Best Commercial Services in Phoenix AZ

I was very impressed with the quality of the product and service we received. There were a couple of issues with the installation, but the company was quick to correct the issues, took full ownership and stood behind both the work and the product. We could have found a cheaper vendor, but I doubt they would have stood behind their work like Arizona Floors. We made the right choice!

Working with Terry and his staff have been amazing. Their attention to detail, craftsmanship, and communication have been above my expectations! They are very competitively priced and I will absolutely be coming back for my next project!

Very happy how the wood was laid and installed. Everything came out flawless and makes the home flow with good energy.

We needed help with our shower as our previous contractor hadn't listened to what we wanted, and never finished.  Alan came out for the estimate, advised exactly what was needed and provided an estimate that evening.  Once we advised that we wanted to proceed, he was able to get us on his schedule within a reasonable time.  From demo thru to the finished shower, Alan's timing was exactly as he said it would be.  He checked in with my husband to be sure that he was doing exactly what we wanted.  When he was finished we had the shower of our dreams.  He is personable and takes pride in his work.  We will definitely use him again and highly recommend him to anyone needing flooring!

Called and asked for a quote to sand and refinish. Asked him to bring color samples. He said he would show us samples when he had a signed contract and a deposit. I questioned why I couldn't see color samples prior to signing a contract and giving him money. He replied if I didn't like that then his company was not the one for me. WOW, unelievable

The sales process in the showroom was great. Pricing was competitive so once we determined the flooring we wanted the process was easy. They assured a top notch installation and they blew away our expectations. Jim and Victor treat your home like their own and there was not a single flaw in their work. The installation could not have been better.

Our experience with Custom Floor Covering was a disaster and required legal involvement. First the quality of the workmanship on the hardwood floor installation was defective, and although they ultimately admitted their mistakes and remedied most of it, the time, aggravation, mess, and disruption that resulted took a heavy toll on us. It required taking it up and reinstalling it. We have multiple residential and commercial properties, and to have this get to this level is something we are not used to. Additional damage to adjacent ceramic tiles occurred, and the experience to that point was hostile and difficult, and we were uncomfortable and mistrustful by then, so letting them repair the damaged ceramic tiles was not possible.

Despite attempts to pay the majority of what we owed them, they fought us on deducting the cost of the repair for the damaged tiles. A civil lawsuit resulted, and unfortunately this was during COVID, and our reasonable attempts to reach a settlement with mediation were refused by Custom Floor Covering, Inc, and it proceeded to a virtual trial. This was a mandated virtual trial limited to only one hour, handled by a Justice of the Peace who had never passed the bar exam, and was dominated by mistruths stated by the owner and employees of Custom Floor Covering. I had only a few remaining minutes of that hour to even make a stab at getting to the truth. Unfortunately, the truth never could be shown, then another 70 days went by before a “judgement” was rendered, and it was full of factual mistakes, demonstrating a lack of understanding by this “judge”. We then filed a motion of reconsideration, basically just asking her to show us her calculations and get the numbers in her math accurate. This request for reconsideration was denied with a one-word response, “DENIED”. There were enough mistakes in the handling of the case at the judicial level that we certainly had grounds to appeal it, but again there is a risk and additional expense and time involved, and at a point, we decided to just cut our losses and give up. Normally not my preference, but we were sick of it.

Custom Floor Covering, Inc, their owner, and their employees will deny all this and blame us for being too particular after they went out of their way to agree to what were just our unreasonable personal preferences, and they will deny what occurred was damage and improper installation whatsoever. That is what they stated at the trial and wrongly it was accepted. Sadly, justice is not always done at any trial, and there is always that risk when you go to trial, but we felt badly violated and assumed a reasonable approach, photos demonstrating the damage, would all logically be understood and make sense. It wasn’t, so I bring this up so that anyone considering flooring of any kind will not have to suffer the same experience we did. There are so many reputable companies out there who put the customer first and make their best effort to please you. Mistakes can happen, and we don’t expect perfection on the first attempt, but we do expect people to be responsible when they make a mistake and take the necessary steps to resolve it. We expect them to be honest, truthful, and not lie. This was everything but that, it can be much better, and I urge anyone to avoid Custom Floor Covering, Inc. and all the misery they caused us.

I have photos, videos, and abundant documentation to fully support everything I have said here, and I will be happy to share them with anyone to prevent experiencing this unpleasantness.

They have done many jobs over the years for me and my family! They are awesome to work with!!

Home Solutionz - Surprise have the best quality in the city and some very skilled craftsman as well. I already used Home Solutionz - Surprise’s for a 4th time on our remodels. All my colleagues and family have taken advantage of their services and all have been very satisfied.

I called this company looking for help to clean residue off laminate floors in a huose we’d just purchased. I spoke to Frank and he was beyond helpful with his advice & suggestions. I even contacted him later with follow up questions. The level of service, just over the phone, was so impressive that I would definitley look into this company for any future flooring needs we have.

I LOVE WORKING AT WHOLESALE FLOORS

If we could give more than 5 stars, we would. We have been dealing with a remodel of a kitchen that had flooded in September. We have had many different contractors come through this last month to finish up, and Chris and his team have been the best- by far.
Professional, friendly, respectful and quality work. Thank you for such a wonderful way to come towards the end of this very long project.

First Class Coatings installed epoxy floors in my 3 car garage and they look great. I chose a special color that Eric put together for me that is a mix of gray and tan, since the exterior of my house is tan and the interior is gray, so the garage is a mixture of both.
I know contractors of all types are very busy right now, and in spite of that my floor was done within weeks. I had to delay the project for health reasons or it would have been done even sooner.
The brothers who came worked well together and worked quickly and efficiently. They were really polite and let me know when they arrived and when they had finished and were leaving. They even moved a couple things in the garage that were too large for me to move. Great job! Highly recommend and I would use this company again.

Had different typed, which a lot of them don't.