Best Pool Service in Phoenix AZ

I would recommend Hector and his crew to all my friends and family. We where happy with quality of work and timing of job being
Done in timely manner

Customer Name: Lenora Skog. I spoke with someone last Tuesday morning, texted him all my information, thinking he would set up an appt. Never heard from anyone until 5:45 that evening, when I received a text that he was on his way to look at the job. I told him that wasn't going to work, I was not home and it was getting dark outside, and I was not going to do this in the dark. Wanted to know who was home to show him the work, he was busy the rest of the week. Then he said he could come the next day (Wednesday) at 3:00. Never showed up and never called again! Evidently this company really doesn't want the work. Poor customer service.

Todd and his crew did a great job. Really appreciated the quick response time and great quality work. Todd is well known for his integrity as a business man and service provider. I would highly recommend this company.

Matt did a great job setting up my fence and installing an iron gate. I would recommend General Fence
General Fence

It was great experience from start to finish. Have no complains whatsoever...professional, constant communication, on time, clean and it's beautiful...I would recommend Frank...

John and the fellas built an awesome custom fence for us. We needed locks and push bar openers and they did everything perfectly! Would highly recommend Pinnacle Fencing Solutions to anyone needing a new fence or repairs. Will definitely use them again.

Top rate professionals. From my first phone call from Erica to the excellent installation of the nets on my property, we are very happy with the outcome. Would not use anyone else.

Lavandis and Mike were both extremely professional, quick and very tidy! They did the job right, and cleaned up any mess, not to mention arranged everything back in order and gave me a full rundown on how my removable fence works. Lavandis especially was funny and very personable, I will definitely be recommending this company to friends and for future properties.

I have a vinyl fence! People like to take tops of the slats off. I went to get one to replace it! I love my fence!

Great company that gave me an easy quote when i called in.

Phoenix Fence Builders did an outstanding job with our fence installation. Their team was professional, courteous, and knowledgeable. The new fence looks great and is of the highest quality. We could not be more pleased with the service we received from Phoenix Fence Builders and highly recommend them for anyone looking for reliable fencing services in the Surprise, AZ area.

We are very pleased with this company's work! They came to measure my yard the day after my call, emailed me a quote the next day, and installed the fencing/gates in a very reasonable period of time. Crystal emailed me with updates as the fence was being manufactured so we had a timeline on progress of the project. Back yard is now enclosed so javelinas cannot enter and destroy/dig like they did in the past. Yay!

On July 30, our 40' Eucalyptus Tree was blown over by a monsoon storm. We contacted several contractors, and were told that it would be 3-4 weeks till they cold even come to give us a bid. Then some just said they could give me an estimate via a photo. And still, 3-4 weeks before they could do it. Serenos gave us a bid and were going to start work that week. They showed up on time and were so nice. The job was so beautiful. My husband and I can not recommend this company any higher than 5 stars or we would. Competative prices and beautiful work.

Well they gave us the wrong size fencing materials and we didn't discover it until we moved it from one vehicle to another.vtheir location is several miles from home so my husband had to figure out a way for it to work.

Unfortunately the issues began literally from the start. When the gentleman came out the last week of September 2019 to take measurements and give us a quote, we were impressed and real excited to be doing business with Ironman. That excitement quickly diminished.
We were told the fence would be completed in 4 to 6 weeks, and someone would be calling to collect a deposit and schedule the work. No one called !!! I had to reach out, asking to put a deposit down and confirm scheduling. Of course the deposit was taken but apparently noone knew. We later received a call asking for the deposit. I informed Ironman that the deposit was infact made then asked about the start date. We were told we would receive a call back with a scheduled start date. Nope...never happened
Yep, you guessed it, I had to again call Ironman company AGAIN about the start date. We are now told ot wont be for another 6 to 7 weeks, if were Lucky because everyone is busy. I debated about the timing but what could we do. She said some one will call and confirm..heard that line before....
We finally get a call with a schedule date of early November, we said okay. A 2 man crew came out, the guy debated with me on the Placement of the fence. A few minutes later he realized we were correct.  They dug holes, fence parts off the truck and realized they had the wrong screws and left, saying a word. The only way we found out was, yep, by calling Ironman..again. The scheduler said they would be back the next day, which they weren't, and from there we got the following excuses and delays; Not enough butterflies, there weren't enough caps, there weren't the right screws, there wasnt enough screws, having to wait for parts to come in from vendor, waiting on the vendor...
The project was literally piece mealed together and finally completed with the placement of the final caps for the fence on December 19th 2019. And now, after all of that, Ironman had the odasity to promptly send us a bill for the remaining balance in December 20th 2019. We were discounted a little over a hundred and thirty dollars for all the inconveniences caused by the crazy fiasco.
After several hit and miss ccommunications between Ironman and us, Ironman took it upon themselves to attempt to run our credit card that was used back in September for the downpayment and make an UNAUTHORIZED and FRAUDLANT transaction. When asked why they simply said, well, it didnt go through.
When I checked our CC account, there were 5 attempts made .Highly illegal !!!
BBB has been notified....
Beware shoppers, I would think twice about doing business with this company...ever.
Sadly we were referred to Ironman by a friend...they let us down, our friend down, their customers down. So, this is the long way around in saying I would never send a referral to Ironman....

Good job with the pony wall; but now there are at least four places where the blocks are actually loose and in danger of falling completely off. I can't get them to come out and fix the problem. Promises, excuses and lies seem to be the norm. I just don't understand how a business can fall short in customer service and fixing something that they screwed up.

They don't ever show up. I spoke with 2 different people there, each of them said they would come to my house to measure and give me a quote. The first one told me 4 different times that he was coming. I waited at home and no one ever showed. 4 times! So I decided to give them another chance and spoke with someone else. He made an appointment with me and never showed! They clearly don't stick to their word so they definitely won't be getting my business.