Best Heating And Cooling Needs in Las Vegas NV

Had a problem and they came over right away. 10/10

Haik was very flexible during my appointment scheduling and was accommodating. He repaired my dryer and completed the task with no major issues. Definitely will work with him/Mastermind Mechanical down the road...but hopefully not too soon otherwise that means my appliances and/or HVAC is going bad. Thanks for the great service and price.

We had a major main water leak that resulted in a complete water line replacement & repair. Taylor, Lead Plumber, Nate, Apprentice, & their Supervisor, Jordan, all did an exceptional job. We thank them from the bottom of our hearts! Tricia Myers & Vickie Cole

Garbage Disposal (broken) & needed replaced.

Use Focus every year for proactive maintenance and occasional problems... Great work and always on time.

Daron was on time, very polite and a great communicator. He was very professional and respectful of my time and property. I would recommend him very highly.

New first-time homeowners here. Just moved into our new house a week ago and couldn’t figure out why we didn’t have hot water. Watched YouTube videos and read online tutorials, all assuring us it was easy and we could do it ourselves. Alas, we were too nervous to mess around with it, so I googled services to fix water heaters. However, we didn’t even know if our water heater was gas or electric. So I called SW Gas to ask and after they confirmed we have a gas water heater, they referred me to three different plumbing companies near my house. I randomly called the first number and it was for Pure Plumbing. The person who answered the phone was SO sweet and welcoming (I believe their name is Adriana?). They told me right upfront that there would be a $19.99 fee just to schedule the service appointment, and then the rest I’d find out after they diagnose the issue. They assured me they would tell me the cost before doing any repairs. Adriana was so nice and gave me a positive vibe (which says a lot considering it was over the phone), so I went for it. I paid the $19.99 fee over the phone and they scheduled the service for the next day. They said they would come to my house between 10am-5pm and that I would get a call 30-45 min in advance letting me know when they were on their way. Sure enough I got a call in advance, and then about 30 minutes later Juan showed up. To my pleasant surprise, he had shoe coverings on!! We don’t wear shoes inside our house so that meant a lot to us. It set the tone that he respected us and our home. He then asked questions to get more information before jumping into it. Although my answers were not very coherent (I just had oral surgery earlier), Juan was polite, professional, and I felt like he truly cared and was not just rushing to get the job done. He even took the time to learn more about the overall water situation in our house. The issue with our water heater ended up being something extremely simple: it wasn’t turned on lol. We’re not stupid, but there was certainly a big opportunity for them to make us feel stupid for not knowing that our water heater was off. But they didn’t. They were beyond kind and empathetic. Excellent customer service and impressive phone responsiveness. I’m sure we’ll need to go through this all over again with other services, but not for plumbing! We’re ecstatic that we found Pure Plumbing and will definitely continue going to them. Everybody has to start somewhere, right? Well, you should definitely start with Pure Plumbing :)

Replacing a drop-in sink in the bathroom is normally a quick job, but it was NOT so at our house this morning. Dave from Max Plumbing had to face a deeply glued 27-year old sink that just did not move. Without his patience and skill in removing the old sink, whole bathroom counter would have been destroyed. Dave is a real pro and we are so grateful for his work!