Description
From the moment you contact One Call Houston, we want you to feel very comfortable that you made the right call. Our mission to our customers is…
Our mission is to provide our neighborhood customers the best price, highest quality, most responsive, on-time professional air conditioning, heating and plumbing services. Our commitment is to educate our customers to enable them to make the most informed choices about their service needs Our goal is to become your home comfort specialist!
We make sure that when you contact us that you are treated Professionally & Respectfully
SERVICES
A/C preventive maintenance, A/C system maintenance, A/C system repair, HVAC system maintenance, Heating system installation, Install AC, Install thermostat, Repair HVAC, Thermostat repair, 24 Hour Emergency Services, A C Problems, Ac Inspections, Ac Tune, Air Conditioner Maintenance & Tune Up, Air Purification, Air Purification System, Bath Installers, Bath Plumbing, Bath Remodel, Bathroom Plumbing, Bathroom Remodeling, Bathtubs And Showers, Broken Pipes, Burst Pipes, Camera Inspection, Commercial Heating, Commercial Plumbing, Common Air Conditioning Problems, Drain Cleaners, Drain Inspection, Drain Line, Emergency Air Conditioner Repair, Emergency Furnace Repairs, Flood Damage, Frozen Evaporator Coils, Furnace Tune- Up, Heat Pumps, Heating And Cooling Systems, Home Air Purification, Home Heating, Home Plumbing, Kitchen And Bathroom, Kitchen Plumbing, Laundry Room, Leaking Pipes, New Bathroom Installations, Plumbing Fixtures, Plumbing Maintenance, Plumbing Remodels, Repair Calls, Residential & Commercial Ac, Residential And Commercial, Residential Heating, Residential Plumbing, Same Day Service, Service All Makes And Models, Sewage Backup, Sewage Lines, Slow Draining, Tankless Water Heaters, Urgent Repair, Video Inspection, Water Damage, Water Leaks, Water Lines, Water Seeping, Whole Home Repiping, Drain cleaning, Faucet repair, Garbage disposal installation, Garbage disposal repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer repair, Shower repair, Toilet repair, Water heater installation, Water heater repair,
Reviews
Armando Arteaga
a year ago
DO NOT HIRE!!!!!I had a technician come inspect/diagnose my unit MARCH 23, 2022 as I had a burning scent the night before. He came in and within two minutes informed me that the blower was burned out. So he quoted me $985 for a replacement. He had me pay at that moment and then departed. I have never had to pay for a service before having service performed. A different technician was sent out an hour later and replaced the faulty motor to the blower. The unit still did not work after completing the job and the technician proceeded to try and sell me a new furnace for $4,500 dollars as he did not advise replacing any other parts. He then said replacing the furnace was a bad move as my unit is oversized for the size of my house and he proceeded to offer and sell me a brand new unit for $16,700. I was taken aback and stated that I would have to think about that before making a decision............ I quickly called another HVAC contact (Air Mart of Texas LLC) that my architect boss recommended after sharing my experience with ONE CALL. The other HVAC contact came out and did a full diagnostic. Said the AC/Furnace unit was large but that it was still in good condition. The new HVAC contact replaced the circuit panel for $300 and that is all that needed to be performed to have my unit work.
Needleworknut
6 months ago
How about getting a job done in 1 day instead of 2. Anxiety quelled. Our Plumber, once the wall was exposed, saw a way of delivering a more efficient repair and bonus... costing less. When one lives in an inherited home (85+ years) it's gratifying in knowing the Servicemen can and will get the job done, no matter what surprises the old house has inside it's walls and floors. Happy? You bet I am. I have One Call on speed dial, because I trust the Company and.... Thank you Willie, Andrew and Rosario.
Brenie Fuller
7 months ago
Having used OneCall several times in the past (Plumbing & A/C), they never failed us! Sunday noticed a leaking corroded pipe fitting (could burst at anytime) called and asked for 1st. appointment Monday morning. As usual they came through again! Received a call 8am, tech arrived 8:15am. Tech explained what needed to be done with the cost and the 1year warranty. Work was completed in a timely manner, explained the repair and cleaned up area. I would highly recommend OneCall for all your Plumbing and A/C needs!!
adil rajabali
3 months ago
Dillon at One Call did a great job. He was super nice and was very insightful on the problems I was having with my heating system. He had to walk up three flights of stairs almost 10 times but kept a positive attitude and kept me updated on the situation.I would recommend One Call for any future HVAC needs
Corey Phillips
a month ago
Great team of individuals who are honest upfront and knowledgeable. I did my research before they came out so their answers aligned. Nick and Carter were efficient and took good care of my newly renovated bathroom to fix the problem without having to tear out the vanity. They cleaned up and left my home in great shape. Also thanks to Phil for the initial assessment and information that helped diagnose the problem and options.
Saima Siddiqui
4 months ago
OneCall replaced my water heater in 2021. While I’ve had 1 or 2 small issues since then, one of them being a leak from the pipe fitting that I discovered this Christmas morning (due to cold weather), their customer service is one of the best I’ve seen and keeps me loyal to them.Bobby has come out during each time to come fix the issues and he explains what went wrong and what he will do to fix it.Being an existing customer, they are very quick to respond and send someone out.
Dawn Stillwell
4 months ago
I am so impressed with One Call. We lost heat on Christmas Day. Dillon came out the next day and by the 27th, we had a new system that works like a dream.We needed a new dishwasher installed, which Home Depot couldn’t and wouldn’t do 3 times in a row. Bobby, the plumber, had it installed right away.Everyone we worked with at One Call was polite, as well as professional.
This is my second time using their service, once again 5 stars! I can't thank Bobby enough for his help. Bobby was prompt to the appointment, he was friendly, professional, and honest. I appreciated his patience in listening to all of our concerns, and taking the time to explain the issues and how to solve them. I will continue to use this company and recommend it to anyone looking for plumbing, electrical or AC help. Thank you!!
I had AC issues that other companies were not able to help me with and advised for me to just replace the unit. Thankfully, I was able to find Bobby Parker, who was able to find the issues and fix it without charging me an arm and a leg! I am so glad I was able to find him! I have already recommended him to several family and friends.
One Call is a good company, we have used them for years for plumbing and a/c work. Billy and Nick did annual heating inspection today and were very thorough. Give One call a call for your A/C and Plumbing needs. They have also done a full re-pipe with pex pipes this past summer.
Valerie Newman
5 months ago
Bobby was great! He drained my hot water tank to clear any settlements and showed me how to do it next time. I appreciated him talking me through it. The cost was minimal and One Call staff was excellent!!
Edgar and his team were fantastic! Matthew actually installed my mom's water heater. Quick service and very reliable. I would definitely do business with them in the future and recommend them to everyone.
Anastassios Karistinos
6 months ago
I used this company to install 2 expensive DAIKIN HVAC systems. The quality of their work was substandard, they used untrained subcontractors for the installation and my ACs were never set up and worked properly. Countless repair calls starting from the day after the installation, premature AC component failures due to poor installation and set up (luckily covered due to DAIKINs comprehensive warranty at the time), every time different techs, poorly trained , with no knowledge of what happened in previous calls. And good luck if you try to talk to a manager/owner of the business. It has been a total cluster.I would not recommend this company
Deena Kramer
5 months ago
OneCall handles all my ac, plumbing and electrical needs. Always happy with their people and work. All their workers are great, but Bobby is wonderful. He's a let's get this taken care of now kind of guy. Did have a hiccup with fairly new water heater but Bobby is on it and going out of his way to get this taken care of today. Since I have no family in Houston, I think of these folks as my family. I can't imagine doing business with anyone else.
Dylan and Carter did an excellent job diagnosing our issue. They were able to replace all of our ducts on Friday afternoon with no appointment and were finished by 5pm. Exceptional service
Mike and Matthew did an excellent job. They took the time to explain the process with me at every step. As a property manager, I appreciate how thorough they were in addressing my property’s issues.
Mike Tisdale (Coach Light Builders)
4 weeks ago
Wow! I could not say enough good things about Christian and One Call. I really didn't know what to expect on a short notice call but, these guys are the real deal. From first contact to job completion, everything went exactly as they said, no surprise charges and completely professional. There really is no reason to Google any other company. You are in very good hands with these guys.
Matt arrived on March 30th at 2pm promptly for what was supposed to be a simple AC checkup for the coming season here in Houston. He was pleasant to work with and extremely thorough. He did locate a couple issues and spent more time than he probably originally anticipated to ensure the system was in good working order before moving on to his next appointment.
Richard Engelhard
2 months ago
Quick response. Professional job quality. Personable. Friendly. Great service. Matt was great and took pride in his work. Answered any question I had and explained what he was doing step by step.
Nick came out promptly. He was very thorough, professional and friendly. Would definitely use One Call in the future…hopefully I won’t need to!
Rachael Purdom
2 months ago
Matthew was on time, polite, professional, completed the job very quickly, and was open and honest about all contingencies. Luckily, he was able to skillfully avoid the contingencies. His services were greatly appreciated and reasonably priced.
Johnna Butera
a month ago
New HVAC system installed in September, 2022, has been running well; however, condensing unit stopped operating...Was unable to reach original installer; therefore, I contacted OneCall Plumbing Heating & AC. I highly recommend this company for their professionalism, white glove customer service and precise recommendations.
Easy scheduling. Thank you.Christian was on time and efficient. Thank you for having your name printed on your shirt.All of my questions were answered quickly and politely. Thank you.I will call One Call for my heating and A/C needs.
We recently had a tenant of ours accidentally snap off a tub faucet, to our dismay. With this particular property being a 1 bed 1 bath we were frantically in need of someone who could get to the property to assess and fix the faucet so our tenant could take a hot shower.That’s where Bobby of OneCall Houston came to save the day. Not only was Bobby able to show up within an hour on a Saturday afternoon to help with our emergency, he was also able to immediately recognize where the faucet had failed and help get our shower back in working order in no time. Along the way Bobby was courteous, kind, and able to give our property manager some tips to help with future plumbing fixture issues.Our company has numerous properties around the Houston area and often works with various home maintenance trades. I can’t stress enough when I say Bobby & One Call Houston was by far our best experience with any company. Highly recommend them & we will definitely be calling on them for all future plumbing & A/C issues in the future!
Sidney Tennant
3 weeks ago
Matt B was great - friendly, professional, and was able to quickly identify and repair the issues I had with my AC and water heater.
Kristi Zontini
7 months ago
I am so happy! This business owner and all the staff and technicians are top notch, hardworking, attentive, and most importantly, HONEST. You cannot go wrong with them! I was dealing with a water leak and a scary and complex situation with the City water dept. Bobby and Isaac held my hand through the entire repair process and they provided very helpful information for dealing with the city. These guys care! They take care of their customers!
Moses Olvera
9 months ago
Another great service call for AC work during this sweltering heat at my home.Rob was excellent and wasn't too busy to chat about the repair. His associate also pointed out the drain pans were full and flushed them out, which could have caused more damage to my home.I really appreciate their professionalism and serviceI have awarded One Call a contract to do electrical work at my place of business as well as refer them to my neighbor for electrical panel replacement.There's only one to call.....OneCall
Christian is a jack of all trades and adds to the word Plumber. He resolved our drainage issues and briefed me from start to finish, pleasureto work with. You guys have a gem with him. Thank you.
Christian from One Call arrived at our home within 20 minutes of placing the call that we needed someone to look at our AC unit. He was very professional and knowledgeable. He quickly found the problem and repaired the issue which was greatly appreciated as we had a one month old in our home. I highly recommend this company to all our friends and will use them for all future needs.
Brittany Bordelon
a year ago
Rob Harmon did an amazing job installing our faucet, dishwasher and garbage disposal! He was responsive, professional and on time. He even gave us the courtesy of showing us how to unclog the equipment at our request. I highly recommend this company
MaryBeth Russell
9 months ago
I don’t often write reviews, but I do word of mouth reviews with colleagues and friends. Edgar, if you’re reading this I wrote my first review (Yelp-on June 1st of this year) but was told by Christian to use this platform instead. See if you can find it-I mentioned Bobby and you in it. This week I had a thermostat issue that Rob diagnosed (on the weekend and headed fishing) but lined up and sent Christian to fix the next day ( we had to replace it). Christian was very professional and efficient in the task at hand. Added bonus was that he could be a stand-up comic in his off time! Edgar, good leaders (you) mold excellent staff that take excellent care of customers.
DynamiteLotus
7 months ago
After our home warranty company said that the a/c that we had been band-aiding for a year said it was time for expensive replacements. We didn’t particularly care for the invoice that company produced…seemed like some frivolous things had been added to pad the bill. So, we decided to seek a second opinion. Enter One Call Houston that was recommended by a neighbor. Rob came out to talk with us and look over the proposed work order, and made his recommendations.We took a few days to think over our options and ultimately decided to completely scrap our traditional unit for a brand new inverter system for our large home, based on Rob’s recommendations. While they partner with programs to offer convenient financing such an expensive purchase, we chose to bring our own funds.He got us set up for installation the next week on September 26.Queue some mega bad luck and our installation took much longer than normal. While that in itself was frustrating no a/c in Houston sucks), One Call Houston was absolutely dedicated to not only seeing the job done, they saw it done RIGHT. They will not shortcut anything! Rob, Matt, Andrew ?…I know I am not naming everyone involved because of the unique problems we had, but everyone that entered our room was professional and courteous. I do want to point out that these kinds of installations have the potential to be very messy and I understand that. One Call Houston kept things as clean as possible and I had to clean up very little behind them. Might not mean a lot to some people, but it important to me.Overall, we felt like everyone that we interacted with was very honest and behaved like true tradesman; knowledgeable and professional.Given the chance, we will do repeat business with One Call Houston.
Jose Montalvo
11 months ago
I’m a First Responder and found One Call online and Bobby took care of me and got me a great deal. They also do plumbing and I will for sure be utilizing them for any AC and plumbing needs. These are great local people!
One Call is the only one I trust with the properties I manage. Bobby was sent out to address a problem with plumbing. Bobby has 30 years behind his belt..and it shows. Very knowledgeable! He answered all of my questions with great care. Thanks Bobby!
Carlos Evers
4 months ago
Bobby came by my house and was able to fix my leak very easily and quick. His customer service was impeccable. I will definitely be in contact with Bobby and this company for any future problems.
SAMSON STEELE BURGLAR BARS
3 years ago
from the initial phone call for help, to the extremely fast response of the service techs, to the cold crisp air blowing back into my home...One Call A/C did it all. Thank you Edgar. very professional company. From the top down!! (I'm wondering if Edgar is related to Sean Connery...they both seem to be the best of the best)
I really appreciated Matt’s thorough explanation of the condition of my AC unit and his assistance with programming my Nest thermometer.
Lawrence Finder
a month ago
NEW UPDATE:March 25, 2023Yesterday the 25 year old house my wife and I live in decided that it’s HVAC system, or at least the upstairs part, had quietly expired after living a productive quarter century. Since it was summer-like hot in the upstairs I sent a “HELP” text to my friend and owner of One 1 Call Houston, Edgar Connery.By mid-morning today his crew (Mike, Andrew and Rosario) arrived to say farewell to the old system and commenced replacing it with a new, energy efficient replacement. The technicians worked over 7 hours outdoors (87 degrees) and in the attic (even hotter). After the installation theycleaned up and left no trace of even being in the house.As I write this review I am sitting comfortably upstairs where it is once again cool.Thank you again One 1 Call Houston for your excellent service.______________Nov. 3, 2022The power went out in part of our kitchen this morning. Shame on me for not knowing or recalling that OneCall also does electricity repairs. Another company was servicing something for a neighbor can I ask their technician for advice. He told me I probably need a whole new breaker box at the back of the house, which would cost well over $1000.I then called OneCall for a referral and spoke to the owner with whom I’ve been doing business for over 30 years. He told me OneCall also does electrical repair work and his crew would be out to my home within hours. True to his word, his professional electricians were at my house even before the appointed time. They promptly diagnosed the problem (not a new breaker box) repaired it, And the whole episode lasted maybe 30 minutes.I could not be happier with the service that I have been receiving from OneCall since it started in business some decades ago. If you are looking for an honest, reputable, and efficient company for your AC, heating, plumbing and electrical needs, you need look no further. I am as bullish on this company as I was the last time I wrote a review ( a few years ago). One Call is simply excellent.___________________I have been a very satisfied customer of OneCall Services since the company started. As recently as today one of their plumbers, Rigo, came out to my house to repair a severely clogged drain and drain pipe. The work was done expeditiously and he arrived on time. I recommend this company to anyone who inquiries of me if I have a suggestion for plumbing or HVAC services.
Bobby came out on short notice and helped me sort out some minor issues. This is the third or fourth time I’ve used OneCall and they’re good to work with.
One Call came out to my house to repair my AC system. They completed an AC tune up and my system is up and running. Thank you One Call!
Called them out and the young man ran the snake to clear the washer drain. Finally it worked. For two weeks ..called again and was told that the clog was behind the wall. They tried to Help me with financing for about $700 more than the almost$300 I already paid. Never heard back when financing did not go through. I called another plumber and he cleared the drain. It wasn't done correctly the first time. I'm 66 and in a wheelchair...but not dumb. Really...stand by your work.
Christian was wonderful, he came out earlier than expected and identified the problem within 30 minutes. We were expecting to have to replace the entire AC unit but to our surprise, Christian said it was a small part within the unit that had gone out. He was professional, nice, and overall he provided a great experience. The pricing was very reasonable, in fact, it was a lot less expensive than we had thought. We were so satisfied and impressed with this company and Christian that we have already scheduled for him to come back out and look at some electrical issues. If you're looking for an honest company with nice employees to fix the various issues in your home, this is the place to call!
Bobby with OneCall did a great job troubleshooting the problem with my A/C system and gave me a straightforward explanation of the issue and a fair price for the fix. He was fast and efficient with his repair work and had the system running like new in no time! He was also pleasant to talk to and handled himself like a professional. I definitely recommend him for future repairs!
Bobby was a great plumber. Very dedicated to his work. It was so hard to find a good plumber to come out same day and restore our water. Thank you guys I will definitely recommend this company to my loved ones and friends.
OneCall Plumbing Heating & AC company is a very good and reliable company; we have had three great experiences with this company for different problems in the past five years. They answered my phone call right away and scheduled my request as soon as possible. The company has a great customer service. Our third experience with this company was with Bobby who is very professional and caring person. Bobby explained the problem in detail and did a great job fixing it. Bobby is a very knowledgeable and skillful technician. We highly recommend Bobby and the company.
Dave&Sandra Yoder
10 months ago
Our AC stopped working in mid-July when it was 100 degrees. After another company failed to deliver, we called One Call.They were out within several hours, and Andrew and Rozario quickly and accurately diagnosed the problem. They fortunately were able to fix it the same evening. Within 30 min after their arrival, we had cold air blowing once again. Great service, and they were well equipped for the job. Thanks One Call
Karthik Gurumurthy
10 months ago
addendum for 2nd time they came out for a different issueCalled one call to replace our leaking regulator valve for gas. As our gas was shut off, we needed it fixed asap for hot water and cooking. They evaluated and had it replaced the next day and everything has been working great since then. Center point came back and checked to make sure gas leak issue was fixed and no more leaks were noted. I want to thank Neil for being prompt and doing a great job.I have a follow up review because I used them again and this time around it was a terrible decision. I had water damage on our 3rd floor near the washer/dryer so we called their plumbing services and they said there was no leak and it was likely humidity from dryer so we use our exhaust fan there since then. We were not convinced so we called their ac mechanic to see if there were any issues with system. Those guys came today and said whoever checked the ac and the plumbing didn't check the ac drain line as it was clogged and the ac unit itself was leaking water because of it and it does coincide with the area that had water damage. I am absolutely disappointed by their work this time around and will probably not call them again
Brian Perlmutter
2 years ago
Leaks in the ceiling caused by pipe's freezing during our bout with extreme cold snap. Rob came by after hours, found and repaired the two (2) leaks quickly. This is a great company that we will be using again.
Brian Carmon
9 months ago
Joe was very friendly. Presented me with several options and patient with all my questions.Matt came out on the follow-upa week later and made sure my system was holding in good shave. Nice to have a tech/ company that knows what they are doing and willing to educate the customer, helps create peace of mind.
This company came out same day. The Technician, Christian Tippit was extremely knowledgeable and helpful. He went over all of the options One Call has available for replacing our Hot Water Heater and worked diligently to find a finance option that fit our needs. We highly recommend One Call for any of your home needs!
Michael Adams-Hurta
11 months ago
We called Friday evening and spoke to Bobby about a weird drain clog we had where the bathroom sink was overflowing even though we didn't have the faucet on. He talked us through what to do to get through the night so we wouldn't have any overtime fees, then he scheduled us fohe morning. He let us watch what he did so that we could try and fix the clog in the future, though it turned out the clog was behind the wall so he needed to bring up his machine to fix it. But he was very professional, gave good advice, and we felt well taken care of the whole time!
We had a toilet repaired and three drains cleaned by Matthew. Matthew did a great job. The following day Rigo came to install a new toilet upstairs. Rigo also did a great job. Both men were very professional and courteous. They are the kind of employees any company would want to have interacting with their customers.
Vivin Dsouza
9 months ago
I was looking for a maintenance plan for my hvac system, and one call was very responsive and sent a technician the same day. Christian Tippit was extremely helpful with his suggestions and did a great job with installing a media filter and uv light. Would recommend to anyone, their maintenance plan is relatively inexpensive and their upfront with costs.
Have been using One Call since installation of Daikin unit in 2017. Have continued to have maintenance w this company. Christian has come out the last couple of times. Very personable and respectful and extremely competent. This company has always been upfront
Erika Nations
7 months ago
Bobby- from One Call AC is a miracle worker! He put up with my frustration in a calm, cool and collective manner! Professional and Kind! Amazing work and will use again
No one wants to have a burst pipe happen in the same location twice but it did for me. One Call Technicians, Christian and Matt, fixed the pipe and listened to my request for a shutoff valve in the garage. They were very diligent in their work and improved on what actually got done. They did a quality job that I should have gotten from my first plumber in 2020. I would definitely recommend them to anyone needing their services.
Luis Rosales
9 months ago
This business is the real deal and was really impressed with the overall experience! Our Maintenance guy JOE is everything a Grade A Technician should be! He’s fast, knowledgeable, positive attitude, and willingness to help find a solution to any questions made this experience an enjoyable one. Will definitely be using them for future Services. Thank you Joe!
