Best New Furnace in Memphis TN

Terry Gaines, provided fantastic customer service. Working out of town I was concerned with being able to stay in touch. He however provided awesome availability and kept me up to date on progress and setbacks. I highly recommend.

I have had the Air/furnace/water maintenance contract with Mitch Wright Plumbing Heating and air for several years and the experience is always excellent. The technicians are very professional and always advise me of any potential problems as they make their checks on my equipment. I trust their assessments and always do the things that they suggests.

I honestly appreciate this company. They were friendly. THEY They replaced a faucet for my mom.They came the same day and the price was reasonable. It didn't take very long either. I would definitely call them back .

Installed HVAC 10 years ago, called Aug 19th to renew service/maintenance contract and no response in 3 weeks. Totally unhelpful in selecting a new thermostat, only wanted to bash and say folks have issues. I was trying to get them to recommend a thermostat that I would buy from them. Will never give them another dollar of business.

My A/C went out about a week ago - Conway was able to get a technician out the next day to diagnose, which no other company I called was able to do. The initial diagnosis they determined turned out not to be the issue which unfortunately led to the whole process taking a few more days. Honestly, I would have been insanely frustrated because of this but Conway was willing to work with me because of the error and additionally, the tech who worked on our house the next two times (Adam) was more than professional in terms of keeping us updated and getting the work done quickly and effectively both times he was out. He honestly turned a very frustrating experience into a much more tolerable one. I can't really blame them for the misdiagnosis though, as my understanding of the situation is that both parts were bad to begin with. Would recommend due to the responsiveness and professionalism.EDIT: Three days after they fixed our system, it went out again. After some back-and-forth and countless phone calls, they finally sent out a senior technician to work on the system. He wasn't immediately able to fix the issue but instead wired up our blower motor so that it would constantly run so we would at least have some air circulation throughout the house. However, I later notice that we have a HUGE leak in our kitchen ceiling after he worked in our attic. Despite the fact that our ceiling is now damaged and is ACTIVELY LEAKING WATER, they can't send anyone out to fix it. Honestly, at this point, save your money, time, and energy and just go with someone else. The level of incompetency from this company as a whole has done nothing but infuriate me.

Ask for a part & they said they wouldn’t sell me a part so how do they match them up very quickly,,, I’m a father with kids & see said this is not a parts warehouse

Bobby is great, would recommended him to everyone!