Best Bath Installation in Phoenix AZ

David Whitermore, I came to your store today and told you that you're Amazing. I hope your wife reads this since I didn't get a chance to tell her that about you. Passionate, patient, knowledgeable, and a cool man who loves flooring ?. Thank you.

(Translated by Google) Well it's where I work

(Original)
Bueno es donde trabajo

Alan did a beautiful job on the backsplash in my kitchen. I am super pleased! He was very hardworking and polite. I will DEFINITELY use him again!!! I also loved that he used clips to make sure the spacing was perfect... He’s a gem all the way around. Really glad to have found him!! ?

(Translated by Google) Very good work and better prices

(Original)
Muy buen trabajo y mejores precios

If I could rate a zero, I would. The first contact with Andy (owner/operator) in his store was great. But then something changed and the owner became a nightmare. He talks WAY too much and it's very difficult to get him to answer the specific question you ask. He never called us back when he said he would and we always had to be the ones to initiate a conversation. He was unbelievably slow with everything and took us calling multiple times and going back into the store again to get any movement. He finally came to our house to price it up and when he told us the price of the flooring, we were happy with it. A couple weeks later, the price was suddenly about $5,000 higher than the original price he gave us. When I pressed him on why, he gave many excuses like there were a couple more stairs he forgot to add in plus removing the floorboards etc, none of which would explain the $5k jump in price. I kept trying to get to the bottom of it with him on the phone when Andy suddenly yelled, take your business somewhere else, don't come back! and hung up the phone. Really unprofessional company! Luckily the owner was so slow with everything, that we didn't start the project with him and are now going with the much better/cheaper/more professional Flooring Express.

Wow! Wow! WOW! FINALLY..... A company with REAL and TIMELY customer service. I had Chris (owner) come out and measure my home for new LVP flooring. There was a lot of demo work required as well to remove old carpet, glued wood, and tile. Of the three companies I called, only Chris returned my call right away, was here the next day measuring with high-tech laser equipment. The other two came out several days later with tape measures. Chris was very prompt with his highly detailed estimate. We were planning to buy the LVP from Floor and Decor as we had be told they have the best selection and pricing. Chris did not attempt to talk us out of this. He offered to do the install even if we secured the flooring elsewhere but he invited my wife and I to visit his showroom. We did and we found better quality at a $1/sf LESS than Floor and Decor, savings us $1,000. The other two companies never even sent me their estimates! We hired Chris and he kept us informed multiple times a day, when necessary, to ensure we knew exactly what was coming next. The demo was amazing to watch and his folks were VERY tidy and courteous. The new flooring came in one day ahead of schedule and the installation was today. Their prep work and installation was flawless. These installers have been with Chris for more than 10 years and did an outstanding job! I know quality work as I worked construction as a millwork subcontractor for years. Again, great company (father and son business), great installers, very response, very tidy, and kind. I recommend them HIGHLY!

I had a good appointment to get a quote and they seemed high quality but I was not willing to pay the high price.

My garage floors were in poor condition and it seemed like getting them epoxied would be the easiest option, plus I liked the aesthetics. I didn't really have a lot of time to research products and techniques so I just ended up choosing a company that I though had fair prices and had good reviews. Well long story short I kept calling them and emailing them days before I was scheduled to try to change the service date and they never responded. I was so fed up with their lack of response that I decided to waste more time finding another company instead. I hopped on yelp to send out messages to different companies about my project and Eric (owner) from First Class Coatings was the first to respond to me. Within a few minutes we were on the phone discussing my project. He gave me a lot of insight into the products they used and their techniques, and I certainly appreciated his prompt response. I still decided to get a few more quotes from other reputable companies before jumping the gun since choosing hastily caused me problems in the first place. After talking to a few more companies and gathering more information, I decided to work with Eric since we had spoken about my small project several times on the phone already, and I could feel that he was sincere and knowledgeable. I finally felt like I was in good hands and didn't expect any issues with not being called back. His crew came out Monday morning and worked all day grinding and patching up my floors and stem walls. Before they left that day the first layers were down. The next day they came back and finished up the following layers, Eric was there to inspect and wrap up. We went with a full chip floor to hide some of the more egregious imperfections, and I am very happy with how they turned out. No one needs to know how bad they looked beforehand...no one... Overall I'm super glad to have found First Class Coatings and saved myself the headache of dealing with an inferior company who won't even respond. Any homeowner can attest that contracting work is time consuming and no one wants to deal with problems, let alone paying for those problems. I'll definitely use their company for the next house we buy if we stay in AZ. Just the time I save will be worth it. Eric has been doing this for a long time and it shows. Take a look at my pictures at my awesome floors! Before shot included. I loved the color, and it didn't turn out as busy as I thought it would be. But for the life of me I can't remember what it was called.