Rosemarie Brown
4 months ago
Bobby was an absolutely wonderful profesional plumber.
He explained in detail and showed me how to open and close the fireplace venting.
I have used One Call for 15 years and never have been disappointed. I have had them install a 10 ton unit at the private club that I manage and service both of my homes. The technicians Bobby and Christian have always been polite and professional. Exceptional work and very transparent in our conversations.. I highly recommend their services and will continue to recommend One Call.Great work, gentlemen
Dylan, Christian and T-Flap were excellent at their jobs! My wife and I were treated with respect and as intelligent adults. One-Call has really good people working for them. We will continue to be very satisfied customers!
Chris Walters
3 months ago
Bobby was very friendly and professional! Great service, and he taught us a few things about plumbing!!
Christian came out to assess a tripped thermostat and quickly identified the root cause. He then presented me with different repair options and costs tiers, carefully explaining each one and the benefits. After making a decision, he returned to again explain what it was he was going to repair and completely the work both timely and with high regard for the quality. My system is back up and running as smoothly as ever. Can’t thank Christian enough. He’s an OUTSTANDING member of your team!
Trevoir Hudson-Thomas
10 months ago
Our OneCall technician Matt was amazing and very informative. Our A/C went out when it was 100+ and OneCall and Matt were very responsive, professional and knowledgeable all at a good value.I would highly recommend calling OneCall and Matt for your A/C needs. Thanks again Matt for being there when we most needed you.
Christian was absolutely wonderful! He made sure to figure out the root of the problem and gave us different plans depending on what we needed/wanted. I felt like he really took the time to explain (which is rare from other companies I’ve hired), and took the time to make sure all of our problems were addressed. Highly recommend Christian and One-Call!
I called OneCall mostly just to get another quote while waiting for another company. Neil did everything right to get my business. He was transparent from the beginning and I could tell he has a passion for the work he does. He explained my options and the process clearly. I have no doubt the work he performed at my house is of the same quality he would do at his own home. My pipes are ready for Houston's next deep freeze. I will gladly recommend Neil to my friends and neighbors who are looking for a professional and trustworthy plumber.
Bernardita Mendoza
a year ago
Christian was awesome! Explained to me what problem my AC had. He fixed it in a timely manner. Christian was on time and is very knowledgeable in his profession. I will highly recommend OneCall.
Michael Pedraza
4 months ago
Had a clogged sink in my guest room and they cleared it out quickly and we’re very helpful in explaining exactly what they were doing.
Christian T. was great! He was very knowledgeable and completed my repair quickly! He gave me some energy saving tips and knew exactly what was wrong with my AC unit! Top notch service!
Samm Wiggins Jr
a year ago
Definitely will use Bobby and his team again. I had two other companies come out and give me the run around on our A/C issues at our business. Employees were super hot trying to work, Bobby and his team came out and fixed the issue right away. Very professional and would highly suggest.
Marvin and Christian with OneCall were so excellent— I will absolutely be using OneCall again if needed. I was able to get scheduled the same day and Marvin and Christian were both so patient with working around issues to locate our water meter and figure out how things worked in our townhouse community. They quickly diagnosed the problem like experts, and the repairs have left us in much better shape than before. They had all the parts needed (which were higher quality than the originals) and were professional, polite, and overall very pleasant. I had a great experience despite it being a stressful situation because they were so lovely. Definitely use OneCall if you want professional, friendly experts to figure out your plumbing or AC issues!
Catherine Bendig
10 months ago
My local plumber not available for several hours. OneCall came extremely quickly when I had water gushing from my broken off exterior water hose pipe and couldn't find the water shut off valve because it was buried. Willie Johnson was kind, friendly, efficient and he fixed it within in an hour. Thank you...turned a bad day into a better one.
The tech came out and performed a diagnostic of my entire AC system. He was very professional and answered all of the questions I had. He explained what the problems were, how much they would cost to fix, and what might happen in the future if I didn't fix them. We ended up cleaning out the drain pipe, putting in algea tablets, and fixing some wiring on the roof too. Thanks Matthew for explaining everything and taking care of me and my AC! I bought the yearly maintenance package so they can come out and check my ac, heater, and plumbing once a year.
These guys are the very best in the Houston area. Quick response, professional and friendly service people, great value, HONEST, reliable, and dedicated to doing quality work at an affordable and fair price. My entire family and I have used them for 25+ years and would never call anyone else! They stand behind their work and strive for happy customers.
Keith n Marie Kosmin
2 years ago
Our water heaters were making Very loud noises after using the hot water. We called One Call Houston and Rob came out to investigate.I was impressed by the thoroughness of Rob’s inspection of our systems and his recommendations. We scheduled a date for replacement of the old units (over 12 years old). Rob arrived on time and did an excellent job of cleaning up the plumbing work around our old units and installing the new tankless units in a clean and professional manner.We are extremely happy with our new units. No more loud noises and no more running out of hot water. And we also save money on our utility bill.Thanks Rob for the great work!
Zaynab Salehpour
a year ago
TL;DR: Bobby was incredibly helpful and knowledgeable. He genuinely cares about his customers and takes the time to educate and inform. Dispatch got him out to help us within 30 min; very efficient! Will use their services again in the future.My husband and I were putting up some shelves and were concerned that we possibly hit a gas line. To put our minds at ease, we called around to several plumbing companies and couldn't get anyone to come out sooner than Monday morning (we were calling Saturday afternoon). We reached out to OneCall and dispatch was incredibly helpful! Within 30 minutes from the time I called, Bobby came out to take a look. He was incredibly knowledgeable and assured us that we did not drill into a gas line; he even educated us on the tell-tale signs we should look out for if we DID in fact drill into one. While he was here, we also asked about some HVAC issues we were having. Bobby identified the issue and showed us exactly what was causing us trouble. We really appreciate that he took the time to help us troubleshoot, even if it was an issue unrelated to the original service call.Overall, incredible customer service experience and we have no doubts regarding which company we will use in the future for our HVAC/plumbing needs!
Valerie Murphy
a year ago
One Call replaced an A/C unit for us 7 years ago. We have a 10 year parts and labor warranty on that unit. During a recent tune-up (performed by another company), it was noted that this system was low on Freon. One Call sent a supervisor out the following day to inspect the unit. A leak was detected and an order was put in for a coil replacement. No hassle, no haggle, no charge. I appreciated the service tech’s honesty and professionalism. He didn’t try to upsell me. I was very pleased with this experience in contrast to previous experiences with this and other HVAC service companies. In my estimation, One Call has a valuable employee in their supervisor, Christian Tippit.
I've used OneCall for the past few years after bouncing around with various other HVAC companies for the past decade. This has been the only one so far that has been consistent with scheduling and professionalism.Recently had routine AC maintenance done by Christian. While the check-up was done fairly quickly, the part that makes the visit stand out was that afterwards we spent the next 40 minutes just talking about the AC. For example I learned a lot about media filters, even though I don't intend to use one. I appreciate that he took his time to answer my many questions afterwards, even when they weren't specifically applicable to my AC unit.
My downstairs unit stopped working after a storm. Christian, my technician was prompt and professional with my repairs. He gave us options and recommended to us what we could do to make our unit more efficient. I highly recommend using them for your HVAC needs.
Natalie Mercadel
a year ago
Third great experience with this company. Great customer service.I was given the option to schedule a same day appointment. My technician Bobby was excellent. He was very helpful and quick to diagnose and solve my issue. I really like that he took the time to explain the repair process in a way I would understand. I highly recommend Bobby and this company.
Rob came out and did a great job! I am very happy with his professionalism !!
Francis Maxwell
a year ago
OneCall installed my on demand hot water heater a few years ago. They also arranged for all of my water pipes to be replaced with PEX A piping. A whole house water filtration system was also installed. Their technicians are friendly, helpful, informative, considerate and well trained. My latest issue was connected to a lightening strike on my house which damaged my hot water heater. Rob came out quickly and found that the controller board for the heater was damaged. He ordered the board which came a few days later. Bobby came out and installed the new board and returned the hot water heater to a serviceable condition. I wouldn't call on any other plumbing service to work on my house. I am very satisfied that I can trust OneCall employees and the quality of their work.
Michael Hunter
a year ago
Great experience overall with OneCall, dealing with Bobby primarily. Had them install a new HVAC system and water heater in my townhome. I appreciated how punctual and responsive they were, and appreciated how quickly they were able to come out, provide an estimate, and then get the work done when I was ready to - sometimes it can be like pulling teeth with other contractors, so I really appreciated this.There was a small equipment issue that came up a few days after my system was installed, and Bobby was very quick in coming out first thing to address it, so I also appreciated the level of service in that regard as well!
I bought a new water heater and after a few months the pilot light stopped restarting. Neil Young was my repairman who had to come out for 3 separate trips to re-install different parts from Rheems that were under warranty. Once the parts were available, he showed up next day with the repair. It's good to have hot water again!
John Coleman
7 months ago
Had a leak under the sink and Bobby showed me the problem. Explained everything thoroughly. Did an excellent quick job. Also I called and he came out quickly.
augustine epie
10 months ago
Found one call employee named Christian waiting on phone call in Home Depot from his office. Noticed the Home Depot employee not knowing what I needed. He immediately came over and helped me get all the tools I needed for work at my house with out asking. Thanks Christian
Rosario, Christian, and Eduardo were very professional and did a great job with our home. We needed the whole house re-piped due to the Houston winter storm and they were in and out within the next day. OneCall has been very patient, professional, and helpful. We would be happy to get all out other plumbing needs done by them. I highly recommend their services.
Jonathan & Rosario installed a new hot water heater for me yesterday and they did an excellent job. They were both very nice, knowledgeable, cool guys who put care into their work. I’d trust them with any future plumbing repairs or projects.
Very cordial, and the $67.5 trip charge was fair, but they quoted almost $500 to remove toilet and replace wax ring. I took a couple hours and did it again myself. The real disappointment was said they said they cant guarantee that would be the fix and anything else would be much more. I guess if you make over $200/hr maybe its reasonable,but its out of my price range. My expectation was there was going to be a more thorough diagnosis and plan of action than a lets start here and rack up a bill with no firm guarantee. Maybe their charges are reasonable but I did not think so.
I was getting the runaround from my (former) home warranty company. My wife called OneCall. Bobby was prompt and no nonsense. Diagnosed the problem and solved it!! Reasonable price and great service at every step.
Bobby was our technician and was very professional and helpful. He explained what the problem was and was able to fix it right away. He communicated directly with the landlord and was about to sort billing out easily. Bobby is knowledgeable and effective, and I would recommend him for your plumbing issues.
Rob did a great job. He explained our plumbing issues clearly and presented our options. He was very knowledgeable to answer our questions regarding several plumbing concerns we had in our house. Another plus, when we called to schedule an appointment, onecall was able to send someone the next morning.
Bobby and Nick came very quickly and resolved our issue (my fault!) with the food disposal unit
Thank you !!!
Jennifer Mai
11 months ago
Matt was a great help with how quick he fixed our a/c issue, especially on such short notice. Definitely would recommend his service to anyone. Life-saver!
Hot Dog Joe
10 months ago
Joe did a great job diagnosing 0ur unit. He was Profesional and explained all our options. He report our unit and kept us informed as he did magnificent work. He was on time and Profesional.Thanks joeDwayne Lyddon
Brianna Miranda
2 years ago
With the winter freeze that just happened, it has been so hard to get anything repaired, but OneCall really stepped in and managed to squeeze us in their filled schedule. We got a next-day appointment and now everything is fixed! We especially have technician Marvin to thank. He came and finished the job so quickly, he even gave us some extremely helpful tips for things that don't necessarily need repairing, just some sprucing up. Since he left, we are so relieved and confident that he did an amazing job fixing everything! This was definitely the most pleasant and stress-free repair experience we've had.
The technician, Bobby was super professional and kind. He showed me and explained in detail what the problem was and also ordered additional parts just in case the problem was further than initially thought. When the repair was said and done, he didn’t need the additional part and we were only charged for what was needed. He also made an adjustment to the setup to prevent further issues. He was honest and helpful and I would absolutely recommend this business to anyone in need of AC, plumbing etc.
Phillip Lowery
a year ago
Had Christian come out to give me an AC tune up and clear the main AC drain line. Got that fixed up and noticed another drainage issue and did not hesitate to stay and help try to resolve the issue. Great job and very helpful. The next day Bobby came out and gave an even more detailed approach to my drainage issue, personal and helpful and provided just what I needed to get my drains flowing smooth again. Highly recommend both and the company. Thanks
Cassandra Fauser
4 months ago
Great service, quick turnaround. Definitely will use again for our fireplace, plumbing, etc.
Update!!!!! Still 5 stars and I wanted to shout out Bobby on our plumbing experience June 2022!!! Thank you so much for your help snaking our kitchen sink and the guidance on our plumbing.We called OneCall about our AC temp being out of control and Rob came out within 2 hours for us!!! He is very courteous, helpful, and explains everything to us so we understand what’s going on. Rob looked at all our vents and went into the attic to help solve our AC problem.I highly recommend OneCall for your AC needs they will keep you cool in this Houston heat!!
My call to One Call was three weeks after the big freeze. Mine was no emergency, but I was anxious to get a drain line unclogged on a home I had just bought as I was concerned about the possibility of a busted sewer line. I was told in the nicest way that an exact service time could not be promised as the company was still very backed up with repairs from the freeze, but they would try to give me a day's notice, with a minimum notice of 30 minutes. I could live with that. The very next day I received a call because one of the plumbers was working in the area and had some time to take care of my problem. I was able to leave work and met Ricky at the house. He was very king and informative. My problem was taken care of in just a matter of minutes and he had ideas about keeping my drains unclogged. Big thanks to One Call and to Ricky for giving me the best possible experience! You are now my plumber and my HVAC and heat people.
Jeff Walleck
8 months ago
Called them out to take care of a leak i had on my toilets had a professional technician arrive soon after we booked the appointment his name was Rigo and was very helpful on taking care of my needs highly recommended!
Used another company to install 2 units a year and half ago. Nothing but problems. Fired other company and will only use Onecall from now on. Called OneCall today when one AC went out (again), immediately got Bobby out. He got me fixed in no time, Bobby is my go to guy now! Super responsive, Quick to help and knowledgeable. Even walked me through what he was doing so that i knew more about my system which i appreciate so much.
Ronak Patel
11 months ago
Bobby came to our house and really helped fix our AC unit. He came faster then then the folks who installed the ac and was very professional. I would for recommend OneCall
Christian went above and beyond what I would consider AC maintenance. He let me know that my attic fan was not working, which is a problem considering I have expensive and new equipment in the attic. He also discussed with me media filters and I did not even know they existed. He also followed through with my other requests and really appreciate his work ethic. He is very knowledgeable, intelligent with a Physics degree (I got a C in college Physics and Astronomy) and I would wholeheartedly recommend him.
Christian was awesome! Serviced my AC, replaced the capacitor, changed the filter and cleaned the unit. Christian is very knowledgeable and knows his stuff! I highly recommend OneCall!
Vondetra Harris
a year ago
Bobby did a superb job repairing my water heater. He was professional, knowledgeable, efficient, and built great rapport. I have used this company several times in the past and I’ve never been disappointed.
Anthony Nwankwo
a year ago
I must compliment Valerie who received my call request for her utter friendliness and charm over the phone. I googled your company today for the first time when I was in dire need of a plumber to fix a pipe leak in the atticAnd I commend Christian for a fantastic workmanship. Both Christian and Valerie are jewels in your company ! Great service !!
Rigo did a fantastic job today. Extremely knowledgeable, well spoken, and thorough. I thought had a leak in a pipe in the attic, but Rigo ended up figuring out it was an issue with the HVAC ducting (cold air leaking, mixing with the hot air in the attic, causing condensation) leaking down through the attic floor. When I thought it was a pipe leak, I closed the water supply valve to the house... which broke! Rigo replaced the valve correctly and communicated great with me all day. A+
Amy McCreary Smith
2 years ago
We have been on the waiting list since the freeze happened and have to call constantly asking when someone is going to come out and repair our thermostat or even get us a quote for installation. They the ones that install our AC and heating system, so we have been using them consistently to maintain it and have been happy until this new experience with them. Really wish I could give them no stars!
Shanna Castano
4 years ago
Great company and staff! I requested service for my water heater and upon inspection/evaluation from the technician, it was determined a new water heater was needed. One Call was able to get us a new water heater installed that same day! We are so grateful and appreciative of Rob who installed the new water heater, and everyone who assisted in a job well done! I have a newborn (1 month old) and One Call truly worked to accommodate us to get the new water heater installed quickly. I will certainly recommend this company to my neighbors and friends.
Marvin stopped by and clearly explained the issues to me and recommended the solutions in a clear and concise manner. I don't think I have ever met a more respectful, kind, and knowledgeable tradesman than Marvin was. He provided me valuable knowledge of my system and walked me through what he was doing step by step. He was a very trustworthy individual and I felt his recommendations were sincere. I will definitely be using OneCall in the future
Barbara McCauley
3 years ago
So so very happy with OneCall! Manager David Nieves came to our rescue this evening. We ultimately needed a whole new system, and David came through in helping us decide what was perfect for our family. He was such a breath of fresh air compared to the other company we had out this week! He was very honest and understanding, even got us set up to survive the night! After 7 days of no air and hassling with the other company, we are really just SO appreciative. Thank you so much David, you and OneCall now have customers for life!
Jeff Chandler
2 years ago
Man, this was as good as it gets! Made a request about our water heater not staying lit. We've been having issues for a while. Mr. Rigo, the technician, explained various possibilities, but as it was an older heater, I insisted on having a new replacement. 3 hours later we had hot water. Last year we had another company tried to sell us a replacement, but I didn't feel good about it. One Call's offer was less $$ and 10yr parts & labor versus 1yr each. Good jod One Call and excellent service RIGO. Thank you.
I will definitely use One Call again and specifically Rob. He correctly analyzed our plumbing issue and the price was very reasonable. He was punctual, professional, cleaned up after the work and he fixed it! We talked to 3 other plumbers and we chose Rob because he was very practical in his approach and seemed so honest. The others immediately started with the sales pitch and a couple of them said ridiculous things that just didn't make any sense. It's hard to find good people and these are good people.
Cassandra Hug
2 years ago
Rob was super helpful with our AC problem! He came out within hours of me reaching out, quickly figured out what the issue was, explained everything to me, and provided a few different options to fix our AC and have protection in the future. He was very nice to talk to and we will be using OneCall again if we have any AC or plumbing issues!
Don't go anywhere else folks. The service and professionalism of One Call AC & Plumbing is excellent. We were without air and the company that initially serviced our ac unit completely dropped the ball regarding service and follow up. I called OneCall and David Nieves came out to access our situation. He showed us what should have been done to fix our problem, and quickly got his team out to do the job right. Thank you and job well done.
Marvin was the service man who came out and repaired busted water pipes. He was friendly and professional and explained everything he was going to do to fix the problem. He showed each cracked pipe that he repaired and took pictures of all completed work. Before he left he cleaned up and discarded all broken pipes. In the future if I have busted pipes I will definitely ask for him and I would recommend him and One Call Plumbing to anyone needing their services. Thank you Marvin and One Call Plumbing for responding quickly cause I know that there were many others in the Houston area still waiting to get their pipes fixed.
Elizabeth Casas
4 months ago
Bobby was really helpful and pleasant, he identified the issue in about 5 min and solved it immediately
Wow just wow!!Needed a plumber asap and I mean asap , had a stopped up sewer that was keeping my family and I from using our toilets and washer machine . Made a phone call to One call and the experience from booking the appointment to having a technician come out was very efficient and effective on resolving my needs . We had a young and friendly face show up Rigo!!! Was so nice and helpful on taking the time to take care of our family needs in our old home ! Had us flushing and washing clothes as soon as he left and offered a permanent solution to keep our sewer system running like new ! Great job guys all at One call !! Definitely a 5 star company!
Stewart Pisecco
3 years ago
I have used OneCall for a variety of issues over the years and they have always provided outstanding service, have been quick to respond to requests, always show up on time, and can be counted on to fix the problem right the first time. Edgar is a great guy and runs a top notch company. On my most recent call, Devin was extremely helpful and provided excellent options when I faced a number of different problems with one of my properties. There is not a better group in town!
Mohamed Amin Bagha
3 years ago
Rigo was very helpful in diagnosing the plumbing issue we had, recommending the best approach to fixing the issue, and promptly making the spot repairs needed to make sure the system was up and running again in no time. He was also very good with communicating regular status updates to me. I am very appreciative of his knowledge and his commitment to client service. 10/10. Would use again.
Levon Franklin
a year ago
My A/C service technician was Bobby. He explained all the issues and options I had. Great communication! He replaced my compacitor and motor. Bobby’s extensive knowledge and hard work ethic got my A/C unit up in running in no time. His customer service was great! I learned a lot about my A/C unit from Bobby as well. I give Bobby and One Call 5 stars hand down! Thank you all.
One day after closing on my home, I scheduled what I thought was routine AC maintenance, as advised by the company who performed my home inspection. Initially, I called a well-advertised company to come by to perform maintenance and was informed that my unit was a nightmare and that nothing would or could be done in its condition. The technician also informed me about a leak and told me he put tape on it. Gee, thanks.I googled other companies and was led to OneCall and Rob came during the scheduled time frame. He was awesome. I didn't get the greatest news because I ultimately had to replace the entire unit, but Rob explained everything I needed to know and I didn't feel taken advantage of. Oh yeah, even though the leak did exist, Rob did what he could in the meantime to make sure my house didn't flood, which apparently was close to happening. Rob was professional, knowledgeable and personable. I would recommend OneCall and refer Rob to anyone in need to escape the Houston heat.Thanks!
Toooooo expensive. Used them to clean clogged pipe in toilet and it cost me more than $340. Will buy me an Auger for $40 and have it handy just in case.
Bobby was great and fixed our AC in under 20 minutes!
Joseph Dotson
2 years ago
Rigo has been out to my house twice and he's always done a thorough and great job. He's very knowledgeable and honest when it come to our service needs. I wish I could give him more than five stars. I have recommended y'all to my friends.
Eric Caruthers
9 months ago
Rosario did a great job for me, solved the problem right-away
and also good communication of the issue. I'll definitely use them for my up keep of my a/c unit.
