. Within 15 minutes they called to let me know that they could have someone here today and I didn’t have to wait- within 2 hours Brian showed up.Very professional, let me know every thing he could and have great guidance on what repairs to do. Fixed the issue on the spot and got us repair quotes for everything else.Will be using Hoffman for all HVAC needs going forward- really happy with the service.
Mike Tossing
6 months ago
Billy gave me an estimate for replacing my secondary heating and AC unit. He was friendly, knew his technical content and provided me with a clear understanding of my options and costs.
Steve was great. He was really nice and explained everything in detail to me and answered all my questions. Gave me multiple options for how to repair or replace the leaking pipe and once I decided what I wanted, got it done very quickly. Would recommend to anyone.
Jake and Tyler did an amazing job and both were really professional and their quality of work was nothing more than Excellence!!! The customer service was great also ☺️
I called Hoffman because of their Google reviews. Let's say I was not disappointed.
Work done in timely and professional manner and Chris was very easy to work with.
Randell Luangrath
3 months ago
Great experience with Thomas Nally. Very professional and thorough with his work. He did a water softener install amongst other repairs and I feel good about my plumbing system after all was said and done.
Stephanie Silverman
10 months ago
Thanks Hoffmann Brothers — appreciate all your good work on our house!
Hoffmann Brothers was professional and courteous. They worked with me and solved my issue at a fair price. The technician was both kind and professional.Excellent experienceI will use them again and recommend them to my peers.
Jennifer Young
9 months ago
Brian was very kind and professional. Explained my problem and had a quick fix for it. Quick and efficient and got to my emergency within hours. Overall I’m highly satisfied with my service and technician Brian! 10/10, would use again.
Very professional. Arrived on time and did a thorough inspection to identify the location of the leak. Outdoor water spigot leak from freezing weather. Execution of repair was expedient and professional done.
Henry was amazing! He was efficient and informative. He was honest about the issue and did not try to oversell us on any other services. We will 100% and be calling Hoffman Brothers next time we are in need of plumbing services.
Service guy was very professional & explained the issue clearly. More importantly he fixed it & I'm not having the issues that I paid others to fix anymore.
Our technician Jake P was awesome. Our outdoor faucet needed to be replaced. Also, our wash drain needed to be vented. Jake was friendly, knowledgeable and able to fix our issues. The service provided today impressed me so much my wife and I signed up for their monthly service plan. I highly recommend them.
Let me just say Wow. What a professional, courteous and respectful young man Tyler is. He explained everything on my level and did a FANTASTIC job. He represents your company WELL. Fair pricing, great service and a great employee.
Dylan was very helpful and throughly explained everything that he was doing.
Chontel Parker
a year ago
Cody was very professional, knowledgeable and courteous. He gave a thorough breakdown of everything that needed to be done - I really appreciate the time he spent discussing our options. I am so glad that Hoffman Brothers is servicing Nashville now!!
Meyer Greenberg
a year ago
I needed to replace my 12 yo failing(leaking) direct vent 50 gallon gas water heater. After calling several companies, I called Hoffman Bros and was able to get a quote directly over the phone! This is huge! Almost unheard of in this business. Moreover, the price quoted was lower than the 4 quotes I obtained from other local plumbing companies that I had to waste my time meeting just to get a overpriced quote. After receiving the quote, I scheduled the non emergency installation within 2 days. On the day of the installation, Chris Casing and his partner arrived on time, actually 15 to 20 minutes early, and got to work promptly. He fully explained the job and gave me a time estimate for completion. Knowing this, I was able to utilize this time to run some errands. Additionally, he offered to text me 30 minutes before completion so I could return and verify the work was completed as promised. Sure enough, Chris texted me 30 min prior to wrapping up. Upon my return, the new water heater was up and running!I would strongly urge anyone to use Hoffman Brothers for any plumbing needs. Their service was flawless end to end.
Sarah Bochicchio
a year ago
Jake and Seth were awesome. They came in to install a garbage disposal for me and were super helpful. Thanks for making sure everything worked perfectly before leaving!
Dave is the man! Fast and professional! Best of the best
Great first experience with Hoffman. I was fortunate to get Quinn Barker as my technician. He was professional, took time to explain everything he was doing and took time for my questions. Definitely will seek out Quinn and Hoffman if I have other issues that come up.
I was impressed by Hoffman Brothers and will definitely use them again. Everyone I spoke with was incredibly nice, they got out rather quickly to fix my issues, they communicated consistently during the process, and Jake was incredibly helpful, friendly, and knowledgeable.
The technician (Jake) was courteous and knowledgeable. He did excellent work and did his best to restore my yard after he had to dig it up. Since I did not ask for pricing before hand, I was quite shocked to get a $425 per hour charge (total of $800).
Steven Schnuelle
a year ago
The team explained the problem and options for repair. They followed up quickly and completed the work just as they explained they would. The attention to detail and the work they did to repair the landscaping that was moved to get to the pipe in the yard was exceptional.
These guys were very courteous and friendly, answering all our questions. Their equipment was the best!
Jake was extremely professional, thorough, and personal. He makes y'all look good!
We had a gas fireplace that had been disconnected by the previous owners. Hoffman Bros was super responsive, and Aaron arrived on time. Very friendly, gave us lots of info and a couple options on how to proceed. All worked out great and we now have a working fireplace!
