Best Service Call in Gilbert AZ

I wanted to leave some feedback about Ben. He’s a tech there at Dukes of Air and he was just awesome! He came in and installed a water softener in my home and immediately became a part of the family. His down to earth personality really made me confident that I was choosing the right company to install my water softener. Even though I spent only a few hours with Ben, I felt like I’ve known him for years after talking with him. He does quality work and knows how to talk to customers.

I also would like to leave a review about Tanner of Dukes of Air. He came and did maintenance on my air conditioning units. The guy is just smart. He taught me a lot about my units and was very honest with me. He knows how to build a good rapport with his customers and is very technical in his profession.

Overall, I’ve been very happy working with Dukes of Air so far and I would recommend them to anyone.

Gerry was very friendly and pleasant. Assessed the problem quickly, told us what he needed to do, and quoted us a price. Once we gave approval he got to work and explained what he was doing as he worked on unclogging the drain. He tested the drain, it drained and we were very satisfied with his work.

Excellent service and arrived on time. Serviceman was very through and explained everything. Answered all my questions and was very pleasant

Tyler & Mike were both awesome. Professional, knowledgeable & outstanding customer service. Great work!!!

Professional, friendly and knowledgeable. Great company with skilled employees
Good job Robert!

We are pleased with Shane & his work.

Excellent quality. I had a big project and they were on time every day. Very dependable. I liked that they cleaned up every day before leaving. They even fixed another contractors mistakes. I recommend them to anyone who needs plumbing done.

We were truly disappointed in the lack of communication from A+ Plumbing tonight. We scheduled an appt. with a man over the phone several weeks ago for 4pm this Monday. At no point did the man inform us that the 4pm time was an approximation. We specifically took several hours off work in order to accommodate the appt time. When 5:15p rolled around, we decided to call A+ Plumbing. The secretary did not know who was supposed to be arriving at our home, nor did she know when he'd be there. She ended up having the owner call me back. I asked the owner when the technician would be arriving and he simply stated that he was on his way, but did not give a time. When I asked if he thought the $75 service fee was fair after we'd already waited, and would be kept waiting, he hotly told me, Well, I'm not giving it to you for free. He then proceeded to have no knowledge of who scheduled my appt time, and he blamed his employee for giving us a set time, not a time range. We can be understanding that other appts run over - all we wanted was the courtesy of a call to let us know our technician would be significantly late. All in all, we did not expect to have a free service. However, some kind of discount would have been appreciated since it was obvious there was a clear miscommunication or poor training on A+'s part. We hoped that the owner especially, would have been more apologetic, and polite in clarifying the practices of his service. We will not be referring any friends or family to this company in the future, and are happy to pay a more reliable, friendly company double the money for their expertise.

I highly recommend Second Opinion Plumbing! I had a small issue with a water leak and Justin took care of it in minutes! The company is very reliable, trustworthy, courteous and Justin called the day of to give me updates on his arrival. Which I highly appreciate because usually that doesn't happen and you are left waiting and waiting! So if you are looking for a plumbing company, please use them and ask for Justin because he is so awesome!!

It went very well. Diggers plumbing came out and did a great job fixing the problem. We were very pleased and would use diggers plumbing again.

Mike
Santan Valley, 85140

I called this business this morning with an issue we've been dealing with for 4 days and all for help. The response was very positive and I was scheduled an appointment for about 2 hours later. Jeremy showed up on time, listened to what was going on with our drain issue and said he could help us. He explained the charges and what he would be doing and told us there might be other options once he saw what was going on. Within an hour or drains were running again.We will recommend this company to anyone that needs a good plumbing company!