Paulette Walker-Carthen
a year ago
I would like to thank Christian for his professionalism. He was very courteous and helped me understand many of the problems that need to be worked on in the house we just bought. I would definitely recommend onecall to come out to any house who needs plumbing or AC work!!
Deanna Breland
2 years ago
Unbelievable response and service! Will be a lifetime customer. I had a pipe crack in the winter storm and they found the leak quickly. Very thorough and professional. Called before they came out to the house. Very happy with their work. Shout out to Rob and Frank!
I received services for new Heater install on 04/2020. But March 2021 2 components went completely out before the warranty expired. They were both replaced at no charge due to the warranty. But now January 2022 again the exact same two components have gone completely out again but I was told I would have to pay this time $915.40 & it hasn't even been a full year yet. On the web page it states All Customers Will be Completely SATISFIED I AM NOT AT ALL . There's no INTEGRITY & I did not Fell VALUED... I am have already made a complaint with the BBB & my my next approach will be small claims court for all the money I paid for installation ($1800.00) & a ($67.50) service fee. Not good service at all.. I have no hot water in my home for over a month now
UPDATED 6/11/21:DISCLAIMER: I have no affiliation with One Call Air other than as a customer.These days it is almost impossible to find reliable home support services: Water, heat/AC, plumbing, electric, etc. Everyone wants that magic master list of people they can count on time after time. One Call Air is on that list. I am a semi-retired professional photographer and have been involved in a major charity project for the Houston Sheriffs department. I had a shoot scheduled for a Thursday afternoon, but on Wednesday my Daikin split level unit stopped working, and this after many years of great service. Murphy's law, I guess. So I immediately contacted One Call Air, and that day, they had someone come by to troubleshoot the problem. As it turned out, I decided to replace the old system, but had very little time in which to do it. No problem. The next morning, Marvin [manager] showed up one of his crew and the work to install the new units was underway. I can't say enough about Marvin's professionalism, workmanship and attention to detail. After everything was installed, he even brought a bottle of Windex to wipe any traces of fingerprints off of the studio walls. He also made sure that the unit's head was in perfect alignment with the walls and spent time with me to make sure that everything was operating properly. This is what i call service. Most people are just looking for a quick buck and they're out the door forever. One Call Air is not one of them. They stand by their customers and you can always count on them to perform the services in an exemplary manner. They also provide professional suggestions and advice when necessary, and respond quickly when the aforementioned Murphy's Law kicks into high gear. I wish more companies operated like this one. On a final note, no company is perfect. Sometimes they make mistakes. Sometimes they let you down. All of them. But when push comes to shove, One Call Air is your first line of defense. Thanks Marvin and Edgar [owner]!.............................................................................................................................The very brief story I'm about to tell you is, unfortunately, a very familiar one. I had a clogged bathroom sink faucet; a Kohler. Just a trickle of water was coming out. So I called a well known local plumbing business to fix the problem. When they arrived, they told me - without even bothering to investigate - that I needed a new internal component and that they would have to order it. Two weeks go by and still no component. So I went into their showroom where they tried to sell me a replacement for $700 - plus installation! So I called Edgar at One Call and he had Vance - one of his technicians - at my home the following day. After literally 3 minutes of work, he told me that there was debris in the valve and that needed to be cleaned. This took him about 30 seconds. He replaced the existing part and everything worked perfectly. The entire operation was 20 minutes long - not two weeks, a total run around, and a $2000 bill! You have to be very, very careful with contractors these days because they will absolutely gouge you if they can get away with it. The only reason i didn't call Edgar the first time was because I had forgotten that he also provided plumbing. In the past, I have used One Call for all of my air-conditioning needs. I would mention the name of the other company, but it's not my style to publicly bash a business. Just be careful. Thanks for the great work, guys!
This is my first experience with One Call. Very blessed to work with them. I got a pipe leak fixed and HVAC tune up in the same day. I am on their PHP plan for this year as well! Highly recommend them for plumbing, HVAC and furnace maintenance/repairs, especially if you have on older home. Their experience will come through. Thank you: Frank, Amanda & Rick.
Matt Bartleson identified and resolved our electrical problem very quickly. Professional job! Was honest and trust worthy. Will use again.
jonathan moffett
9 months ago
Christian tippit was excellent on time and very profession he even went over and beyond what he was called to do. He was very informative and very knowledgeable about what he was doing. Will highly recommend.
RIGO with OneCall was very professional, came on time, explained the tire process, was very friendly and thorough. Great Customer Service, I would use them again. He also took the time to explain a few options on future projects that I have planned. Good Job!!
Absolutely will call again!Simple to make an appointment, I was called before they showed up. They showed up during the time frame provided.Rob was our tech super friendly, fixed our problem quickly and at a great price.They can do it all and really make it simple. Call them if you have any plumbing, electrical, or heating and cooling.
Veronica Wilkerson
5 years ago
Great experience working with Ryan and his crew of installers. The original diagnosis was incorrect and a new system needed to be installed. We were outfitted with a portable AC unit the night before the installation and the cost of the original fix was comped from the costs. Ryan & One Call went above our expectations with professionalism during the in-house installation, empathy during the financing process and finally ensuring that the work was done well once the process was completed. We will use them again in the future and recommend to friends&family!
Michael Duckworth
2 years ago
OneCall has serviced a number of needs for both my business and residence. Five stars just for the tech guys that come out to service. Rob has been out for several calls and always provides a straight answer and a fair assessment of the options to resolve the issue. Plus, they've always been timely about their service calls, which I'm sure most can attest to isn't the usual case for HVAC/Plumbing techs. Thanks to these guys, and especially Rob for always being respectful of my time, and ensuring the job is done right, every time.
Not only did Rob solve the plumbing problem, he was also very professional and courteous. He fixed a though issue that a different plumbing company failed to do. He also took the extra step and advised us of how to maintain our pipes and took the time to warn us of potential issues that may arise. He did this knowing he had multiple jobs lined up. I highly recommend One Call.
Michael Liang
5 years ago
Rob with One Call came out and performed a gas leak detection in my home. He was very informative and courteous. After the test I was assured that I don't have any gas leak in the house. While he was in the attic, he also pointed out that I have rusty pipes on my water heater. He was very professional and did not push me into buying additional services. Overall, I would definitely use One Call again in the future.
Debra Hernandez
5 years ago
Josh with One Call helped our seller with some gas/water heater issues we had in a home. He was quick, informative, and friendly. I would definitely recommend his services to any others that are needing services like this done in their home, and he was able to offer a free estimate up front before performing the work.
Derek O'Leary
5 years ago
Very satisfied!We called at 8am to fix a clogged tub drain and we're given an 11-3 window when they could come out. I asked for the earliest available time as we needed the tub functional ASAP. They called back and said Rob would be out at 11.Rob arrived and was nothing but professional and courteous the entire time. We talked through the issue, he trouble shot, and came up with multiple solutions. It ended up being a very easy fix that didn't require any additional work! $50 for the trip fee and we had a working tub! It would've been very easy for someone to not have checked everything and just replaced the drain.A+ on all accounts!
Morgan Bowling
10 months ago
Joe did a great job troubleshooting my AC and finding the issue. They were out within an hour and resolved within another hour on a hot july day.
Rob with One Call assisted with installing and charging a mini split AC unit. The unit is ice cold and cleanly installed. I most appreciated Rob’s professional and straight forward discussions and advice. One Call was responsive and Rob kept to the scheduled appointment time. Great all around experience. I will be calling One Call again!
Stephen Silva
2 years ago
4/12/21 UPDATE: Marvin and Isaac came out and quickly identified the issues with both of my AC units. They showed me where the issues were happening and gave me various solutions. After speaking with them, I enrolled in the PHP plan and I can already see the savings and benefits. Valerie was also very helpful with assisting through the whole process. Overall great experience.Marvin came out and immediately found the problem. He explained what the issue was and what my options were. He immediately fixed the problem and let me know how I could possibly prevent this issue in the future using regular maintenance through OneCare.I will definitely be using their services again.
Rigo came out quickly and got the job done. Definitely would recommend these guys if you need plumbing done. He was friendly and didn't hesitate to answer any questions we had. Hopefully we don't have anymore issues but if we do, I'll definitely call One Call again.
David Nieves was very professional and provided excellent customer. We had a problem with our coil and it was still under warranty. David immediately offered to replace the coil with a new one. He also notice mold on our ducts and offered to install a Reme Halo at a very reasonable cost. David came to our home on Friday and we are scheduled for installation immediately. We are very please with him going the extra mile to take care of his customers. Thanks for your help and your genuine concerned. My husband and I were experiencing headaches and allergy symptoms and we were not aware of the mold.Thanks again for your concern for our health and well being!
Allison Cleveland
3 years ago
Anthony T showed up on time and was very courteous and professional. He was able to fix our issue and gave great recommendations on how to avoid future clogs without damaging our old pipes with caustic drain cleaners. I'm very satisfied with the service we received and appreciate the quality and timeliness of Anthony's work.
juanita monroy
5 years ago
When I called, I was scheduled for 4-6 pm, because Rob was in another call. Around 8 pm I was reschedule for the next day, something I did not mind because Lupita and another staff member kept me informed of the other job that Rob said took him close to midnight to finish. When Rob showed up at my old home, he was very courteous and knowledgeable. He got to work and in no time he had fixed a broken hot water pipe $ 498.00 I would have gladly given them 10 star review if possible.
Faryal Abdoelbasier
3 years ago
I called because the AC in my house I purchased 2 weeks ago was running for hours with the temperature going down extremely slow (1 degree per hour or so). Two techs came by yesterday. I thought they would diagnose the issue but all they did was hold the temp reader against the vents in each room and say that the temperature was getting cooler. They addressed that the filters need to be replaced and they discovered mold in the coils of one unit in the attic. The quote they sent me was to modernize my home (literally stated on the quote) with adding Reme Halo (2 for $2,4K), Pure Air Media Box (2 for $3,2K) and the installation of a tankless water heater ($7K). I asked several times during the visit whether they'll send me a report of all deficiencies with the cost to fix these. The tech confirmed he'll do this. But then went on to sell me a bigger unit and the latest technology (which he listed on the quote). This visit seemed to diagnose the issues but not address them and instead sell units and other unnecessary expensive stuff to upgrade your system.The quote didn't include removing the mold in the coils, which may need cleaning of the units. I still don't know which service is offered to fix the issue with the continuously running AC. I ordered new filters and will see if this solves the problem of the AC running for hours. But I am still left with mold in my unit, for which OneCall did not provide a solution. I am disappointed with the 'trouble shooting' for which I paid $67.50! This was just a sales visit and I need to find and pay another tech to come out and assess the cost for cleaning the mold in my unit. I will never use OneCall again!Update 09.12.2019: Edgar, the owner called me two days ago to verify the review and listen to my experience. He offered free heating and plumbing services for a year to make up for what his employee did wrong. I appreciate the owner making personal phone calls to dissatisfied clients to hear what his company can do better to make customers happy. I also appreciate the refund of the $67.50. Therefore I changed my review from 1 star to 3.Update 12.16.2019: No call from Edgar to schedule any of the free services he offered while he mentioned he put a note in his calendar to call me in November. Guess his first call to me was just to increase the review rating. Edgar, if you read this, please don't call me as I'm not interested.
One Call was able to fit me in the very next day on a holiday weekend, with a follow up appointment a few days later. Bobby and Jacob were very helpful, honest, and helpful in all the questions we had. We ended up needing a water restoration company, and they were able to get one out very quickly. I would definitely recommend them to others!
My A/C went out on a Friday evening and One Call was the only service that answered their phone. Rob was out promptly on Saturday morning and had my system up and running in 30 minutes. Price was very reasonable for weekend service. Will definitely use them again next time. I have an HVAC issue.
We had an issue with a foul odor from our plumbing. We called One Call and they sent a technician out within an hour. He was polite, listened to what we had to say and then gave a thorough examination of our pipes. He gave two options, one being temporary and another for a long range repair. One Call fixed the problem and we will use them from now on with a problem.
Justin Carter
3 years ago
AC went out during the day and didnt know until we got home pretty late that night. Called OneCall pretty late at around 11pm and surprised that someone actually answered. Was able to get David out to our house the next day to look at our unit.David was very kind and respectful on entering our home. He was able to diagnose our AC issue pretty quickly and get it up and running within 20 minutes. It was a simple part replacement, and while no AC parts are cheap, we feel that it was a fair price for both the company's time (especially to get it running within 1 day) and replacement part.5/5 stars would recommend to friends and family.
Came out quickly within an hour, got us completed in less than 24 hrs!
I hired One Call to lower a gas pipe in my kitchen. They came the same day I called. They were there within 4 hours of my call. Lance and Saul were polite when they came into my home and put covers on their shoes. They quickly assessed the situation and gave me a quote; Lance showed me in his binder where the prices came from. They even stepped outside while I made a phone call! Within an hour they were done with the work, but upon my inspection Lance could see that I wasn't happy. He instantly came up with a way to fix it and in about 30 minutes it was perfect! They cleaned up behind themselves and took credit card as payment. Overall, I was very pleased with their speed, manners, and work. I would definitely recommend One Call to my friends and neighbors.
I called to have them check if I have a shut off valve for my gas stove. I thought I did not have it and was clueless, but for safety reasons I just want to know if I can install one. Thay came and showed it to me where it I was. I surprised why they charge me the whole 70 dollars for doing absolutely nothing. These oeople have dollars signsin their faces. I asked for consideration sice they did not do anything but they still charge me the whole amount. I know it was a lapse on my part but during this time of economic dowturn, cant they give even a small consideration. Just goes to show what is in their hearts. Stay away from these crooks, heartless crooks!
Wow. How common is it that a service company comes to your home, does the job they are hired to do, charges reasonable fees, and leaves your home better than it was? Not common enough. Edgar and his crews are top notch, certified technicians ready to be creative enough to see a better way to make things better. These guys are not parts replacers.One Call has seen me through 2 Insurance claims on both of my bathrooms and recommend a mini-split system to replace a ducted HVAC system when replacement of the downstairs system was warranted. Highly recommend! Thanks for the great job!Even during this awful Covid situation, he has been good to his word. It may have taken a little longer, but he gets it done.
Aaron Weissbart
3 years ago
Great customer care from David Nieves. He is very punctual, professional, and responsive. He arrived within 30 minutes of our first call and installed a full central air the same day. His team worked until midnight, on the hottest day of the summer so far, not stopping until the job was done. David offered his cell phone for text message and responds within minutes to every question until midnight. With his team working into the night to finish the job he offered to come back with a fresh set of eyes the next day to make sure everything was done right. The hot house was stressful during the day, but we got a great night sleep in a cool home that night. Thanks David.
I called this place for a very last minute second opinion and they came out right away and the tech give us his honest opinion about our previous quote, even though my mother didn't go with them, he explain to us in detail everything that we didn't get explained by the other company. I personally would've went with their deal base solely on their great financing but it was my mother's choice. I really want to show my gratitude and thank them for their honesty and how fast they were able to respond. I didn't want to see my mother get ripped off and I'm glad they were our second opinion to explain everything to us. I will definitely recommend them to anybody based on the honesty they showed us and how quick they were to respond. I will definitely remember them for any of my future AC problems. Thank you Kim and Henry for your great customer service.
Lorena Manzo-Moglia
7 years ago
I live in the Galleria area and was having trouble with my kitchen sink. Fortunately, One Call Houston took care of my emergency in matter of hours. They sent Eddie and Bobby which were both very professional and explained everything that needed to be done in order to fix the sink. They were also very careful at doing their job so they wouldn't mess the carpet.One Call Houston has affordable prices so I would definitely recommend that you contact them when in need.Thank you again for a great service!
Maggie Oglesbee
2 years ago
Last weekend my kitchen sink became clogged. I tried 2 different drain cleaners, but to no avail. My husband called One Call and they were out the next morning with a $69 drain cleaning special. The technician was very polite and took care of the problem quickly. He also offered advice on keeping the sink flowing. Unlike others, he did not try the old bait & switch tactic to run up the bill. I will certainly use them again for any plumbing needs. Maggie O.
Judy Del Manzano
2 years ago
Rigo came out today . He was very professional and explained everything thoroughly. His work was done in an excellent manner. I’m very happy and impressed with his workmanship. I would definitely recommend and use this company again. One call has a good employee in Rigo Zagal !
Robin Henderson
10 years ago
My water pipe blew due to too much back pressure suddenly, and I had to call somebody to fix it. A friend of mine had recommended One Call Houston plumbing service to me in the past, so I gave it a shot. After calling, they came in the middle of the night just to fix my problem. Thank you. I'm very satisfied with their service.
Lisa Turnpaugh
6 years ago
I would like to strongly recommend this company!! We had a plumbing leak and the service man named Will that arrived at our home was such a pleasant and professional man. It was already dark when he arrived, he said he would need to dig up the yard to get to the leak, I told him we could reschedule for the following day. He said he wanted to make sure we had water before he left and he stayed and made sure we were taken care of !! Very pleasant experience and I will definitely be calling them again for any future problems.Thank you sincerely,Lisa Russell
I called one call plumbing to unclog my sink drain. They responded in a reasonable time. Once Anthony got to see my predicament, he was professional on his knowledge and what I have been told in the past as the gunk was stucco, he told me that was grease. I was happy with the results and I would recommend them to anyone who else needs their services.
One Call Professionals not only fix your problems they give you the knowledge of what they do or did to solve any issue you have. They don't just charge and say you need this they explain who, what, where, when and why to ensure your not being bamboozled. Rob is my professional who I use for all my households wants and needs. Your the best Rob and your mud bugs aren't bad either.
I am a current client of One Call Houston. I called them on Wednesday October 4 2017 in the morning to set up an appointment, they immediately provided me with a scheduled hr. The gentleman that arrived this morning was such a hard worker, his name is J. Rowland. He was amazing, his determination twords making my kitchen sink work was fantastic. He went to get supplies he needed for installing an old garbage disposal. He used a line that was 50 feet long to unclog the pipes. I am so thankful to have this Company service my household I will definitely recommend them always!Thank youYour customerENID Mendez
Weekend Rancher
4 years ago
Absolutely great service. My AC went down on 95 degree day. I called One Call they answered right away. I was given a timely time frame and Vic showed up as promised. He was very polite and I will one of the most thorough AC techs I ever seen. He diagnosed the problem, went to his van and got the correct part and we where back to cooling. No upsells on new equipment or cleanings. Just plain old fashioned service like it used to be. Thank you One Call!
I had a great experience using One Call. Rigo came out for an after hrs call and fixed my issue with a simple repair...no replacement part need. I appreciated his integrity & excellent level of customer service. I would definitely use them again.
Angela Ferr (Read_Eat_Travel_Repeat)
2 years ago
They fixed our leak outside the house before the big freeze and came to the house within hours. Also home Depot and Lowes ran out of pipe liner and they got us some and installed it too. I called other plumbing companies and all had 2-3 days wait period, which is understandable since Houston is about to see it's coldest winter storm ever. But OneCall Houston were prepared to help when the city needed help the most and made sure to get to our house before the freeze. Thank You for being ready when we needed it and probably all of Houston needed it!!!!
I called OneCall Houston for a sewer problem and talked with Amanda she was very helpful and polite she said that she would have some come out to check out the problem. They came with in a hour took care of my problem and the technician was very nice and polite . I will be using them when I need plumbing or air conditioning work. Great Company. B . Grable
Thanks to Mandie and David! You guys are outstanding examples of dedicated professionals. Being in the midst of a bad experience with another plumber who abandoned the job, I was in a bit of a jam to say the least trying to get repairs done for my tenants. It was nice to have the runaround end when I called One Call Houston. If you want honest, dependable, and professional service call these people, you won't be disappointed. Signed up for their Perfect Home Plan so I know my plumbing and A/C needs will be taken care of the first time without anybs runaround!
JOSEPH TAYLOR
5 years ago
Mike Sheldon was the One Call Houston personnel that responded to the call for service. Another plumbing company had been out as part of the home warranty and indicated that there was no main sewer clean out drain to be found. I relayed these findings to Mike who refused to believe that the drain did not exist. We walked around the house and did not find anything, but again Mike went a step further and got a probe and continued the search. His professionalism and determination to resolve the problem led him to find the main sewer clean-out hidden and then was able to proceed. This action alone spoke to his personal commitment to the customer as well as to his company and we appreciated that greatly. The problem turned out to be major as the lateral line leading to the city line was clogged with roots, made of concrete, and broken in a few places. We moved forward with the replacement and all went well. This was also a few days before Harvey hit so it was great that Mike was able to move this job along and get the work completed in a timely fashion. I know I am going on and on, but Mike Sheldon's service and commitment was second to none, top notch, professional, and demonstrated true commitment to himself as a professional and to One 1 Call Houston as an organization. It is people like Mike that make a company great!!!! Keep up the great work and thanks much. God bless and keep. . . . .
I've had a great experience with One call, first over the summer when i needed major repairs and called on a weekend urgently. And Nick from One Call just stopped by again for routine inspection. Everyone is very courteous and they feel trustworthy.
Jodie McCluskey
7 years ago
Customer service was great. I got a quote over the phone and it was exact. David the plumber was very nice. I will definitely will call them for any home repairs in the future. Best customer service I have ever had from the phone representatives to the plumber.ThanksCustomer for life.
Chris Jolivet
5 years ago
We had the best experience with this company from start to finish. The pricing was reasonable and fair and the customer service was un-matched! Our first introduction to Matt and Josh followed up with our Installations by Fabian and Jeff were superb. They were all professional, courteous, and friendly; making us feel comfortable having them work in our home. This company is our new go-to for our Plumbing and HVAC needs and I recommend you all do the same!
I called on Saturday morning after having a pipe burst under the kitchen sink. We had shut of our water main, and quickly needed someone to come by so we could get our water turned back on. I called at about 11am, positive that they wouldn't be able to fit us in on such short notice. They quickly marked my job as urgent and I was given a 2pm-6pm window. Rigo stopped by soon after, quickly diagnosed the problem, and gave me two different options for how he could go about fixing it. He didn't try to sell me on any unnecessary work, and clearly explained the perks of both options. He finished the job quickly, and came to speak to me before starting each new step of the process, so I knew exactly what was going on. Very courteous from start to finish. He even identified an unrelated issue we were having with out garbage disposal, and I hope to have him back in later this week to fix that. I will definitely be using this company again.
