Best Replacement Parts in Mesa AZ

The company was sent out to us by Fidelity Home Warranty after our water heater blew out early Saturday morning. The maintenance closet in the garage had sustained some water damage and Trevor the technician wasn’t sure he could install a new water heater until it was repaired. My handyman lives 3 blocks away and was willing to come over later in the day to reinforce the platform that the water heater was to placed on. It’s holding a 75 gallon one with no issues now. The company refused to install the new one until we first reinforced the platform. Trevor said he wanted to make sure he was communicating all this to us. I agreed to reinforce the platform but asked could they please remove the water heater so we could do the necessary work. Trevor needed authorization and we called Fidelity to get it. Trevor said he couldn’t talk to Fidelity directly they would have to call his dispatcher. We went inside to arrange for that to occur and Trevor just got in his van and left. No COMMUNICATION - nothing. I have run a multi million dollar retail business for the last 35 years and was appalled by this action. I’m sure because we had a Home Warranty paying for this issue that they must have figured they weren’t making enough to screw with the install. Here we waited all day for someone to get to our house with no water and then they do a disappearing act. PATHETIC CUSTOMER SERVICE!

Brian was very professional, great personality, and thorough. He gave me advice, options, cost, and knowledge on our plumbing system.

Great service with a smile! From first call to completion the staff was courteous, friendly and responsive.
Thank you!

On time and very efficient - would highly recommend this company.

Keith did short work of discovering what the problem was with the commode in the master bath. Then he thought my water pressure coming into the house was too high and checked to make sure it was acceptable which it was.
I was very pleased with the service I received today and would not hesitate to call Isley's again.
Thank you.

This company was called out to fix the heating in my apartment. When I got home from work, I discovered that they had locked my cat in a closet. I have no idea how long she was trapped that dark space without food, water, or litter.

I hope these businessmen spend their last days on this planet in the same way.

Vague and not correct invoice. Technician doesn't bother to call 30min ahead, like they tell you on the phone. They make you wait on hold.