Heather Pittman
a year ago
Props to my fellow SoCal transplant here in TN, Henry. He was up-front, fast and came up with a range of solutions for my water heater problems. He also fixed my bath faucet on the spot even though my appt was about the water heater. Hoffman was a great value, and the home office staff was super communicative, too-- they were incredibly nice on the phone and got Henry to my door in less than 24 hrs. Totally easy to work with, and great quality. Would definitely recommend to my friends and family.
theresa kidder
a year ago
Aaron was very experienced and professional. Did a very good job finding and repairing the leak in the upstairs. I would highly recommend them.
Very knowledgeable and helpful
Jason Connelly
a year ago
I continue to be pleased and impressed with the service from Hoffman Brothers. Cody came out today to do an end of season check on my AC unit and identified some issues that needed repair or replacement and provided me with options and the best way to proceed. I have worked with several plumbing and HVAC companies over the years and I don't plan on working with another one from here on out.
I called Hoffman for a 2nd opinion for a clogged kitchen/laundry drain. Tyler came out to assess the situation and within 30 minutes had me back up and running! He was knowledgeable and professional. Great outfit!
Mark Bodamer
4 months ago
Quality professional and great customer service are what I have always received fro Hoffman Brothers. Could not be more satisfied with all the service technician that have been here over the years.
David was great. Professional, personable, and quick!Hoffman bros were very communicative. Would recommend.Brandon was also excellent, knowledgeable, friendly!
Lauren Claunch
a year ago
When my ac quit working I was able to get an appointment the next day. I then lucked out when they could fit me in the same day! Ken found the problem and was able to get us back up and running. I will be using them in the future and have already recommended them to multiple friends.
Awesome company. Very professional and punctual. Very honest. Could have charged me and I wouldn’t know but they were honest and didn’t
Michelle Lavallee
11 months ago
Aaron was professional,polite and did a great job. Looking forward to using Hoffman Brothers again and Aaron (if possible)
Steve Clayton
2 years ago
Matt did an outstanding job. He was very professional & courteous. He diagnosed the issue, explained what the problem was and fixed it in a timely manner. Will use Hoffmann Brothers again.
Steve was very detailed in the explanation of services needed & set me up a date to get everything done. I paid a deposit for said date which was fine & am certain he's going to do a great job. He seems to be very knowledgeable & eased my mind that all will go well. Great guy!!
Jake did a great job. He diagnosed the problem and presented me with a number of options. Perfect! They showed me the big clog of grout that was clogging my drain pipe, re-pitched the whole crawl space, added a clean out. Needless to say I am well pleased with the work they did and would highly recommend their services!
Brian was super helpful with the hvac repairs done to my home. He answered all my questions and explained the issues with my unit. I highly recommend this company.
Top notch experience all around. Hoffmann Brothers did an exceptional job for my AC service. 10/10 recommend to all in the Nashville area. Great customer service, very professional, and excellent pricing. Thank you Hoffmann Brothers!
St this time I was only getting bids on replacing two flood damaged air units and their duct work. Mr. Wright was very professional, efficient and personable.
Gretchen O'Henley
2 years ago
They have not completed the work yet, but very professional and responsive at the consultation. Answered our questions thoroughly.
Jason, arrived at 7am and looked at the situation and said I will be completed by 10:30. And he was I will recommend Hoffmans Brothers to everyone ! Thank you!
Hector Sanchez
7 months ago
I love professionalism and good service and that’s exactly what I have received every time from Hoffman. Trent and the rest of their technicians are awesome. Appreciate you guys!!
We had a leaking hot water heater that needed to be replaced which meant the hvac needed to be replaced to because the system no longer exists. They knocked it all out in two days even with complications. They made sure everything worked a 100% and took good care of us. Billy, Chris and Mason were awesome to work with. They really knew their stuff.
Carissa Boone
2 years ago
Hands down the fastest and easiest repair I've ever scheduled. I will absolutely be calling them for any repairs that offer that I need serviced!
Jospeh Cowden
4 months ago
He was polite considerate, diagnosed the problem, explained to me, went and purchased the replacement part, installed same, checked as thoroughly as possible to verify that the repair solved the problem, cleaned up, and it was a very very good experience. He is a personable and professional young man.
We had some disagreements at first in how everything was going to be handled and I expressed my discontent. Brian didn't make me feel bad for having disagreements, but understandably his decision making is limited in some regards. Given the fact that I had the system installed by them, he had a manager reach out to me within 20 minutes and we talked. I can't remember his name, but he was very nice. There were some mistakes made on my part it sounds like, but he went above and beyond to reconcile the situation and we agreed to get what is needed done in a way that I think is fair for both parties. I'm still happy and would recommend
Debbie Short
4 months ago
He did a great job.
Lane Merryman
2 months ago
Reviewed our water service that is leaking and made a number of recommendations that could also improve our pressure. Josh and LaQuinton were both cordial and professional.
Tyler Watson is a professional, quick, and thorough plumber. He diagnosed the issue with my toilet quickly and gave me options to fix it.
Trent and Cody were very professional. They did great work. Will be using them as my HVAC provider moving forward.