Dr. Robert J Moore III
2 years ago
Called on a Saturday morning and Rob came out to the house by lunch to evaluate my complicated AC issues. Very nice and experienced with regard to exactly what I needed now, maintenance for upkeep and potential future issues. My place already feel cooler and less humid.Thanks again Rob, look forward to your other resources as well.- Dr M
Kathryn Bonesteel
3 years ago
Fast and professional service. They were at my house in 20 minutes on a Saturday. Rigo was awesome and fixed my problem right away. Also, the woman I spoke to on the phone was lovely and she even called my landlord to get authorization while I tried to prevent any water damage. Highly recommend One Call houston!
I am happy with Bobby service. He explained everything about the AC and I even got the perfect home plan because it is perfect for me and I do not have to worry about it not more. I called them for a pluming problem and Bobby fixed pretty well. I am very satisfied with One Call company and I recommended to everybody.
Kelly Williams
8 years ago
One Call was very responsive to our project. They delivered on what they promised. Their personnel are very professional. Bobby was informative and punctual. Mark was very personable and took the extra time one prefers to do a polished job. He took pride in his craft and ensured my satisfaction.
I HIGHLY RECOMMEND ONE CALL HOUSTON! - THESE GUYS KNOW CUSTOMER SERVICE!I had a minor issue with scheduling a service person which left me upset and disappointed. However, first thing in the morning on the next business day, I received a call from the Owner (Edgar) who patiently listened to my issue, apologized for my inconvenience, and then stated what One Call Houston stands for, and why they have been service Houston for 20+ yrs. Then in a show of class and good faith, he decided to waive any labor costs on my next repair. Wow, was impressed!Wow, these guys really know customer service and it's no wonder they have been in business 20+ years and are the Highest Rated Plumbing Company in Houston! There is no doubt in my mind that they will be in business another 20+ years!Thanks you Edgar and all the staff at One Call Houston for providing excellent customer service when things go 100% as scheduled and when there are a few bumps in the road!I will be recommending you guys to everyone who needs a good plumber!! Thanks One Call!
1 Call was on time and fixed problem completely. Bobby, the technician, was polite, cleaned up all used parts, and even used disinfectant wipes in the area around the toilet after he was finished (the job was rebuilding the toilet tank). It is unusual to see a repair person who is concerned about leaving the client's home clean and neat, so I was very impressed and appreciative.At my request, Bobby also provided a reasonable cost estimate for doing future faucet replacements in my bathroom & kitchen. Because he was neat and performed today's job 100%, I will not hesitate to have Bobby/1 Call perform the faucet repairs in the very near future.
I had called one 1 call & Eddie & Bobby did a fantastic job! I had just moved into my house the night prior. During a cable installation the main hot water line was drilled through. All I wanted to do was take a hot shower in my new home. Everything from the first initial call to how professionally everything was handled... Quick & outstanding fix. I definitely have their number saved now!
Ron, Rosario, and Edwardo did a fantastic job repiping our house. Our attic is tiny so the job was very difficult. These folks are great professionals and I highly recommend them! Thank you very much for your hard work!!!!
Carlos Salvatierra
3 years ago
A/C system went out. David Nieves was fair and honest. He came out exactly when he said he would. He evaluated our system and gave us options on how to best handle our particular situation. In the end, we decided to purchase a new unit at a reasonable price with a great warranty. David was professional and courteous at all times.
Mark is a very dedicated service professional. I would highly recommend this individual to complete your needs. I was under a very highly stressful situation with water in my house over the weekend. If just seemed everything was going wrong. Then I called One Call and ask that they send me a competent and reliable tech to isolate the source of my leak in the house. Mark was the most highly energetic individual I have ever meet. He was extremely caring and made sure that the house was back in good order. I highly recommend Mark.
I originally call to have the drain lines for my AC looked at because they were clogged. Bobby came by the following day, walked everything down for the whole system and come to find out I needed a lot more work right away than expected. They quoted me a price and were there by the end of the week to replace both drains, replace all the ducked work and install two additional cold air returns. This was easily a two day job. There install team finished to project in one day!!! The install team were very informative and polite to answer any question I had. And they ended up doing more work than expected for the same original price. Price and the work were all very good and I’ll recommend these guys to anyone.Great job and thanks guys.
Matthew Fisher
6 years ago
I honestly just feel obligated to warn people. I was in need of AC service since the outside unit had stopped working. One Call was easy to coordinate with and on time, but their prices are outrageous. Wade showed up and was very knowledgeable. He unscrewed 2 screws and looked at my unit and instantly knew it was the dual run capacitor. He went to his truck and pulled one out... it looked like a $10-$20 part and installed it - I thought max $100 part. He installs it and the unit starts working and then says it's $325. I don't know why I didn't look it up and went along with it, but i paid the $325. The AC works, but the part is literally $9.90 at Walmart. It looked easier to install, took less than 10 minutes. The capacitor has no warranty, but I feel confident i could install it myself next time, just make sure to cut the electricity before doing any work. Moral of the story: I should have only paid the $50 service call which was very reasonable and not paid for the part.
Excellent customer service! I called them on a Sunday evening, someone answered and scheduled me for the next day.Christian was on time, professional, quickly diagnosed the problem and recommended a fix. Would recommend OneCall.
My a/c went out a few days ago, and One Call sent Bobby almost immediately to have a look. He was able to quickly assess the situation and let me know what my options and how much I was looking at spending. He said putting freon in the damaged unit would bandage the situation until I was able to make a decision about what new unit to buy and from whom. I told him I didn't want to spend the money on the freon just to turn around and get a new unit. He said he would put freon in free of charge, and I was only charged their $48 service call fee. Bobby bought me some time to figure this out and assured me there was no obligation to use them for the new unit, but after this great experience, I most likely will!
On 10--23--16 my air conditioner went out. After getting nowhere with my warranty company I called one call Houston. My technician was Henry a comfort specialist. Henry was very friendly and very professional. Henry quickly diagnosed my problem and turned out I needed a new complete ac system. The very next day my old unit was out and my new unit was in. Once your unit is installed they come bback out for a Quality Check to make sure your system was properly installed and answer any questions you have. My quality check technicians were Bobby and Henry. Great guys very friendly and very professional. Great experience with a great team at One Call. So glad I made the right choice. Thanks One Call Houston.
We had a plumbing issue and turned to OneCall for their prompt response and service. Anthony was very professional and went above and beyond. He assessed our issue in great detail and recommended different options to fix our issue. Outstanding quality of service and professionalism from him. Thanks Anthony!
Dennis Fitzgerald
2 years ago
OneCall came to clear a sink clog and fix an annoying sound in the sink from the AC drain. The repairs were completed promptly. However, a few days after the initial repair we noticed the AC drain noise was louder than before, so I reported the problem and the team returned promptly and fixed the noise. We appreciate the prompt attention and making things right. Five star service.
Mark Bocanegra
3 years ago
They charged me $200, and all the tech did, was run a hand held plumbing snake down the drain for 5 minutes. Then without looking at the pipes behind the wall or using a camera to see inside the pipe, he told me that I need a $5000.00 repair. I then went to home depot bought my own drain auger and draino, got the water flowing for $40.00, and haven't had any problems in 2 months. The technician was very nice, but it seems like he was only interested in selling me a repipe service, he probably gets commission. He was at my house for about 30 minutes and 25 of those minutes were just him trying to sell me a house repipe service, he tried offering discounts, warranties, financing even a free new toilet w/installation. And all I wanted was to fix a slow drain.
Bobby completed an under sink repair quickly and efficiently at my apartment. Great professional service and timely show up at the beginning of the scheduled window.Updated - 2019. Used OneCall for a shower issue. TJ showed up and was extremely professional, quick and high quality work. Highly recommended.
Zachary Clark
2 years ago
Don't trust the Google review - these people are rude and unprofessional. I called to arrange an appointment well ahead of time. I was assured it would not be a problem. Then, well after my appointment window was to be called, I got a call from a very rude and disrespectful person who indicated not only that my appointment was being canceled but that they could not reschedule for that day or the next. And making me feel like the bad guy. Go with someone else, unless you like being insulted.
We needed to have a gas line relocated to accommodate a new appliance. One Call arrived on the date and time as promised. The tech assessed the job and gave me a reasonable estimate of time and money to complete the work. I approved the estimate and the technician immediately got busy. The work was finished in less than the estimated time and was done in a very professional way.I plan to keep One Call on my contact list for future plumbing and A/C needs.William WarnerHouston, TX
Blair Shipper
5 years ago
Josh and his counterpart did an awesome job this afternoon! I didn’t have hot water and they were able to get the water heater fixed in no time. Service was quick and I would definitely use One Call Plumbing again!
Linda Mendels
2 years ago
One call is all it took ! The very best AC company that I ever used . So now the only one that I will always use from now on ! Took great care of us , we were only without cooling overnight . They came first thing in the AM , got it replaced and working in three hours . We never had such good service from any company before My thanks to everyone at One Call Houston for being the best . From Linda and Carl Mendels P.S. we are so pleased were telling all our friends .
Josh & Matt were fantastic. They fixed a plumbing leak caused by another plumber who had installed a new hot water heater a few days prior. They were prompt, friendly, reasonable, and competent. I've ordered a new faucet for my clawfoot tub and will request them again for the installation.
Dannie Berry
9 months ago
rob came out and performed a tune up on my ac systems, he was knowledgeable and professional, and signed me up for a perfect home plan to keep my equipment running great. i am very satisfied with one call and rob, please give that guy a raise!!
Bobby was absolutely helpful and I am extremely happy that I called. Today was a really hot day and for some reason my air conditioner stopped blowing out cold air. It was still blowing air, just not cold air. After sitting in my house a couple hours I decided to call One Call Houston. Within ONE HOUR they had a person over at my house, his name was Bobby. He was extremely helpful with my situation. Very happy with the service.
Rigo came out and guided me through locating my gas valve for stove and other plumbing issue. Will definitely recommend to anyone who needs service. Friendly, quick, and great tech. Even turned down tip. Great people and reliable company.
Priscilla Cardona
7 years ago
Oscar was great! Troubleshooted the issue and did an awesome job! I previously had a bad experience but Oscar assured me he would take good care of us and ensured the job was done right the 1st time. I'm extremely happy and will definitely be calling him back! Call and ask for Oscar!!!
I'm super excited that I had hired them to fix a plumbing issue at the same time they fixed two issues for wonderful price and gave me great advice on my second issue and it was my AC unit. The technician that came to the house was Rob Harmon great guy can't wait to see him again to actually help put in my brand new AC unit hopefully be coming in soon
One call does it all! I’ve used these folks a few times for ac repair and plumbing. They have always responded quickly, most notably when the weather was 98 degrees and my house was 102 degrees inside. They came same day, charge reasonable prices, diagnosis the problem, inform you what steps will be taken, and then review the applicable charges. I’ve dealt with a couple other folks in Houston for similar services and was less than statistics. Call One Call first, they’ll take care of you!
These guys are great. I've now had them come out four times and each one was a great experience. They were friendly and professional each time either a plumber or A/C specialist has come out and I can't say enough about their pricing. There was an issue this last visit that resulted in them purchasing parts which we ended up not using because the problem ended up being the shower valve and not the cartridge. They ate the cost of the parts that weren't used and resolved my issue in a timely fashion. My shower works better than it ever had before! Can't say enough about these guys. Thanks for the great work!
Josh was sent out to make a simple water line repair; but the job ended up being much more complicated!! One Call quoted me a price on a simple repair and when things didn't go according to plan; they did not pass that cost onto me!! They are an honest company which means a lot to me! I will refer this company to my family and friends.I will definitely continue my business with Josh!Also, I would like to mention that the girls in the office were awesome! Very helpful.
Dwayne Cookson
6 years ago
On Monday of this week our AC stopped blowing air through our house. My landlord used his preferred company to come check things out. Long story short the problem was misdiagnosed from the beginning costing my landlord a new blower and circuit board when the problem was just a bad circuit board. My landlord's company installed the blower no problem but when it came time to connect the circuit board, these guys were in over their head. My first clue that the young man was clueless, was when he stated I wasn't expecting so many wires. By 7pm Thursday night I had enough and asked the young men to leave as they could not get the board working, I was very tired by this time. I called One Call Service the following morning. They sent two experienced technicians Henry and Bobby out the same day. They arrived early and ready to tackle my problem. Very respectful grown men! They even wore the little shoe booties. It took them less than 30 min to untangle the mess of crossed wires and get the AC running. Kudos to One Call Service for a very quick turn around and problem solving!!
Kara McMillan
11 months ago
Christian did an excellent job servicing my AC and flushing my water heater. Very friendly and professional, I would definitely recommend.
Carlos Suarez
9 years ago
We had a plumbing emergency at our restaurant today. Once we called, someone was here within 30 minutes. Lance was sent to our location and he was very helpful, efficient and professional. He was able to correct the problem in a timely manner for us to open back up for business for lunch. Highly recommended and will definitely use One Call Services again.Thank you,Cafe Rabelais management and Staff
Barbara Jackson
8 years ago
I am very impressed with One Call and the employees I've had contact with. When Amanda answers the phone she is always so friendly and helpful and when Mark comes to fix my plumbing problem he never fails to explain what he is doing and why. He always asks me are you happy? and I always am. We have an older home and it does have issues so we have called on One Call before and I'm sure we will need them again in the future. I have and will continue to ask for Mark.
Tibor.bagocsi Bagocsi
7 years ago
One Call has installed a new Lennox AC unit at our house. The team was professional , courteous, and worked fast. Their work looks a lot neater than the original work done before I bought the house. I would highly recommend One Call for AC work, and based on the AC work they have done, I would trust them with any plumbing or any other work they offer. Great work! Thank you!
This is for the second time that we’ve used One Call Houston. Very Satisfied.I called One Call Houston to installed kitchen faucet and at the same day we’re given an 4-8 pm window when they come out.The plumber – Rigo arrived and he was friendly, knowledgeable, and professional. Respectfully wearing paper shoes when entering our home was an extra plus.The kitchen faucet was replaced within a couple hours and the cost more than fair and reasonable.We hope, we will never need to use them again, but if we need a plumber, will definitely use these guys again. I highly recommend them and will certainly recommend the company to my neighbors and friends.
Joseph Rickard
7 years ago
My neighbor told me about One Call. He said that they have a service that would check AC, heating and plumbing on three separate visits. Being new to Houston, I was told how important it is to have AC. I called One Call and Henry Newsom came to my house on-time, introduced himself and immediately gave me his business card. After inspecting my AC units he took the time to explain system, possible failures and the options that I had available to me. Very Professional. When it came time to repair my AC unit, Billy & Eddie came to the house before I was expecting them, introduced themselves and immediately went to work. They were done in half of the time that they said that it would take and there were no surprises with the bill! Great Service. I also appreciate Amanda in the office who was quick to answer my questions or to get me an answer whenever I called. Great customer service.One Call provides great service and I would recommend them to anyone who has HVAC or plumbing problems. Thanks again.
Rob did a great job to fix my leak. He patiently waited for me to get home. Was very professional, and made the recommendations that was sound. Will definitely do business again with One Call Houston.
I am so satisfied with the customer service that was provided by Mark the service technician. I was so leery about having to make the call on this morning, however I was able to get a person to come right away and he (Mark) was able to fix the problem, use care and cleanliness, leaving no mess behind. Mark worked quickly and efficiently. He diagnosed the problem and made sure that the line was clear before leaving. I will call again and request him, if I ever need any additional services.
Dan Pastorini
2 years ago
Their service is the Best with quality service reps. Rigo has been my service rep last couple visits and is great representative for One call. Y’all should be proud of employees like him. Thank you!?????
Matthew was excellent, Very Professional and insightful on what was needed to get the job done
I live in the Galleria area and had a major plumbing emergency. Bobby with One Call was able to get to me in under 20 minutes and save me from a flooded home. He was meticulous, careful, and extremely kind and professional. He also made sure I got the best pricing possible. Bobby at One Call is the best!!
cookie monster
2 weeks ago
Friendly and informative. Would definitely use again.
If only I could minus the stars...Gave these guys a call about the shower not working, these things are usually just cartridges or simple things like that, so I figure it can't be that bad. The whole interaction felt like I walked into a shady car dealership and they guy is trying to sell you the most expensive lemon possible to someone that knows nothing about cars, expect he does ;) Long story short, quote came out like 1,500 USD for half a day's work (I should be a plumber) because you have to do this, and that, and that. All supported with some make-no-sense-explanation, so like a said, shady used car dealer behaviour, maybe they work on commission I don't know. Quick call to a neighbourhood recommended plumber, 80 dollars for a new cartridge and fixed it in 30 min. Baffles me how this company manages to get people into massive bills, I could have happened to me if I didn't know better. I mean they could have said let's replace the cartridge first for 80 bucks and see if that works right. I wont mention the technician not the get him in trouble because obviously they got a sweet deal going on here.
Replaced 2 units when only one was broken. This is not fake. I had two units...one was a 22 month old Goodman and the other was broken. I called about why the new unit was replaced and never got call back. Only the broken unit needed to be fixed. Salesman took advantage of my tenant who got stuck paying for two units for over $16K.No record in your data base? I have the original of the collection demand you sent me for work I did not authorize on the property which I solely own. That is when I first found out that you had replaced my 22 month-old Goodman unit with a Comfort System.
Christine Quach
3 years ago
Use One Call for the 1st time for my plumbing , they did a great job for replacing my garage disposable at a reasonable price . The technician went above and beyond , when he heard that I made service call to my to hvac company about my heater not working today. Didnt know that the technician from one call is also specialized in hvac. Went to my attic and came back right away and asked me if I'd had any other service providers up here working on anything. I told him yes , comcast fixing my internet. One call technician told me they accidentally shut off the switch in the attic to your furnace . He turned it back on and now and now my house is heating again!!! Thank you One Call
Monica A Nwokocha
4 years ago
Rigo was very helpful, he was on time and honest. He completed the job efficiently and explained everything that he was doing in great detail. I would use this service again, especially because the installation came with a 3 year warranty.
Sandra McDonald
3 years ago
Roger was very polite and courtyist answered all questions we had explained everything he did and why. hope I won't need his service for quite sometime but if and when I do I want Roger to be dispatched out to me again. thank you so much Roger and his dispatcher. Both of you were so awesome.
Kevin Nguyen
11 months ago
Matt was wonderful! He came and was address the issue right away and is very professional. Matt is a wonderful technician and I will go with this company again!
Rider Griswold
6 years ago
We have been with One Call shortly after Edgar started the business and four houses later we are still with One Call. Honest is the word that stands out about this company and the service has been excellent over all these years. My wife and I have used them on our own residence's and rental property. The technicians and very knowledgeable and professional.
Joey Gonzalez
8 years ago
Great Service. I scheduled One Call Houston to come and service my Air Conditioning units. I received a courtesy call and email regarding the appointment and Henry called and arrived ahead of schedule. He checked and cleaned each unit very carefully. He hooked up pressure gauges and thoroughly explained everything. When checking the inside units he alerted me to a small issue with the blower motor and gave me guidance on how to monitor it in case I needed to call them back. It's a good feeling knowing that my AC units have been properly serviced and are functioning properly going into the AC season. Money well spent.
Excellent Customer Service. Technician, Rigo was very attentive and knowledgeable of the work issue presented and completed the job in a very reasonable time line. I would recommend this company to all who would need plumbing work done. Thanks One Call Houston! Rosa Sutton
Rob was extremely detailed and professional when inspecting our plumbing and AC. He was very patient with all of our questions and took the time to ensure we understood everything. Completely recommend OneCall, especially Rob!!
They definitely get a 5 star rating from me, from the great young lady April answering the phone to my technician Josh, he was able to make it out the next morning ahead of his noon time i was put in for and solved my plumbing problem in 30 min and was outta there. the team at one call was a great experience during a stressful time. thanks again one call !!!
I have been using One Call for several years and they are very responsive and efficient. Most recently, Mark came out to help me get the house ready for summer and was extremely efficient, explained all of his actions very thoroughly and was exceptionally polite and gracious throughout his time in my home. Mark and One Call are my first and only stop for AC and plumbing.
Leymir Rodriguez
7 years ago
We are located closed to Jersey Village, 290 and beltway 8, my AC was not good and I called One Call Houston. They sent Eddie the same day, he was great , very helpful, very honest and with a lot of knowledge... we were undecided to make this important decision and Roger and Henry came and they were great, Roger gave us a great discount and long story , short... now I have my new 2 systems (everything new including ducts) paying cero interest and installed the next day... it was incredible... they took care of all the little details. We have some little (minimum) issues, and they took care of them as well immediatelyMy husband and I, we are very happy to found nice people like One Call Houston to work in our house... I will totally recommend to everybody...
Savannah Perez
7 years ago
After my a.c. Decided to quit out on me on a Sunday afternoon, One Call Houston quickly sent over a technician to fix. The technician, Eddie, was extremely helpful and efficient. He gave me a work around so I could have cool air until he was able to get the part needed the following Monday morning. He came back out first thing and worked quickly and efficiently so my day was only slightly disrupted. I would definitely recommend Eddie to anyone.
Monkeysbehind
3 years ago
One Call helped me out when I was in a real mess. I had a contractor do some bad work. I was in a new house with no hot water! And after a big move all you want is a screaming hot shower!! My plumber was Anthony Taylor. Young kid with mad skills. Professional and knowledgeable. No complaints- 5 stars for sure.
Praveen Madathil
8 years ago
One Call Houston (Bobby) did a fantastic job with my HVAC system. Had a problem with my heating unit and he resolved it with ease. Was fast, efficient and very professional. He was on time, soft spoken and explained the issue in great detail before fixing it. He also gave me a bunch of tips for maintaining the system. He even addressed a small issue I had with my in-sink-erator! Fantastic service. Will definitely call on them in the future for any issue. Keep up the good work One Call Houston... Cheers!
A friend of mine used One Call in Katy and was very pleased with her service, so she recommended them to me when I told her about my flooding issue. I called One Call and had a plumber set to come to my home according to my schedule. However, it was a rocky start when I called to tell One Call dispatch that I was available earlier than I thought and the gal couldn't find me on their appointment list at all. With that hiccup resolved, a plumber was dispatched to my home. This is when I started to smile! TJ arrived and calmly assured me that he would be able to assist and I needn't worry. I had a water leaking in my bathroom, but the origin of the leak wasn't apparent to me. TJ quickly found the leak and fixed it (it was actually my air conditioner leaking!)! I was extremely blessed that TJ was dispatched to my residence; he is extremely knowledgeable, capable, and efficient. I must also mention that the cost was very reasonable. I've experienced plumbers who have taken advantage and price gouged, but One Call was is different. I'm so pleased. I hope I don't need plumbing services in the near future, but if I do, I'm calling One Call and requesting TJ! Thank you!