A few side notes and tips
1. the flakes end up everywhere, on lawns, landscape rocks, and inside cabinets even. Be ready to vacuum the insides of your cabinets.
2. make sure you talk through the process and details with the crew that comes out if they weren't the ones you talked to in the beginning. Things get lost in translation. A joint I didn't intend to have worked on got worked on, and the toe kicks on the cabinets I asked to be done weren't. It wasn't a big deal since they just did them at the end when I brought I pointed it out. That's a lesson for me as well since I try not to hover when people are working.

?mmmmmmmmmm floors?

The flooring came out great. Taylor was very helpful and knowledgeable on the different types of flooring that would complement each other. He was honest about the quality on the different pricing and didn't pressure us to buy over our budget. Overall great experience and I would recommend them to family and friends.

Great selection of wood. Recommend the store Home Solutionz - Scottsdale who is always there for you and get you best price. They have the broadest selection available in the mid-to-high-end marketplace in our area. The store is well organized with helpful displays.

Fair prices; very good customer service. Installed luxury vinyl planks throughout entire house. The crew was fast and efficient and did a great job.

The guy who was supposed to give an estimate to my parents ... He started off coming at the wrong time, then when asked to wear a mask as we have people with compromised immune system went out to get a mask and disappeared...
Get a call 3 days later to tell me how the inspection went...I told the person on the phone what had happened ...no apology no follow up....
Do they even deserve a one star. I think not.
Very professional...not.
What a shame.

My experience with MicMar wasn't as good. Started to plan my floor project and demo with them a few months ago. Spent a lot of time and many trips to their office for picking up samples to get the exact floor that we wanted and finally a few months later we were ready to get started. In the meantime we went thru 2 floor estimators (the first one was let go and the 2nd one left the company for medical reasons) and the 3rd estimator was about to cash in on all the hard work that was done by the previous estimator until I was told that he will do me a favor and honor the price that I was giving on the floor a few months ago because the material prices went up since. So just to be clear with his statement I specifically asked him on what he is referring to. Labor prices? Internal material prices? Manufacturer prices? His response was that they are charging me less for labor and the manufacturer increased the prices on the floors we picked out. The only thing he was not aware of is that I spoke directly to the manufacturer prior and specifically asked the regional representative if they increased any pricing on this specific flooring that we picked. His answer was no. When confronting the situation and flat out calling the estimator out on his lie in a chain of emails and I also had the owner Mike copied on the email. I got an answer from the owner right away to apologize for the misunderstanding and asked me how he can help. When I replied and asked him not to insult me with a misunderstanding statement since everything is in black and white on the email chain and challenge him to explain what I misunderstood. He went silent and received an email days later from another person that work there that she is trying to explain that their buying power is not as much and they're a small shop. According to the regional representative they did not increase any prices so I'm not sure where that is coming from.
Bottom line is if you want to get your floors or any demolition done by an honest company that don't lie to try to make a sale look elsewhere. I will NOT recommend them to any of my friends and family and I hope you do the same.
I do understand that they do have to make a profit but try to be honest and don't lie to your customers that are spending a lot of money. Also if they just admit to the lie since everything was documented in an email chain maybe I would have gave them another chance.

We called Sun Valley Floor Specialists to complete a concrete overlay but they tackled a number of additional jobs including kitchen/bathroom demo, shower tiling, drywall repair/design. Edgar has coordinated 6+ months of various projects for us and always stands behind his team's work. Good people, recommend for more than floors if you want a single vendor you can trust.

Had different typed, which a lot of them don't.