Black Plumbing

Set up appointment quickly to check on blocked sewer. We’re thorough and very professional and it ended up actually being led costly than anticipated. Would gladly call again.

very friendly, knowledgeable, courteous, professional, prompt.

The service technician where great. We had a gas line problem.

Had the best experience from this company and their crew! Everyone I encountered from the first phone call to the service crew were really professional, quality, and easy to trust! I will recommend them to everyone I know and will use them forever on! Thank you for saving the day!

Responded fast to my call on a Sunday. Was able to complete work under a hour.

Lane arrived on time. Very peronable and professional. I showed him my symptoms of toilets and rubs not draining. He immediately knew what to do. He dislodged an obstruction in the drain line going to septic tank.
I was very pleasded with his prompt problem solving. He provided a friendly and professional service. I would recommend Black Plummings service and I would call them for future service if needed to.
Thanks to Lane, of Black Plumming of Lubbock.

Fast friendly service.

We had a terrible leak in our front yard, it was already 9:30 pm on a Sunday night. The gentleman that came and did the work for us was very patient, friendly, and absolutely went above our expectations. I would recommend this business over and over. Was not disappointed!

I'd give this zero stars if I could! Not professional at all and way overpriced for lack of performance.

Very prompt in responding to the call. Did a good job at a reasonable price. I will be calling Black Plumbing again knowing Help is on the way like they advertise

Very timely and professional!! Will definitely use again!

Great company and professional individuals. Will use them again and I will recommend them to others.

The guys were right on time, very friendly, asked all the right questions, and fixed my problem in under an hour!!

Courteous, professional, fast response, good price.
Nice people both office staff and the plumbers.
I am glad that I picked them.

They promptly responded to my email and came out that morning. The techs were knowledgeable and polite. My reason for the average rating is based on my opinion that they should have anticipated the parts needed and brought those with them as I am a rural customer. I told them it is a mobile home. Had they asked or if the email had allowed, I could have provided a picture of the connection that was leaking. I had to pay time and mileage for the trip to Lubbock and back to get the part.

Guys were honest in their assessment and were willing to come back after I have some cosmetic work done so the can adequately do their jobs. Good people…

These guys are great! Came out when a pipe burst in the wall... were there within an hour and got it fixed!
2 days later, we had a stopped up drain.... the technician came out and cut that unplugged within an hour as well. Thank you Black Plumbing!

Amazing

Kept me well advised of what the repairs would be and the cost

Great experience. On time! Friendly and efficient. We'll use them again!

Excellent and professional work.

Faucet repair. Technician was prompt, professional and a straight shooter. Problem was diagnosed and fixed very efficiently. Wil definitely use their services in the future when needed.

Tech was very quick & knowledgeable, I will use & recommend them anytime! A+++++++

They were here as promised and took care of the problem promptly.

They arrived the same day as the water tank of the toilet was running constantly. They fixed it in no time. They were professional, responsive and respectful. We will call them again and again - nobody else is as good as they are! God bless!!

First time to use them and will use them again. I ran over our neighbors gas meter and they were kind enough to get here and see if there was a leak that was caused by my carelessness. There was not a leak caused by me, but they did find one at their house. There is a reason for everything that happens and, although this was my mistake, I feel that my running over the meter happened for a reason! Thank you.

On a Saturday evening no less, Zach called me back within minutes of placing my panicked call to the company. He showed up when he said he would, was incredibly professional and accommodating to my endless questions. He took his time, never seemed rushed or in a hurry to get out of there. Super appreciative of his time and efforts.

I called Black plumbing for the first time to get bath tubs unstopped. I own a duplex and the tubs are back to back. They did explain that it was $120.00 per hour and if it went over one hour it would be more. They did tell me that it was $120.00 per hour plus permits and equipment. I was not told that it was an extra $30.00 per hour for a helper. I did not ask for a helper and feel like I was taken advantage of with the extra charge. It was not explained to me that a charge would be added on for a snake. Not sure how you would clean a drain out without using a snake. That charge was an extra 25.00. Please be ware of all the extra charges they can tack on. They offer no warranty on plumbing stoppages so if they move the stoppage down the line and it stops up again it will be a brand new call. If they could have been honest with me from the start I probably would use them again but now with the dishonesty I will not call Black Plumbing again. Ann Haller

Hard working busy place. These guys can get the job done.

Black plumbing did a superb job. They were ahead of schedule, professional and clean.

Water softener. Great Guys

Best in town. They are the team to correct others mistakes. Professional. Quality work.

Service was great, highly recommend them!!

Zach was very prompt, professional and courteous. Thank you!

Only plumbing co I'll use. I had them install a new toilet flange a while back. Well the bolts came un bolted ..hey stuff happens sometimes. Anyway I called them and they were at my house within 30 min to fix it. No joke

Service rep showed up within 30 minutes of my phone call. Very professional, and had the drain unclogged quickly.

I've used Black Plumbering for years for our rental property. We are a military family and not in town to take care of our tenants directly, but I always know they'll be well taken care of when I call. Todays visit was no exception. Conner was very thorough in his description of our problem and walked me through the issues we were having to include the description of how he would be able to fix it and what the cost would be. I truly am grateful to have such a wonderful company to rely on!

Always nice on time very happy with them have used several times I would highly recommend them

It was all good. Thank you 🙏

The sewer started backing up in our showers on a Sunday evening. We called 4 different plumbers but Jason from Black Plumbing is the only one that responded to us. He immediately called me back and showed up when he said he would. He explained what he found and was very kind and professional. I know who to call first next time.

I got really GREAT and FAST repair service, and I couldn’t be happier about it!