Rigo was awesome! Drain fixed! Great price and excellent service! Really great guy! Highly recommended. We will certainly call him anytime we have a problem!
sharin elkholy
4 years ago
Not only incompetent but these folks are crooks. I called then out to see about a pipe. THey had done a repair for me years ago and charged me over $5000 for what two other companies said should have cost me $3000. When the tech came out he noticed that my pipes were level and not sloping and water was not flowing to sewage properly. I told him that ONE CALL installed that pipe years ago. When I called the office I was told they would replace it at no cost. When they found out that I went with another company to repair my current problem they stopped answering the phone and responding to all of my emails. Criminals and incompetents.
Josh is a lifesaver!! He easily and happily cleared a deep, monster clog (between two shared master bath sinks) that stumped other plumbers for hours. Josh was pleasant, personable, trustworthy and efficient! The clog plagued us for months - our only regret is waiting so long to call for help. Affordable pricing and exceptional service! They will do the job and do it right. Thank you Josh and One Call Houston!
Patrick Anthony
5 years ago
Mr. Ryan did an excellent job fixing the A/C unit at my job. He also advised us on what to do to keep it running smoothly. Very professional, got the job done with no hassle. Would highly recommend One Call Houston services.
UPDATE: Received a call from the owner Edgar, he was extremely apologetic for the miss diagnosis. Was engaging with the technician on the issue. The bulge in the capacitor bottom should have been seen which indicates it had been blown. If you have questions or concerns with an estimate or diagnosis, ask questions. They have been very transparent.Never again!! Called One Call Houston for a warranty repair, technician stated our 2 year old AC compressor needed to be replaced. Cost $1500 for labor! Called our builder, the AC contractor who installed the system when building house replaced the capacitor (starts the compressor) for $80.
I'm glad I'd made a call to onecall. Not knowing any service provider in the downtown area. Moving from Chelsea Massachusetts. Gave them a call for my third floor toilet was backing up. Edgar answer the phone, and asked me several questions about my situation, then he told me that he could have a plumber arrived within the hour . Plumber arrived address my situation very fast and got it fix. Thank you Onecall!
Rigo and OneCall did a great job repairing my broken gas line. Very responsive and worked well with my home insurance during the claims process.
OneCall Plumbing was the best. The team responded to my inquiry quickly, took care of my water heater problem and did so with a genuine care and concern for myself and my family. I am so impressed! Thank you
Rob came by to assist us with clogged drain and and A/C tune-up. He checked out the A/C and informed me of a potential issue and gave us advice to prevent the clogged drain moving forward. Regarding the clogged drain, he instructed me on how to unclog the drain first before automatically trying to charge for additional services. I appreciated the honesty and his method worked to perfection. Thanks, Rob!
Elizabeth Asnes
7 years ago
The entire team at One Call Houston is outstanding! Everyone from the office staff as well as the technicians in the field are stellar! Let me share my experience of them.My work life requires that I live in an Austin apartment part time. I've got a rental home in Houston. In October, 2015 my tenants had barely moved in to a very well kept home. Suddenly the plumbing stopped working which made the home unlivable. They notified me promptly up in Austin.After a few brief phone calls between myself and my tenant I decided to call One Call to diagnose the difficulty as well as offer an estimate of the repairs. It was going to be several days before I could drive to Houston.The plumber in the field, who had excellent communication skills, talked with me via phone every day while I was up in Austin. The staff in the office was eager to send emails as progress was being made to repair the plumbing issues.Upon my arrival in Houston, The One Call plumber informed me that the City had to come out to inspect the repairs made by the One Call employees. Every bit of old plumbing from the home to the property line was completely replaced.The trenches were precisely dug and the new plumbing lines carefully laid and connected seamless, one to another. I was utterly amazed by the attention to detail! Needless to say, their work passed inspection!My tenants were extremely happy to live in their home once again with the brand new plumbing that took about a week to install.
Bernadette Piittman
8 years ago
Mark is the best technician that has ever worked on my home in regards to plumbing. I will definitely have Mark only come back to my home in the future. Mark is very professional and honest. Mark did an outstanding job on my leaking shower. He is definitely an asset to One Call Company. Thank you so much and may God Bless you. Especially working until 9:00pm.
We're very happy that everything that needs to be done (plumbing, Freon, heater etc) in our home is finally taken care of. Mr. Mark did a great job! I commend Mr. Josh as well for a great service with changing our old pipes etc. last time. Thank you ONE CALL for sending efficient and honest workers. Thank you Mr. Mark. Thank You Mr. Josh. From: Mr. Steve and. Ms. Anj
I am very pleased to be a part of this fantastic team !Customer service is always at the very top of the priority list , along with happy employees in a great work environment .Excellent leadership all the way to the very top!Feel free to request me personally for any HVAC or Plumbing Service , Repair , or Installations!At your service ,David Nieves
One Call has been such an amazing company to deal with... their customer service from beginning to end has been amazing. Everyone I dealt with from dispatcher to techs were polite, professional and so helpful. I highly recommend them!
Katrine Kofoed Howard
6 years ago
I had One Call install a new aircon system and water heaters. GREAT customer service, however we did run into several issues which prolonged the installations and resulted in a number of extra service calls (at no additional charge). One Call wont let you hanging, they will keep coming back till the problem is fixed. Special thanks to Henry N., he is a pleasure to work with!
We just had our ac serviced by Mark today and he was great!!! He explained everything to me very detailed and made sure I understood what needed to be done! He will be installing our water heater tomorrow and I know he will do an excelent job. We will be requesting him again for sure!
Called about a very badly clogged kitchen sink drain, got same day amazing service from One Call. Vance came out and did a full snake/coil and camera service to see what was going on. Protip - don't put eggshells through the disposal. Will definitely be keeping this company's contact info!! Very nice and professional service, well-equipped for the job (and they do HVAC and roofing as well). Planning on having repeat service for other longstanding issues we've been avoiding.
Steve Brunner
3 years ago
Rob did a great job for us! He was smart professional and honest in is evaluation and work. I am a long time Pickett customer and am always happy with service Thanks
Steven Kinney
5 years ago
Nick ... I think his last name was Young, came to fix our primary drain line that was clogged and spilling into the 2nd pan. He was great to work with. Super fast, and communicated what needed to be done. One Call also gave us a call ahead to let us know when our service provider would be heading over! Would use again!
My dog chewed my AC cords outside, and when I called at 7 AM, I received an immediate response. Six hours later my problem was solved. A tech named Bobby came out and fixed my AC in about 30 minutes. He even gave me a $50 discount. Bobby was professional and offered great suggestions on how to secure the cords on my AC unit to prevent this problem from happening again. He even taped everything up very well. I hope I don't have to use OneCall again, but I will be giving the company my business again if necessary.
Uriel Lozano
10 months ago
The technician was very profecional and answered all our questions.He came on time.Performed the job in a timely manner. It was quite expensive. The problem was fixed.
Patricia Butler
2 years ago
Excellent Service! Marvin clearly explained in detail what needed to be done to fix my issue and answered all my questions. Received reasonable quote to replace pipes in my home. I will be using them again.
Adrienne Segal
8 years ago
Lance was extremely professional. They called before they came as they promised. He took his shoes off and put booties on before entering. He told me my options without pushing me to buy a new garbage disposal (mine was jammed up). He did a great job fixing it. He was polite and kind. Did I think it was expensive? Yes. Did I think they overcharged me? NO. Plumbers are expensive and I think their prices are in line with most other professional services.
Rob is absolutely awesome. He has been st my house on a few occasions. Very professional courteous respectful and efficient. He is definitely an asset to your establishment. ! Will always request him for my plumbing needs !!!
Michele Herod
8 years ago
One Call is our fix it guys/girls. The team has done practically every minor house repair that has been needed in the past few years. We appreciate the courtesy, professionalism, and honesty from the service. Robert did our AC check, and exemplifies what One Call stands for. Thank you! I hope to not have to call soon, but I will when we need you!
Harry Schultz
3 years ago
TJ provided excellent service today. He repaired my water heater for a fraction of the cost estimated by Abacus. OneCall Plumbing provided on-time, courteous service at a reasonable price. What more could you ask for?
Michael Preng
6 years ago
Never again will I call One Call. My A/C unit was not blowing cold air, so I called One Call for help. I will admit that Wade showed up on time, which has almost never been the case for me when calling a service company. In about 15 minutes, I was told that my motor in my A/C unit was out, and that it would cost me $999 to buy a new motor, because my unit is apparently out dated. It's a 10 year old unit, so I figured that may be true, but that still sounded way too high.Before I could even think about what I should do, it turned out that the service guy is also the sales man. Wade tried to tell me that it wasn't worth replacing the motor and that I should look into getting a whole new unit. He also was quick to pull out his catalog that he had on hand, and recommended that I spend around 12,000 for a new unit. At this point I was fed up, and told him that I would get a second opinion.After doing some research, I was able to buy the motor at a nearby store in the heights for just under $100 and install it myself. I told the story to the guy I bought it from, and he laughed and said that Lennox sells (or at least used to sell) these motors wholesale for $35. Unbelievable.Anyways, my A/C has been working fine ever since. I cannot believe how close I came to getting ripped off. I will not be calling One Call again.
Daniel Foster
6 years ago
Very professional and prompt. Explained all aspects of replacement and what the scope of work was to be performed. Took care and caution once inside my house to insure everything was taken care of and no damage to surroundings. I would recommend this company to my friends.Thanks to Roger and Wade and the rest of the One Call Houston Team!
Nicolas Zimmer
3 years ago
Fantastic experience with David Nieves. He’s made a difficult decision easy by providing me the facts of what I needed. Same day personal service is not easy, but David made it happen while being highly competitive with the final cost. I made the right decision working with David and his team. Thanks!
steve driscoll
7 years ago
I had a service call for a leaking shower faucet. The cost of the repair was more than my budget could allow at that time. The service man (Bobby) changed the call to simply a free estimate (which he did not have to do).I thought that was very nice and I'll probably have him come back and do the job at a later date. Thanks!
Monica Singletary
4 years ago
We had onecallhouston out to our home today to repair leaking water pipes buried in our yard. Rob Harmon was Our Service Tech and he did a great job with our repairs. We have an older house and it was a diffucult repair but he explained what he needed to do and how long approximately it would take and he completed the repair in a professional and timely manner. We will definitely be using Rob Harmon and Onecallhouston again for our plumbing and sewer repair needs.Monica S.
Marina Drazba
8 years ago
I have used One Call twice now in the space of a week. They were prompt, courteous and professional. I hate using plumbers and other services that have you pay for the hour, in this case it was by the job and they stuck to the pricing and they told you up front what the cost was going to be and they don't change it. I use them for my house and my rental house. The service is excellent and I would highly recommend them. If you have problems they are quick to resolve them and Brandy is extremely helpful with any questions you have.
Being a business , we've never had to call a plumber in 6 yrs of being in our new office area. We had an issue come up late one evening . The next morning we had no idea on who to call ... we took a shot in the dark and called One Call, best decision we could have made. Bobby and Ted came out and took care of the issue in no time. Professional and knowledgeable . Couldn't of had a better experience.We know ,now, who to call.
Snezana Brooks
3 years ago
Excellent company, even better RIGO, young men with good manners ,friendly, and knowledgeable what is he do. Rigo did excellent job putting up my tankless water heater, and if anybody needs that type work to be done, call One1Call and ask for Rigo.I am going to recommend this company to all my friends and family.
Very professional and awesome quality work! We had a small job turn into a big job. Are tech Jimmy made sure that the job was done right and complete, after coming from other jobs and late hours!
Cheryl Brogan
7 years ago
Josh and David came to our plumbing rescue on Tuesday and they were wonderful. Very polite and very knowledgeable. They did a great job and in no time at all we were back up and running. Thank you One 1 Call!
Kwame was so helpful and informative. He was on time and very courteous. He made sure my 84yr old mom understood everything that was going on. By far this was the best customer service we have had. I will make sure I request him from now on.
Bryant Bradley
8 years ago
Thank you for One Call. Thank you Mark - he did a great job, very professional. I would highly recommend Mark. I need Mark every time for AC & Plumbing. Mark showed me everything and explained it to me in a very courteous and honest way. I will ONLY call Mark for any of my AC & Plumbing needs in the greater Houston area.
Rainey Goines
6 years ago
One Source put in a tank less water heater 7 months ago. I called them out just to take a look at it and see if everything was OK. They came out free of charge and answered all my questions I had. It was all a very pleasant experience.Keep up the great customer service!Gary G
I live in Katy and I called One Call Houston and they sent me Eddie. He was great and very helpful to solve my emergency. He went out of his hand and time to fix the plumbing issue that I had. I absolutely recommend him and One Call.
Kathren Montani
6 years ago
I am selling my house and the buyer asked I service the AC prior to closing. I called and was scheduled for the very next day. The scheduler was friendly. My technician, Bobby, was professional, timely, informative, and thorough. I appreciated him taking the time to understand exactly what I needed and explaining all the details. Thanks Bobby!!!
They were not any help at all. The person that came made up his mind that the pipe was broken and that I needed a 5000 dollar repair to change the pipe. He didn’t try hard enough to unclog the pipe. I paid 150 dollars for nothing. I rented a drain cleaner from Home Depot for 30 dollars and with a friend unblocked the pipe in an hour. So I suggest you get a second opinion before you call these people, or do it yourself. It will be MUCH cheaper.
Howell Mosley
6 years ago
The service man came out at the time that he was supposed to. he was able to sync the thermostat with the outside unit and he showed me how to do this if this AC loses the connection again. I'm giving the service man 5 stars, but as for One Call Houston, I still give them 1 star. I'm still unhappy that they lied to me to get me to to buy this unit. I'm still waiting for the rebate that they promised. So, keep this in mind if they promise a rebate to you. They will lie to you.
Theresa Steele
3 years ago
One Call Houston is great! Months ago had to replace our hot water heater it was an great job! They also had to fix some plumbing. Now a whole system replacement for our AC and Heating system. Service tech great, spvsr quote and there the next day promptly. One Call Houston did it all in a one day job to install indoor and outdoor system plus new duct work!!! Thank You, Thank you!! David the job spvsr was very professional, very explanatory, had answers to all of my questions ! I would reccommend One Call to all my friends and family!
One call is a excently company i was so empressed with the service they are extremely professional and informational . Ask for Devin he came out because I had a leak in my ceiling. I panic not knowing if it was from plumbing or air conditioning. He diagnosed the problem and showed me that water was coming from my a/c unit. This is a great company because their guys know a/c and plumbing. He gave me options that I could do. Unfortunately I have a 15 year old unit where parts are no longer on the warranty and and need to get my unit replaced which I will be doing through one call. Great company I highly recommend this company
After trying to replace our kitchen faucet on our own we realized the valves needed to be replaced, which was out of our realm of know-how. We called and they sent someone out that night. It was a Saturday night so we really appreciated it as we wanted to get it taken care of asap. We didn't realize the whole building would need water shut-off so they said they would contact our building management to get it coordinated and call us back Monday. I waited all day Monday and didn't hear from them. Finally I called Tuesday and left several messages. Still didn't hear from them (even though the machine says we will call you 7-10 minutes). Finally got a call back the next day saying they weren't able to get ahold of our management so we would have to call them to coordinate water shut off. I called and got a time slot scheduled with our building and then called One Call back to schedule with them. The morning of the appointment I called them to see when they would be there (as it was already 15 min after the appt) and they said they didn't have me down till the afternoon and wouldn't be able to get someone there in the scheduled water shut-off time frame. By now I was just fed up with tying to work with them and communicate with them. I cancelled the appointment and called another company who came down right away and fixed it all. Also, we got charged $90 for One Call to come tell us what needed to be done but then never got them back out to do the work. So $90 down the drain, literally. I'm sure they do a good job wth their services but they need work on their communication and customer service. I will say Lupita who I talked to on the phone several times was really nice and apologetic. I appreciated her answering my calls and trying to work things out. I just didn't have weeks and weeks to finally get someone here.
Called these guys out to Humble at short notice due to a badly clogged kitchen main line, and expeditious work was critical due to family being in town and we had no use of our sink for cooking/washing dishes. Bobby and Eddie arrived quickly and fixed the problem without trying to coax me into unnecessary labor and work. Everything is back to normal with reasonable pricing, and I'd recommend these guys, especially Bobby and Eddie!
John Martinez
8 years ago
I was very happy with the service that was provided today. Mark is the ultimate professional and was very understanding and courteous. He explained everything in detail, did not try to up sell anything, and went above and beyond with the work he delivered. I would recommend Mark to anyone that needs plumbing and/or AC work! Thank you Mark for everything. I will go to one-call for my needs in the future.
Pete Cardenas
3 years ago
Rob stopped by today and did an OUTSTANDING job! He actually took the time to go over what the process was as to the “hows” and “whys” regarding my AC Maintaince. As a consumer it’s difficult to know who to call and trust for these kinds of services as many consumers don’t know what’s going on and sometimes get taken advantage of. But Rob at One Call has dispelled those worries with his professionalism, knowledge in his trade and patience in explaining what he was doing and why it was important to maintain your AC/furnace bi-yearly. Im now an informed consumer thanks to Rob! I HIGHLY recommend Rob and his company, One Call, for all your AC needs. Call them TODAY!-PeteP.S. I almost forgot to mention that Rob is a prior U.S. Army Military Helicopter pilot. Let’s put him to work Houston!
They try to sell you everything they can by keeping you in the dark about what is happening. The tech casually ignored that my parts were under warranty and said I had to buy a whole new coil for $6000 because the unit is showing low Freon ratings. Never said he could fill up and just search for the leak, which I later found on the write up he had to do. When I pointed out that the parts are under warranty he said I had to wait until they check the warranty a few days later and I’m stuck with a broken a/c until then. Keep your $40 fee to come out. I won’t be using your business.
We had a wonderful experience with David Nieves who was professional, personable and quick. The response time was incredible. We were wasting away in the heat and David fixed our issues with awesome skill and expertise. Tammy and Phillip Bryant.
Carlos Marquina
10 months ago
Joe and Rob were very efficient and transparent as they worked through our AC repair (during the worst heat wave of our Houston summer so far). Thank you!
I called last week because my kitchen sink was stopped up. I saw a $59 clean any drain special on their website. Bobby came out and quickly had the sink draining again. He was very professional and explained every step he would take before he started to clear the drain if the first step was not successful. He got it on his first try. Thanks Bobby. And thanks One1Call Houston. I'll call again if I have any other problems.
One Call Houston Plumbing put in a brand new a/c unit system in my older home. All of the guys were very professional and made us feel very comfortable. Robb and Samm represented One Call very well. I will definitely refer this company to there. Thanks One Call Houston Plumbing and Air for your service and for my new quiet a/c and heater system.
After using Onecall my AC is working perfectly . Great company, Ask For Hector. Very professional, knowledge, and most important he answered all my questions and explain all the issues in detailed. I definitely recommend one call.
A couple of weeks back, One Call sent out a technician to help on our AC on a Sunday. As it happened, the AC started working before he got there, but TJ did an outstanding job checking out the unit, and suggesting attic vents based on a infrared check of our house. We will act on that suggestion in the near future. TJ was friendly and went the extra mile. We will call on One Call if we have future issues.
Linda Collier
8 years ago
We are very happy with the service Mark did today. We signed up for One Call Houston’s annual service agreement last week since One Call has been taking care of our 2 AC’s, 2 furnaces and plumbing needs for the last 25 years. Mark was very thorough in checking both our AC units, all our plumbing fixtures, and flushing our water heater. He was very detailed and took extra time after blowing out the evaporator drain pipes to be sure drain lines weren’t leaking and even put plumber’s glue on one drain pipe to be sure the drain pipe wouldn’t pull loose from the evaporator and leak. Mark also tightened up the stems at the base of the knobs on one bathroom faucet so water doesn't seep from around the base of the faucet. We definitely want Mark to take care of future problems we have with our AC’s, furnaces and plumbing. I give Mark and One Call Houston five stars for their outstanding service.
Brandon Scrushy
5 years ago
Matt came and fixed some plumbing issues at my restaraunt (Stoner's Pizza). He did a great job and educated me on how things worked as well as how I can keep everything maintained. Matt & One Call will now be our go-to plumbers! Great service!
We called several 24 hour services with an urgent leak and one call was the only one would could send someone out within an hour. Mark arrived, was friendly and did a GREAT JOB! I will definitely recommend both One Call and specifically Mark to our friends and will be using One Call in the future!
Josh Wiederrich
6 years ago
No idea why there are so many raving reviews about OneCall Houston on Google. Personally, my only positive aspects were prompt call center response and sending a plumber to my house the same day.My water heater gas control valve was diagnosed to have failed catastrophically, requiring replacement. Obviously I was interested in remedying this ASAP, as this prevented my water heater from functioning.Let the issues begin:1) My water heater was still under manufacturer warranty, so replacement parts were free, but the OneCall plumber refused to pick up the parts kit from a local parts wholesaler (literally a 10 min drive from my house). Instead he/OneCall baked the price of a new valve and kit into the pricing. The plumber said most customers just pay it to rush the install the same day (my BS meter was starting to go off by this point).OneCall = $629 total flat rate; OneCall is odd and don’t convey the separate costs for parts and labor (just a lump sum with no transparency). I found out the valve kit is valued at $250, so the labor must have been $379, the remainder. Skipping ahead a bit: other plumbing company in the Greater Heights area = $145 labor ($234 savings).2) When I balked at the OneCall pricing so I could ensure I was getting the best value, the plumber began pushing me to replace my entire hot water heater for over $1000. I was getting quite furious with OneCall then and decided I needed to shop the plumbing market, and to pick up the replacement control valve kit myself.I went to a different plumbing service provider, and saved over $200 in labor alone (not to mention I saved an additional $250 on the free gas valve kit from the warranty claim). The other plumber was much more pleasant and straightforward, finished the work in a quality and prompt manner.Overall, I am terribly dissatisfied with OneCall and their lazy, pushy plumber they sent. I nor none of you should accept their absurdly high prices and awful service, there are many other plumbing service providers around town.