CHRISTOPHER Kadiobo
2 years ago
The technician was vey professional explaining with details the problem with the water heater giving me two options to resolve the issue very polite
Tyler and Matt were fantastic, they were professional, and resolved my issue the same day !!!!
Rebecca Hosking
2 weeks ago
thank you for your help.
Elizabeth Warren
a year ago
We called to get an inspection of our HVAC unit because it was struggling to cool; guy came out told us there was a leak in the system and we were low on refrigerant; gave us a quote of repairs that totaled $1900 but recommended a new unit because he said ours was too old. After he left, the AC stopped cooling entirely. We got a different company to come out for a second opinion. He checked refrigerant levels and said they weren't low at all, and that there were no sign of any leaks. He also found that the fan on the unit had been unplugged. He had the whole thing up and running in 20 minutes. He also only charged us $129 for the inspection and the repair. Do not go with Hoffman Brothers. They will gauge you, lie, and create scenarios where you’ll feel forced to spend a large amount of money. This is the most dishonest company I have ever dealt with.
Kathleen Schroettinger
10 months ago
Trent was super pleasant and enjoyable to deal with. He was right on time and explained everything thoroughly. Service was completed in a timely manner and we will definitely be utilizing Hoffmann Brothers in the future.
Kelli Falconberry
5 months ago
Dave was great! Professional, kind, and communicative. He came by for routine system maintenance and answered any questions we had about our particular system. Appreciate him coming by!
Sarah Fitzpatrick
2 years ago
I called Hoffmann Brothers in a panic after a self installation job went south. Not only were they responsive, they were able to get me an appointment for the next morning! I appreciate Matt's expertise and professionalism in getting the job done for us. He was very informative, had the job done in about an hour, and even took the boxes that my faucet and garbage disposal came in. I had never used this company before, but would recommend to homeowners in the Nashville area.
Mike Tossing
5 months ago
From quote to through installation, these guys we're flawless in their execution and customer service. Communication and response were excellent. Professional is the word that comes to mind to best describe it. Plus, they were the least expensive option.
Jake was very efficient and super helpful!
Excellent service from Thomas & Daniel.
Trent and Tyler are great! Highly recommend
I’ll use Hoffman Brothers again. My AC went out and they were able to come same day when other companies couldn’t come for a WEEK. Trent was super personable and professional and didn’t mind my dogs being all over him. Very appreciative of the service
Have had Matt Bajcar (Plumber) out three separate times since moving to Nashville in 2020 to install new toilets, repair two showers, re-plumb gas grill line and install a whole house HALO water treatment system. Always extremely helpful. Patiently explains work to be done and then the work that was done. Excellent to work with.
Stefanie Gerber
2 years ago
Mike, Trent, and Thomas were so helpful and professional. They fixed my heat pump after it broke during a particularly chilly spell of weather. I highly recommend them and the entire staff of Hoffmann Brothers!
Cesar Montecristo
4 months ago
Our tech Dylan was professional and helpful! Good experience overall.
Brian Thinnes
2 years ago
Responsive and Professional. A lot of thorough, non-rushed consultation from first phone call throughout two separate visits to consult and install a whole house water system. Matt was installer and Mike was Project Manager. Both were great.
William Beeman
a year ago
Second time we needed them great staff diagnosed problem fast an resolved issue.
Tyler was very friendly and helpful! He did a great job cleaning up and telling me what was going on. He even was nice enough to show me how to prevent the garbage disposal from getting clogged so it won’t need to be replaced for a while!
Used them for prior service and they seem reasonable and honest. But when used for water heater replacement recently, cost was elevated in the amount of $2450 and that's with discount. Tried to obtain an itemized invoice but they were unable and unwilling to provide one. We feel this is unreasonable and unprofessional especially when all we wanted was to see where our $ was been spent. We're also going to file a complaint with BBB. Would not recommend using them in the future.
They did everything they said they would do. the project manager Kris, explained what they would do, gave me a price on the spot. Installed with in a few days, kept me informed throughout the process. Very efficient.
The pipe by my garbage disposal unit cracked and Hoffman Brothers was able to send someone out the next business day to repair it. Tyler was professional, and explained the services well. He was courteous, speedy, and did a great job. I will definitely use this company again should I have any more plumbing problems.
Kristin Earley
a year ago
Great company. Very responsive and friendly. The work/repair ended up being more extensive than initially thought but Henry was very professional and quick to get it all fixed up! Highly recommend.
jeremy branon
7 months ago
Josh was very informative and provided repair options for us to choose from. Super friendly and great service. Highly recommended.
Chris at Hoffman Brothers Plumbing did a great job. Very professional, very knowledgeable and very effective.
Catalino Moreno
a year ago
Brandon is great . He was knowledgeable professional and on time. He repaired my air conditioner with surgical procession. To add a pun, the dude is cool as ice ;-)
Our pipes burst and they replaced it. They were there when they said they would be and got it done in a day!
John Sebastian
6 months ago
Fantastic. Quick, responsive, great service.
Tyler showed up on time, and ensured that our tankless water heater was working 100% before he left. Excellent customer service. Very patient with a difficult issue and we will be calling Hoffman Brothers for any further issues.
