Best Businesses in Santa Ana, CA

I was so impressed with the quality of technical expertise and exceptional communication that I have to write a review!

I got reminder calls and texts and Tony Dam showed up on time for a free service inspection. He spent 2 hours assessing issues with our old AC system that had stopped working. Even being way over usual time, there was no charge.

He was able to do a patch to get it going temporarily. He called me 3 times to explain what he was finding and doing and was super patient with my questions until I got clarity on what was broken and why it wasn’t a simple fix.

In the end he gave me repair and replacement options with over a page of typed comments and his recommendations. This helped me get other quotes - but found that the prices they gave were very competitive.

A day later when I had questions Tony answered my text on a Sunday. They really care about customers and getting issues handled ASAP.

I plan to do more business with Dial One for my other properties and feel lucky to have such a competent service team to work with.

This guy is amazing, definitely knows what he’s doing!!
I’ve been having minor leaks in my bathroom and kinda started bother me until I decided to make the emergency call the other day, and Matt came up right away, he's very skilled & pro!
I’ll have him for my future plumbing inconvenients for sure. 🤙🏾

Tayler and Chuck were here, they are awesome!

At Last, an Honest Plumber!
I noticed my water softener tank was leaking at about 4:30 Friday evening. I called a different plumbing company, but they were unable to help. I asked for a recommendation and was given Chris' phone number.

I called and he wasn't able to come out, but since my entire water supply was shut off, he walked me through how to fix it myself!

I put the phone down, turned on the speakerphone, and started unscrewing the bolts. Then he told me what to get at Home Depot, sent me pictures, and so I did!

I removed two lines that were under pressure and leaking. Then I added a single line that looped the inlet and outlet.

I turned on the water, and problem solved!

Thanks, Chris. You've got my trust when ready to install a new system!

Have been very pleased in the past. This time I was disappointed that they were unwilling to provide a ballpark estimate over the phone on work that really did not require an $87 in-home visit. There was nothing to see, but rather only described what we wanted to do ( add a sink). The consultation took less than 5 minutes. Certainly, a ball park estimate could have been provided over the phone in two minutes.

Eric did a great job explaining what he was doing and helping us understand the problem. He went above expectations and the 24/7 service saved us a flood. I will definitely call the company again for services

Really professional. They know what they're doing and very polite

Its great to have a reliable and honest professional servicing your home plumbing needs. Bill Sherman is always honest and timely when servicing our home needs. The work is done on time and correctly. There is no come backs or corrective action on our service needs. The job is done once and done well. I would recommend him to all my friends and acquaintances. Don Lewis

My kitchen sink was pouring out water from under the sink. Jeff fixed the incorrectly-installed pipe connections that had been installed years before. It was a complicated project but Jeff was able to figure out the best pipe configuration. He also installed a new garbage disposal. Everything is working great! No more leaks and no more bad smells. Jeff's 35 years of plumbing experience really showed. It was a relief to see that Jeff knows what he is doing when it comes to fixing plumbing. Jeff is also a congenial, nice person. My golden retriever puppy loved him! I will definitely call Garrett's Plumbing the next time I need plumbing help.

Good job

The master and his assistant came out and very quickly determined what was wrong with my oven. He had the part with him, he replaced it and fixed it within half an hour. He also took the time to explain what was wrong with it and also gave some great tips on using filters (turned out the ones I had were terrible). Great service.

Hassan picked up my call. Super professional and kind man. Arrived at my home within an hour and inspected the toilet problem. Ended up solving the issue really quick. Highly recommend this company. They really want to help you. Will definitely recommend them to my family and friends.

I had my heater not getting hot water at my business so i called this company and the technician came . But the heater was located up in the ceiling so i was told they will have to charge me $200 to go up check up just for checking up!
Result?? He didn’t fix anything, just left with the money i paid after that i called another company got my heater fixed.

We had a pipe leak and decided to repipe the house with pex. Chris came out the same day we had the leak, gave us a quote and started the job a few days later. It took the crew one day to complete the repipe and one day to drywall and patch all the holes. Incredible efficiency, professionalism, and quality. Highly recommend!

Two technicians came to replace the condensate pump for my apartment AC then left and later that day I noticed the AC was not working and had to spend the night without AC. I could not wait another night for another technician to come so I opened the retuned air duct myself and found that the pump was not even plugged in the wall as per the photos. All they had to do was to just plug it in the wall!