Best Water Heating in Irving TX

Prompt, reliable service and answered all questions and concerns, as well as providing reassurance on issues I've had in the past. Will certainly consider for any future needs.

They repaired my water leak and found that my house’s plumbing was not up to par and not insulated. They recommended a repair plan and gave me different options.

Awesome service and ultra high quality installs. Will absolutely use again for any plumbing needs. 5 Star plus!

Matt was incredible!! I'm in construction myself and I couldn't have asked more from him from his professionalism, to his quality of work, and his dedication to completing the job. He was at my house from 10 AM - 9 PM doing everything he could get make the necessary repairs! I'm 2/2 for a job well done by the GFB team!

Brian is a true professional, I don't know how other companies can compete. His prices are almost half and he uses the same brands. You can really tell he cares about his customers and has a passion for what he does. If you don't give him a shot you must not like saving money.

Unfortunately for me I have used Herndon McFarland twice in the past year for foundation leak. Each time they scheduled appointment in a timely manner, were on time and performed work as previously discussed, including listening to homeowners' concerns.

I was impressed with the professionalism of this plumbing company. They were able to fix our clogged sink quickly and efficiently, despite it being a complicated problem. The team was knowledgeable, courteous, and provided us with great customer service. We will definitely be using their services again.

Hung me out to dry.

Full valve replacement on a shower.

They didn't follow instructions for flushing and debris ruined the new cartridge in a day (I took it out and found copper bits, Teflon tape, and solder in the valve but cleaning it up didn't fix the damage).

Now for hours they won't pick up the phone (during their business hours) and when I got hold of the tech he takes zero responsibility and gives me no guarantee about when I can talk to someone who will.

Meanwhile I have to turn water off to the whole house so the shower doesn't run constantly while I wait or pay an arm and a leg for another plumber to fix what they broke.

EDIT: Talked to them on Monday and the woman I talked to very flippantly says oh we're not open on Saturday, when I mention that their Google listing shows hours Saturday, she (again totally flippantly) says oh, well Google is wrong (I submitted an edit here since they apparently can't be bothered to). During further conversation, her attitude when I described the impact of their failures was unapologetic and unconcerned.

So expect that these guys probably won't, but certainly might make the kinds of mistakes a DIYer would make and if they do, will not have much concern at all about the impact those mistakes have on your life.

EDIT2: Raising to 2 stars because they did get back to me and at refunded the cartridge I had to buy, so I'm giving them some credit. Obviously it was not nearly enough to make up for the hassle they caused me by failing to do a careful job in the first place, but it's at least some representation of willingness to take responsibility.

Honest and skilled plumbing company for large and small jobs.

We have used GP Plumbing Expert for 2 of our rental properties just outside of Grand Prairie,
TX.

This crew is excellent! They came to our properties extremely fast, knocked out all the work that was needed, and were even pretty nice to the tenants (this does not happen often).

The bill was nothing to get a heart attack over which is always nice after you call an emergency plumber.

Overall nothing but positives from our side about this plumbing company.

Sent two plumbers but only quoted one. Charged for 2. Spent an hour reading the instructions for a simple replacement. Couldn't figure out how to restart the water.

I received a quote on a water heater I have not decided yet. Chris was very professional and talked me through everything

This plumbing company is the real deal. They helped me with a water leak in my bathroom and provided exceptional service from start to finish. Their team was professional, efficient, and always kept me informed. Highly recommend!

Michael the Plummer they sent was amazing!!

On time with scheduled repair. Very knowledgeable with products. Professional and courteous.

Gladimir was great!! He was very informative and easy to work with. Would definitely recommend him to anyone!

Great job ,from sales to installation,Gabe & Chris true professionalism and very hard workers..

Randy is very good and accurate troubleshooter. He is meticulous and thorough. Definitely the one you want working on your HVAC system.

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