Best Repairs Water Heaters in Mesa AZ

This business was selected by my hot water heater manufacturer for a warranty defect. I was to pay labor, but parts were covered by the warranty.

First, BSJ could not come out for 2 full days. Once the technician arrived, he diagnosed the problem as an electrical failure in the thermostat. Apparently, this required a full swap of the hot water heater. Not a huge deal because it's easy to access and had quick disconnect fittings that were not old.

Next the technician convinced my wife that we needed a whole house pressure reducing valve because our pressure was too high and it was a code issue. Keep in mind that this is city pressure and is the same for the entire neighborhood (and probably most of the city). Also, this was not a cause of the hot water heater failure or any other issue. This valve was $500 to install and my wife felt like she did not have the option to say no. We had been out of hot water for two days already. The new valve has a slight leak and some of the new copper is bent - not sure about the code on that install.

Next, my wife had to accompany the technician to Lowes for the replacement. Lowes was actually great, the big box store did their best and took care of the issue. The technician then spent hours on the swap out. Labor for the install? $850 Yes, that is correct another $850. It cost us $1350 for a hot water heater warranty replacement. The hot water heater was only $460 when brand new.

The best part is that he left a giant sticker on the water heater so I can remember to tell folks who NOT to call.

Edit 8/20/21 BSJ contacted me and came out to repair the leak (which was done quickly and without incident). We also discussed the workmanship and I believe we both agreed that the pipe joint that was dented (looked like a hammer blow, but who knows), was not up to their standards of quality. I appreciate BSJ's prompt response, but I stick by my review.

Gregg and G&G Brothers has been my plumber for over 20 years. I have changed address in that time but not my plumber. His latest job was to replace my broken gas hot water tank with an electric hybrid hot water tank. As always his quote was well priced and accurate, and his work was friendly, timely, clean and excellent.

Set a time and then no showed then I tryed giving a second chance and show up at a total different time tried convincing me that more work needed to be done then what actually needed to be done and also had equipment that did not work was very shady

Mitch and his crew are awesome. Usually dealing with plumbers can be SO intimidating. But they are so incredibly nice, they explain everything in easy to understand terms, and are so reliable! I refer them to everyone because they are truly the best.

Plumbing problems are never fun. This company is so professional from the first phone call through the service. They're great about telling you exactly what to expect and to let you know up front that payment plans can be set up. The service techs are very knowledgeable and efficient. I highly recommend Plumbing Express.

Worked with George on a major demo - including moving HVACs, water heaters, and a whole kitchen. He was there every step of the way to make it work, his team was on time and on schedule and the workmanship was excellent. I should point out I live in a 100 year-old loft apartment - so all the complications of neighbors and elevators and professional grade rule were in play - and they still did amazing work at a great price. Thanks!

We use Ryan for all of our plumbing needs. He has installed a hot water heater, all plumbing for a bathroom remodel, soft water system and a misting system for the yard. He is always professional, prompt and a fair price. I highly recommend Evolution Plumbing and Misters

We had a water leak in a wall late in the evening at a rental house we own. We called them at 7 am and by 8 am they were there to fix it. He found the leak and fixed it at a very good price and had good recommendations on how to proceed with repairs. Highly recommend and will use for sure again!

It went very well. Diggers plumbing came out and did a great job fixing the problem. We were very pleased and would use diggers plumbing again.

Mike
Santan Valley, 85140

Outstanding service! Frank was professional and very knowledgeable. Frank helped me choose the best system for our home. Jeff also was very helpful in the process when we had more questions after The original quote. David and Frank were absolutely meticulous on the install. We are very happy with the Camcor team. Thank you.

What a great team!

Excellent company.

Kris was our tech and he did a fantastic job repairing our water heater lines / maintenance checkup. Really appreciate a great company that hires great people. Fantastic work!

My water heater went out and they were able to install a new one within 24 hours! Quick to respond and great service.

After our sink got clogged and we couldn’t fix it, Victor and his team came out and took care of it right away! I highly recommend Vic Plumbing. Thanks for help!