Felix Bradbury
6 years ago
My name is Dr. Bradbury. I have a home near the Galleria that is ~8 years old. My washer leaked all over the floor and so I called Sears. They told me the pipe was backed up - I didnt kno wthe pipes from washing machines backed up. Will came out, noticed that the house has a seprate drain pipe for clearing the washer and fixed the problem in <20 minutes. Will was the utmost professional, on time, courteous and honest. He explained what needed to be done and he did it. Problem solved. He could have charged me for more work but didn't. Very much appreaciated. I have no hesitateion in giving One Call a 5-Star rating and will call them again when I need to.Best of Health
Butch Culpepper
6 years ago
Excellent response time and Wade did a great job. Luckily I had no serious problem this time but will definitely call One Call next opportunity. Since I had no serious issue, I can only say that the Tech seemed very competent in his job and helpful with suggestions to prevent next time. I'll reserve the 5th star until he has to actually work:)
Rob was fantastic! He took care of my problem and gave me great information.
He exceeded my expectations.
I definitely will make One Call my next call when I need plumbing work.
Thanks,
Lou
Mallory Barnhart
3 years ago
A/C went out and One Call came out same day AND installed same day! David Nieves was very professional, communicated everything very thoroughly and best of all, was fast! Will definitely use One Call again in the future!
I wasn't going to write a review until I received an entent to lien letter from this company. They want me to pay the remaining balance on a job never finished and on a job that was done wrong. I paid them 1,100.00 (1/2 down) to install a shower. The entire process was a train wreck. Apparently none of the department communicate with one another because every phone call was ended with umm, let me call them and I will call you back. The first day of install (3 days later than what we were originally told) the guy arrived at 9 and left at 2. The second day he couldn't figure out how to install the bottom unit of the shower, so they tore out half the dryway and cut up beams in the wall to install half the shower incorrectly. He came out of the restroom at 6pm, said I'm done with this packed up his stuff and then left. I ended up having another company come in. They had to take everything thing back out, and reinstall. They had to take everything out because the way it was installed it never would have drained and it was set against the walls crooked. I think if anyone has a right to money it would be me. I paid 3,000.00 for your company's screw up Edgar...
They promise what they said. They were on time. They sent out a technician Rigo that wash knowledgeable and very polite. He explained the process the whole step of the way. The problem was fix in 30 minutes. The price was reasonably. I would recommend this company anytime.
kaiti daniels
4 years ago
When we first called they were very quick to respond indeed. They guy showed up in less than 30 minutes. But he didn’t have the part needed to complete the work so he capped off the line so we could @ least get our water back on for the weekend. He promised to return back on Tuesday as we had arranged, but come Tuesday around noon, nobody was still here @ the house. I finally left for a about an hour and did some brief errands and called my husband @ work to see if he had heard from Will and he told me that he had finally gotten ahold of him after he (my husband) had to call him to find out why he hadn’t shown up. will explained that he had to have emergency dental work and wanted to reschedule for the next day when he already knew I wouldn’t be available so he skied if we could do it on Thursday. My husband informed him that he would speak to me and get back w/ him immediately. After confirming w/ me that Thursday would be ok, my husband tried calling Will back several times and even left him a text message. We finally had to call the office later that evening after my husband returned home to speak w/ someone there about getting someone to come and finish the work will didn’t complete. It was only a short time later after speaking w/ his office and getting it arrranged for Thursday morning that will then responded back and acted like we the customer had nothing to be upset about. He talked down to both me and my husband like we didn’t even matter. I wouldn’t recommend this service to anyone. They will respond very quickly but will make an excuse not to finish and then have to come back @ a later date and if they actually show up it will be a miracle of God. Very poor customer service and they do not quote you a price. The first visit was $127 for the service call and another $524.50 for the emergency repairs just to cap off 2 1/2 inch lines. About $350 of that was for 5 minutes of work for him to remove 3 tiles around the valve to get to it which he could not get out with his dremmel tool so he took a hammer and smashed them to remove them. A little patience and that would not have been necessary in my opinion. My husband decided to go over to their office on Wednesday and speak w/ the manager or owner and was told that he could leave a voicemail. He asked if the manager was in the building and couldn’t get an answer from the woman so he left a voicemail. He never received a call back from Kim the manager so he decided to go down to the office and found Kim there . He asked to speak w/ the owner and was told he was in a meeting. He told Kim he was dissatisfied w/ Will and and how he had responded to us over the phone about lying to us when he didn’t show up for the scheduled appointment. She informed us that she had spoken to Will and that he had told her that my husband and I were both drunk when he showed up and he felt like it was a hostile environment! Not hardly Will! I don’t drink and very seldom does my husband, only on certain occasions... holidays, birthdays and social gatherings. This was not one of those occasions. But nonetheless, we didn’t want Will back out to our home after his poor attitude and sloppy workmanship. He even made a statement about how he used to work for John Moore. Now we know why he doesn’t anymore. He probably wouldn’t show up for work and actually expected them to be understanding.
Awesome company. Technician had superb customer skills. He was on time and very professional. He explained everything he was doing the entire time he was working to assist us in understanding what we were having done We highly recommend this company as well as Willy the technician.
They came out within 24 hours to diagnose and fix a drainage issue. Rob was great - showed me what he was doing and explained the process. He also put up with my nosey hound dog wondering what he was working on under the sink. Problem was fixed in half an hour.
Overpriced exponentially. I.E they where charging me $300+ for a zoning sensor that was $29.95. I recommend being transparent with pricing. Owner did call afterwards and apologized for the discrepancy which i think goes a long way. They did find what was wrong with the AC
Awesome service and technicians and even better pricing. I called them out because I had drain issues their senior tech Rigo came out and diagnosed the problem quick and offered a solution and backed their work with great warranty definitely a 5 star company and will use them again.
Isys Chamberlain
8 years ago
I give One Call Houston 5 stars...they have been Awesome. I had a contractor come in and redo my guest bathroom and he created a MAJOR water leak and in more places than one, he even caused me to have foundation problems. I then called One call the most wonderful young lady answered the phone and she was able to hear the panic in my voice Brandy had such an calm voice that she was able to calm me down. Bobby came over that same day and checked it out and figured out what was going on. Lance, Henry and Josh have come out helped not only fix the main reasons for the call but they uncoverd issues that were caused by that same contractor and they even installed a new water heater.. They are the BEST... I give them ***** stars. They are the company I will call from now on.Love Y'allIsys Chamberlain
K. Wms.-White
3 years ago
My A/C went out, call these guy's and they came the same day!! TJ and Rigo were very knowledgeable, diagnosed and fix the problem in no time. They were awesome and professional! Thanks guy's welcome to the family
Gary Van Gelder
7 years ago
We've used One Call for several years. The first plugged sewer line was handled poorly by incompetent technician. I complained in detailed just the facts mam letter, and One Call fixed the problem immediately, technician no longer works there, one call made things right to our satisfaction. Since then all has been top notch service, Annual HVAC inspections, was advised I did not need to change my filter (HEPA $50/each) so often. Had new hot water heater installed and replaced 1955 era leaking water main to house. All done on time by people who knew what they are doing.
The technician Marvin, that came to my home, stated out his own mouth, that he did not have HVAC license. The manager called me asking, what can he do for me to remove the 1 star rating. After reading his review of what lm stating is untrue, l am not removing a DAMN thing! I am posting this to let other consumers know. It's up to them, if they wish to do business with you. I didn't simply because of your ridiculous quote and pricing of which you admitted to as well.So there!
Roger came to our house to unclog our kitchen drain after we got plastic stuck in it. He was knowledgeable and professional. Hopefully we don’t clog the drain again, but if we do, we will request him to clear things out.
Jacqueline Hilliard
7 years ago
I called One Call Houston because of our plumbing problem we were having. God led me to this Company through a Google search, David was professional, friendly, courteous, and fast. What a blessing he was. I definitely would recommend to everyone with a plumbing problem.
Angela Jarrell
6 years ago
I have been working for One Call Houston for over 3 years. I handle all of their sheetrock and painting. It is a great company to do business with. They have a great friendly staff and treat their customers with great customer service. I hope to continue to do business for years and years to come.
Rigo did a great job at my townhouse today. I had multiple problems and he addressed them all very knowledgeably and professionally. He was extremely competent and very pleasant. I highly recommend Rigo and OneCall.
Katherine Velasquez
6 years ago
We live in Montrose and on a Saturday morning our bath tub got stopped up so badly that the water wouldn't drain at all. We tried to snake it and plunge it, but nothing would work. We called Bobby at One Call Houston and he arrived in less than an hour (on a SATURDAY!!!). He explained the problem throughly and even suggested ways that we might fix the problem ourselves to save money. We decided we would rather pay to fix the problem right away, and he fixed it within minutes. He was so kind and helpful. These people are going on speed dial for us!
Terry Lee-Rosing (Terry Lee)
8 years ago
Fast service and person working under my horrible sink (Lance) was excellent. Very thorough, very professional. Would highly recommend One Call Houston. In fact, plan on contacting them for future services/repairs/updates.
robert mazeda
7 years ago
I called them out because my mothers A/C was having problems. They came out and recommended a whole new system. Of course, I had to get more than one opinion. Before they left, I had them run my credit for financing just to be sure that everything was in order in case we did decide to go with them. We decided to go with another company, but when company #2 ran my credit we discovered that the authorization from one call was still on there. I called numerous times within the next week to get this resolved and all i got was the run around. Excuses ranging from I dont know how to do that, our office manager had an emergency, and the classic it has been taken care of when it absolutely was not. Lets not forget that without me even accusing them, they told me that they weren't trying to make it hard for me to go with another company. BS, nothing but a huge headache! Don't waste your time, if I could put zero stars I would because they don't even deserve 1
Ramsay Linson
4 years ago
One Call Houston has been the sole providers of a/c and plumbing service for our family for more than ten years. Over that period the techs and office staff have all earned five stars.Edgar, the owner, that you need to get to know is a hands on owner that is rare in the business. He will walk you through what his experienced techs are doing in a way that leaves you knowing more about the service than other companies do.In the ten years I have yet to register a negative complaint. I haven't had a need to do so.ONE CALL EARNED FIVE STARS THE RIGHT WAY..THEY DO IT RIGHT THE FIRST TIME/Connell Linson
Liliana Garza
6 years ago
Thank you Joshua for coming to my house and unstopping my toilet. We really appreciate how he put on his boot dovers so that way he would not bring the dirty mud into our home. He was quick and efficient and very courteous. Before Josh left he also brought up a heat check that we should get for this season. Thank you Joshua and one call you are our one stop shop for home services.
Little things mean a lot. When the main toilet needs repair it is good to have a company that understands the value of both function and form.Thanks to OneCall our private throne has new, totally functional interior mechanisms with a much more attractive handle. When things work reliably on the inside and look classy on the outside; that's a win that makes me smile .
I have been a homeowner in Houston for over 20 years and have tried many different service companies. One Call is the best, they always show up on time and are very knowledgeable. Ask for Will or Evan, they did an excellent job installing my new water heater.
Rigo did an amazing job servicing my AC and informing me of potential future hazards. if you enjoy high service levels, quality work, fair prices and Ac repairmen that are potite knowlegble and on time than One Call is for you
Valerie Finley
3 years ago
Great and professional service! The techs got there fast and took care of my problems with my AC and plumbing with no problem! My techs were Rigo and Rob! They are great! Thank you so much.
sharon brooks
2 years ago
Edwardo arrived for toilet leak in my upstairs that leaked down into the first level of our home. I was frazzled, but he was patient and diagnosed the problem and repaired it in less than 2hrs. So far, I am happy with how it went.
Nicole Martell-Moran
5 years ago
We had an emergency on a Saturday during a holiday weekend and called with little hope. Matt came out that evening, found the cause. He gave us the plan, an estimate and was back at 8am the next morning with a crew to fix our disintegrating pipe (on a Sunday). One call has gained a customer for life. Thank you so much!
Called One Call A/ C to service a water heater that would not relight. Water heater was a 8 years old with a new digital electronic igniter system as the service man said . Try to re ignite heater but notice gas line was turn off. I did not say anything. He then says the unit needs to be replace that it cost about $ 600. To do but not guarantee because too many problems associated with it. Cheaper to buy a new heater but since location is not according to code it would cost about $3000.I told him that is ridiculous. That the price of the igniter is more than the heater. Mooney is going to make a loss like that. . That he couldnt replace the heater unless he relocates and install a new oneI told him to never mind his service sounds like a scam deal . Told him no thanks a d paid him $67. To just to tell me that. To me this company is NOT RECOMMENDED TO ANY BUSSINESS OR HOME for service.
Will Wilshire
7 years ago
I recently had two Lennox XC25 AC systems installed at my house. Henry, Randy and the rest of the One Call crew did the work. I couldn't be more pleased with the results. Workers arrived at 9:00am and by 5:00pm, both systems were up and running and cooling my home. Everyone was very professional , knowledgeable and focused on completing the work. I was very impressed with the whole operation. Also, One Call fixed some major deficiencies in the ductwork configuration that was originally installed by the home builder. I recommend one call for any heating and AC service needs.
Deborah Welsh
8 years ago
Bobby was fantastic, informative, polite, & friendly. He explained what he was doing along way. Was not pushy about signing up for the Diamond membership. Explained that offer very clearly. My husband I will most likely be signing up for it. Thank you 1Call.
Deborah Welsh
Stephen Casper
3 years ago
Summer heat and couldn’t sleep. Called one call cause they are my go to. T.J was the team member to come out. He was amazing. Gave a full description of the problem and my options. He was well mannered with taking off his boots, for it was raining all day. He talked to my nephew about his service with the national guard. All around the best service agent I’ve had over. Thank you one call and above all T.J. For all you’ve done
Bobby came to my house and explained every step of the process for repairing my air conditioner. I would highly recommend!
I am very impressed with the services of one call plumbing. Today they came over to install my water heater and MArk, Bobby & Chad did a very very thorough job explaining to me the importance of the water heater. Mark you are a true professional!!! Thank you for educating me with not only the water heater but with the rest of the plumbing services in my house to help my wife and daughter drink clean healthy water and how to maintain clean my water heater for the future through scheduled maintenance. Thank you Mark!!!!Today 11/7/15. I had an HVAC issue with my downdraft oven. I called Edgar and sent over Eddie to take care of adjusting and making my vent blow better. Eddie was real nice and professional and got me hooked up. Thanks to Eddie, I was able to cook a soup for my daughter Rika. Rika and I thank OneCall and their professional team. Thanks Eddie!!!
Eric Freeland
4 years ago
One Call was great to work with. They helped me with financing and their installers came out promptly, were efficient, and had a new system installed to get us out of the heat.
Thanks Roger and One Call!
This coroprati9n runs like a Swiss watch; well organized, WELL qualified. Their qualified techs, Matt and Rob identified our issue, a broken sewer drain to the Mudd district header and aided in the repair. Their gol$ maste4 plumber Josh knows his stuff and drove this task to completion. All needs were facilitated from organizing the digging for access to the buried header, obtaining permits, doing the work, obtaining inspector approval to closin* up the hole created went smooth without a hitch.This all occurred within maybe 12 hours total from physical start to finish. Unbelievable!When they left, the place they digged looked better then when they started!A++ company, highly recommend.They’re in my call numbers for reputable contractors.
I am Anonymous
8 years ago
ONE CALL PLUMBING: Installed a new bathtub drain and shower kit, a new vanity drain, re-built the drain under my kitchen sink, and replaced rusted stop valves in my upstairs bathroom. The technician was polite (Chad), did the work on-time, without making any mess, and the work looks and performs great. Would highly recommend this firm.
Sergio Saldivar
2 years ago
I had clog in the line at my residence. Called and right away the company send out a plumber(Eduardo) and fixed the problem. Eduardo was very polite and courteous answering all the questions I had. I will definitely recommend this company.
We had Plumbing issues. Rob from one call came out and he was very professional and knowledgeable.
He worked diligently until he found out what the problem was. And he did everything in a timely manor.
christy rueda
8 years ago
Lance was dispatched to my house to clear a clogged toilet. He arrived on time and quickled cleared the clog. The price was great too. I would use One Call again and would recommend them to others.
Chad Stevenson
5 years ago
Wasn't going to write one but now I have to. I want to start by saying the customer service is second to none. They are literally some of the nicest people in the world. The main reason why I didn't completely spazz out when things weren't going the way we wanted them to go and it took longer to get everything squared away. So thats the first thing. They have a strong follow up system, they keep you informed to the best of heir ability from what I can see. They were open on a Sunday (a major plus), and the tech (ROB) came early in the morning instead of the normal late afternoon times to make sure it was done before I went to church. (Considerate). He did the (very expensive) gas test (that they discounted to be fair and reasonable) and tried to see what the prob was, even though the test didn't reveal where the actual leak was in the house, (remember this). So he told me it could be anywhere. I told him I'm sure of where it is because i could smell gas coming from the laundry room wall days before when the gas was still on. (Hate that I called counterpoint first, will never do it again). He told me theres no way of knowing unless we open the wall, so instead of paying 180 to do that, i took a hammer to the wall myself and as soon as I opened the wall we saw the cracked and rusted gas pipe. Asked him how much to fix that and I paid, He got it fixed in probably 10 mins. Headed out the door. The inspection was suppose to happen monday and did not because of something on their end. Tuesday had a miscommunication with the city and still no inspection, had to reschedule and the city came that afternoon, we did not pass because the meter had gone back done (after two days) and there was a small vent piping issue at the furnace (something they could've told me Sunday, not their job, but since you're up there and have to schedule an inspection, why not right?) So wednesday comes around and Rob comes back to look at what we need and tells me another bite is coming out of my pocket to fix that. One call not only sent someone that day to take pictures and get parts and schedule me for a next day repair & inspection, but they did not charge me to fix that issue in the attic. This is what I call fair, considerate, awesome customer service. I spent a nice wad of money, (Esp for the test that didn't help me at all, the permit that couldn't get pull till 2 days later and etc) and they met me where I was an decided to help. I truly appreciate them and will definitely use them again if ever we have a problem with our home in the future. Call them now if you need them. Don't waste your time with anyone else. Seriously.
Rigo was great with customer service. Worked after hours to fix our issues, an additional one he discovered. We had wonderful runnning water before he left. Keep up the great customer service. Much appreciated Rigo.
Definitely tried to sell me. Said I had a $16K problem and didn’t even try to offer any other solutions. I felt tag-teamed, as there were two of them. They didn’t even try to get me to understand the problem. Instead, they offered financing. No thanks. I called another company to fix the problem. They came out, explained everything clearly, and I’ve been sitting in a cool home ever since.
Michael Silva
3 years ago
AC went out during the day and came home to a hot house after work. Called OneCall and David Nieves came out the same evening to check it out. Replaced the capacitor in my outside unit and everything is working normal again. David was professional, honest, fair, helpful, and finished the job in around half an hour.
I called the big box truck company to come out and diagnose one of our ac units and they quoted me $1200.00.... I called One Call to have a second opinion and they showed me it was just a fuse that needed to be replaced. I will only use One Call from now on. Bobbys great!
Karl Heimbrock
6 years ago
I live in the Midtown area and Bobby came by my house. In about 15 minutes after I called he showed up and had my lines all snaked within a couple hours. Job was done efficiently and effectively. I was very impressed with the service.
I've had ongoing issues with my a/c until I called One Call. Henry came out and fixed my unit without delay. He's prompt with the job and very knowledgeable, no question went un-answered. I'm very confident to say that the answer to your a/c needs are only One Call away!
Martha Freeman
8 years ago
Mark was just at our home and I cannot express how happy we were with his service. He was very patient in explaining what our problem was. If we ever have another issue, we want & will request him personally. Thank you Mark!! Great job!!
Raven Ellsworth
2 years ago
I cant say ebough good things about these guys. Rob has been to my house on several occasions and is polite, professional and to the point, he knows what he is talking about and i trust his judgment. I will never call anyone else!
I had a great experience with one call. There technician Will was friendly and knowledgeable and very professional. We worked around other issues that were going on at that time around my house. He answered all my concerns. Would recommend them to my family members.
Prasenjit Dey
3 years ago
TJ services our A/C for condensation. Exceptional service and great work ethics. Highly recommend him. The best part he only charged $67.50 for around an hour of work. Excellent gentleman.
Cedric Foriest
2 years ago
5 star company for sure Rigo was professional and prompt on taking care of our leaks in home and signed us up with a membership to take care of the future issues we will have on a 60 year old home ! Thank you one call !
Will just came out and determined that there was nothing wrong with any of our pipelines, and that the standing water in the backyard was due to some low spots. No charge, and great customer service skills. Wow, you don't get that much anymore. Also came out the same day, where other companies couldn't come until next week. Kudos to this company!
Rigo came out the day I called. I'm in an old house built in 1930, so the plumbing is kinda tricky. Unfortunately he had to pull the toilet, but he was able to clear the line of a clog that was backing up the bathtub and sink in my bathroom. It cost $380, but most of that was because he had to pull the toilet. He crawled under my house and took pictures of the pipes to explain what was going on. He didn't try to up-sale me, which I appreciate. I would use One Call again!
I'm very happy with the service I got from One Call Houston. They did an excellent job. I will be calling them in the future and will not hesitate to recommend them to others. Their service representatives were very polite and knowledgeable.
