Best Plumbers in Missouri

Steve is a great guy, outstanding service.

Excellent reliable service!

I've had them out twice in the last month for different issues I didn't feel comfortable doing myself. Steve and Jake were both friendly, professional and efficient. Work was done in a reasonable amount of time for a great price in both instances. Happy to have found a reliable plumbing company!

I purchased a very expensive boiler (20k) last winter for them for our radiator heat.  They came to try to fix the old unit and said that our only option was a new one.  After some debate, we moved forward.  The installation itself was OK.  They left the basement door open for most of the time, and I had to ask them several times to close it because we were freezing.  I tried to ask them how it was going while they installed it, and they would barely respond.  Given the cost, I don't think this was unreasonable.  After the install, it stopped working completely after about 7 days.  I was pretty upset. They sent out a technician off hours who had no idea how to fix it. It turns out that the reason it stopped working was because the exhaust valve was installed incorrectly.  Apparently, it wasn't windy the day of the install, but there was more wind later on, so it needed to be installed differently.  Yikes. It works well now in terms of heating up the home.  I will say that the cost savings from this unit were not at all what they told us. The salesman made all sorts of claims about all the money we would save to run the unit.  All of that wasn't true.  It is cheaper to run our forced air units (although the radiator heat is much better; it heats evenly, there is no dust blowing around, etc.). We do love the radiator heat, but it isn't cheaper.  Maybe it is cheaper than a 50-year-old boiler, but he knew that wasn't our situation.  We weren't using the radiator heat at that time, which is why they were there in the first place.  All of this was really disappointing, but today, after switching back from Hoffman, I had someone out for a separate issue, and he was asking me about the unit.  Apparently, we could have gotten a similar unit and used it for our hot water as well.  He said it would have been another ~$1,000 (compared to getting a new $3000 water heater).  I remember the salesperson mentioning that as an option very briefly, and I expressed some interest.  I don't really know what happened in that particular part of the discussion after that, but at the very least I didn't understand the options, because it appears like it would have been a no-brainer based on what I am hearing today.  I have no idea what to believe on this particular issue, but it just added to my overall disappointment about the experience, which is why I am writing this review.

These pros know there stuff! Call Joe, he will get you taken care of.

Robert was my technician that came out, very friendly and fast. Provided excellent service. I would recommend this company to anyone. Thank you!! I could see my basement floor again, in less than an hour

Company is highly unprofessional. I booked an appointment to come get service repaired from the initial installation that they did and they never showed up or called to cancel. I will never in life recommend this company to anyone. I’m at a disbelief.

They were prompt and professional when I needed them. Not to mention they were VASTLY more affordable than their competitors!

Very cool and original

Cannot get a call returned

Merlo Plumbing has helped me twice in the past month - Charles was incredible! Both times he came out, not only was he fast and efficient, but he also helped me over the phone when I had a question, and checked in to see if I bought the right faucet prior to installation.

Merlo is my go-to plumber - would not go anywhere else!!!

Came out next day, did job fast and well. Couldn't have asked for anything better.

Took my down payment and came out and started work but then never came back and finished. Stopped answering my phone calls. Stay away!