Best Water Purification in Houston TX

Tremendous customer service. Jose was informative, educated us on our unit, didn't try to oversell anything, and took his time to ensure our needs were taken care of.

This is my first time using this company and I was Astounded with the technician they sent. RENEE was Amazing ! He showed up way before the scheduled window given which was awesome. He was very efficient and got the problem taken care of right away. Explained everything to me very informatively. And the price was surprisingly reasonable. He represented the company proudly and I will definitely use this company again because of him !!! (Hopefully not soon though.... lol)

Rigo came out to my home and showed excellent customer service and will call One Call again.

Hey Mr. Pickett, if your company didn't want to do the work at my house, why not just tell me? Instead your techs charged me $69.95 to give me a quote that was more than 2X the next reputable plumbing company I had quote me. So the way I see it, you stole $70 out of my pocket .So unless you have more money than sense, stay way from Pickett.$8300 to get a Navien tankless heater installed? Are you out of your mind? If I wanted to get the Flotek descaler installed, that would be an additional $2000 = $10,300. Maybe the guy that came out thought I wanted an A/C system installed. What a joke!I have another company doing the exact work you quoted for less than half the price.This tells me your company din't want the work unless I was willing to pay your inflated price.It was the same job as you quoted and I saved thousands by not using Pickett. Guess you gotta pay for that expensive advertising somehow.

A lot of people get fed up when they have a garbage disposal leak ,but not me. Instead, I calm myself down and simply call your plumbers over to fix it.

Very professional service thank you so much the plumber clean my drain in less than 20 minutes I will definitely use you again

We have used this company for several years, first to service existing HVAC units at our home, and, when the time came, we replaced each unit. We have appreciated the professionalism of the technicians over the years and have *never* felt we were being pressured into unnecessary purchases or repairs. Today, Hector G was the technician: he was efficient and professional and a good communicator. He was able to diagnose the problem we were having, and we are now scheduled for the repair. We appreciated that we were able to get service on the day we needed it.

AVOID AT ALL COSTS! Totally unprofessional, incapable of coordinating simple tasks and the plumbers proved to be poor communicators who showed no interest in resolving the issue. First, scheduled a service call and had to wait two weeks for approval from the home warranty. Upon return, the new plumber had no idea what the first one did and made a dozen excuses to why the work couldn't be done and how terribly the first plumber did in documenting the request. Also explained a $300 part that I was being charged for outside the $125 service call was unnecessary. These guys are crooks. DO NOT HIRE!

Called and scheduled for someone to take a look at plumbing. No one showed up. Tried to call them. No one picked up.