Called for service, they said call back ok. I know your busy but I called again no one answered. Let me know if you can still come by. Someone came but need to come back Saturday raining rating going up. Just finished job have water coming back later to insulate. Didn't get plumbers name but did a great job
Summer Schoppe
6 years ago
We discovered a gas leak in our backyard on a Tuesday. It was about 35-37' that needed to be trenched Called center point, they came out and took our meter until the problem was fixed. I called one plumber for a quote (since I have no idea the cost repair of this). I called 2 other plumbers for other quotes. I did not plan for the 2 plumbers to show up at the same time, but they did. One call was the 3 rd quote to show up. One call plumber tells me, I called my boss to tell them X plumbing company is here to give a quote too. My boss told me to give you the same price as X company minus $100.00. The deal is only good for right now! The job will be finished in 1 day. I called my husband to tell him the quotes. He was ok with going with one call.Wednesday:One call sent 2 guys Wednesday morning to start trenching. They started about 830am and finished digging about 5ish. The guys had to leave to go get a part since they did not have it on them. The 2 works and the master plumber came back about 630-7 pm to finish this up. My husband was supervising them. They did not have the proper tools or knowledge how to fix it. So handy dandy u tube was brought out! In a nutshell they damaged the fitting they were attempting to install with improper tools, and needed to purchase more parts to splice the section that was now damaged from the attempted install.Thursday:I called the office about 10 ish to find out where the guys are. The office staff said once they finish the job they are on, they will head to your house. I was ?! Then the dispatcher guy tells me it was taking his one worker all morning to find the correct part. The 1 worker showed up about 1145! I asked the guys why I was not the 1st on the list to be finished the workers told me since your getting such a great deal, we got here when we could I was told this several times by the crew since I was getting such a great deal....... He stsrted working on the project. I cannot remember why they still did not finish Thursday, but they didn't.Friday:They didn't show up u til about 11 again. They finally got the line set up to where the city could come out to inspect it. About 3 pm I had to take a very sick dog that had surgery Wednesday back to the vet. I missed the city inspector. I did now know I had to be present. I cannot fault one call for that. They pumped 15 psi's in the line.Monday:The city came out to inspect. And it failed! 1. The line had a leak. It was sitting st 0 psi! The worker said it was holding Friday when he was here. Well sir now it's 0! the worker came out that afternoon to try to find the leak. He could not find the leak in his new line he said it has to be on my line in the house. He looked for a leak on my gas lines in the house and found nothing. The worker said well it must be In Your walls somewhere. We will have to open your walls up. I asked to recheck his line so I can see myself it's not his new line. I took a picture as soon as he put the air in his new line. Justnin a few minutes, his new line already started loosing air. He looked for the leak and still couldn't find it. We all came up with the idea to put air in the line and check in the am to see how much air it lost. The worker left. As soon as he left I took my soapy water looking for the leak! Bam I found it. The pressure gauge that he had installed was what was leaking. The worker gave me his cell number, so I sent him a messge I found the leak. He came back refixed it. He put more air in it so the city could come back Tuesday to reinspect.Tuesday:It passed! Centerpoint came about 5 to put my meter back on. He said their are 2 reasons I cannot put your meter back! 1. The plumbing company's gage is still attached and we are not allowed to take them off. 2. The new gas line hole is still not backfilled and it's a safety issue to put the meter back with all that open. The plumbing company finally came back about 6ish Tuesday evening to backfill it. Thank goodness Centerpoint was nice enough to go do his other jobs and come back to us.
Rebecca Ortiz
5 years ago
I would like to strongly recommend this company!! We had a big plumbing problem and the service man named Matt that arrived at our home was such a pleasant and professional man. He said he wanted to make sure it was nathing stuck there or anything. Very pleasant experience and I will definitely be calling them again for any future problems that im sure i wont have thanks to Matt.Sincerely Rebeca
Outrageously overpriced.Friendly, knowledgeable technicians did a good job. But charged twice as much as they should have.Freon was $200/lb when other do it for half that. Quoted a coil replacement for $4500 that others will do for $2000. Quoted running a new duct for $425 that others will do for $250.
Rigo came to my home and provide quality customer service , explained what needs to be done and saved me money. Definitely will refer him and One Call to all my friends.
Thanks One Call
One call was the only plumbing company to call back after trying 3 other supposedly 24/7 plumbers in town. Rico was prompt, professional, and friendly. I was very impressed with his work. Will use them again in the future.
I schedule an appointment online, Mandy called me back in about 10 minutes, and they came out on the same day. Bobby showed up and gave me a step-by-step evaluation of my A/C unit, he was very professional and informative.
Eddie and Billy came to my house on June 24, 2015 and did an excellent job fixing my kitchen leakage. They were professional and the pricing was very reasonable and I would definitely use their service again!
Henrry Dominguez
8 years ago
My AC fan was not turning on. I called One call service and the guy said it was a wire that need it to be replace, he said its $468 to replace the entire wire or $268 to replace a piece of it. He replace a piece of it and before he left he told me I need it to replace the compositor and that was $325. They AC stopped working again the next day. A different guy from One Call Service came in said he will charge me $195 to replace the compositor. After he replace the compositor he said he did not charge me because he said I need it to replace the motor fan and that will cost me $585. THIS COMPANY IS A RIP OFF.
Michelle Anderson
8 years ago
I had Henry out to fix my air conditioner today, he was on time and extremely professional. I will never let anyone else touch my air conditionerEverybody' should try this company and Henry is a true asset to the companyThanks so much Henry you saved me thousands if dollars fixing my unit for nowYou will be the one at ONE CALL to re- pace it when it time has come.
mark blaszkowski
2 years ago
We were without hot water for 5 weeks. We gave them a call after getting the run around from another plumbing company. One Call came out the same and had us up and running. Thank you so much!!!!!
I had One1Call Houston install my new HVAC system a couple years ago and it has kept me wonderfully cool in summer and toasty warm in winter with no problems and a reasonable cost to operate. Henry Newsom has been extremely friendly and efficient. I would recommend them to anyone.
Long story short these guys were expensive, and did a poor job. A tech came and diagnosed our problem as a leaky evaporator coil and so we bit the bullet and got it replaced. Two weeks later the AC is not working again, and this time it's the condenser, and I was given a high estimate. The condenser was leaking so bad it should have been caught the 1st time, it may have been the only culprit. I was given a high estimate so I called a second company who replaced the condenser for half the price, and found a melted and leaking evaporator cap from the first job they had to replace. The second company noted that the evaporator coil was slid into place and not bolted to anything, its cabinet was not replaced. I probably paid 2x what I should have for the evaporator, too.
joshua jarrell
7 years ago
I had Eddy out to my house in the galleria to fix my garbage disposal. He was very clean and polite. He also informed me of all my options before doing any work. If I ever have any plumbing or A/C work I will call One Call Houston every time
Cary Forgeron
7 years ago
Great service, friendly and professional technicians. Explained the process and what he would be doing. Asked me several times if I had any questions or concerns, and was able to repair my AC unit in under an hour. Will hire them again when I manage to break my AC. Thanks!
I am very happy with Mark my personal plumber whom is employed with One Call he showed me every step on the work he performed for me. I highly recommend One Call please request Mark for all your plumbing needs because I definitely will in the future. Thanks Mark
I Must say I am Extremely impressed with the work of the 2 gentleman that came to fix my father’s plumbing Josh and Fabian . They both was very professional and very knowledgeable of what they was doing and my father pipes Was damaged and they Explained everything to us and put our minds at ease I would definitely recommend this company to all my friends customer service a rate 200%
Rigo came out same day was very polite and professional. Replaced both strainers in kitchen sink. Fast and efficient.
Thank You for coming out when I needed HELP. Lance was very good ...he explained what was wrong and explained what needed to be done. He fixed our problem in no time and I would trust Lance to come back . Thank you Lance and One Call Houston .
Gloria Serrato
2 years ago
Great pricing and good quality of work had a issue with my stove and they were able to come out same day and take care of our gas problem in less then a hour, happy with their service and had a good experience using them.
Maria Raquel Morales
5 years ago
Rigo was very professional, explained what he was going to do . The first time he istalled a toilet and the second time a garbage disposal. He showed the work he had done and explained how to use it . He left everything very clean . I highly recommend Rigo, he has very good manners and is very respectful. Very good work ethic.
Sheneka Reese
3 years ago
This is the first time i needed a hvac tech to come and when i say it was pouring down raining and my tech got here in 30 mins. He understood that i have 3 babies and i couldnt be without air. Hector Juarez was done repairing my a/c in 10 mins!!! Thank you so much for ur speedy service and great customer service.
Mallory Kosmin
3 years ago
Rob is wonderful and takes care of all my plumbing and ac needs. He is knowledgeable and professional and honest. I will never call anyone else!!! Give that guy a raise!!!
Dennis Kuhlman
6 years ago
One Call NO SHOWMade an appointment at 2:00pm for a water leak repair. 5:00pm we received a call that the tech was on the way, then about the time we expected the tech to arrive, we received another call saying we have to re schedule for the next day.... The tech was heading to another appointment 40 miles from our location . Needless to say we did not re scheduleWe found another company that knows what customer service is all aboutshould receive no stars
Great company that skills in many trades with hard working and passionate plumbers /ac and heating technicians, drain techs, roofing repair crew and renovation specialist that love what they do!! And ran by a great and caring management team!! They really live by there slogan! One Call Houston really does it all!!!
Our tech, Henry Newson, came out to check our AC system. He walked me through what he was doing and clearly communicated my options. It turned out our AC system, a Lennox Elite series manufactored before 2010, has an evaporator coil that tends to corrode. He explained that this issue has been resolved since 2010. Unfortunately, the coil needed to be replaced.I appreciated his honesty and patience as I contacted the original AC installers to confirm the Lennox warranty coverage. He was willing to work with me to determine the best option.
Gabriela Soto
3 years ago
We had an issue with our plumbing and Rob was at my house within a few hours. Service was quick and precise, Rob was great and I will be recommending him to all my family and friends.
One Call Houston came over today to clear a backed up drain and Rigo did a great job. I have added them to my list of professionals to call when I need service at my home.
New Post: Disappointed - I am still awaiting on the company to be reimburse me for the extra charge. It's been more than two weeks but no updates!!Previous post: The manager called us and adjusted the price for us, which initially was too high.
Ramiro Castano
5 years ago
Tried calling another AC company (at night) when my AC went out and they did not answer. Called 1 Call Houston and they immediately answered.Nick was very professional with his explanations and service and did his best to help us out during a trying time after Harvey. I'll be using 1 Call again in the future.
Magaly Trevino
6 years ago
Same day service saved my weekend! They were professional, attentive, informative and friendly. I was very impressed with the work and pleased with the service. I will definitely call on One Call again and recommend them to others.
Matt Schlabach
8 years ago
I'm very happy with the service I received. Mark and David did a great job and cleaned up everything after their work and even made it look better! They worked hard and stayed late and went above and beyond. I would use them again. Thank you Mark and David!
David came promptly and completed the plumbing repairs efficiently. He was here less than an hour and still took the $50 coupon off the repair bill. I will use this company again for plumbing and HVAC.
These guys (Matt and Joe) were excellent, thoroughly recommend. Professional, punctual and great value for money.
Tranee Martin
7 years ago
I live in Houston an have been without AC for four days now and finally found One call to come out and look at our AC unit. Eddie was our technician and was amazing an efficient. Thank you so much for going above and beyond to get us back up and running!!!!
Arlondo Ireland
4 months ago
Matt was amazing and fixed my toilet with no y
Alisa Peppers
6 months ago
The service was fast and he was very friendly and honest. My disposal is working again!!
Michael Wheaton'
2 years ago
Called so many plumbing companies and only one call was able to send one of their best technicians out to take care of my stopped up toilet and washer machine Rigo was our technician for the dayhe gave us options and competitive pricing happy to say I will be using them again.
Awesome service. Eddie did a great job with checking the HVAC system at our new home in Katy. I will recommend them to anyone who needs quality service.
The technician was courteous and on time. However, the estimate for the work was exactly two times the cost of an alternative plumbing service (from a large, reliable company), so we will not be using One Call.
RIGO was awesome. He was professional and knowledgeable with helping me with getting my home back to normal. Highly recommended!
Called on a Sunday, they worked with me to schedule a time that worked for me. Matt was on time, courteous and knowledgeable. He gave me multiple option to fix my water pressure issue. Great service.
Sammy McCullar
2 years ago
Rob was excellent, he inspected our A/C and plumbing and gave us honest and helpful information. I will definitely be a repeat customer! Thanks Rob!
Michelle Goodman
2 years ago
Rob helped me out with a sink issue within two hours of my call. On time and extremely helpful! Got the sink up and running again.
Wow what a amazing company my brother had them come out to his house for some plumbing stuff and told me how great the company handled them selfs and the technician that arrived was so generous and full of helpful advice his name was Rigo , if you guys are looking for a reputable company to come out and take care of your plumbing or a/c needs this is the company to call thank you One call ?
Rigo arrived early to the appointment which was amazing! He provided excellent service as well as customer service! Highly recommend One Call Houston! Thank you, Rigo!!
Lerline Ramdolph
2 years ago
Rigo came out with his crew and replaced my sewer line at a competetive price and did a grat job plus they also threw in a membership to take care of our air conditining during the hot humid Houston weather definetly honor their service
Valerie Fisher
2 years ago
Rigo was awesome and reliable on getting our water back on by fixing our shower valve good pricing and honest work give them a call
Regina REINOSO
5 years ago
On 5/24, Roger came to check my A/C unit. When he comes in my house he is looking around (looking at the things in my house) instead of looking at me to greet me. He accessed my A/C unit from standing on the stairs of my attic. Instead of giving me quote to fix my unit. He tells me repeatingly, I need a new unit and it's $5000. I then ask him what is it gonna cost to get my a/c working and he repeats $5000. I expressed that I could not afford $5K. Then he informs me One Call A/C has financing. I express again that price is too high and he says I can buy a refurbished unit for $1400. I repeatly ask the guy what can I do to get my A/C running and he is repeating telling me I need a NEW A/C UNIT. So he charges me $47.50 and leaves. I called EZ Comforts A/C company that replaces my fan motors the next day. Witthin 30 mins i can feel my house get cooler. I DONT KNOW IF HE ROGER DOES THIS TO SINGLE FEMALES. I JUST FELT THAT WAY.
Dominic DeSantis
a year ago
Bobby was a great technician who was able to address all of my issues and walk me through preventative care going forward. I would recommend Bobby and this business.
Stephen Sampson
6 years ago
Service call estimate plus camera on a clogged drain line.
Reps were Mr. Mike Sheldon and Mr. Joe Bosch.
On a scale of 10-high best, my wife and I would give them a 20...
Outstanding, in every way...
Wesley Hibdon
6 years ago
came out fast. gave me an estimate of $1,100, $1,200, and $1,400. technician fixed it: FAILED very next day. Paid with a coupon (should have known then). I went and bought pliers and a $23.86 piece. I fixed it my self. didn't even diagnose it properly. Unamerican. Edgar please don't repost on this. I should give 1 star, but the only money I spent was to tip to your nice technician. Thank god for YOUTUBE.
Called in the morning and had a cool house in the afternoon! Service technician was curtous and professional. He told me what the probable issues with my ac unit was and any prices of repair before anything was done. Would highly recommend their service.
Rob came and repaired my garbage disposal. He was really nice and explained to me what was wrong in additional to the repair. Same day service too!
William Bartlett
8 years ago
I called One Call Houston when the A/C company (BMI) that installed the A/C unit in my house would not call me back after I had left a message.Mark was sent to my house and he was very polite and the kind of tec. I like to have doing work at my house. I have asked that any time I need service from One Call that Mark to be the tec. who is sent.Thanks One Call I look forward to a long relationship with your company.William Bartlett
These are the plumbers to call when you have any plumbing problems, they are clean on time and very skilled in their trade. I only call One Call Plumbing whenever i have a plumbing problem. You should do the same for great service.
Horrible services! I was over charged for the work that was done on my toilet and the technician didn't even fix the problem. I had to contact someone else who fixed the problem. I informed the the customer service rep that water was still leaking in my home and she insured me that someone in upper management would be contacting me but know one did. Avoid this business if at all possible.
Amber Sherman
3 years ago
Rigo was professional and very knowledgeable. I have other work to be done and will be requesting him to come back into my home again to do the work.
Victoria Idom
6 years ago
I used one call services prior to this vosit and was completely happy with the first visit. Had to call out a second time and Bobby was so helpful with clogged drain in my kitchen. Thank you one call services and Bobby for your fantastic help!
Lance was dispatched to our small, condo project to investigate our loss in water pressure. The city had recently sent a sub-contractor to our property to relocate our water meter. They apparently did a poor job. Lance found that an old valve, which he had to dig to discover, had been closed. Lance was very professional, thorough, corrected the problem, and helped give us the basis for a claim against the city.
Rigo was awesome he came out quick and was very knowledgeable about the issues we had in hand and gave us the best service we could ask for
I called them out for a leak on both of my restrooms and had rigo come out , addressed issues fairly quickly and gave me their best price and gave me a senior citizen discount with a warranty, highly recommend and will definitely use them again!
Billy Karlen
7 months ago
Excellent and quick service. Quality and professional work completed by the technician.
Called several plumbing companies to service our leaks in home due to the winter freeze but could not come out soon enough than One call plumbing their process of having a plumber out was fast and restoring the water back at our home was even faster , gave me a good deal on our new water heater and took care of our bursted pipes thank you so much One call our plumber was Rigo young guy that held himself professional
Ritha Belizaire
3 years ago
Called for emergency flooding from my upstairs plumbing, hours later they still have not called or shown up. They may be great during work hours, but they are not an emergency plumber and they are not 24/7 as advertised.
The Bestie Show!
5 years ago
One call houston has fast reliable services for a decent price . I had a Man sent from there his name was mike he was very professinal and explained to me what needed to be done. I will be telling my friends and family about them! Thanks!!!!!
The first thing i want to express is one call houston is entirely the best place I've ever worked at as a plumber in Houston the company really cares about there employees, and that goes a long way with me. You cannot find a better place to work. What really matters is that the owner cares about his employees and the customers. that one phone call to one call really means thats the only call you have to make for quality and promt service...
Phillip Nordloh
8 years ago
They are the best plumbing & air conditioning I ever used for plumbing & air conditioning I called for a gas leak they came right out had it fixed in less than & hour.2 weeks latter my air went out I called them they came right out fond problem had the parts the way in no time what a relief on me I am on oxygen cantbreath when it hot they all great to me thanks 1call
Manuel Luna
10 months ago
The tech was here on time was very informative enplane the issue in a way that I could understand. He was very courteous.
Dana Armstrong
a year ago
Christian was very professional & answered all my questions. We were so thrilled to have our AC working again.
Suzanne Stavinoha
6 years ago
We have the PHP plan and it was time for our AC checkup. Bobby was here on time, was very pleasant and knowledgeable, got the checkup done quickly. Very happy with the service!
Erick Aguirre
5 years ago
Rigo was super patient with my questions and thoroughn with the drain cleaning/troubleshooting. And explained their history and customer service first mission. Thank you One Call Houston!
Excellent service. RH was great! Explained everything and even provided a courteous follow up call to ensure all was well. Thanks for the service. Will be using them for future projects.
Anthony was here on time. He walked me through the issue and took the time to explain the problem even further. I am glad OneCall was able to help today, i will definitely use them in the future.
Our AC froze up and when the tech came out to look at it he didn’t even charge us a service fee. Very friendly, timely, and professional. I would highly recommend. Thank you David Nieves!
Abdul-Rahman Zakir
3 years ago
Amazing service, Anthony came over, was super mindful of our time, he took care of all of our concerns, showed us that the pipeline was clear and took care of the plug with ease. Great company would refer everytime!
I agree with the other reviews. Rigo was the guy who came out and he was very educational and I really appreciated that. I will definitely be using them in the future and requesting rigo as well.
Cole Albritton
11 months ago
Matt and Joe were very professional and worked quickly to get the problems resolved. Would definitely use again.
Emily Robersob
5 years ago
Adam was amazing, very knowledgeable and helpful accessing my parents hvac unit. I definitely would refer one call above any company out there! Be sure to ask for Adam! He will take care of you!
Henry came by to perform maintenance on my heat pump this morning. He was very professional and did a good job. He cleaned up before he left. Very happy.
Kristine Davis
6 years ago
This was a great buying experience. The service was excellent and when the guys came to install, they were professional , put down drop cloths and there was no mess and when they left there was no mess. They were friendly and knew there stuff. I would recommend these guys to anyone.
Dane Nicolas Lytle
3 years ago
Called one call since I had plumbing issues they arrived on time and Rigo was great he seen I needed help with other stuff in home and offered him a tip but did it all complimentary at no charge will highly appreciate them and recommendation
Kristen Schlemmer
4 years ago
Rigo did a great job with our emergency A/C repair. He was clear, honest, and fast in his work.
Came out within an hour to fix a small leak, courteous and prompt. First company I called said it would be 3 days before coming out. You cant go 3 days without using your kitchen sink!
Mario G. was very courteous and helpful. He thoroughly explained the issues and the best way to resolve them. Highly recommend this company and would refer Mario G. to someone having plumping issues.
Shevonda Amboree
9 months ago
My experience was wonderful and the technician was very professional and got the job done in a timely manner
Kevin Pishkar
7 years ago
You pay for what you get. I shopped several companies and got a different price every time. I paid a little bit more, but I am Ok knowing that everything was done properly. AC repair is pretty straight forward. So are these guys. Use them.
William Waller
7 years ago
Johnny Sanchez was very helpful. He was very professional and explained the problems and the solutions in great detail. I heartily recommend him for your plumbing needs.
Shane was awesome. Got the job done fast and let me know about potential problems I may have in the future. Used a camera in the drain to show me where the problems were. These guys are my plumbers now!
Adeline Casey
8 years ago
We had a problem with our sewer system. Without going into long detail, there was a disagreement over the charges for this job. After discussion and thought, we came to an agreement with Edgar and he adjusted the charges.
Henry Has Done A Spectacular Job with Handling My Household Needs. I Really Appreciate the A/C Service he Has Provided Along with His Great Customer Service. (With A Smile.) Thank You So Much.
Excellent Service. Came out the same evening to look at the issue and showed up the next morning to take care of it They explained everything to me in detail and offered solutions. Thank you One Call for resolving our plumbing issues!
Marco Antonio Lara
3 years ago
Rigo was fantastic. His level of professionalism and quality of work was exceptional. I would recommend them to anyone.
Rigo came out and did great work! Gave great info for future services which we will definitely use. Considerate and professional!
Garbage, do not call them for service. The send out technicians if you can even call them that- they don’t even know how to install havc systems. Very unprofessional on how they operate. I highly recommend NOT to contract them. DO NOT HIRE THIS COMPANY FOR ANYTHING!!!!!!Plus they electrically fried the new system they installed and still no ac....
Rigo Showed me onecall has great service and they gave a good quote too. Would definitely refer to my friends. Good job!
Bobby came and fixed our toilet! He was informative and fast! I would definitely call and request Bobby’s help again. Thank you!
Rigo and Vic came out and took care of my AC plumbing same day. Very professional and will definitely use them again.
