Best Annual Maintenance in Kansas City MO

The guys were great! They were polite and professional and did a good job. The only reason I didn’t 5 stars was it cost more than they told me it would.

Had me waiting two hrs
Did not show
Did not call back
Didn’t even answer when I tried to contact
Dont waist your money

I contacted Connelly to do some work for my parents as they tend to get theirselves into “situations” with contractors. I left a message after hours to have them come out and quote a job and explained the situation. They contacted me the next morning. They agreed to contact me after they diagnosed the issue. Unfortunately but not unexpectedly the job became a bit bigger than we had thought but the plumber was very informative, knowledgeable and respectful. My mom said “make sure you leave an amazing review”. So here I am. Not only was their communication great but they were well priced for the work that they did. We will be calling again to finish some more less urgent work in the future. It’s always nice to find a company with good, down to earth people. Thank you for all of your honest, hard work.

Mission has been around a while and done good work from what I can see on a local basis. They have been bought out by a parent company in Florida who has had lots of problems in Florida - so BBB reflects that. They were last company to come out - and it was last minute dealing - not completely their fault - and they tried to be competitive. I found out too late they had serviced two nearby neighbors for hvac and furnace repair which might have tipped the balance in their favor. Their service guy, Craig, seemed nice and honest. But I dealt with him and boss which made communication between two slow down a little when time was of essence - and I had been out of air for over a week. From testimony of neighbors this is a good company and reliable - one neighbor has used them for over 30 years at two houses. They were a very close second - they have lennox which is good - but I went with a company who used Amana. Their financing - which may only have been a special for this month - was amazing. This made me call them. I would recommend them for trustworthiness and overalll comparative good value. They have been spoken of highly now on our neighborhood webstie by 3 of us.

Jeff stanwix was extremely professional, responsive, and punctual. Would definitely recommend

The kind of company that you can refer to your mama

Nicholas did a great work. He went out of his way to make sure I was satisfied with the work performed.

DON’T HIRE THIS COMPANY. This company installed the WRONG system in my house. They installed an inferior system, but charged me for the larger tankless system. I’ve had SEVERAL problems since the installation, which was less than a year ago. I found out today that I have a gas leak due to improper installation. I’ve called and emailed the company and the owner, Josh Morstatter, several times over the last 10+ days and I’ve been ghosted. This company put my family in danger and now they can't even own up to their mistakes.

Jason did a wonderful job installing our new Koehler faucet and sprayer. We are very pleased with the company and highly recommend them.