Best New Pipes in Lubbock TX

The technicians were great! Very knowledgeable and fixed our problem quickly. I appreciated their time, and they were very receptive to any questions I had.

I have been a week without hot water. They work a little bit more and then leave. I still have a water leak. My water and electric bill will be as much as he's charging. I would not recommend them for anything. I refuse to pay what he's charging.

Very helpful, came out did the job and gave many suggestions for preventive maintenance. No extra fees or sale pitch to add on for a higher bill. Will definitely add them as the go to guys for our Hvac needs.

Needed to get our houses HVAC serviced. We moved out of state. The plumber called on the way to pick up the key from the realtor. He did not say anything about an extra charge. I spoke to the plumber multiple times on the phone before he was done with the job. Not once did he mention additional fees. When he called to say it was done all of a sudden there was an extra fee for going to get the key from the realtor. He said I have to pay and if I don't like it I can take it up with the realtor. He also said he would email a receipt but never did. Great company if you'd like to pay way over on your estimate for hidden fees. Stay far away from them.

Can't say enough good things about this great company. My husband and I were so weighed down by the stress of our sewer line. Our insurance had initially denied paying any cost of repairs. Thanks to Ashley, office manager, they were able connect with the insurance company and got them to pay half of the cost. It helped us tremendously. Ashley was also able to get us financing and it was off the charts!! WesTex Plumbing was extremely professional, courteous and a great team overall. They were able to get us going in about 2 days. The owner of the company even called us to make sure we were happy with their service. We are extremely grateful for good people like WesTex Plumbing. Use them for all of your plumbing needs!! You can not go wrong!

By far the BEST in town! Super fast on getting to the office and doing the repair! Professionalism is a 10 out of 10! Will defiantly use them for all our plumbing needs! Our technician Lee knew his stuff and could spot the problem before I could explain to him what was going on!

Jesse and his apprentice were very professional and quick. They were able to help us the same day as our water heater emergency. They rerouted some shody workman ship of the previous tenant, and we had hot water in no time.

They were awesome! Explained everything to me very professional!.

Spent almost $700 and the tub faucet still leaks. The man who came today was belittling ....do you have a plumbing license? Will never use this company again.

Now, the bathroom faucet handle came off. They did not even put the faucet handle on correctly. The drain stopper assembly was also not installed properly - It appears to be forced in and I can not take it out for cleaning (Yes, I took off the retaining nut). I would give a negative if I could. Still, very angry about the poor quality of workmanship and how rude the men were.

On 6-13-14 I paid $4225 for a new sewer line. They used the trenchless method. The company left my old sewer connection to the house exposed and two low spots where the dirt was removed. I called for the holes to be filled in and the old exposed pipe to be covered up. They never showed up to finish the work.

On 5-23-15 my sewer backs up. I call for service to only be told that because of the Memorial Day holiday no one will be able to unstop my sewer. I cannot help it that the sewer is clogged up on a holiday weekend. I guess a warranty only is in effect Monday-Friday from 8:00-5:00 pm. I was willing to wait all day for help. I did not demand that they honor the warranty. I will choose to take my business somewhere else for my plumbing needs and not recommend them to anyone else. On the phone they have always been kind, but they have lost my business.

I'm in process of selling my home and the buyer's inspector reported my A/C blower motor was unbalanced. I called Comfort Masters and Sammie called the next morning. When he arrived I asked if he could inspect my A/C verify and state that it is in good operating condition. He had some concern about vibration. Because, the motor is new he believed it was a problem with wheel. He was more than efficient in finding a new one. Sammie replaced it the next day and signed the inspection report as repaired and completed. If I could ad a ⭐️, I would because Sammie's professionalism was above excellent. Comfort Masters was represented well. I highly recommend them for HVAC service.

Rudy B is honest and fast. Very good to work with. 5.0

Always do a great job no matter the task.

Service was great, highly recommend them!!