Best Plumbing New Construction in Lexington KY

Efficient and professional.

Kyle was prompt, courteous and quickly effected the water heater replacement. He also gladly agreed to unclog the drain in our bathroom. He also thoroughly cleaned up any mess the replacement or repairs made.

Plumbing Systems got sent to us through our home warranty company for a claim. I have dealt with SO MANY BAD companies that my home warranty company referred to us. Plumbing Systems was AWESOME....they contacted me within two hours of placing the claim, were out the same day, worked with the insurance company, came back the next day to fix the problem, and then came back first thing the next day to correct a small issue that remained. By far the best experience from a contractor at all, not even just in plumbing. My wife immediately said we have to use these guys for all of our plumbing going forward - I could not agree more. I wish all service providers were like them - my life would be a whole lot easier.

I've had two experiences with Lovell. Both have been very satisfactory and showed attentiveness, fairness and above and beyond efforts to get the job done right. First was a service call to my house when my outside unit stopped blowing cold air (summer). They came in, were very courteous and polite. After investigating the indoor and outdoor unit they quickly diagnosed the issue. They pulled the correct part off the truck and I was back up and running. I was also pleasantly surprised with the total cost.

Second experience I had installed a programmable thermostat and found that I did something incorrect and my unit outside was not running. Thinking I fried my unit I called Lovell on a Sunday and spoke to someone right away. I spoke with the same tech as last time and he walked me through the thermostat set-up over the phone and we corrected what I had wrong. He knew exactly what kind of system I had and helped me solve my problem at no cost!

Thanks Lovell!

David was very knowledgeable about the Heating and Air Conditioning business. He discussed all scenarios involved in getting our systems replaced.

Very friendly, professional staff!

I was at work one day when my wife called and said the hot water heater was leaking. Tim was there the very next day. Installed our new hot water heater in about an hour. He was the cheapest I found in the area. Will definitely use Tim again!

Communication between Kyle and his crew was outstanding. The workmanship came out beautiful and everyone loves the new addition and deck. It was completed within the timeline told and any minor issues along the way were taken care of ASAP. I would definitely recommend DDR!

Donise was super helpful and resolved an issue for me over the phone. Customer service like that will have me coming back for sure.