Best New Furnace in Minneapolis MN

Super friendly guys. Worked hard and were efficient. Came on time and finished faster than expected. Gave me a clear understanding of the system and explained everything clearly to me afterwards. I def will use them again! Highly recommemded

This was a furnace checkup before heating season started.
Grant did a great job, called 15 minutes before he arrived and was on time.

Karim took time to explain what he was doing and what he was learning about my 17-19 year old furnace. Nice that he wasn’t pushy but will let me get used to the idea of replacing it next year.He also answered questions about my air exchanger and suggested a good way to clean it. After 11 years, I finally understand when I should run it and how to use it wisely. Will hope he is the tech I get on my next call.

Tom R always does a very professional and caring job.
On my last job, Nick was very good, ethical and took care of business!

I called twice to schedule a routine furnace check up and the receptionist said she would have Mike call back to schedule an appointment which he never did. I also sent an email about this that never was replied to. So I contacted another company who immediately scheduled an appointment to come to our home the very next day.

Previously I used this business for a plumbing need and they responded quickly and efficiently. It appears this doesn’t happen the same way on the heating and cooling side of this business.

Cody is a very nice gentleman. Very courteous and gave me the tools to figure out what was the best option for me.
You don't see that too often. I wish him well in his career.

Once again, Pronto provided excellent service. I have relied on Pronto to perform annual preventative maintenance for 5+ years now, and continue to be a satisfied customer. Our technician Jeff, arrived on time, was professional and courteous, and gave us solid recommendations to keep our furnace and A/C running efficiently.

Thank you to the young man who helped me load a sink base in the menards parking lot this morning. Thank you

UNPROFESSIONAL - GO ELSEWHERE.
Called to make an appointmen but never got a call back and no appointment was set up. Reached out to again - gave them another chance. He seemed annoyed I was messageing him. He spat out a random time and then never showed up. I got no call or message letting us know he wasn't coming. It was clear he never wanted to.