Athena Evert
5 months ago
I am quite pleased and not the least embarrassed that my housecall was a simple plunging to get things flowing like it should. That's how professional and attentive Josh was. He took great care to protect my floors and not bring the rain in with him. His field manager, Tyler stopped by to ensure the work was being done and that l am pleased with the level of service received. I have & will continue to use and recommend Hoffmann Brothers. They are a great company!
Zachry Babischkin
a month ago
Hoffman Brothers were phenomenal. The customer service was excellent and I thought the technology was super advanced.We were late for our appointment and Rodney called and was willing to wait. He walked me through the entire process and was very professional. Then after the communication was superb. They will be the only plumber after this delightful experience I will call in the Nashville area for my house and my rentals.
Tyler did an excellent job. He was thorough, professional, and calm. He explained what he was doing and completed the job efficiently and left everything cleaned up. Great job.
Friendly & on time service today! Will definitely use Hoffman Brothers again for future needs.
Lauren Bradford Saxena
9 months ago
Very knowledgeable and attentive technician. He took extra time to change the brackets our new sump pump to decrease noise inside the house. I was very impressed with the service. Will use Hoffman Brothers again!
Matt came to our home to fix a water leak. We had a ton of water under our home and he seemed to know exactly where the leak was. He was professional nice and was in and out in no time.
They are always professional, personable, explaining the job in a relatable way. It was raining on the day of installing a new system- not a drop of mud anywhere inside house or garage! Thoughtful and patient when the kids had questions. Dealing with Hoffman Brothers for several years and our family has no complaints.
Josh McNeese
9 months ago
Professional, great communicators, reasonably priced. Will use again!
Taylor Anderson
a year ago
The technician Chris was fantastic! He made sure we knew what was going on and answered all of our questions. He went above and beyond to help us out by fixing our entire set up. Our gas line is right next to the water heater and he fixes it to work the space better and make it safer. Very impressed with the whole experience and would definitely go back with any other issues.
Patricia Gross
6 days ago
Great from the phone call to scheduling to getting the work done!
communication was good from outset, prompt arrival and respective of floors, work was assessed and estimate given quickly, which was accepted by homeowner, work was done to my satisfaction and price was as estimated. Appreciated both Jacob and Rodney's professionalism. would gladly use this company again. Thanks Hoffman bros.
Trent was super friendly and knowledgeable. We will definitely be using Hoffman again!
Jake Phillips
3 months ago
Brandon was great - very knowledgeable, professional and courteous.
Prices possibly were a bit on the high side but my AC was fixed within 2 days of my initial outreach which was great!
Excellent and prompt service. Jason answered our questions and was very personable.
Heather Ayers
a month ago
Cody did a wonderful job servicing our air conditioner. Very thorough and knowledgeable and extremely polite.
Thank you !!!
My experience with this company is that they don't respect their customer's time. They cancelled the appointment because I didnt respond to their text within 8 mins. ( responded within 12 mins, but that was was too late for them, and they just cancelled it and went to another house). I took time off work. and weird thing is they had sent 2 other automated texts in the previous hours saying dont worry go about your day, we will be with you when we are done. I'm like cool. then they texted at 2:32 pm our tech is heading your way, IF we dont hear from you by 2:40 we will send him elsewhere I called them at 2:44 pm saying Something happened that I couldnt see my texts for a brief window, so and they said sorry, we have to try another day. I'm like no thank you.
Kelsey Neises
2 years ago
Trent was great! They were on time and gave a picture so I knew who was showing up at my door! Quick and professional. They only downside is that I was surprised at the cost of the repairs. We would use them again based on the above information.
Stephen Whitfield
2 years ago
Best experience I’ve ever had with a plumbing company. Mike was clearly very knowledgeable and experienced and very happy to answer all of my questions. I had my whole sewer line scoped with a camera and mike explained to me the issue, what causes it, and helped clear up misconceptions about how to prevent it. He provided me with multiple options, was on time, and was pleasant to be around. I would absolutely recommend Hoffmann Brothers.
If Chris Casing was an orphan, we would adopt him! He did an excellent job, quickly and efficiently. And he was pleasant and kind and a joy to work with. We would highly recommend him for any plumbing repair!
Trent was extremely helpful and helped maximize the efficiency of our current system while we are waiting for our new system installation. Hoffmann Brothers responded very quickly and also provided additional window units to get us through some very hot days. He was efficient and knowledgeable in diagnosing and helping to fix issues.Update: Thomas and Mason did a very thorough job installing our new systems including removal of all old equipment, optimizing the positioning and operations for the new units, and cleanup. They were not rushing and took time to explain updated features and and answer our questions. I recommend them and Hoffmann Brothers highly!
Mark DelGrosso
6 months ago
Ken did a tremendous job! Nothing but kind and helpful. I’m inclined to request him for future service if possible.
Jen VanCleve
7 months ago
Communication was great, service was fast and friendly. Would definitely use them again for other services.
Rick Beckham
11 months ago
Brandon was prompt, very knowledgeable and professional. Excellent service from the entire team
Steve was great. Plumbing fixed. He called with options for the repair which I really appreciated. Hoffman kept us informed every step of the way from the time we first contacted them. 100% satisfied, highly recommend this business!