Christian Tippit with one call did services and repairs on my ac unit and he was very knowledgeable. I would definitely recommend him. 5 star
Rigo and his crew came out on Memorial Day weekend and work hard to make sure I wasn’t left without any hot water definitely will recommend them great to have on emergency dial
Candace Clement
3 years ago
TJ with One Call AC did an amazing job servicing my establishment. He was very knowledgeable and efficient. I would definitely suggest OneCall Plumbing and highly recommended TJ.
Excellent and timley service by Rigo and team to replace my hot water heater. The follow-up service provided was also very good.
I called this company because I had a clogged kitchen drain. There response was prompt. The technician, TJ, was professional and very knowledgeable about his job. I will recommend this company.
Rashad Gatlin
2 years ago
Will definitely give them a call in the future, Rob was great he install my water heater with no problem, Thank You
Katrine Kofoed Pedersen
3 years ago
Rob came out to do my six month check up today, he was very pleasant, knowledgeable and took his time to walk me through any work needing to be done, highly recommend him!
Randy M'maitsi
4 years ago
Rigo came out and took care of my drains and toilet that was leaking. He did a great job and he was very quick and efficient.
MaryLou Ballin
2 years ago
Had issues with my air conditioning thermostat long behold had a professional come out which was Rigo and was able to take care of it professionally and with care and a very thoughtful young man highly recommended
Majid Al-sulaim
3 years ago
My ac stopped blowing cold air had Rob from one call come and take a look took the tech 5 minutes and now my unit is back up and running great customer service everytime! Thanks Rob and one call!!!
I love One Call! Their technician came that afternoon, was very knowledgeable about my problem, did the job extraordinarily! He made sure everything was done right, had answers for all the problems that came up!
Donald Babers
3 years ago
Rigo came out and replace our main sewer for a great price and good warranty we will definitely call him back if we need more service
Jamie Chaline
5 years ago
Rigo came out on Easter Sunday within an hour! Fixed my leaking pipe in the attic. Great customer service!
linda guillory
5 years ago
had tech come out and do a g t a test found I had a gas leak thats was $765.00 dollars then capped off gas lines abd told me would be around $9,000 and some change to fix. which being on disibilty and low income. can not afford. but the tech was nice.
Very happy with their service Rigo was very professional and very knowledgeable in plumbing he went above and beyond in making sure my problem was fixed and even gave me a few tips in case the problem persisted I will definitely use their services again and will ask for Rigo cause I was very pleased with the young man...Also very pleased with the lady who answers the calls because she was very professional and would take the time to call me and give me a heads up on my appointment... good job and great staff keep up the good work One Call
Eduardo Oranday
2 years ago
Great service and fair price !
I called very early because of leaks and Rigo rushed to my house to help me out as fast as possible.
Highly recommended
Arthur Alonzo
5 years ago
Rigo was very professional very detailed in his work, I have read all the reviews that's what made me call this company,great fantastic work on time..very knowledgeable mam and explained the work ..I recommend this company to all I know.......rigo is the man....
Had Rigo come and and fixed my water pressure issue, and educated me on the emergency shut off valves. Excellent customer service!
Adenike Ibitayo
2 years ago
Rigo came out and did a great job. He was very patient and professional and he answered all my questions.
Jesus Martinez
4 years ago
Rigo came over to finish the installation of our water heater. Great service and he did a great job. Thanks
Had a backed up drain line that draino couldnt take care of so i called One call and Marvin and Rigo came out early morning with the right attitudes to take care of my drain great company and highly recommend their services .Thank you One call!!
Charles Watson
6 years ago
Henry, the ac guy, is the best! He took care of our needs, and even found flaws that our previous ac people didn't correct! I will definitely recommend him to my friends!
Rigo came out to our house in League City and went above and beyond. He came out on Mother's Day and gave my mother the best gift of all - a working shower and water to the house.
This is an absolutely amazing company! They do much more than just plumbing and ac, they do bathroom and kitchen remodeling, electrical, tile work and more! The owner is hands on and they are reliable, honest and all for great prices!!!
Texas Appliance And TV Services M
3 years ago
Technicians were very knowledgeable and did a great job by explaining repair work. I was impressed with the quality of work, the friendly staff and the price.
George Bradford
5 years ago
Rigo quickly and efficiently diagnosed my problem. He was very personable. I can’t speak for other employees, but I’d recommend his services to anyone
Jacob Goldstein
5 years ago
Rigo came out and checked a possible leak for me. He diagnosed the problem right away and allowed me to proceed with repairs. One call Houston has saved the day again.
A very nice Plumber came by and explained our hot water heater issues to us and we will call back for him to fix our issues soon....his name is Bobby....thanx so much...... would recommend him to anybody that needs of a plumber......
One call AC plumbing from AC houston his best AC guy in company and mark did a good job in my house plumbing AC . Thank you Mark. In future I'll recommend mark as my AC guy.
Dwight Oakley
6 years ago
Bobby Henry came out to tune up my ac unit and check my system and plumbing---he was very fast and proficient--- as a new homeowner he gave me a lot of insight on how to maintain my unit --I am very pleased with his visit and look forward to receiving services in the future
Ron and Lisa A
2 years ago
Solved my AC wiring issue. It helps that he is knowledgeable on both AC and electrical matters. Great attitude too and very customer friendly.
$832 ($ 925 without discount!) to replace a fan motor! NO WAY. Do not call these people under any circumstances.
Edited to add: replaced motor for under $200 with an honest tech.
Rigo was very kind,and helped me understand what was going on with the plumbing in our house. It was a very good job.
Stephen Dockery
a year ago
Great service quick repair. Rob was very diligent even when it came to calling the heater supply company.
Angela Aguilar
3 years ago
Anthony Taylor was very professional and respectful. He was very quick with the job. Thank you for the job you did.
Malcolm Jackson
3 years ago
Rigo was great on explaining how to prevent any future breakdowns on our plumbing and gave us a free membership HIGHLY recommended
staci edmonds
3 years ago
The most knowledgeable and professional! Very happy with our service. Rob took care of everything and took the time to explain everything. So pleased!
sheila flowers
7 years ago
Have used One Call for business and home-for EVERYTHING! Everyone polite, professional and very helpful....Lance is awesome!! Their work was prompt and great.
Divyansh Chauhan
6 years ago
Will and Bobby came to my house and provided great plumbing service and were very patient! I would recommend them if you need quick and fast and reliable service!
Wesley Thomson
7 years ago
Good experience with them. Fixed my heating without any fuss at all. Came relatively fast, gave me tips and informed me and finished the job professionally.
Catherine Perales
9 years ago
Bobby was so amazing! He talked me through getting our AC turned on OVER THE PHONE! A simple flip of a switch! He was so amazing!!! Thank you!!!!
Martha Fisher
5 years ago
Rigo was thorough and helpful. He answered all of our questions about the problem with our water heater (and other plumbing problems).
If you ever have Problems with Plumbing or any other Service that they Offer give them a Call very satisfied ,Rigo has so much Knowledge and is very good .I also got a 10 Year Warranty and free Check ups for 1 Year
Thank you One 1 CaLL
Michael Winters
5 years ago
they say 24 hours, but when we called they said they would have a technician call us - no call back after an hour. We called again only to be told you are not on the schedule. They did not offer any future appointments. I guess you are supposed to know when your AC will break so you can schedule it.
Great technician Dylan. Great work!
Damon Gutshall
a year ago
Rigo came out fast and efficient and addressed the issue in a professional manner!
Mr Christian and colleague were professional, great communication and superbcustomer service throughout. Highly recommended!
Bobby was amazing!
He was very informative! He came last minute and got the job done!
Thank you Bobby!
Melanie Melkus
5 years ago
I called on Friday with an emergency plumbing issue. Never received a return call. They could have let know no one was available so I could have called out someone else. Not impressed with lack of customer service.
Shiela Ferguson
3 years ago
Rob was prompt and professional. He explained the process and was easy to talk too. He is someone I would use again.
Josemarie Baua
5 years ago
Excellent works. Rego has an excellent job.
I really recommend to all my friends. He help and educate me for what is next to be done to prevent this problem in the near future.
The repair person that came to the home grossly over estimated the damage and cost of the repair.He exaggerated to the point of telling the tenant that the entire ceiling would fall down from a simple clogged sink.
Tom Vanderwegen
4 years ago
Had an emergency flush out of my dishwasher drain as kitchen was flooding; Rigo came in and fixed it in no time. Everything s working like clockwork now!
david lujan
11 months ago
Bobby came out to check out our ac system that wasn't cooling right. Great knowledgeable guy!
Great service from Rob. Able to help fix our problems, as well as, giving us helpful advice on heating and cooling and the importance of regular maintenance
Donnie Hamilton
3 years ago
Rigo was great will have One call saved for future work since they did outstanding work and showed great service
Great experience with this companyAnd cannot go wrong with the number on HVAC Rep David Nieves he gave me a hell of a deal to completely overhaul my new acThanks man and Thankyou One Call ACTyler Nelson,Would recommend this team to anyone
Nadia Mohyuddin
3 years ago
the company was able to come and check out the outdoor grill. they were not able to necessarily do the repair job but were helpful in connecting me with the folks who could help. appreciate their help!!!
Franchesska M
4 years ago
Mario G from One Call provided great service. This company has knowledgeable and professional employees that have their customers' best interest in mind.
Rigo came out did an Outstanding Job / Professional
Will Recommend always. Thanks Rigo
Winston Bailey
a year ago
Christian did a excellent job,very professional explaining everything to me.
Rob was great. Very informative and super friendly. I will definitely be using OneCare again.
Rhett Parmley
2 years ago
Called for a leak i had in my wall , the technician that came was Rigo and managed to repair leak late evening for us and make sure we had running water for the night
Kelly McKinney
7 months ago
Bobby was on time, professional, and he fixed my AC on a Sunday.
Rigo was Great has our water heaters back up and running will definitely call them again
Great work performed by these guys Rigo showed up on tine and was very professional definitely will call them again.
Kayden Unruh
11 months ago
Matt and Joe were awesome and saved the day! Great guys.
william banks
2 years ago
Rigo was fast and efficient on taking care of my plumbing Repairs and had good prices thank you onecall
Excellent response time, Good service, cleaned up, said would vacuum but forgot, left overflow junk in sink. But otherwise very good would have given a 5 star rating otherwise.
daliah bazerbashi
7 years ago
I recommend one call, they are expert. one of his staff his name Boby, he is so helpful and on of the expert of one call company. He did a very hard work, thank you Boby.
christine rickert
8 years ago
Bobby did a great job. Called ahead of time and arrived as scheduled. I would recommend this company in the future.
Cameron Giamalva
7 years ago
Always a pleasure, from the desk to the door the whole team is on it. I've been using the team for 6+ years, never an issue. When I have a problem, they solve it promptly.
Jennifer Monju
5 years ago
Nick was very prompt and professional. Fixed our A/C quickly! Excellent service on a holiday as well.
Danielle Lauzon Harper
6 years ago
I called about replacing my garbage disposal. Bobby and Henry came out and replaced it super fast, same day service. Very nice, excellent service.
Bobby was great! He was super efficient and helpful and took care of business. Definitely my number one pick!
Jennifer B Russell
4 years ago
Heater stopped working during a cold front and it was raining outside. They were able to replace the broken parts and get it working in about 2 hours!
Mary Eileen McClung
3 years ago
Wonderful group of people! Courteous, respectful, very knowlegeable. The associate that came to my house was Rob.
David came out exactly as scheduled, solved our problem quickly, and charged only the service call. He was friendly, professional, and helpful.
Amazing service by Bobby! Fast, Saved Us $$$, and Fixed within 5 minutes! Will definitely call and request Bobby again!
They had a great price to get my drain cleared and when the issue was more complicated they did an excellent job to get the problem fixed.
Jeremy Campbell
5 years ago
I just had a fantastic experience. Rob was able to solve my issue very quickly. I definitely recommend this company.
Anthony was great. Extremely friendly and very knowledgeable. He cleared my line and provided very valuable feedback.
We will never use big box companies again. Bobby and Eddie did a fantastic and professional job on our air conditioning.
Jeff weinstock
7 years ago
I had an issue with my water heater. I called One Call they were here with in 15 minutes problem solved in 5 minutes. I will never call another big company again. Thank you Bobby and Eddie
Rigo came to my house on mothers day and he was the only one out of all the other plumbing company's that came assist us when we had an emergency he repair our water main line that was broken i will be calling them for the next service.
Representative Mr. Vic’s service is exceptional!!! Great service and very knowledgeable!! Highly recommend to anyone needing a/c service.
Good service and great quality work definitely recommend them our service tech was Rigo high solutions#waterheaterreplacement#plumbing#acrepair#houstonplumbing
Thomas Wright
3 years ago
TJ was a fast and professional plumber. He explained the problem and he fixed the problem. Courtesy goes a long way with me.
Tatie Peeler
5 months ago
Easy to work with helpful and pleasant crew.
Bobby came out the same day and gave fast, reliable service and patiently went over all the options available to us going forward. will def use again
I received very friendly and professional service. They explained everything clearly and was able to resolve the issue quickly. Highly recommend this company.
Michael Meyers
8 years ago
They quoted $291.00 to run a snake down a drain to unclog my backed up tub. LOLOLOLOLOL.No. They did not do the work. I got on youtube and fixed it myself.
Evelyn Gutierrez
4 years ago
Rigo came quickly and was super friendly and kind while he took care of our plumbing issue!
Maurice Middleton
7 years ago
I had Josh and David out today to fix well install missing pipes!These guy's went above and beyond, fast and friendly service.Five STARS!!!!!!
Rigo was great. Took care of my plumbing issues. I highly recommend One call
Rico and Rob came out and removed to old gas water heaters and replaced it with a tankless system. They did an awesome job!
Lalitha Nettyam
5 years ago
Rigo came out to Katy. He did a great job unclogging the sink! He took his time.
Evelyn Roberts
2 years ago
Rigo was great, on time. Great customer service. Fair price.
Awesome service Rigo was fast and efficient on making sure my gas was turned on at a timely fashion will call again
$299 to replace a $10.00 thermocouple on the water heater? What a ripoff! I would call around before I call these guys.
One call came out and took care of my sewer problems when no other company would recommend them for sure rigorous did a great job with camera inspection
Jacquelyne Duque
6 years ago
Bobby came rushing over to my apt by the galleria. My emergency water valve broke and my landlord wouldnt answer his phone so I called and Bobby came over to stop my apt from flooding in 15 minutes! Thank you!
Marc Grossberg
a year ago
Bobby came out and spotted every issue, explained it to me, fixed it and was out in ten minutes.
Tammy Marshall
4 years ago
One of my friends used these guys when i was At her house. They are very professional and worked fast. She was very satisfied
Rigo was awesome! Every time I need them they are prompt and effective!
Martin Chavez
3 years ago
One call was professional and timely. Rigo very friendly and knowledgeable. I definitely can recommend their service.
Linda Whitebone
10 months ago
Rob and Matt did excellent job! Thanks
Kathryn Kuntz
3 years ago
Anthony was very professional and efficient. He was friendly and courteous.
Job well done.
5 star company for sure, took care of my plumbing needs and gave me a competitive price ask for rigo?
Always a great and personalized experience with educated and professional staff who care about you as thand client and the quality of their work. I highly recommend them for any of their services, as I have used most of them :)
Jennifer Ross
6 months ago
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Was very pleased with the outcome of our visit!
Rigo came out and quickly resolved a block pipe problem at the house. Highly recommend him.
Vincent Gagné
7 years ago
Great service by phone and emailNice, patient tech who showed up on time (I got a call 30 minutes before too)Good work and inspection done on 2 heating unitsGood priceI will use them again and update this review with more information
Linda Traylor
3 years ago
TJ was a great tech, so professional and very clear about my options for repair or replacement. If I need there service again I hope I get him.
Irvelli Morris
3 years ago
Rigo was great fixing our plumbing issues in home will recommend one call to any one
Nathaniel Joubert
11 months ago
Neil was very professional and had a very good attitude.
Rico was fast and efficient. Waited on me while I was running late and helped me fix my issue.
Sunshine Thugga
3 years ago
Highly professional! Had toilet issues and Rico responded effectively & efficiently! 10/10 Highly recommend!
Rigo came out to my home and showed excellent customer service and will call One Call again.
mira Ibrahimovic
3 years ago
I gave the five stars for a job professionally done. Thank you Rigo Zagal, I will recommend you to everyone.
James Collins
6 years ago
I called one call Bobby the tech was very helpfully, I got a good price on replacing my ac,I will never call the big box company again,,,,five stars
Daphne Murphy
2 years ago
Rigo came out and did a wonderful job and gave us excellent service
Beverly Williams
4 years ago
Rigo and Aaron were absolutely great at my repairs and would call again
Antoinette Dube
3 years ago
So fast! So efficient! And really cared about getting the job done right. We’re very thankful for Anthony Taylor.
They were able to service my urgent call the same day and Rigo was very professional and helpful.
Bobby was very knowledgeable and courteous. I would give him 6 stars if I could. Thanks for your service.
Stanganita Phillips
2 years ago
Rico came out and did an outstanding job..and the service was fast and professional..I would recommend this company
Amending my earlier review. We had a misunderstanding but they fixed it. They've been very responsive and did a great job. Thanks!
Jordan Portie
3 years ago
Top notch company. Anthony Taylor was very knowledgeable, respectful & did a good job.
Had a clogged drain and Rob came out. Very professional and fixed the issue quickly.
Nick was great. Fixed my AC perfectly. Signing up for the maintenance program ASAP.
Blanca Garcia
2 years ago
He was very professional, friendly, and kind. I would definitely recommend him for friends and family.
John Slovacek
7 years ago
Called one day and Johnny was here the next day at 8 am. Fixed the problem, cleaned up and was very professional. I was completely satisfied.
Rigo was out same day. Fast and efficient! Definitely rcmd.
AC went out in new house. Rob from OneCall had it running in no time. Highly recommend.
Rigo came out and did a great job. Fast and efficient!
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6 years ago
Bobby came to inspect our AC. Great service and very knowledgeable. I will call and ask for him again!
Rob was very professional, wonderful customer service, would recommend to all my family and friends!
Katie Hackedorn
7 years ago
Service was prompt and effective and plumber was very courteous. I will definitely use them again.
Found a serious leak in my parents' powder room & Bobby was there to fix it in less than 1 hour. Great job - thank you!
Good pricing and availability give them a call Rigo was professional and offered great service
Mark done a great job. Very informative about air conditioning service. I like Mark and thank you Mark.
One call houston came out and repaired my plumbing and was more than fair in their pricingDavid was clean and professionalI will always recommend them to my friends and family .
These guys are awesome! They really know their stuff! Thanks Rigo
busola oyesile
5 years ago
Rigorcame out and showed me why one call really does it all and have some of the best prices in town thank you guys for taking care of my plumbing needs will call you guys next time for sure
great pricing and even better service thank you one call and Rigo for yalls service!
Adam Yacoub, is patient, and well mannered. He overcame the obstacles that he faced in repairing
TJ did a great job. Fixed the AC fast and was very knowledgeable.
Scott Guptill
3 years ago
Shout out to Rob: fast, friendly and effective. Good work, decent price
Rico came out and did amazing work! Top of the company in my book!
Latif Abdulwahid
3 years ago
Rigo was amazing, he was fast and knew exactly what he was doing
Stella Brooks
2 years ago
Service was great Mr Eduardo was very kind also I got a wonderful discount.
Andrew Agyeman
2 years ago
Rigo came here and did a good job definitely recommend
Mitch was awesome...quick...knowledgeable and punctual Will use these guys from here on!
Stevie Lumsey
3 years ago
I’m not the kind to write reviews. But TJ was the best tech. Ask for him.
On time, on point every time!
ask for TJ - very knowledgeable, courteous, and professional in his demeanor.
Josh came out, he fixed my water leak for a reasonable price. Thank you so much!
David and Saul were friendly and professional and did a great job.
TJ is awsome very professional and offers fair prices I would highly recommend TJ and one call.
Thank you to David Nieves for coming out to help us you and onecall went above and beyond for me and my family, also for being polite and understanding and I appreciate you for helping us today
Anthony was vary helpful did an excellent job next time I need another job done I will request Anthony
Hector was great! They were fast and very professional
Marlon had me fixed up immediately. Will call again for future ac needs.
Mario is very helpful and did a great job! Solved my issue with the kitchen drain.
Rigo came out on time and took care of the AC. Will call one call again.
Marcos Madrazo-Jones
10 months ago
Joe was outstanding, professional, and knowledgeable.
matthew bartleson
a year ago
Everyone iv met that works here are punctual and professional.
Joann Hernandez
4 years ago
Rigo and will did a great job highly recommended to friends and family
Earline Jones-Remie
2 years ago
Great experience and competitive pricing Rigo the service TECH is awesome!
II called for a plumber and someone in another state answered… plus I could barely understand the person who answered!!!
Debby McDonald
2 years ago
It was excellent in all aspects. The dispatcher, the service, promptness, everything!!!!
Marvin was excellent and detected the problem that a lot of people didn’t. Thank you so much!
Henry came out to my house and fix all my issues on my furnace and AC are always recommend them to my friends and coworkers
Matthew Serice
2 years ago
Rico was fast and efficient and gave helpful insight on disposal maintenance
Chris Mauldin
4 months ago
Bobby did us right ?
Sugar Land Hormones MedSpa
3 years ago
Fast service - commercial plumbing needs came out before end of day with supplies to replace broken pipe
Great service explan my problems to me very well, Great job Anthony Taylor
Awesome place great customer service awesome techs several options to choose intelligent techs answer any questions highly recommended
Kim Christiansen
a year ago
Do not stand by their work. Caused a flood and won't accept responsibility. Do not use.
Zachary Salerno
6 years ago
I live in Pearland. Bobby from One Call was very helpful! I recommend the service!
Jonas Stevenson
3 years ago
David Nieves Was a nice and very Professional and help me out great thank you so much.
Great place to work..Company takes customer satisfaction seriously. Glad to be part of team
great service. good communication on the issue. and repairs completed perfectly.
Bobby is very knowledgeable, professional and pleasant...and most importantly, he solved the problem.
Notified me of expected arrival, repaired issue in a timely manner at a reasonable price
Rob knows his stuff. I will recommend this company to anyone.
Matt was wonderful... Would have him fix any plumbing needs I would have...
David Sanders
4 years ago
One call did a great job, will reckmond to anyone. Good job
.
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