Best Backflow Testing in Memphis TN

This is my second time using Smith’s Plumbing. Today Jeremy came out to see what was going on with my water heater. Jeremy was very courteous, knowledgeable and professional in explaining what needed to be done. I highly recommend using Smith’s Plumbing! Great group of experienced people driving this company from dispatch to technicians ( I hope that’s the correct word) :)

I have used Culpepper for all of our family homes and suggested them to many other friends,however after my last two experiences with this company I would not recommend them to my worst enemy. Our last experience with this company was a TOTAL DISASTER after 3 hours and not fixing a toilet and making black hand prints and black shoe marks on white wool carpet the 2 people decided to leave the job. I think it was a good time for them to do so. In ending I would give this company a negative 5 star rating. Maybe it is time for this family business to CLOSE.

Amazing plumber. I’ve used Tacker plumbing for my bathroom remodel and to replace my mother-in-law’s water heater. Fast, dependable, honest, reliable, very reasonable prices, and trustworthy!

Deceptive business practices. Asked for kitchen faucet installation and estimate on leaking basement drain. Was told that two plumbers would come if required to do the job. Since job was a simple kitchen faucet installation, only one plumber was needed. But one plumber came and along with his very inexperienced apprentice. They charged $80 per hour for each for over five hours. Plumber was competent and polite, but left house with faucet failing to shut off properly and without giving estimate. I called the office about 10 times asking for assistance with persistent leaking faucet and for the promised estimate on basement drain. Receptionist was invariably polite, but the return call she promised multiple times from the manager never came. We finally had to call another plumber to fix the faucet and the basement drain. Exorbitant prices. Terrible value. Horrible customer service. Very disappointing.

All Clear Techs came out to our home twice and failed to properly diagnose the plumbing issue but charged us $440. They came out a third time as a “courtesy” to unstop the sewer drain less than a week after they cleared it. During the courtesy call, we were told we needed a $2,500 repair job and they wanted to come out the same day. We called another company for a second opinion that cost another $375. We are out close to $1,000 because of the All - Clear mis - diagnosis. Finally, on the second call to our home, the Tech showed me a photo of roots that came from our drain. Well, unbeknownst to the Tech, we have cameras all over our property and DID NOT see him pull anything from the drain ON CAMERA. That could be criminal sir! We used your service in good faith and got scammed. So don’t complain when we DON’T use your small minority business! All Clear, you have to do better by your clients.

Tim Ferguson is the best HVAC, Plumbing and Electrical Company here in the Memphis area. They have always been responsive and inform us of everything that needs to be done when they do work. We have used them for many services. 5 stars and more!!!

Wonderful people.

Excellent company!!!!

This company installed the plumbing to my brand new home on last year. A year later, the water meter pipe has cracked. I chose to call another plumbing company to repair the pipe. The plumber informed me that the company who installed my plumbing did not properly mend the pipes which resulted in the cracking. He even showed the pipe that was not mended well at all. I called Albert Cook Plumbing to discuss that their faulty work cost me. The person who I discussed this had a nasty, overly sarcastic attitude and blamed time. No one else in that subdivision who had a brand new home has had their water meter pipes crack in a year's time.

Great communication and quality work.