Best Preventative Plumbing in Gilbert AZ

I wanted to leave some feedback about Ben. He’s a tech there at Dukes of Air and he was just awesome! He came in and installed a water softener in my home and immediately became a part of the family. His down to earth personality really made me confident that I was choosing the right company to install my water softener. Even though I spent only a few hours with Ben, I felt like I’ve known him for years after talking with him. He does quality work and knows how to talk to customers.

I also would like to leave a review about Tanner of Dukes of Air. He came and did maintenance on my air conditioning units. The guy is just smart. He taught me a lot about my units and was very honest with me. He knows how to build a good rapport with his customers and is very technical in his profession.

Overall, I’ve been very happy working with Dukes of Air so far and I would recommend them to anyone.

We hired Frederick and sons to come out and do several projects at our home which we were remodeling. First, I completely agree with the other reviewer that Leonard, the father, is incredibly rude. However, Levi the son, is very pleasant and nice to work with. Our project was fairly large… We needed pipes moved, we needed a drain created for a bathtub that we converted to shower, a bath tub installed along with several other projects. I wish I could post pictures because we ended up having to have them come back because the drain they installed for the shower sat above the ground 2 inches and the drain they installed for the bath tub, was broken, dirty and banged up. Considering all the work they had done we thought these were just a small oversight and they did come back and fix them.

Fast forward to today. I had them scheduled to come out and install the plumbing for the kitchen sink, the bathroom sinks, install the dishwasher and the gas cooktop. They came out and there was an issue with the bathroom faucets. They called me and told me what the issue was and I immediately got on the phone and was trying to rectify the situation. I asked them if they could just move onto the kitchen sink, dishwasher and cooktop since we were planning on moving into the house tomorrow.

A half hour later I get a call from Leonard who advises me that he has pulled his workers from the job, that he doesn't want to deal with the hassle of the bathroom sinks and that they are gone and not coming back. I was completely shocked and told him that he did not need to do the bathroom faucets but could they please finish the rest of the work that they were there to do. He refused saying he wanted nothing to do with this job and would not be returning.

So now here we are moving into the house tomorrow, scheduled to have 25 people over to our house for Easter on Sunday and I have no cooktop, no dishwasher, and no faucets anywhere in my house. I am scrambling to find another plumber to come in and do the work that I scheduled with him over a week ago. I have never in my life seen such terrible customer service. To leave a person in a situation like this is ridiculous. I understand that the bathroom faucets wouldn't work and I told them it was fine, I would figure out another solution for the bathroom faucets but I asked them if they could please finish the rest of the work that I had hired them to do and they refused. I would never, ever recommend this company to anyone. The owner has absolutely no regard for his customers, would not hesitate to leave you in a bind and is an overall unpleasant person to deal with.

Advantage home inspections recommended 911 to conduct an AC inspection for me. Such a value, for peace of mind. If you want good knowledge and trustworthy service then call them. I will be using them for my cooling and plumbing needs. Thank you 911

Receptionist who scheduled the appointment was very nice and professional. The plumber Chase was incredibly helpful and patient with all the small projects we needed done. Quality of work is excellent and prices are fair. We'll definitely be a repeat customer!!!!!

I always call Michael first for any plumbig issue at my home. He truly cares about doing a good job.

Curtis was amazing very knowledgeable on what he was doing he kept a good conversation was very polite one of the best services I have ever received make him CEO !!

After an electrical fire in my dryer outlet, I called 5 electricians to identify issue and replace damaged outlet. Mason Pro Services was the only one I found with a reasonable estimate. They sent Christian to address that issue and a few other nonfunctional outlets. What a professional! I cannot be more pleased with the work done in a timely manner. There were no hidden charges or upsale. He gave me several estimates to fit my budget depending on how much I wanted replaced. Christian was prompt, polite and knowledgeable. I will not hesitate to call Mason Pro Services when the next money pit issue hits. Great company!

I also had a plumbing issue with my tankless water heater and RO system. David diagnosed and repaired the issues quickly and professionally. He laid out several options for future improvements without the sales pitch. A few weeks later, he also went out of his way to help me figure out a related issue over the phone, thus saving me the time, money and aggravation of addressing the wrong problem. Terrific employees who care about quality service! I appreciate Mason Pro Services quick responses and professionalism. Thank you!

Precision Air & Plumbing was quick to respond when my A/C went out. Their technician was able to fix the unit in one visit.

Tim the Green Plumber was awesome. He was quick and reliable. Pricing was reasonable. He was also very Covid safe! Took all the right safety precautions! I highly recommend him! Will be using him for all our plumbing needs!

Used them for repair of RO system…I’m very happy with their service. Very professionally done & on time as set up. I will surely be using them for all my house plumbing needs.

Was on site 20mins after I called to evaluate the job. Did a clean good job and cleaned up after the job. Price is very affordable.

Have never used their plumbing service but was able to witness and luckily avoid their reckless driving. If their driving is any indication of how they complete their plumbing work I won’t be calling them for any plumbing needs.