Best Kitchen And Bath Remodels in Phoenix AZ

Great service with Ray we are purchasing our quartz counters today

Review

I do NOT recommend using this company for your cabinet design/installation. It was hands down the worst experience of our entire house remodel.
- The cabinets that arrived did not look like our original renderings that we spent weeks on designing with the sales person
- The cabinet designer did not use any of the measurements taken by shop foreman.
- They started to install the wrong molding
- The corner cabinets were the absolute WORST! This company is completely incompetent when it comes to corner cabinets. The corners never lined up with the molding. We have two corner cabinets that we can’t let our kids use because event with limiters... they will hit the corners of the hood and cause major damage.
- The gaps between the cabinets and the drawers were all asymmetrical.
- Needless to say our cabinets and faces had to be remade SEVERAL times.
- We signed contracts on April 29th. It took them until September 10th to complete the job.
- At one point they said everything was perfectly aligned and good to go. The cabinets were so bad that we couldn’t even open four of the cabinets.
- On all of the top drawers... they made the trim so wide that you couldn’t even fit a handle on them.
- The installer ended up putting a large hole in our wall
- Three different employees said the phrase “this was a learning experience for us”
- The medicine cabinets were all the wrong size
- The touchup person took a package off of my porch and used it as a table to paint the cabinets.
- They added a set of drawers to the master bathroom which would have been fine if they worked. That drawer set literally went over our sink plumbing.
- The lower kitchen cabinets were off by an entire 1/2”. Our counter installers had a heck of a time laying counters because of how unleveled the cabinets were.
- Emailed the main person we worked with, Leonard on several occasions about the issues happening at our house and never once directly addressed our problems.
- After everything was a complete mess we insisted for our project manager to actually come look at our home. At that time we told her that this job had taken way too long and had a hard deadline of 9-11. We were hosting a huge party for our daughter. After that meeting I got an email from her stating that they will begin working on the issues on 9/14!!! Two days AFTER the deadline for my daughter’s party.
- Traci assured us that there would be a discount on cost for all of our troubles. That did not happen. I received a bill for the full amount due. When I asked about the discount for all of the issues... they knocked off $500. That is $500 off of a $30k project.
- The cabinet that was made for the subzero fridge was the wrong size.
- We spent the last year removing every trace of brown from our home. The cabinets are not finished on the bottoms so now there is just a whole lot of brown showing in our grey home.
- The cabinet installers scratched the heck out of our brand new front door.
- Bar glass cabinet was built with two doors instead of one. It sags so bad and caused damage. They didn’t put the large hinge support like the renderings originally showed.
- The refrigerator panels were made incorrectly multiple times
- Upper corner cabinets were originally made 4 inches too short. And they were made the wrong shape/style.
- Display cabinet was made unfinished and too shallow.
- Installed a tiny spice rack drawer instead of a large corner cabinet.
- The cabinet from the sink to the ice maker is off by nearly an inch.
- The banding on the cabinets is inconsistent. It’s literally two different colors and sheens.
- I’ve mentioned to them on several occasions that some of the cabinets they remade have a different color than the original ones.
- There is still a bow in one of the kitchen cabinets.
- After these issues and MANY more... they have the audacity to ask me if they can have someone out to photograph our cabinets.

They are great people to work with!! Best cabinets around town!!

I contacted over five custom cabinetry companies to make a cabinet to match our existing kitchen cabinets. I wasn't happy with any that I found, then a friend told us about J. R. Cabinet Works. Jerry had wonderful ideas, great pricing, and was genuinely nice and excited about the job. They build a cabinet to hold the vent above the stove, created a built-in look for my fridge and added beautiful crown molding. The workmanship was absolutely wonderful! I would highly recommend J. R. Cabinet Works!

Excellent service and reasonable prices. I needed a coax cable so I called ahead and they were kind enough to check their stock and place one on hold for me. I am disabled and I regularly struggle with turning my key all the way to lock up my apartment, so while I was there I also spoke to one of their employees about this issue. With his help I was able to buy a washer, nut and bolt to attach a piece of metal to my keys at a right angle. Now my keys have an L shape which gives me much more leverage to turn them to lock up. I couldn't have come up with that solution without the help of the employee I spoke to. I also appreciated the fact that service was prompt and my whole trip was over quickly

Eric is a remodeling genius! We can’t say enough good things about him and the products and level of service he provides. He’s incredibly talented and he’s a really good and honest person. We trust him implicitly. Eric had wonderful ideas about maximizing our kitchen and bathroom remodeling projects and we are forever grateful for his help and vision. He was also very respectful of our budget and did not try to oversell us on anything. After getting a few other quotes, it was obvious that the quality, price and customer service of of ACC cannot be beat. Thanks Eric for helping us with our dream remodel!

Sean was our consultant/designer on a couple projects and always did a great job. The installers were very thorough and professional as well.

We met with Debbie at Affinity. She listened and then closely worked with us on the design to make sure it met all of our goals. They delivered what they promised and in the time frame they had initially indicated. The installation staff was great and provided additional help to other installers to ensure the fixtures, appliances and cabinets worked great together. The follow up has been great. I would highly recommend this organization. They are not the cheapest but provide great value for what they deliver.