Ashley Houston
2 years ago
Hoffman brothers in Nashville came out in September when i purchased their home protection plan and maintenanced my AC & HVAC. They brought my kids coloring books and my dogs treat. You can’t beat that customer service. I love their home protection plan because they send you a year supply of your filters so it’s really an amazing value. They also give you an accurate time window and call you when they are on the way, sending you a text or email with a picture of the person he was coming to your home. Made me feel very safe! Loved them
Debbie Hendrix
11 months ago
First of all, we noticed that our gas usage was going up and our utility company could not find a leak. We called Hoffman Brothers and explained our concerns to them and they found the leak at the hot water tank. So we began from there our journey with the professionals at Hoffman Brothers. All of the people involved from the sales to the maintenance people were very professional, courteous , knowledgeable , and flexible with their schedules to accommodate ours. They not only found the gas leak but they also discovered a water leak at the main valve. These items alone without attention could have destroyed our home. There are no words to express our heartfelt thanks in resolving this matter. We want to thank your staff for your excellent service and constant can do approach to satisfy the needs of the customer. Your professionalism in how your handled this job proves who you are and we will come to you for all our plumbing and HVAC needs. We would be more than happy to provide comments to customers if you would like. This is truly a company run like a family with the priority of the best solution for the customer. Thank you for a job well done!!P.S. We love the tankless hot water heater!
I was in a time crunch and Hoffman Brothers sent out Cody the day after I called in. He inspected the system and recommended a duct cleaning. Was able to schedule it the very next day. Cody did a great job, was extremely knowledgeable, & very professional. I’m very satisfied with the service from him and Hoffman Brothers. Will definitely recommend and use again!
Zadarreyal Wiggins
10 months ago
Very informative and professional. I would work with them again
Was on time, fixed leaks, inspected under house for other possible leaks. Good service. Thanks
matthew levine
a year ago
Quinn did a great job. Installed a new disposal and was very friendly.
Chris came out and diagnosed a problem with our plumbing and repaired it the same day. He was professional and knowledgeable, did a nice job with the repair. Would recommend this company and will use them again.
Rachel O'Neal
11 months ago
Thomas did a wonderful job helping restore my AC in a timely and professional manner. He was prompt, very knowledgeable, and efficient. Will definitely use Hoffmann again. Thank you, Thomas!
Japhet Odigie
7 months ago
Trent was great! He full explained in detail the issues we were having with our water heater and the best options for a resolution. He was also very personable. Thanks again Trent.
Service was prompt and professional. Had a leak from a pipe inside a wall. Hoffman arrived same day. They quickly found the problem and proposed a solution. They discussed everything that was needed in easy to understand terms and gave an accurate estimate of time and cost. I would use them again.
Tyler did an awesome jump reworking the plumbing at my house. The original builders took a lot of shortcuts and Tyler went above and beyond fixing everything and explaining everything he did.Mike did great work on my HVAC system, and also went above and beyond.I would definitely recommend Hoffmann brothers for any maintenance needs.
arthur herron
6 months ago
Excellent Service! I will call you first when service is needed!
I’ve had Hoffman Brothers out for three projects around the house now...they updated our drainage system and removed the old cast iron system (the house was built in the 50’s) and have completed a re-pipe of our water system (old galvanized pipe is no more!!)...from Mike that came out initially for the bid...to Matt and Chris that performed the work...Hoffman Bros was above and beyond our expectation level. Super professional and safe (everyone wore mask and boot slips)...they did the job right, and got it done faster than the initial estimate.Definitely recommend them to anyone that is looking through google and have no idea which company to choose! You WILL be glad you called them...we sure were! Zero complaints...10 out of 10.
David was great, he did an excellent job fixing a leaking faucet diverter behind a shower insert for one of our units. Thank you!
10/10 excellent customer service and super informative! Thomas was super nice and very thorough in his explanation of our faucet issue, along with the rest of the plumbing appliances in our house. This man deserves a promotion and raise!
Wow! What a great new company here in Nashville! They installed our new water heater and I couldn't be more happy with their level of professionalism and expertise. I will be telling everyone to use them!
Steve was awesome! Will use again! Thanks stevey
We reached out to Hoffman Brothers for a clogged toilet. I put in a request on their website and received a confirmation text and follow up call within the hour. Scheduling with the receptionist was easy and she covered all the ground rules ahead of my appointment time.Matt showed up right on time despite heavy rainstorms that I thought would surely slow them down! He wore a mask and shoe covers the entire time he was in my home. He was extremely thorough and kept me updated on everything he was doing as he went along. Also very clear on the options for repair, cost breakdown, etc. He had the job done within 30 minutes! Hassle-free experience all around.
Jake is knowledgable, personable, thorough. He performed his tasks professionally. Jake offered me various options for repairs. I chose auguring out the line to promote better toilet flushing. This procedure did the job. If plumbing services are required by us in the future, we will call Hoffman Brothers and ask for Jake.
