Best Broken Water Line in Miami FL

Andy was great and very professional. Great experience with the company.

Ronni #5302. Did a great job, knew exactly what the problems were with my plumbing. Came and fixed. Very professional work

Inspected my slab leak. Great price quality work.

Great service. They were on time, did not take long to install, courteous and my hot water is running well.

Had a nasty plumbing problem that came up and needed someone same-day to come and fix before my rental guests were checking in. He was the dispatcher, he was great. Took care of everything, and did the 'environmental clean-up' afterwards. The place looked brand new by the time he was done. I am eternally grateful!

Super fast response and even faster clearing of plumbing issue

All the above!!! Why does this business not have great reviews? I have been using them for probably 4 or 5 years and they are just incredible...They always return my call....quick service to say the least the next day....friendly technicians....and always nice to talk to. THANK YOU for getting my problem solved.. No water is No fun! The Outboard Shop....Bambi

They were great

Great service. Answered immediately and solved my problem quickly. I highly recommend!

They showed up on time and and fixed our water lines to our water filters.
I highly recommend them

Kris is awesome!!! If you are looking for someone reliable, and trustworthy you need to CALL Kris. I am out of town and I asked yelp to quote a repair on my hose bib and Kris responded in minutes. Yesterday my tenant had a leak on a toilet and Kris was at the property within house and this wasn't an emergency. He is a great communicator and sends me pictures of the job when it's finished as well as a professional invoice. He is sooooo darn good and Professional that I will recommend him to everyone. I will not use anyone else. He is my go-to Plumber for my rental.

I called this company for a very minor repair. They told me they charge $150 per hour.
They did pre-authorize my card which should have been my first clue.
I was initially told that I will be given 30 minute notice before plumber arrives. It was very important to me so I double checked that they would - they said yes of course
They did call me on the day of service and told me that the plumber is on his way and will be there in 30 minutes. I came to the lobby precisely in 30 minutes only to find the plumber already sitting there playing with his phone. He performed the repair and was out in 40 minutes. I asked him for the invoice. He said he doesn't deal with that and the office will send it to me right away.
24 hours later my card was charged for $463.50. No invoice, nothing. I called them. The woman on the phone (Christina) emailed me the invoice within 2 minutes (so they had it ready they just did not want to send it unless I call to complain). I saw that they charged me for 2 hours of plumbing work!!!! Plus parts!!! When I told them that the plumber was there for under 1 hour Christina actually said that they count the time from when the plumber is dispatched not when he arrives (yes these words actually came out of her mouth). I immediately requested to speak with supervisor. Zero response. I emailed the next day. Supervisor (Eddy Villamil) responded the following we are charging you for 2 hours. That's it. I emailed again explaining the situation. Zero response.
I did have text message exchange with the plumber who told me that he already arrived to the building by the time their dispatcher called me. He confirmed that in writing. So I basically paid $150 for their scheduling mistake

Rafael was great! Service was prompt and professional. I would recommend for all your plumbing needs.

Even though I should, I don't write many reviews. That being said, I couldn't go without giving Grade 1 Plumbing a great review. We had a water softener and RO filter to install from our previous house. We also had our sink/faucet to plumb. I could have done that part, but the price was so reasonable, it was better for me to have them to do it. Confident, competent, friendly, and professional. I highly recommend. I found them through Home Advisor but for some reason, it won't let me review them on there.

I never going to use their service again. I’ll not recommend this

Horrible experience and horrible customer service