Hummingbird Tree Care LLC

I hired Hummingbird Tree Care last year and they did a fantastic job. However, I’ve attempted to hire them twice and twice they were a no show.

Our first no show was November 3rd 2022. Johnny confirmed our appointment about a two weeks prior. However, was then completely non responsive when we texted or called to verify we were still on for our appointment 24 hours before. Of course day of he never showed. We even called and texted to make sure he was ok? Again no explanation or return call.

After months of not hearing from him I called and spoke to him (this time he answered) I explained he had done work for us in the past and we would like to have him out to crown our tree. He asked if I could send him photos. I was driving at the time and forgot to send them. So the next day he texted me a reminder. I immediately sent photos. We exchanged texts and I was given a price of 1200.00. I agreed to the fee and he confirmed he would arrive on February 16th between 7-8am. I texted him on Monday the 13th to verify we’re still set (given our past experience). Again no response and again a no show on the 16th. I called both numbers he has on the internet with no option to leave a message with either. Therefore, I texted him and emailed him asking for an explanation? Again non responsive.

I am disgruntled because I took off work, boarded my dog, and picked up the yard/took down stringed light—all in anticipation of our trees being serviced. Not once but twice for him to no show. I find this disrespectful and completely unprofessional.

I guess he doesn’t value 1200.00 and lacks human decency to notify people of rescheduling or postponing a job if they’re setback due to inclement weather or employee shortages etc.

We are completely understanding people. Heck we offered him a second chance and didn’t hold the first no show against his company. However, two no shows is where I draw the line and write an honest review. Hopefully, others do not experience the unprofessionalism of hummingbird tree care.

Don’t waste your time with this company.

Despite some rescheduling issues (just bad luck I think), these guys did a great job removing, stump grinding and cleaned up after themselves. Even covered the stump with dirt and rocks from the yard. Price was very good. It's obvious they are very busy, communication is a bit delayed but for the price and quality they provide, I would recommend and use again.