Leanna Mckee
8 months ago
Jake was very thorough and explaining all the details and answering all my questions. Very nice and professional. Would highly recommend
Kathryn Dambrino
2 years ago
As a fairly new homeowner, I was nervous about finding a plumber I could trust. I tried 2 plumbers before reaching out to Hoffman, and both times I felt like the other plumbers were in a hurry, careless, and left my problem unresolved. I am happy to say that Chris from Hoffman was exceptional. He was kind, professional, and very clearly experienced. As a healthcare worker, I appreciated that he wore a facemask and explained everything to me in terms that I could understand while remaining transparent about my options and the price (according to Chris, this is the standard at Hoffman). He was thorough in assessing the cause of my high water bill, and I felt confident when he was able to rule out the more sinister causes that I was anxious about. He fixed my plumbing issues in the same day and provided guidance on what to expect moving forward. I recently learned that many plumbing companies pay their plumbers a smaller rate making plumbers rely on commission to make money, which is why some plumbers will find expensive problems to fix even when there is not a problem. While talking to Chris, I learned that Hoffman does not operate in this way. Hoffman pays their plumbers better rates so that commission is not a factor, which in my opinion enhances trust that their customers are getting an honest diagnosis and solution. I will definitely be using Hoffman for all of my plumbing needs.
William Angemeer
a year ago
Excellent service highly recommend will do business with them again . Very knowledgeable and helpful handled repair’s in no time.Henry Cheely thanks
Elsa Pendragon
a year ago
Super helpful. Answered all my questions. Great Guy. I would request again. I felt confident that Trent knew what he was doing and was informative every step of the way. Wish more people in the world was like him. Especially in the repair world. Thank you!!
Rachel Layton Smith
a year ago
Loved Trent! He explained everything thoroughly and took his time to answer every one of our questions. We really enjoyed working with him.
Jayne Williams
2 years ago
We are repeat customers. We would recommend Hoffmann Bros. to friends and family. Trent was knowledgeable, helpful, and interested in giving us great service, as opposed to selling us a product. He pointed out the benefits and pitfalls of both a purchase or repair. This time we chose a repair and feel comfortable that we could call Hoffman Bros. ( Trent) for any and all future HVAC difficulties.
Henry was courteous and professional. The job was done quickly and effectively.
Darin Deering
11 months ago
Had my upstairs split unit replaced with some new duct work. From the estimate to installation everything went smooth. The installer Tom very pleasant and professional. Great job Hoffmann Brothers
The service tech that came to my house was extremely professional, very knowledgeable, and informative (I think his name was Trent). He sent a detailed report of his findings along with several repair options after his visit.Then the salesman came to compare the repair options vs installing an entirely new system and he was also informative but insisted on both my wife and I being home during his visit, which isn't convenient for our work schedules, but we made it happen.I then called their office and asked to join in their protection plan for all of my home systems and told them my choice from the repair options laid out by their service tech. The office staff didn't seem to have any knowledge of the options that were emailed to me by their system, never tried to schedule the repairs or set me up to be in their protection program. Would have given zero stars if not for the service tech that did a thorough job and was very friendly - he gets 5 stars, the rest of the company left a lot to be desired.I feel like if I had chosen to replace the entire system, which would have been 8-10x more expensive than the repair job, that they would have delivered better customer service. Will not recommend to others in my area.
Starr Kotlaris
a year ago
Dave was fast and efficient!!! would definitely recommend to EVERY local. the Hoffmann Bros definitely gained us as clients for future repairs!!!
Richard H. Cox
6 days ago
Did a great job. Thomas and Matt did a professional job.
Romeka Starks
4 months ago
Hoffman Brothers is the best company for plumbing issues. Technician Rodney was on time, friendly and professional. He walked me through everything that was done to convert my sink plumbing from 1 sink to 2 sinks. I would recommend this company to anyone.
Suzi & Dickie Sittel
11 months ago
David did an excellent job. He quoted a price and that was what was charged. No addons or upselling.
Roger Manwaring, Jr
4 months ago
Professional. Trustworthy. Knowledgeable. Would definitely use them again.
William Zehrt
2 months ago
Quality work at reasonable cost. Source of leak had been misidentified by another plumbing company and frankly, didn’t make sense. I called Hoffman Brothers for a second opinion. They quickly identified the true source of the leak and made the needed repairs. Great job!
Alyson Sylvester
a year ago
The best! We were originally scheduled for the following day but they asked if they could come a day early! Love that! We had David and we was amazing! Extremely professional, knowledgeable and did an amazing job! Would recommend 100%
Sandra Shults
4 months ago
Really pleased with the way my appointment went! Very professional, friendly, and I felt like all my questions were answered. I will use this company again!
Hoffman Brothers replaced our water supply line (47 year old galvanized pipe). And replaced two outdoor water spigots. Great value. Great job. Highly recommend.
That is how you make a customer for life. We couldn’t be happier with our new hvac installation. The team was very knowledgeable, informative, took pride in their work, and went above and beyond to make sure everything was the best it could be. To anyone reading this, your search is over - Hire this team.
Excellent work done for a fair price. Easy to deal with and right on time for appointment. Thanks as usual!
Bojan Banovic
a month ago
Brandon did great job, and they came earlier, as soon as they could! Great service
Renessa Genoble
2 years ago
We appreciate the professionalism of Hoffman Brothers and the plumber they sent out to unclog our pipes. Tyler was extremely personable and informative. We will definitely use Hoffman Brothers again and also recommend their services to family and friends.
Cameron Woodrow
3 months ago
Hoffman Brothers is simply the best! Timely, responsive, honest, fair, and they have great systems in place for customer care. Couple fantastic mullets in the service force.
