Best Bath Installation in Phoenix AZ

We went here to pick out some tile and get a quote for a backsplash installation for our kitchen. When we arrived the only people inside was a lady and her two kids who appeared to be hired to clean up the store. After ten minutes of waiting for someone to come out and help us, we walked to the back of the store to find the woman working coming from outside in the back of the building. Once the woman did come in, we explained what we were looking for and asked her if she could show us some tiles and give us a quote, Joni had no idea where the color of tiles we wanted were found, she appeared unorganized, confused and uninterested in helping us. She suggested that we email her and she would put together a quote. We emailed her all the information and she did not respond to any of our emails. This place deserves no stars, they are unorganized, unprofessional and have terrible customer service.

Working with Terry and his staff have been amazing. Their attention to detail, craftsmanship, and communication have been above my expectations! They are very competitively priced and I will absolutely be coming back for my next project!

I used Alan’s Flooring to install slate tile flooring and engineered wood in my home, and to replace baseboards. I’m glad I did. Alan is very responsive and meticulous in his work. It all came out looking beautifully. He offered the best value of any of the other contractors who bid on the job. If I had any constructive feedback it would be that the cleanup seemed a bit rushed and could have been a little more thorough. However I would use Alan again and have recommended him to other people.

(Translated by Google) Very good work and better prices

(Original)
Muy buen trabajo y mejores precios

custom floors is a fantastic company with a lot choose from f you looking for a big selection and people who know what they're talking about this is the flooring company you're going to want to get all of your flooring from.

I’m so relieved I found Eagle Flooring West. After experiencing quotes from other companies it was refreshing to discuss the project with Chris. Remodeling comes with bumps in the road but with Eagle Flooring it was smooth. A company that is good for their word and understands simple customer service. I had vinyl plank and carpet for stairs installed. A small job however it didn’t matter - I was just as important. Thank you Eagle Flooring West! The drywall guy is awesome too!! Everything looks fantastic!!

Our first experience was so good that we're set to finish the rest of the flooring in our house. We are waiting for a situation to change before doing the floors, Floor Coverings International is working with us on that.„

I am a 30 year real estate broker from Beverly Hills and just built a house at The Biltmore. I have not only had my own garage floors coated before, but have also seen a lot of my clients vendor's finished product. Eric came out met with me, I told him my concerns and we shook hands and sculled the work. He started when he said he would. completed the job very efficiently and my floors look awesome! My floors look amazing and Eric did exactly what he said he would do. I would recommend him to any one!

We love our new shower! These ladies are professional, prompt, friendly, and have a great eye for design! Thank you!

Recently, we worked with A All-Rite through the restoration company that was working on our bathroom. Leading up to the install, things were just a little off. Getting answers my wife wanted took a little more time to get, but she got them. Then we had picked a decorative tile for installation within the normal tile and it felt like they were trying to talk us out of using it because it is tricky to cut glass. My personal feeling is that a professional should be able to cut all tile (glass or otherwise) with no issue, but I may be misunderstanding the difficulty as I don't have experience.

When the install started, things got worse. In working with Michael in the details of the shower tiling, and how it should go up to the ceiling, my wife felt dismissed and ignored to the point of asking me to step in. Once I did, things were corrected and it moved forward.

The men installing the tile spoke VERY little English, so we just had to trust things were going the right direction as we couldn't ask them. It appeared to be going well and the job looked good. We found out however, that the square holes cut around the circular shower handle hardware is causing issues. We can't find pieces that will cover the square holes. I do not know if the restoration company has reached out to them to fix it, but it's a mistake that shouldn't have happened. Speaking to people at every plumbing store we go to, they are perplexed as to why they did it that way. Square holes for round hardware makes no sense. They also did not seal the grout, but I don't know if I should have expected that.

Overall, the job looks good but the process was a pain and has created further issues. It wasn't disastrous and the shower is done how we wanted. That's about the best I can say.

A flooring company should be like Home Solutionz! They truly amazed us. Very knowledgeable, carefully considered our needs, and patiently guided us through all the possibilities. I'm very impressed with my new floor. Amazing service

Had an amazing experience working with AZ Wood Floor Refinishing. They were very flexible and worked around my schedule. Keep up the great work!

We stopped all work when they put the tile down unstaggered. They will take advantage of your kindness and weakness by staying till 10pm on a weekday. Expect you to not bother them on Sunday when they have employees at our house. Agreed to not charge to remove and fix but did not want to pay for replacement tiles. Send only one tile layer . Good luck trying to get a hold of anyone in management. Project manager is the only one to talk to. They also took full payment from our account and the job is incomplete. I am currently waiting for someone to resolve this issue..

My experience with MicMar wasn't as good. Started to plan my floor project and demo with them a few months ago. Spent a lot of time and many trips to their office for picking up samples to get the exact floor that we wanted and finally a few months later we were ready to get started. In the meantime we went thru 2 floor estimators (the first one was let go and the 2nd one left the company for medical reasons) and the 3rd estimator was about to cash in on all the hard work that was done by the previous estimator until I was told that he will do me a favor and honor the price that I was giving on the floor a few months ago because the material prices went up since. So just to be clear with his statement I specifically asked him on what he is referring to. Labor prices? Internal material prices? Manufacturer prices? His response was that they are charging me less for labor and the manufacturer increased the prices on the floors we picked out. The only thing he was not aware of is that I spoke directly to the manufacturer prior and specifically asked the regional representative if they increased any pricing on this specific flooring that we picked. His answer was no. When confronting the situation and flat out calling the estimator out on his lie in a chain of emails and I also had the owner Mike copied on the email. I got an answer from the owner right away to apologize for the misunderstanding and asked me how he can help. When I replied and asked him not to insult me with a misunderstanding statement since everything is in black and white on the email chain and challenge him to explain what I misunderstood. He went silent and received an email days later from another person that work there that she is trying to explain that their buying power is not as much and they're a small shop. According to the regional representative they did not increase any prices so I'm not sure where that is coming from.
Bottom line is if you want to get your floors or any demolition done by an honest company that don't lie to try to make a sale look elsewhere. I will NOT recommend them to any of my friends and family and I hope you do the same.
I do understand that they do have to make a profit but try to be honest and don't lie to your customers that are spending a lot of money. Also if they just admit to the lie since everything was documented in an email chain maybe I would have gave them another chance.

Would not recommend at all. Botched unprofessional job. 0/10.

Had different typed, which a lot of them don't.