Best Hydro Jetting in Baltimore MD

Technician Sterling came to drain and clean the pipe underneath the toilet. He explained first how he was going to perform the test to find where the clog was. Then he ran the camera and snake down the pipe. He did it thoroughly and cleaned afterwards. He went an extra mile to examine another toilet to stabilize it with shims. Not only did he professionally get the job done, he also made an extra effort to help me out with other toilet issues. He is just awesome. Highly recommend.

I initially called Michael and Sons out for an emergency sewage backup. The technician came promptly and said he cleared the clog. 4 weeks later while using the shower our toilet overflowed and I called them again. The technician came out and claimed to have cleared the clog again. It was confusing how the clog had reformed so quickly, but we again paid for the work. I called and scheduled a diagnostic to determine what was going on and waited for the technician. I got an call shortly before the end of the arrival window from a manager stating that they don't do camera work in pipes above ground level. He said he would call back with other options but never did. I called a few days after and left a message for him but my call was not returned. This evening while showering my husband notices that the same toilet was beginning to overflow again. I called Michael and Sons and stated that the same issue was happening again. The person who answered basically told me that we'd have to pay for the work to be done a 3rd time even though they are clearly not actually fixing the issue despite taking money each time. Unfortunately, I can't recommend a company whose technicians clearly can't fix the issue and whose managers won't return calls but will continue taking money. I'm hopeful that the next company I hire will be competent.

It was raining in my kitchen and Horizon Services saved the day!!! The technician that came out was very professional and he explained everything in detail. The work was of the highest quality. I would highly recommend Horizon services to everyone.

Spiro was very responsive and great to work with. I submitted a request online, scheduled an appointment the same night and he was able to come out the next day. I will use his services in the future when I have plumbing needs.

The gentleman that showed up was nice enough but the quote was outrageous and the supervisor was horrible. He couldn't even tell me what their labor rate was. Will not ever use.

Ed and Nick came out and serviced my hot water heater today. They were very professional and I would strongly recommend this company to my family and friends.

Great company, affordable pricing

Recently used Empire Plumbing and Heating LLC to replace two aging shower diverters in one of my rental properties, and was extremely happy with the quality of the installation.
Spiro was very professional and careful to replace the diverters in a very tight space without causing any damages to the surrounding areas.
The work was completed as promised without any issues.
If you want quality work at a reasonable price I definitely recommend Empire Plumbing and Heating LLC.