Trent was very good. Explained in detail all the things he was doing. Took pictures to show damage under the house. Explained options for repair and replacement. Maintained good social distancing and worn a mask at all times while in the house. Also put shoe covers on any time he came into the house.
William Joslin
a month ago
Verification of no leakage from cast iron pipes corrosion. Gave me estimate range for replacement should it become necessary. Super nice guys and very professional 👏 👍 👌 😀
Thanks Bill.
Ken Phillips
5 months ago
Excellent service and very professional.
Madison Abraham
10 months ago
Hoffman Brothers did a fantastic job all around with our A/C repair. They had our technician Trent in our house within a few hours of calling, due to our unit going out. Trent was diligent in finding the problem and once he did Hoffman expedited parts to be delivered to him. Once the parts arrived, he repaired our unit in a timely manner. I cannot recommend Hoffman enough and specifically Trent.
Lauryn Hyman
10 months ago
Have nothing but great things to say about this company. They were speedy with scheduling and worked around my personal schedule the day of. Would definitely recommend to friends : ]
Brian was great from Hoffmann Brothers. Team was professional and got the job done quickly! Thank you.
Mackenzie Barringhaus
2 years ago
I called Hoffmann Brothers out to my home to repair my AC yesterday. They were here the same day and had my unit back up and running in no time. Everyone from the phones to the technician was professional and courteous. Would recommend their services!
Brandon is super awesome and took great care of us! Would recommend him to everyone!
Great experience with Ken, all the guys who have come out to my house from Hoffman Brothers have been professional and courteous. Thanks!
Needed my whole HVAC system replaced. That kind of purchase is never fun, but Hoffmann Bros made it practically painless! Thank you to Nathan and his whole team for being so professional and patient and going above and beyond. They are so helpful and reachable—which I think is key. It’s only the first day but I can tell a difference already. Many thanks!
We had a great experience with Hoffman Brothers! Trent was great, and very communicative with what was going on.
Michael Sarama
2 years ago
Hoffmann Brothers, new to Nashville, was referred to me by family in St Louis that use them and have excellent experience. I had a very positive experience for HVAC system replacement and would highly recommend them. Their sales people and Techs are honest, recommended alternatives that are more cost efficient rather than jumping to the priciest solution, but giving accurate pros and cons of what to do and even giving honest answers to the if it was you question. Unlike other companies in this area, hoffman showed up on time, got the job done and didn't nickel and dime on things needed to get the job done. I will be using hoffmann for my needs hvac and plumbing in the future.
Captain Morgan's Fishing
2 years ago
Fantastic service. I recommend to all of my friends and definitely plan on using again next time I need help
virginia schroth
3 weeks ago
Very professional. Happy with service.
Carrie Harding
5 months ago
I was very impressed by the knowledgeable technician and thoroughness of the service, repair, and clean-up.
Rodney was informative and extremely helpful. Performed his work and walked me through every step and why he was performing it. His professionalism is a testament to his character and the company. Would highly recommend Hoffmann Brothers.
Marilyn Dahlen
4 months ago
Trent performed routine maintenance on the air conditioner. This service saved us from having issues with some nails and other debris that had fallen in the unit from roof work done in January, had we turned the unit on. I feel completely informed about our unit and its running capacity and future life estimate.
Chuck Shelton
a month ago
Thomas was great was never a feeling of a sales call verses fixing an issue. Hoffman Brothers fixes the issue but not over fixes. Great value for your money!!
Henry and Jason were consummate professionals. Polite, warm, and transparent. Work was completed efficiently and quickly. They were our heroes today and we’re grateful for their work. Hoffman Brothers saved the day!
My water heater isn't heating well so I called for a service appointment. The tech informed me that flushing the tank would probably cause more problems (the unit is 12 years old), recommend I not do the flush, and left a sheet with some options. While out of my price range for a new water heater, Hoffman provided excellent customer service & displayed top notch integrity by not performing services that would be futile.
d.scott erickson
2 months ago
Very knowledgeable and professional.
Jason Farmer was so informative and professional!
Jennifer Beach
a year ago
Hoffman Brothers (tech Henry) was great!! We had a significant drain. Unfortunately during removal some sludge came out and onto the walls etc.I didn’t expect him to clean it but he cleaned everything thoroughly and ensured the clog was removed.
He was very knowledgeable and efficient! Fixed the problem in one trip! I highly recommend!
William Jones
8 months ago
Jason was on-time, respectful, used shoe covers in our home. He was very professional and informative. He worked towards getting to the problem in a competent and systematic manner.
Jasmine Clark
11 months ago
Ken was very professional. He was thorough and worked efficiently.
Steve Dickerson
3 months ago
Dylan was Very knowledgeable and courteous.
Same day service and very friendly. Chris quickly diagnosed the issue and resolved it in no time flat. Would recommend!
Stephanie Little
a year ago
Dylan was very informative and helpful about our AC. We are glad we picked Hoffman Brothers for our HVAC needs.
Andrew Taylor
4 weeks ago
Nathan and the crew were amazing to work with. The process was easy from beginning to end. We went from walkthrough to installed system in a matter of days. Much appreciated.
Martina Whelan
9 months ago
Aaron and his colleague were more than helpful, polite and patient. And they identified and repaired the issue!
