Best Trap Clean in Milwaukee WI

I called Michael with Plugged Pipes when my tenants were having trouble with their bathtub draining slowly. He was able to fit me in his schedule quickly, take care of the problem, gave me and the tenants tips to keep the problem from developing again and was very reasonably priced. Two thumbs up Michael !!!

Just had a terrible interaction with Kevin. We do not agree on an invoice and the work completed. In trying to explain my position He just kept interrupting me. This was just awful customer service, ensuring that I am no longer a customer.
I urge anybody reading this to also give your business elsewhere. There are many plumbers in Milwaukee that are eager for business. Clearly Viking has more customers than they need.

4.25.19 In Kevin's reply he is not accurately conveying the details. They did not do the job correctly and they are blaming me for their mistake. I am not a plumber or I would not have called one. I told them that I had researched potential problems and what my research turned up. They did not actually assess the issue themselves so they did not actually fix the problem. Further more for all I know when they did pick up the toilet, they may have dropped it and cracked it. At this point I have no reason to trust or encourage anybody to trust Viking plumbing.

To be clear cost is not the issue. I will say that price I paid for the initial repair was fair. I am arguing getting charged for the second visit. The second visit was a direct result of Viking's wrongful assessment. In the second visit literally nothing was done. The employee removed the broken toilet, which again he may have broken. How do I know, he closed the door while he was working. For less than an hour of having a stranger standing in my bathroom I received a bill. That is what I am arguing.

Here is the best part. The same day as I received the unfair bill, I had purchased a new toilet. I had called Viking the night before to schedule the install but they were closed already. The next day I opened the bill, and here we are! This takes me back to my previous statement. They have too many customers, and don't need anymore.

I prefer working with people with integrity. I prefer working with people that own, not only their triumphs, but also their mistakes. In our conversation Kevin never said once that he was sorry that the issue was not fixed right the first time. He went into blaming me for their wrongful assessment and improper fix. He never once apologized for actually making the leak worse and having leaks in my basement and disintegrated ceiling tiles that were directly related to not fixing the problem right the first time.

It is OK to be mistaken. Be a man Kevin and own your mistake.

I will publicly apologize to you Kevin for sharing that I searched toilet leaks and I found that I may have needed a new wax ring. You taught me that I should never confuse an expert with research. Clearly all the years of education and training it takes to become a plumber can easily get clouded by an internet search. Thank goodness doctors, lawyers, mechanics, electricians, IT professionals, nurses, carpenters, accountants, educators, chefs, other plumbers, and every professional I can think of hold themselves and their expertise to higher bar than Viking plumbing!

You should change your slogan to Viking Plumbing We'll run head first into a wall if you tell us you saw a plumber do it on the internet

Great experience. Great guys. Awesome service.

I am disappointed to write this because this is the first time in 8 years that i basically have a complaint with my single family and multi family homes that they have worked on. I dont like negativity so all my life, I just take my business elseware. The work itself has always been fine, this last job, very small 25 minute job being my drain wasnt clogged. Plumber was nice but To stretch an hour at $135.00 an hour plus parts and Fuel charge. I was billed for 1.25 hours and questioned it, little did i know that I am charged from when the plumber calls the office for his job assignment and the customer is billed from the time it takes to get to the location from where the plumber is calling from. I guess its my fault for not catching this but I will definately ask this question of any new Plumbing Company that I use moving forward. Im making the payment and shopping around. Side Note: I was the first stop.