Best Rooter Plumbing in Atlanta GA

Terrible all-round experience. Literally any other plumber in Atlanta will be better service and value. Missed two scheduled night time appointments, after calling over and over to tell me that their repairmen were just running late. Not much point in having 24-hour service if it takes three days to show up after saying they could be out the same evening... Then, they showed up early in the morning, completely without notice, to the surprise of my tenants and myself.When I finally got a quote, it was for over $850 for replacement of a garbage disposal (labor only)--that's an hour job tops for a pro, probably less. Simply insane pricing--I easily found another plumber for much, much less. When I refused the service, the repairman started dropping prices, which seems slightly unethical, and then when I continued to politely refuse, he berated me saying Well why did you call!? Never will I use Roto-Rooter, they are the worst example of corporate largess where service is poor and prices are overinflated just due to their name recognition. Literally anyone else will be cheaper and more professional based on this low, low bar.

Unfortunately old oak tree roots have been bursting pipes in my neighborhood and mine finally fell victim. Kris and an apprentice came out to assess the issue and ended up running a new line. They started a couple days before all the frozen pipes burst around Atlanta on 12/24. They worked through the freezing cold and worked nonstop to help plenty others as well. They even had some of my neighbors coming up and begging them to come to their homes next due to freezing pipes that had burst. My pipes got fixed in a few days but the project took longer to complete (insulation, putting walls back together and covering pipes underground) due to the craziness that happened over Christmas Eve. Through it all, Kris was very communicative and professional which I greatly appreciated. It’s never fun to have a major plumbing issue but if/when you do, Kris is the guy!

Company Works Miracles. 10 Stars.

Awesome experience.

Michael was on time, professional and quick. Would recommend for anyone needing plumbing services.

Definitely would use again

They were running behind and never told me.