Best Businesses in Cleveland, OH

Out to my home 3 different times to fix the same thing had to be called to see when they were coming Edit still not fixedAfter being paid in full

Had horrible plumbing issues in our master bathroom. Called Brian! He worked a miracle and we are back to normal...
Thank you so much 😊

One star is to much, I had an emergency call to them on june 28th recommended by Broadview heating because they were to busy. My mothers water heater was leaking so I needed someone right a way. I call them and What a mistake. Russ F. came (at 2:09 pm I have photo to prove it) in decided that water heater was rusted out at the bottom, so here is step by step what Russ F and younger Russ did.
1) gave me estimate for water heater 40 gallons $1188 with installation
2) $251 for Thermal Expansion tank
3) $69 for service call
4) for new handles to turn water and gas on and off, cutting some pipes to be able to put in a new tank since it is larger in size, etc
5) total estimate for $1764.15 after 5% discount because my mom is 80 years old.
So they are doing work took old tank out, and I ask Russ F again what the problem was, he said, that it must be something inside the tank that broke to deep inside to tell what but the insulation was all wet so it had to be on the inside . Sounded fishy but I counted on them to do the job and felt I didn't have a choice at this point.
So the put new tank in, new handles, etc, Young Russ solder the pipe to cold water, turned water on and pipe busted open, Russ F. blamed it on him and called him his apprentice, assured me that he fixed the pipe himself and promised it will keep together. that was about 5pm.
Russ F is filling the tank with water and I asked if we can complete the payment while we wait. So he tells me that I have to pay another $391 for another part installation because the water pressure is to high in the house at 120 psi and we have to install water pressure regulator to take it down to 100 or better yet to 80 psi. I said how come? He said that this is well known problem in Garfield hts that the water pressure is too high and that this is a city code to have this fixed. I said we don't have any more money to do this and I would like to settle the bill, he said OK, but Russ F said i can't give you warranty for any of this work because it won't be up to code for City of Garfield Hts. I said why did he wait 4 hours to let me know and didn't put this in estimate, he said that he didn't know the pressure was this high in this house. I confronted him and said to him you just told me that this is Garfield Hts city code and it is a known problem, why did you trick me like this?, he said well I can't give you the warranty until we install the water pressure regulator. I asked him to give me at least partial warranty for the work that they did, but he said, not until he installs the part.
They trick me, were dishonest and to think that this company would charge over $2000 for water heater installation. Their website is bragging about discounts for residential water heater installation, summer specials, how good they are, but they are nothing, nothing good about them. They know I am upset, so I expected at least a call from them. So now I am stuck calling another company to fix what they failed to complete. What happens if my mom is in the basement doing laundry and the pipes bust open again? can't even call them to fix it because they refused a warranty for the work they do. I did my part and paid them.

Perfect setup to insure home security against flooding!

Chuck came in, found the problem and took care of it. I really appreciate that he cleaned up the area when he was done.
Very efficient

The best plumbers on the planet. Hands down. Excellent quality. Excellent prices.

No 1 hvac and plumber in Ohio, does the job right and competitive, I would refer Brian for all my hvac needs commercial and residential.

Excellent service. Very knowledgeable.

Patrick was friendly, professional and did a quality job. He was particular that everything was level and looked perfect AND he cleaned up beautifully.

I had an plumbing issue and wanted a local company. After reading the company’s reviews, I contacted them to help with a clogged main drain. When I flushed my toilet (sometimes) it would rain in the basement and make the sink and bathtub gurgle. Rich was quick to contact and get a time to come take a look at it. Came out, large snake didn’t work. He brought in another piece of equipment. He worked hard to get it cleared! It was a tough clog as my house is 100+ years old! Professional, communicates and the price was RIGHT! Thanks Rich! Will definitely call again with any plumbing issues!

I've used them at my job for 15 or so years and recently used them at my place of residence. What a great group of professionals. We have been through several plumbers over the last 25 years and it is great to finally find a reliable and dependable company. Madison Plumbing has tested, made repairs and replaced our backflow devices. They have repaired/replaced toilets, water heaters and pipes. One thing I truly like about this company is their communication. I expect many more years of Excellent service.

Cleveland Heights Plumbing fixed a leaky valve on my water heater. My tank isn't that old so the part was covered under warranty, and their plumber saved me a little money there. He did a great job on the repair, and I was very happy with the entire service. He charged me a great price, and I would definitely recommend using this company.

scammer and a thief. dont use this fake plumber

Customer service is outstanding didn't have to wait very long very knowledgeable individuals knew exactly how to help me get the parts and got me out the door on my way to the job a plus