Best New Heating And Cooling in Memphis TN

AC went out on one of the hottest days of the year and a Sunday. Called Service Experts and Alan Rose came right out and had the unit running in 30 minutes. Thanks Alan for the great customer service!!

First time customer signed up for annual service. Shawn tried his best to find anything that seemed off with heaters recommend a course of action if it got worse. He did not pressure me to make a drastic repair. Due to COVID19 the company asks employees to wear masks or shoe covers if requested, he wore a mask, he didn't complain, he did his job and even showed concern about uneven heating in the home offering suggestions. I'm reserving the fifth star for the end of the annual service. But Shawn was a 5 star employee.

Did a great job and very good customer service ! I'm pleased and will be a return customer.

I've used them exclusively for 23 years, but they recently replaced a water heater for me and the entire experience has been a bad one. They cut a hole in my ceiling and didn't tell me they wouldn't replace it until after the new heater was installed. Then, when the office staff called to schedule the code inspection I was given a date and waited all day with no code inspector arriving. I called the plumber the next day and was told they called me (no call or message recorded on my phone) 2 weeks ago to let me know the code inspectors don't do water heaters on Mondays or Tuesdays (my appt. was on a Monday) and it was really hard to get an appointment made for an inspection. I called the inspector's myself and they laughed when I told them the excuse I was given and said that was absolutely false, they do inspections on water heaters Mon-Fri. So I asked if I could make my own appointment and cut out the plumber. They gave me the permit number and other information to schedule an appointment myself and I did it in under 5 minutes with no problem whatsoever. Needless to say, I will not use Ray Baker again. They lied to me and were inherently inept at the way they handled the situation. It's disappointing, especially after 23 years of good service.

Conway services installed tankless water heater in my house. They were on time and did an excellent job. Very happy. Will definitely be using them again.

Our heat went out, when the temperature dropped. Me and my family panicked because we had small kids. They put our mind at ease immediately. Not only did Best Care fix the problem in less than a day, they did it for a reasonable price compared to other local competitors. The Service Technician, Nathan, was very professional, friendly and honest. I would not recommend anyone else - Thanks Best Care!

Brandon was very knowledgeable, courteous, and very thorough in the work he completed. A pleasure to work with.