Best Issues Leaking in Miami FL
Update: 11/2/18
I was contacted by the owner, Alex, and he informed me that the Plumber that came to my home was let go due to the incident. He assured me that the behavior of that employee will not be tolerated in his company. I must say, I was very impressed with the way he promptly investigated and handled the problem. I feel better knowing that the actions that took place were of the employee and not of the company. I can appreciate a company that does not stand for people being taking advantage of. Alex made me feel like he cared. I can now say that if I had another issue I would call them back again. Thank you Alex for all of your help.
Can someone tell me why they tried to charge me $560.00 to replace a bath and shower faucet? On Friday morning, the faucet in my sons’ bathroom was stripped so we could not get the water to turn off. As a result, we called Pro Plumbing and I explained my problem to the customer service provider for the company that answered my call. She told me that someone would arrive in less than an hour, and soon, two workers arrived in order to situate the issue. The workers went to the back of the house, turned off the water to the house, and then told us that they had to go to home depot to purchase a part. I got a call from one of the workers saying that he saw a bath-and-shower faucet set for $53.00, asking if I wanted him to purchase it, a question to which I replied in agreement. When they returned, however, one person just started walking around while the other went into the bathroom. He was in there for about 30 minutes before he came out and told me that he needed to go back to Home Depot because the part was defective. He came back about 40 minutes later, went back in the bathroom, and shut the door. About 10 minutes later, I walked into the bathroom and saw that he was doing nothing. Then he told me that it looked like someone had to be messing with the water heater which confused me. I told him that was not possible due to the fact that I have a tankless water heater which I can’t reach unless I stand on the dryer and tip-toe. Then he started saying that it was complicated. I had to wake my boyfriend up at this point and tell him what was going on. He went to the bathroom which was in the same condition as it was when the workers had arrived. As he was standing there, that guy repaired, replaced and cleaned up in less than 20 minutes before going to his truck and issuing us a bill for $560.00, a price which fluctuated heavily, as after speaking to someone at the office, he came down to $340.00. The service provided to me by this company proved to be exceedingly poor and inefficient, thus, prompting the need for me to compose and submit this complaint.
I was contacted by the owner, Alex, and he informed me that the Plumber that came to my home was let go due to the incident. He assured me that the behavior of that employee will not be tolerated in his company. I must say, I was very impressed with the way he promptly investigated and handled the problem. I feel better knowing that the actions that took place were of the employee and not of the company. I can appreciate a company that does not stand for people being taking advantage of. Alex made me feel like he cared. I can now say that if I had another issue I would call them back again. Thank you Alex for all of your help.
Can someone tell me why they tried to charge me $560.00 to replace a bath and shower faucet? On Friday morning, the faucet in my sons’ bathroom was stripped so we could not get the water to turn off. As a result, we called Pro Plumbing and I explained my problem to the customer service provider for the company that answered my call. She told me that someone would arrive in less than an hour, and soon, two workers arrived in order to situate the issue. The workers went to the back of the house, turned off the water to the house, and then told us that they had to go to home depot to purchase a part. I got a call from one of the workers saying that he saw a bath-and-shower faucet set for $53.00, asking if I wanted him to purchase it, a question to which I replied in agreement. When they returned, however, one person just started walking around while the other went into the bathroom. He was in there for about 30 minutes before he came out and told me that he needed to go back to Home Depot because the part was defective. He came back about 40 minutes later, went back in the bathroom, and shut the door. About 10 minutes later, I walked into the bathroom and saw that he was doing nothing. Then he told me that it looked like someone had to be messing with the water heater which confused me. I told him that was not possible due to the fact that I have a tankless water heater which I can’t reach unless I stand on the dryer and tip-toe. Then he started saying that it was complicated. I had to wake my boyfriend up at this point and tell him what was going on. He went to the bathroom which was in the same condition as it was when the workers had arrived. As he was standing there, that guy repaired, replaced and cleaned up in less than 20 minutes before going to his truck and issuing us a bill for $560.00, a price which fluctuated heavily, as after speaking to someone at the office, he came down to $340.00. The service provided to me by this company proved to be exceedingly poor and inefficient, thus, prompting the need for me to compose and submit this complaint.
14228 SW 136th St, Miami, FL 33186
I used them for was on a large fire that affected 10 apartment homes. While the fire was still being put out by the fire department, it took one phone call to WMF and within a few hours they had an entire crew out to my site fully stocked and ready to board up the doors and windows.
Miami, FL
I purchased my house back in 1990 and Mokher Plumbing was the company that inspect my house for possible plumbing issues and since then, I use them with no hesitation.
I just had a hot water pipe burst between the two bathrooms and Mokher Plumbing immediately responded to my urgency and for the past 3 days working hard, non stop, they finished the work to my complete satisfaction.
I cannot be more thankful for their professionalism starting from the receptionist, the staff and all the way to the upper management which that alone is priceless.
I would not even think about calling any other company. They understand their business extremely well and they are fair on their price, and do a clean job.
If you are in need for a professional plumbing company, I highly recommend them.
I just had a hot water pipe burst between the two bathrooms and Mokher Plumbing immediately responded to my urgency and for the past 3 days working hard, non stop, they finished the work to my complete satisfaction.
I cannot be more thankful for their professionalism starting from the receptionist, the staff and all the way to the upper management which that alone is priceless.
I would not even think about calling any other company. They understand their business extremely well and they are fair on their price, and do a clean job.
If you are in need for a professional plumbing company, I highly recommend them.
14059 SW 142nd St, Miami, FL 33186
Thank you for your great service! Thanks for coming at 2 am for the main line Stoppage and clearing it out! Highly recommended!
Miami, FL
Very cozy and staff is always very friendly. Oh yeah and the food is good and reasonably priced!
27 NW 10th Ave APT 101, Miami, FL 33128
These guys came in an hour after my call and they fixed my water heater when other companies told me just to buy a new one ( which costs more then $1000) very professional company ! Recommend!!!
Miami, FL
I've used Miami Shores Plumbing for the past 20 years. They have handled everything from a total renovation of 2 of my bathrooms, installing a new water heater, and minor plumbing needs. More recently they handled the replacement of all of my sanitary pipes under my home, with new PVC leading all the way to the City hook-up. It was a complicated job and very time consuming. They had to dig under my home to gain access to each bathroom and kitchen, cut out the old cast iron pipes, and replace with new PVC piping. The price was fair and the crew who handled the job were excellent. I strongly recommend Miami Shores Plumbing for all of your plumbing needs (small & large). Michael Goldberg
900 NW 144th St, Miami, FL 33168
This company was highly responsive, professional and did what they said they would do! Something I value tremendously in companies/people I do business with…Edwin G. is a class act…old school profesional!!! Thank you!
8550 NW 64th St, Miami, FL 33166