Best Bathtub Installation in Memphis TN

Jeremy from Smith’s Plumbing was at my home today to make some repairs in my kitchens. Communication on his arrival was prompt and accurate and he did an excellent job. Informed me of his assessment of my issues and his recommendations for remedy. He was very thorough and quick and kept me informed of the progress as he worked. As a person with 30 + years as a service professional, he did everything right. I would not hesitate to call him out to my hoke available.

Unquestionably endorse! There was a serious problem with the plumbing that needed fixing. Not only did they have reasonable rates, but they were also quick to respond and really helpful. While other businesses I contacted estimated a week or more before they could get to me, Louis's crew recognized the urgency of the situation and arrived within a few hours to give me a quote. Fixing and rerouting our home's interior and exterior plumbing lines was a massive undertaking. Louis, Diego, and the rest of the crew knocked it out in a single day. They performed admirably! I would strongly suggest using their services. They came out for a modest service involving our radiator and thermostat, and they were prompt, professional, and helpful. Please accept my sincere gratitude.

Trey and his partner were great. They stayed until they knew we were safe as repairs were made to the gas line. They were professional and respectful. I highly reccomend this company.

Very professional! Knew exactly what to do. Affordable price

My husband and I have been waiting on them for the last 4 days to show up and no one show up. We called and Called and every time they said they will be at your house in an hour. Very unprofessional. My husband took off from work the last 4 days waiting on them. This upsets me to see very poor service from people that are 10 minutes away from where we live. Like no excuse for their delay. I am very upset and I won't recommend this place to any one.

Repair man was prompt and courteous. He could not find my clean-out, so he had to call another man and they went down through my roof vent. Shortly after they left, I flushed a toilet and it ran over. I called and they were back here quickly. This time they ran the cleaner line further and pulled out roots. Everything works fine now.

Both men were very polite and courteous, and did not waste any time.

I will definitely call Roto-Rooter next time I have a problem.

Please let both men know how much I appreciate their promptness and hard work.

Rich Martin

My experience has been very frustrating..First, I asked the rep to notify me when they were on the way, because I was at work and needed time to meet them at my residence. I get a text telling me that the technician was on the way, literally 7 minutes later before I could get out of the parking lot of my job, the tech was calling me to say that they were at my home and had knocked 3 times with no answer, thankfully my son was there to let them in while I was in transit. When I got there they were still in the truck, I spoke and they proceeded to get out and started taking the equipment out and then the tech said to me that he needed the money that Best Care was charging me for the modifications that had to be done that was not covered by my insurance before they would start the work of replacing my evaporator coil. I told the tech that I had never heard of paying before your services was rendered and told him I was going to call the office. I called the office and spoke with one of the office staff, I told her the same thing that I told the tech that I had never heard of paying in full before work was done, may a percentage but never full price; I went on to tell her you want me to trust you to do my repairs but you dont trust me to pay, she said I'm sorry...but we will need the money up front..and let me add I also asked her why she didnt tell me their policy up front..ooh, and by the way the tech told me he was just the messenger and the office staff said they asked for the money $600.00 upfront because the tech requested his pay. After speaking to the office I went to the credit union, and while on my way to my bank to get a cashier's check I got a call from Best Care, Shandra saiding they couldnt wait on me any longer, they needed to get their next call, that I had taken to long..I felt that they should have been more compromising and I also felt that I was being treated unfairly. The techs came back severals hours later. I gave them the check, they put in the evaporator coil, but I didnt see the sheet metal that I had to pay $325 for...This all took place on July 2, 2018...on July 4. 2018....my unit again stopped getting cool around 11:00 am...I set my thermostat on 75...the temp in my house went up to 88 never cooling.very very hot...I placed a call for them to come back out. I am waiting to hear from them. I know that yesterday was a holiday...I have a special needs daughter, its been difficult trying to keep her cool and comfortable along with my son and myself. I just want to be treated fairly, get my unit working properly by a honest trustworthy company..