Best Home Emergency Service in Phoenix AZ

I contacted this company via email and phone call on April 2 to have this company bid on landscape maintenance at my home. I verified verbally that someone would be at my hone by 2pm on April 9. By 3:30 today no one showed up and no contact was received. I called this company again and the lady I spoke with said she did have record of my inquiries and understood I was scheduled for service today but did not know why no one showed up. However, the lady said I was called but did not answer. I did see a call but for some reason no message was left. Nothing was communicated why no message was left or why it appears only one call back was made. The lady who I spoke with today said she didn’t know what happened but I didn’t talk to her. I replied that should not matter. I have had serious problems with finding a good landscape company and thus experience was no different. No one actually communicates. Their primary issue is not to communicate and certainly not accept responsibility. How companies can put such glowing, self serving descriptions on their website but have no clue about customer service is amazing. Lost me as a customer before they ever start. I am certain anything I say does not matter. Sad

Would never take my business anywhere else. The folks at Desert did the landscaping at my shop and it looks amazing. Not only were they quick, friendly and professional, it was all at a good price. Would give them 6 starts if I could, I highly recommend these folks.thanks you

It was a pleasure using this company. Our trees were pretty neglected due to how big and difficult they were to trim. We have six and can rarely afford to have them cut. When we have in the past, not only was it expensive, but many times we have been left to do the clean up and disposal. I could not believe how reasonably priced they were and was partially skeptical at first. The team that showed up was professional and extremely efficient. They did such an amazing job, my neighbors were texting to compliment their work. We could not be more appreciative and have found our guys for future jobs!