Best Faucet Installation in Lubbock TX

Very prompt and explained the service well!

Mr Crockett and his two man crew showed up early Friday morning 9/25/20 to locate and repair backyard gas leak.They started 9:00am dug up the ground and cutting both end of metal gas line from the alley meter to the outside wall gas line and inserted and ran underground yellow polyethylene gas liner. Later they took the time to enter my home and removed the old gas shut off valves on gas stove, water heater and heating @ a/c and installed new valves and inspected the attic gas line connectors and exhaust vents. After the repairs was done and gas turn on and hot water heater turn back on I notice my A/C wasn’t blowing cold air (Had nothing to do with gas leak repair) compressor wasn’t kicking on Mr Crocket took the time to trouble shoot the problem and finally had the A/C running again. The repair price I was quoted was reasonable and well worth for the repair they provided.
I highly recommend Crocket Drum Plumbing Heating A/C to anyone out there in Lubbock and surrounding areas. Their professional mannerisms, honesty, professional and knowledgeable work ethic they have provided me that day is above and beyond...Crocket Drum Plumbing Heating A/C was recommened to me by Atmos Energy Technician. So as a U.S Army Veteran I Thank You Mr Crocket and your crew••••!!!

Jerry Reyes

I have been a week without hot water. They work a little bit more and then leave. I still have a water leak. My water and electric bill will be as much as he's charging. I would not recommend them for anything. I refuse to pay what he's charging.

Had a busted water line 3 months ago. Called and spoke with a guy named John. He was extremely disrespectful and arrogant, like he was better than me. The men who showed up were nice so I didnt question their intelligence. The bill was disgustingly expensive, but at least I could end business with this company... or so I thought...

Now I have a foundation issue and the same water leak but worse. Called another plumbing company and got it fixed right. Except now we have to hire framers, carpenters and a hand full of other contractors. With all this money were haven't to spend because of DR Plumber.. I think will be pursing for legal action.

Do yourself a favor and stay far away from this fly by night circus.

Honey Do’s responded to my request for assistance and showed up as scheduled. The work was of a professional manner and he even cleaned up! I will use him again and would highly recommend his services!

Called Proflow and was answered promptly. Showed up when they said they would and Andrew was very professional. He was able to clear my drain lines within a timely manner. It was a challenging situation but Andrew worked hard to clear all of our sewer lines. I highly recommend giving them a chance.

2 hours late. No call . Will never call again Poor service.

Great company. Solid and honest work. The service techs are always honest and on it.

I have used WesTech Plumbing since it was recommended by a local realtor. I trust them completely.
My last was a clogged drain. After the repair it flowed cleanly for a day and then clogged again. They came out and did a very thorough cleansing of the line at no charge.
Honest people. Well worthy of your trust.

Ok, I'm going to save you time! I read hundreds of reviews to get a gist on if I can trust the service I'm going to hire for whatever issue that is making life more stressful, and as such, I don't want to deal with bad service and hire a company that is dishonest. so, I read twenty reviews on each company. Having said all of this, stop, and make this the last review and save your time and hire Bob (Raider Plumbing) for anything related to plumbing including natural gas. He is the most honest guy who is going to give you a more than good price on anything he has to repair! I'm not being hyperbolic with this review just trying to help you make the best decision and Raider Plumbing is just that!

M.R.Plumber was amazing. Professional. Kind, knowledgeable and they were very reasonable. Will use again!

Earl's was very easy to deal with. Had work done under the sink. James was fast and friendly.

Terrible communication and do NOT recommend

On April 28th we had them at a rental property to check drains, HVAC unit, and water heater before new tenants moved in. They missed a drain so had to come back which resulted in us being charged a second time for a technician to go out to the house. Then there is the HVAC system....on April 28th we were told that the unit was good to go and the pressure test was good. On May 10th we had the line from the exterior unit to the interior unit completely frozen and melting into our attic. When the owner came to look at the unit the following day they asked my husband to come to the house to discuss the multiple problems with the unit. We went from “good to go” to multiple problems with the unit in a matter of less than 2 weeks. The owner of the company admitted that the technician that serviced our HCVAC system LACKED the knowledge to notice the multiple problems with the unit yet we were charged for this service. Again, we went from being told on the 28th that our unit was “good to go” to the entire unit being completely replaced on May 12th with new tenants moving in on May 15th. Instead of having 2 weeks to fix the problem we now have 2 days. When we are told that Jay Young himself would call by 10 am with a quote this did not happen instead the front desk called at 10:40 am and we never heard back from Jay Young. Once we had the quote sent to us we had questions and never received a return phone call from Jay Young to answer these questions. Since we still have NOT heard back from Jay Young we went with another company to replace our unit. This has put us in a terrible spot with new renters which has not made a good first impression on us.

Needless to say the technicians do not call you directly, the tech calls the front desk who then calls you which inevitably results in poor communication by the time the information gets around to the customer. Then if you have problems or questions you call the front desk who then has to call and explain things to the technician which again leads to something not being fully communicated correctly. Basically a bad case of the game Telephone from childhood except this is real life when it matters.

Do not hesitate to call Bonner Plumbing! I have used them for years and wouldn't think to call anyone else. They have helped me out with every issue that I have thrown at them. They are very knowledgeable, friendly and honest.

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