Best Hot Water System in Irving TX

Mark Ondras Plumbing has earned their 5 stars. Great all around.

I have used them multiple times for plumbing issues with my home and at my place of business. They are efficient and great to work with.

Thomson Plumbing Service Excellent work. Their workplace worked US into their schedule as before long as potential for broken water heater Explained repairs and homeowner maintenance thoroughly. Very nice, polite and knowledgeable crew. Pricing was very fair to market rates.

Do NOT use this plumbing company; they are rude and WILL let you down! Our kitchen sink was backed up the night before a huge birthday party at our home and I contacted GFB for a Sat am appt the night before. I was told 10am. The plumber didn't show up until 1pm after 2 phone calls to the dispatcher. He wanted to back up into the driveway and I was getting ready to run party errands. The plumber literally waited 5 mins after being told the situation and yelled out his window while driving off to Get yourself another damn plumber. Did I mention he was blaring his horn while my mother and I were coming down the driveway; I was shocked at his aggression. SO DISRESPECTFUL after we waited 3 hours after our appt time. Use another plumber there are SEVERAL out there. This guy doesn't value the customer so what kind of work can you really expect from a person with that type of integrity?!!
Update 3/21: I find it interesting that the wife of the plumber responded to this online review weeks later but never called to apologize, reschedule and straight up did not answer her phone when her husband took off leaving us in a serious bind. She was not present when this incident occurred so i will clarify as I was there, he waited literally 5-7 min for me to pull out the driveway. I find her negative embellishments about me entertaining and another indicator of this company’s poor customer service. I’m done responding I just really don’t like when people lie.

Great service.

We have used Reeves for over 20 years. Very happy til this past summer. We had a gas leak and they totally screwed up the repair and then would not stand behind their work. The owner refused to talk with me after we had already paid close to $3,000 for a partially complete job. Very sad how their quality and lack of caring has gone south.

I am grateful for the level of integrity that Brian demonstrated in his services to us. My experience with Brian and the installation of a new water heater was a most unusual experience in our currently compromised and controlled world of falsities everywhere.

My need was immediate and also required consideration of funding. Brian was attentive, understanding, heart felt and open with information. He sincerely cared that I didn't have hot water during cold and rainy weather.

The pricing is beyond fair for the labor performed especially as others who are charging 3, 4 and 5 times as much...because others will pay it blindly.

He was considerate, diligent, focused and timely along with follow up on his work. Brian was clear on price with no hidden up charges. Goodness, even laid a tarp structure from the vehicle to the house in the rain to ensure minimal tracking.

He explained how to relight the pilot light if needed and how to perform a yearly easy to do cleaning maintenance to add life to the heater and minimize the sediment buildup.

Perhaps this sharing will benefit someone else when seeking similar services and comparing to all the many overwhelming choices.

Brian stands out as service to others over service to self. Refreshing and most appreciated.

I really wish I could give zero stars. I’m sincerely disappointed in the level of dishonesty that occurred. Beware when working with this company and your home owners insurance company. They were contacted by the insurance company to come and inspect a plumbing issue. During the inspection the plumber made my husband and I aware of sitting water he uncovered around our shower and excluded that from the report he provided to the insurance company. In addition, he told my husband and I the seals in our shower were good and only leaked because he was spraying water directly on the shower door. However in his report submitted to the insurance company he stated the leak was due to bad seals but he could not confirm where the leak came from and we needed another company to go in the wall, which is what we did. Our claim was denied due to his report. The plumber advised us to call him once the leak was found to inspect, we called and of course he wasn’t available and never returned our call. We finally had to reach out to the insurance company to contact them and of course no one could arrive until two days later. We appealed the denial and this plumbing service wrote another report stating that could not determine the source as someone had already entered the wall, which was the recommendation provided on the first wrote they submitted. I say this all to say beware of using this company when working through your home owners insurance.

I've used ProCo Plumbing several times and have never been disappointed with the quality of work. They are truly best in class.

In the past we had bad luck with other plumbing companies. We have used DFW Pipe & Plumbing numerous times and always had great experiences. We were able to schedule our service quickly, the plumbers showed up on time, and they did great work for a fair price. I won't use any other plumbing company.

Great folks, we’re waiting for me when I got home. Found and fixed my leak in under an hour. Price was just right. Thanks

On time, very courteous, friendly and knowledgeable. Great experience.

Mike is incredibly knowledgeable and experienced, and anyone working with him is in good hands. Very happy with the experience we had working with his company.

I have worked with Atlas Plumbing on a couple of jobs now and they have been great every time whether it was fixing a loose pipe, a stopped up drain or sink, or when my water heater burst.

A few weeks ago my water heater started leaking and they had somebody come take a look the same day to stop the flow of water so that they could order and replace the water heater.

After they finished the job they also cleaned up the whole job site so it was like it was good as new-

Would definitley recommend Atlas for any plumbing needs

This plumbing company is the real deal. They helped me with a water leak in my bathroom and provided exceptional service from start to finish. Their team was professional, efficient, and always kept me informed. Highly recommend!

I was in the worst situation ever, they reach out for me and really gave me a hand, I was in a financial situation, basically did not have enough money to pay for the job that needs to be done but they have the heart to get the job done, thank you for your help

Nikki has been great and patient with on going plumbing issues we have had with our newly purchased home. She fixed several things that were repaired incorrectly and has been very diligent in trying to solve our mystery blockage on one side of the house. She has always been very communicative and been here when she said she would. One of the hardest workers I have seen.

Quoted me over $1000 to fix a toilet leak via my home warranty company. I was told they needed to reinforce my bathroom floor. Anyways, the issue was the wax ring and another plumber fixed this for much cheaper. Not sure why a plumbing company thinks I pay them to reinforce a floor.