Best Tub/Shower in Kansas City MO

Very professional. Said everything they were going to do and did it in a timely manner.

Excellent work - finished early - felt like it was a good value for the amount of work.

It’s hard to find quality contractors, but The Plumbing Pro is one. They got me a quote tight away, showed up on time for the job and were very reasonable. They will be my go-to plumber from now on.

I have used Poor Johns for a number of years. They are responsive, their pricing is good, and the work done has always been quality. They are the first ppl I call if I have any plumbing problems. Thank You P.J. for being a reputable plumbing company.

Homeowners beware; do your research before contacting Mr. Rooter or “hiring” them to do work on your home. First and foremost, this is not about price, but about quality of work and ownership. The technician that came out to our home was very friendly; however, the owner was not. I had a hot water heater and approximately 6 feet of copper lines to the hot water heater that needed to be replaced. The old lines had a couple of saddle valves in them; I needed one of those for a connection to an ice maker in a fridge. Prior to any work being started, I clearly expressed I did not want another saddle valve installed due to their poor quality. With that having been said, I was under the assumption they would be replacing it with a ball valve connection. Once the work was completed, I noticed they used one of my old saddle valves in the new line for the ice maker. After having discussed this with the owner, he came off defensive and abruptly stated they did not have a new valve because they do not carry them due to their poor quality. The owner stated we would have to pay an additional cost for a different valve, however, given the price and work we agreed on, $1400, this should never have been a topic up for discussion AFTER the work was completed. The price of the hot water heater we received from Mr. Rooter is approximately $479 at Lowe’s, the ball valve is about $25. On a side note, according to HomeAdvisor, the average cost of a hot water heater installation in KC is $880. We were told by the owner that yes, we could have purchased from Lowe’s if we knew how to install or flat out said, we could have researched better and found a different plumber. I have to question the integrity of an owner who thinks it’s ok to run his business and allow his employees to re-install a used product against the wishes of their customers knowing this will affect the quality and efficiency of their customer’s homes in the future.

As every google user knows, each review is a he said she said situation so to quote Mr. Rooter you better do your research before doing business with them and I would suggest getting every detail in writing so there is no misunderstanding.

UPDATE:
Mr. Rooter came back out and replaced the saddle valve with a ball valve at no additional cost.

Steve and his sons are incredibly professional and absolutely honest/trustworthy. WHAT A FIND! Their service is excellent, incredibly responsive and I fully trust what they tell me. I would recommend them to anyone.

EXCELLENT!

Removal of old water heater. Exceptional work and professionally done.