Best Water Tank Leaking in Irving TX

I used this company to repair my tank water heater, and I am very pleased with their service. The technician was quickly identifying and fixing the issue. The pricing was reasonable, and the service was reliable. I am happy with the service and would call them always during water heater emergencies.

Great service , but prices are a little to high, it was an emergency so we paid it. Great tech Jesus .

I really wish I could give zero stars. I’m sincerely disappointed in the level of dishonesty that occurred. Beware when working with this company and your home owners insurance company. They were contacted by the insurance company to come and inspect a plumbing issue. During the inspection the plumber made my husband and I aware of sitting water he uncovered around our shower and excluded that from the report he provided to the insurance company. In addition, he told my husband and I the seals in our shower were good and only leaked because he was spraying water directly on the shower door. However in his report submitted to the insurance company he stated the leak was due to bad seals but he could not confirm where the leak came from and we needed another company to go in the wall, which is what we did. Our claim was denied due to his report. The plumber advised us to call him once the leak was found to inspect, we called and of course he wasn’t available and never returned our call. We finally had to reach out to the insurance company to contact them and of course no one could arrive until two days later. We appealed the denial and this plumbing service wrote another report stating that could not determine the source as someone had already entered the wall, which was the recommendation provided on the first wrote they submitted. I say this all to say beware of using this company when working through your home owners insurance.

Thomson Plumbing Service Excellent work. Their workplace worked US into their schedule as before long as potential for broken water heater Explained repairs and homeowner maintenance thoroughly. Very nice, polite and knowledgeable crew. Pricing was very fair to market rates.

Jason Mitchell is one of the best service men I've ever used in any industry... so personable, informative, pleasant and very fair regarding job details. I also love the timeliness of Roto-Rooter being available for same-day or next-day service... I'll be using you all from now on for my plumbing needs!

On time, very courteous, friendly and knowledgeable. Great experience.

This plumbing company is the real deal. They helped me with a water leak in my bathroom and provided exceptional service from start to finish. Their team was professional, efficient, and always kept me informed. Highly recommend!

We had a plumber come out to fix my clogged toilet and he was very helpful, nice and professional. We’ll definitely use ARS in the future!

I love meeting a repair person that is easy to trust. Roy was really knowledgeable and was super straightforward. I’ll be working with him and this company for any of my AC issues moving forward.

My home warranty company dispatched this company to my house for a clogged toilet repair. My mistake pumping the toilet to make it operational while I wait for my appointment. My appointment was initially scheduled for Monday and they came out the Friday prior to the scheduled appointment. Unfortunately, I was not home and had to have a family member come to my house because 1) the technician stated he’s trying to get to my home before it rains and 2) because he didn’t want to come to my home at the time proposed. They were just not flexible from the start. Fast forward....he comes to my home and per the owner flushed the toilet “20” times and nothing was wrong with the toilet that I had just plunged hours before he got there. I get home and called the plumber to see if he can educate or shed some light on the visit since I wasn’t present during his visit. He tells me “you’re just trying to find something wrong with the toilet and there’s nothing wrong.” I called the owner to let him know of my experience and he pretty much didn’t want to hear anything and told me that Terry (the technician) had already informed him of what happened. Based on all the other unpleasant reviews, I would NOT recommend them in your home to service your needs.

On time, professional, and explained all they were doing to find a difficult pool leak. Fair priced compared to others (maybe less). Arrived and found the leak within 30 minutes, even helped dig a little to show me the problem. Highly recommend. thank you The Pipe Doctor

They damaged various things. Threw away part of something that was not included in the insurance paid repair resulting in us having to purchase a new one that costs around 800.00. They stated it would be at least 90 days before they could reinstall anything.