Best Septic System Replacement in Austin TX

Roto-RooterAWESOME!This is my first review for Roto-Rooter, but second experience with the Root-Rooter team.Both circumstances were emergencies.#1 -Thanksgiving Holiday (2018) : Sewage back up in downstairs shower. Main sewage line snapped at city junction. Roto-Rooter team diagnosed the problem, showed me the picture with the scope, and had a crew out here with excavating equipment asap. Had an interim solution immediately to safely restore service, back in regular service after 2 days, and Roto-Rooter performed a follow-up diagnostic to ensure that everything was working properly.#2 - 10/22/19: Had an upstairs toilet leak with water running through my downstairs utility room. Called Roto-Rooter emergency line in the evening. Damage Assessor arrived that night, walked me through the process, and then called the remediation team. Muhammad (Remediation team) came in at 11pm, cut out the sheet rock, removed the wet insulation, and placed plastic over the impacted area with a plastic zipper doorway for in/out convenience. Dryers were placed to dry out the subfloor. Everything was extremely neat, safe, and sanitary.10/25/19: Chris (Plumber) arrived with his team and this is were the experience went from professional to exceptional. Chris was able to quickly determine the cause of the leak which was due to poor original craftsmanship by the builder. Chris (#667) and his team were able to create a safe and up to code solution to prevent future issues since the original placement of the toilet by the builder was sub par. Chris also educated me on the issues that caused the leak so I could articulately communicate them to the builder warranty department. The work Chris did was professional, neat, and I am extremely satisfied with the result. Chris rebuilt my plumbing set up within the toilet, sealed the toilet base, and even went to Home Depot to secure a special flange that I needed due to the offset position of the drain pipe. Chris also returned the next day to complete the work (on a Saturday I might add) and gave me his personal cell phone in case there were any issues before my drywall contractor arrived. I really appreciated his work, candor, knowledge, and skill.Root-Rooter - if you want it done fast and right, no-hassle pricing (standard, transparent, up-front), individuals who take pride in their work, a team that goes above the call of duty; you need not look any further.I am a customer for Life!!!Thanks Roto-Rooter

Brian and Joe did a great job. Honest and good workmanship. They left everything just as they found it. Didn't try to upsale me on anything. We would definitely call them again and recommend them.

After having a new washer installed on Saturday, the water valves for the supply lines were leaking. I called Republic Pipeworks and spoke to Jim and explained my problem. He said don't worry we will get you taken care of today. He came out and fixed my problem by replacing the 20 year old valves. I was very impressed! Jim is honest and professional. I plan on using Republic Pipeworks for all my plumbing needs.

Replaced an old water heater last month for a reasonable price. Allen from neighborhood plumbing did a great job and was very pleasant to work with.

My go to for future drain issues. Thank you Daniel and Jacob!!!!!

Utilized their services at the Bastrop location, and now on one of my properties in Austin. I was extremely pleased with the customer service, and knowledge. Transparent pricing, and ability to show up as promised is nearly impossible to find these days. Keep up the good work guys!

This company was recommended by PreFix and is the most professional plumbing company I’ve used since moving to Texas. They are professional since answering my first call, helped figure out what was going on over the phone, and got someone out quickly to fix a leak.This company is expensive, but if you have an urgent issue they’re worth it.

This place is a scam. There is a Start 2 Finish plumbing listed in many metro areas around the country and you are calling a phone bank that is harvesting your data, NOT a local plumber.

Called about a water leak on Thursday and explained that we were taking Friday off from work to fix the issue. We were told that they were definitely coming Friday. We specially asked them to call if that changed in any way. After we didn't hear from them by noontime on Friday, we called again. We were told that they were busy but would definitely come to fix the leak. They encouraged my 70-year-Old mother who was waiting for them to start digging for the water line to speed up the process. Long story short, they never came, never called, and will never be getting our business.