Best Car Clean in Phoenix AZ

Poor Communication between Atomic Company and Tiler.
Tile had to be exchanged and re-bought.
Tiler was fantastic. Friendly. Timely. Beautiful Work.

Professional, answered all my questions and did great work. Will use again.

Best commercial flooring company around!

I love my new hardwood floors! I'm so happy with our experience and will recommend Matt to all of my friends.

We had a great experience working with Urban Customs. Heath and Rachel were very responsive and worked with us on the detailing of our stairs to make sure we had a desirable and cost-effective finished product. Heath was very easy to work with and efficient with the install. He left the house in a clean and livable condition at the end of each day. We are very happy with the process and final product.

Vinny underbid my job. But, unlike most contractors, he took responsibility and made it right. I can't speak highly enough of how much I'd recommend him to a friend.

Great service good people.

The team at Home Solutionz - Phoenix know their stuff when it comes to hardwood flooring. Super professional and polite staff. The staff was a pleasure to work with, extremely knowledgeable. He gave all the info about different products, the good and the bad, that allowed us to make an informed decision. I would highly recommend Home Solutionz - Phoenix!

Our experience with Custom Floor Covering was a disaster and required legal involvement. First the quality of the workmanship on the hardwood floor installation was defective, and although they ultimately admitted their mistakes and remedied most of it, the time, aggravation, mess, and disruption that resulted took a heavy toll on us. It required taking it up and reinstalling it. We have multiple residential and commercial properties, and to have this get to this level is something we are not used to. Additional damage to adjacent ceramic tiles occurred, and the experience to that point was hostile and difficult, and we were uncomfortable and mistrustful by then, so letting them repair the damaged ceramic tiles was not possible.

Despite attempts to pay the majority of what we owed them, they fought us on deducting the cost of the repair for the damaged tiles. A civil lawsuit resulted, and unfortunately this was during COVID, and our reasonable attempts to reach a settlement with mediation were refused by Custom Floor Covering, Inc, and it proceeded to a virtual trial. This was a mandated virtual trial limited to only one hour, handled by a Justice of the Peace who had never passed the bar exam, and was dominated by mistruths stated by the owner and employees of Custom Floor Covering. I had only a few remaining minutes of that hour to even make a stab at getting to the truth. Unfortunately, the truth never could be shown, then another 70 days went by before a “judgement” was rendered, and it was full of factual mistakes, demonstrating a lack of understanding by this “judge”. We then filed a motion of reconsideration, basically just asking her to show us her calculations and get the numbers in her math accurate. This request for reconsideration was denied with a one-word response, “DENIED”. There were enough mistakes in the handling of the case at the judicial level that we certainly had grounds to appeal it, but again there is a risk and additional expense and time involved, and at a point, we decided to just cut our losses and give up. Normally not my preference, but we were sick of it.

Custom Floor Covering, Inc, their owner, and their employees will deny all this and blame us for being too particular after they went out of their way to agree to what were just our unreasonable personal preferences, and they will deny what occurred was damage and improper installation whatsoever. That is what they stated at the trial and wrongly it was accepted. Sadly, justice is not always done at any trial, and there is always that risk when you go to trial, but we felt badly violated and assumed a reasonable approach, photos demonstrating the damage, would all logically be understood and make sense. It wasn’t, so I bring this up so that anyone considering flooring of any kind will not have to suffer the same experience we did. There are so many reputable companies out there who put the customer first and make their best effort to please you. Mistakes can happen, and we don’t expect perfection on the first attempt, but we do expect people to be responsible when they make a mistake and take the necessary steps to resolve it. We expect them to be honest, truthful, and not lie. This was everything but that, it can be much better, and I urge anyone to avoid Custom Floor Covering, Inc. and all the misery they caused us.

I have photos, videos, and abundant documentation to fully support everything I have said here, and I will be happy to share them with anyone to prevent experiencing this unpleasantness.

They have done many jobs over the years for me and my family! They are awesome to work with!!

This business is one of the nicest to work with. They are super people.

They installed laminate flooring throughout the house. Did an excellent job, showed up when they promised they would, and cleaned up after the work. Everybody was courteous and pleasant to deal with. Great company.

A broken dishwasher water supply line flooded our house requiring all new flooring. While we were at it, we figured we take the opportunity to also redo our two bathrooms. Sammy and his crew at Floor Coverings International were speedy to reply and get us started on the next steps in our remodel. We’ve all heard horror stories of folks not showing up or leaving projects half done. I’m happy to report, this team was on time (if not early) each day and pushed to get the project done in a timely but not rushed fashion. A huge kudos to Cesar, the crew member that did the bulk of the work. He was meticulous with the details and our new bathrooms and tiles throughout our home look great!

Incredible, amazing customer service, excellent workmanship and friendly, polite workers who know their craft and CLEAN meticulously after the work is done. Here are just a few things the two kind brothers who own this family business did for me, above and beyond a great hardwood flooring installation:

- Ken (the sales brother) went to three different wholesalers searching for wood to match my existing, discontinued wood, then brought over the samples.
- Van (the install brother) created a customized fit for the floors after finding an unexpected quirk in my flooring that would have otherwise been a pricey fix. He also fixed my curtain rod just because he noticed it needed fixed. Ha! Days after the job I noticed a weird area in one of the carpet tucks and he was there the next morning to fix it. He also left a scratch refill pen for me just in case.
-Saved me money by reinstalling the molding after floor installation. I don’t know, I’ve heard some companies hassle you about this or make you buy new stuff.

Don't think twice- hire them! Light years beyond the competition.

Spoke with Jim on Wednesday. He came out to the house on Friday and the repair was done on Sunday! Couldn’t ask for better service or better results! Jim and Dustin were awesome!

Fast and efficient...

Had different typed, which a lot of them don't.