Jaysun dauer
7 months ago
This was the best experience ever! Steve was the nicest and most professional plumber I have used. Fast and fair service. Highly recommend this company for any plumbing needs. Will be using them for any plumbing needs in the future. Thank you!
Got a few quotes from others but after Kris sat down with me to explain all things HVAC, I couldn’t have had a better feeling knowing they were the ones to go with. The quality of service is something unmatched I’ve experienced and I chose Hoffmann because I knew the after value outweighed “trying to do it cheaper”. Highly recommend!
We bought a home that turned out to be in dreadful condition and the Hoffman Brothers company came to the rescue. Matt came out and did an estimate same day and was at our home within a week to install a brand new water heating system, toilets, and all corresponding piping. They were incredibly professional and considerate the entire time. They (Tyler and Josh) even came out past working hours when there was an issue the day after install.HVAC quality of work was the exact same level of amazing. Brandon came out for an assessment same day as well. Billie (PM) came out for a full breakdown of all the work and options for the fix. After we decided, Thomas and his crew came out within a week of the estimate and in 2 days cleaned the ducts replaced the main cooling trunk, got rid of the dinosaur of an AC unit we had, replaced it with a new correctly rated unit with zones, and installed new thermostats.Both Teams ensured we knew how to work the systems and that we had no questions before they left.I cannot foresee ever using any other company for these services in the Nashville area. It has been one of the best experiences of customer service we have had in the area so far.You should ask about their member program to get better pricing and regular maintenance.
Katherine Gwin
a month ago
Jason was great!! Very thorough, informative with cost expectations for work, and pleasant to receive service from. Would highly recommend.
Incredible professional service by both Josh and LaQuentin. Were very consultative, provided solutions to long outstanding problems we thought we'd have to live with, and resolved same day. Treated our house and us with respect, and pricing was very reasonable. Absolutely recommend to anyone who wants a truly positive experience. A++
Adam Parrish
4 months ago
I have used this company multiple times now. And every time, their service has been some of the best I’ve ever experienced. Both in Murfreesboro and now out towards Dickson. They are on time, present you with options, easy financing options, installation was everything I asked them to do with it. Kept my place clean and cleaned up after themselves. Regular maintenance through their service plan can all done through text, which is a lifesaver in my busy day. They are always SO nice and professional. I’ll forever give them as much business as I can.
Trent was very polite, professional and helpful
Had a different crew out here 3 times and they kept telling me to order parts for my new faucet. Called Hoffman Brothers at 2pm and it was working by 7. 100% recommend Jake and Hoffman Brothers for plumbing needs.
Thomas Sherrard
10 months ago
Ken was kind, professional, and did a great job today on our heating system and inspection
Very thorough, knowledgeable, and competent. Explained everything very well. Installation of ground level HVAC system was smooth and seedless; repair of second-level unit was done on the same day as well which was greatly appreciated. Would highly recommend.
Stacy Anderson
2 years ago
Had a clogged toilet. Tyler arrived and checked pipes to determine where the clog was then gave me multiple options to choose from as to how I wanted to proceed. Obviously, we started with the most affordable option and it worked! Tyler is very polite and professional, always informed me of what he was doing and even left my 13 year old beagle a bag of treats for being such a good helper! I highly recommend Tyler and Hoffmann Brothers and will definitely use them again!
CC McDonald
10 months ago
He did a thorough job. He is honest, knowledgeable and reliable. He got the job done.
Deborah Starr
7 months ago
Great folks. Will definitely use them again
Outstanding company ! Professionalism starting with office communication and follow up, extended to service rendered by Henry the plumbing technicianHenry was extremely thorough and knowledgeable.They are my number one choice for all rental propertiesTheir team saved the day. As we know Broken lines and water invasion causes damages to floors and walls Taking quick action is imperativeEveryone’s response and quick action to my requestwas crucial and greatly appreciatedThank you Hoffmann Bros !
Excellent service, this company has become my plumber of choice.
Louis Ratcliffe
2 years ago
Plumbing service. Tyler was GREAT! He was professional, efficient and courteous. He not only took care of the issue, but explained what happened and how to prevent it in the future. I truly appreciate his help and will use them again!
main sewer drain broken needed service quick. Hoffman responded faster than other local larger companies were willing to do. Jared our tech was very friendly and professional. Work was done quickly and they cleaned area up area well after they were done. Definitely using them again for plumbing & HVAC.
From the initial consultation with Joe Hoffmann and Kris Knight, to the installation with Seth and Thomas, The experience with Hoffmann Brothers was not only professional, the honesty and integrity exhibited by everyone involved from estimate to installation met and exceeded all our expectations. We highly recommend Hoffmann Brothers to anyone looking to purchase or service their AC concerns or needs.
Dorothy Caruso
a year ago
The most impressive Customer Service I have experienced in a very long time. The quality of care from the first phone call to the job completion was excellent. Highly recommended!
Couldn’t be happier. It was a very difficult water heater installation, they put in a new tankless with recirculating hot water, and vented it in a tiny crawlspace area. Trent was unfailingly polite and helpful in answering questions, many unrelated to the water heater install, and he and Brandon even helped us out at the end of a long and difficult install by lifting two heavy bags of salt and adding it to our water softener.The Hoffman brothers team is experienced, fully licensed, and totally deserve the high Google ratings that led me to their business.
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