Best Air Filters in Indianapolis IN

I am so impressed with their response time and customer service. I appreciate a company that is priced well and doesn’t skimp on skill and service! I will be recommending you to my family, friends, and business associates.

Mike Ford was very professional and knowledgeable. He was polite and friendly. I would recommend this company to others.

Tom arrived on time and quickly understood the problem

Very professional

Kevin and Jake were awesome. Spent multiple hours at my house working through each system until they found the issue. Good pricing and great service. Will definitely use them in the future.

Two years ago, the first and, until now, only review I ever wrote was to give Efficient Systems a glowing five-star testimonial. Since then, the head manager, Rob, has left. With his departure most of the talent left as well. I found this all out on my last, and I do mean last, maintenance visit. As part of the service plan I paid for, they come out once a year to service my water heater and HVAC unit. Although several upsetting things happened on this routine visit (the water heater flush forced me to go get my water tested because they implied my water softer might have broken , and they actually installed an outside light upside down. Swear to God. Upside down!), I think the following example illustrates best what kind of company they are now.

The air conditioner was working as intended when the very affable technician came over to service it. When he was done, the air conditioner just wouldn't stop. It got down to 54° inside before I had to turn it off all together. Hey, accidents happen. I wasn't worried. When they came back out to fix it, I was charged over $1,000. The new manager explained that equipment breaks. He maintained vehemently that it was pure coincidence that everthing was fine before their visit and a freezing arctic afterwards.

Two years ago I wrote, I use Efficient Systems because I don't know anything about plumbing or electrical work. I do know about customer service, and theirs is outstanding. In addition to their reasonable pricing, you won't find a company that cares more about keeping their customers happy. Sadly, those days are gone.

Dustin is awesome. He is always on time, professional, friendly, and willing to answer my questions. We request him for our service calls and regular maintenance. We had to get a new system last summer and Northern’s quote and service was unbeatable. Dustin was there for that install and was awesome. Thanks Dustin for reliably great service!!