Best Emergency Repair in Phoenix AZ

The guy who was supposed to give an estimate to my parents ... He started off coming at the wrong time, then when asked to wear a mask as we have people with compromised immune system went out to get a mask and disappeared...
Get a call 3 days later to tell me how the inspection went...I told the person on the phone what had happened ...no apology no follow up....
Do they even deserve a one star. I think not.
Very professional...not.
What a shame.

Sales guy was great at selling, that's where the customer service stopped. I left several messages for the project manager before and after the tile installation. No response. We were told they don't sub contact the work, have their own crews, which is not true.
Got an email the day before install that JMB Designs would be doing our install, they had two 1 star reviews, still no call back from our project manager from leaving another message and no response to our email. Thankfully the tile installation went well, not that Home Solutionz had anything to do with that except the initial scheduling. No project manager bothered to even ask about our job much less put eyes on it. They billed up front so they got paid.

Then just trying to get our baseboard installation scheduled through Home Solutionz was ridiculous. No response after repeated messages to the project manager. Outsourced call center said they escalated call to the owner and he would call and that didn't even happen.

We had all of our furniture out of the house and were expecting baseboards immediately after tile but at end of the 3rd day after tile was complete when FINALLY a project manager picked up the phone, had to schedule for the following week, which again JMB did a great job.

You pay more money hiring professionals and project manager to manage the job and that was a major let down. But, they add you into a drawing for a 10k remodel for every 5 star review that you leave for them though. Ha.