Best Installation And Repair in Irving TX

Horrible. Disgusting owner and very poorly run. Before the plumber came I confirmed no assessment charge on the phone and they sent a plumber out. We had a toilet clogged and they showed up and the plumber did not perform a single service and even advised against trying anything because he was not confident he could fix it. He called his front office with me (on camera) to confirm there was no charge. They did confirm (again all on camera). The plumber left never asking for any payment after confirming. Then I get a phone call from Charles (owner) screaming at me and calling me a liar and that I should be ashamed of myself and how I am a horrible person. Wouldn't even let me get a full sentence in. Would never recommend.

Very professional on time!

I had a great experience with ARS. I needed a new AC unit after mine died and contacted Home Depot, Costco and Baker Brothers for estimates. I called Home Depot over the weekend and Kevin from ARS, their local partner for installation, came to my home on Monday morning to provide the estimate. He explained the problems with my existing set up (including a furnace that was too small, missing safety valves, sediment traps etc) and provided a comprehensive estimate for the new system. He was friendly and professional and provided great information about my options, while being respectful that I was gathering other estimates due to the significant cost. ARS's estimate ended up being the best and I contacted Kevin on Tuesday afternoon to say I wanted to move forward. He came to my home after his last appointment of the day in Fort Worth (after 5pm) to do all the paperwork, and told me the technicians would be at my home at 8am the next day (Wednesday) to install the unit. I thought that sounded too good to be true but sure enough, at 7am on Wednesday the technicians called to tell me they were en route and were at my door at 8:02am. They worked a long, hot day in my attic (and in the light rain outside) but by 6pm Wednesday I had a new system that was up to code and functional. They also registered my machines online and showed me pictures of everything with instructions on maintenance. The financing was great too, with no payments and no interest for a year, and a better interest rate than other estimates. Overall, very pleased with my experience and would recommend this company to others.

Roy was great! Great customer service.

Exceptional service from start to finish. The plumber was punctual and skilled and resolved my plumbing issue effectively. The pricing was reasonable as well. Highly recommended!

The guys at Smith Plumbing always do a great job and usually can get to my repair in less than 24 hours. I have used several other plumbers in the area. They are, by far, the most courteous and accommodating of any. They are fair with their prices too. Highly recommend them!

Nikki has been great and patient with on going plumbing issues we have had with our newly purchased home. She fixed several things that were repaired incorrectly and has been very diligent in trying to solve our mystery blockage on one side of the house. She has always been very communicative and been here when she said she would. One of the hardest workers I have seen.

My technician Javier Reyes, was awesome. Not only was he respectful and highly experienced he answered all my questions and never got impatient with me. Overall I highly recommend Mr Reyes.

Awesome company!

The estimate we received to repair ONE outdoor faucet was $1,250! I said no way and called my regular plumber that took an additional day, but he also only charged $235. Over a THOUSAND dollar difference. We were just lucky that our repair wasn’t urgent, otherwise we would have been out so much more money with RC.

We had a shower valve replacement done in one of our bathrooms because it was leaking badly and was also very out of date . Brandon came out to do the job and was very knowledgeable about what he was doing for us . He explained what needed to be done. I was nervous about him having to cut into my sheet rock to get to the pipes, but he did a fantastic job!! I’ve had different contractors out to my house in the past several months to do other repairs and updates to my home . Most of them left a mess for me to clean up after they left or they damaged or broke things . Brandon was very neat and cleaned up any mess that he made . It was nice to see young man with such professionalism take pride in his work . It was not just a job to him . I could tell he really enjoyed what he does . I will definitely be calling them to do the plumbing work in my second bathroom !

Randy did our semiannual heating/cooling check. He arrived promptly, checked our AC drains, cleaned the condensers, and checked our systems and was very polite and considerate.

Mario was fantastic! He was so responsive and attentive to us. We have had major plumbing issues since we moved in, and he was so helpful in getting our pipes fixed and replaced in a timely manner.