Best Fence Repair in Phoenix AZ

Completely unresponsive after sending them project details. If you don't want to do it, just say so

Arizona Pool Fence just installed a fence around our new pool. The installer was very knowledgeable and walked us through every step of the way.

This is great quality fiber mesh fence with solid poles. It is removable but looks good and feels solid so we will probably leave it up year around. Mitchell was great to deal with, no high pressure sales pitch, willing to take time and explain everything, talk through our options and work up an estimate of fence length. He and his partner were able to come do the install a week after we signed. They came on time and did an excellent, professional job, with good ideas and suggestions for the details of the final layout (but open to discussion). Things like pros and cons of gate placement or how much room to leave inside and outside the fence benefited from their experience but were customized to our preferences. Highly recommended!

They came out to measure, never gave an estimate. But to be fair I've only gotten 1 estimate from several companies I've called and can't get that 1 to actually do the job. Everyone must be rich these days and don't need the jobs.

Amazing Fence service love my new fence !

they do not install residential fencing. didnt waste anytime on the phone - she quickly confirmed they cannot help me.. that is already great customer service.

Loved danny my installer :)

The best guys in the business!

Juan and the rest of the Sereno team were wonderful to work with. We had them extend our existing block wall and then install a custom RV Gate. The design process was smooth with Juan lending his expertise, their prices were very competitive, and they finished the job well ahead of schedule. We couldn't be happier!

Always have what I need

HORRIBLE HORRIBLE HORRIBLE. 1st was quoted a price for 3 different options when I got there the quote for less stuff then I was quoted went up in price over 100.00 then was sold items I didn't need and when the guy in the yard told me I didn't need the stuff I was sold for my project I went and returned it the guy who sold me the stuff came out and yelled at the yard guy for telling him I didn't need stuff he had already sold me. SHADY SHADY people never again will I go to this company. customer service is horrible asked to speak with the owner he doesn't have anything to do with his company any more and mgr is unreachable at all times we will see if I get a call back after leaving a message with the rude office people that answer the phones there. If you are looking for fencing skip this company you will spend more money in the long run and frustration.

DCS did a great job with our pool fence. Unfortunately, they did not use a protective barrier when welding near the pool. Now we have metal flakes embedded in our plaster. When the owner came out to look at the damage he tried to place blame on the pool plaster company (we had the pool done 2 1/2 years ago with no mysterious dots) and the stated who knows what could have blown in the pool. I have lived here 6 years and have never had metal flakes blow into the pool. They refuse to make it right so now I am stuck paying to have my pool drained, treated and then filled again. If you have used DCS I urge you to keep an eye on your pool for possible damage but don't expect them to fix their mishaps. I will not be recommending DCS to anyone due to this incident. I am extremely displeased with the treatment I received from the owner and may pursue further action with the ROC.

Bob is very professional and he gave me a get price

(Translated by Google) Good fence company and good place to work

(Original)
Buena compañía de fence y buen lugar de trabajo

Extremely impressed by the service and quality of work. We could not be more happy with our fence! Thanks The Scottsdale Fence Company.

Terrible customer service. Ironman was supposed to install two freestanding gates and they did not make them correctly to install. They came near an hour outside of the arrival window they originally said and while I was not home. I thought they were coming during the window they gave me. They dug in the ground near my electrical box and cut the electrical line to my sprinkler system. The worker crew put cement on my electrical line, sprinkler head and sprinkler plumbing. They absolutely refused to replace the electrical line they damaged and wanted to rig it with a bunch of electrical tape and a small segment piece of electrical line. The supervisor put me as a last priority and kept putting me off. The scheduler did not get back to me when she said she would. It was difficult to reach the scheduler when I called because they often said she was in the shop. They rescheduled and cancelled because their oven broke down. They came out with the wrong shade of colored posts that did not match the gates. Therefore, they had to reschedule again. They had me wait another week before rescheduling and they did not call when they said they would. I had to become the coordinator and call to chase them down for near 2 months. Also, they were supposed to reschedule again. I had to call and chase them down. They didn't want to answer my call and excused themselves that they had phone system trouble all day. I found out the oven broke down again too. Another day, (Rick) the owner was rude to me when he intercepted my phone call while I was calling for the scheduler. During another call, the Office Manager (Sheila) was rude to me and hung the phone up on me while I was trying to get a resolution. Iron man Pool Fence caused this installation to last an extra month in a half from the time the gates were to be ready. I was wondering how many times were they going to have to come out. This is a total of 2.5 months from the original order date. They did not arrive during their scheduled arrival window. It was over an hour late from the tail end of the 2 hour window. I thought I was the customer. The customer service was horrible. I would have thought the owner would have been more considerate of everything they made me go thru. This gate ordering process needs improvement as well as the customer service. It is hard to recommend a company when one has a bad experience and the owner doesn't even want to make things right. To sum this experience up... Disappointing and a big let down. Save yourself a hassle and see if you can find a different company to use.

ParkPro requested 50% down for our gate project, which we paid promptly weeks prior to the installation. A week later (out of the blue) we received a lien notice from AZ Lien Service representing ParkPro threatening to slander title to our property when we made a good faith down payment and no work had been performed as of yet. We have given notice to ParkPro that under no circumstances are they ever permitted to place anything of record against this property or the company and individuals involved will be held personally accountable. We have worked with countless subcontractors on 14 construction projects and never has one acted in this fashion. ParkPro completed the project as contracted and we have paid ParkPro per the contract. It wasn’t a fun experience and nobody needs to go through this when there are so many other gate companies operating in the Phoenix area. We will run a title check upon completion of the construction project and take the appropriate legal action if it is found they slandered title to the property.

...... this review will change if after day 4 my company is not addressed

I had a really great experience with Chris and his team. They did a beautiful job on my perimeter fencing. It’s opened up my yard and adds a lot of character to the home.

After contacting a bunch of companies trying to get a kennel build I happened across Fence AZ. They did a fantastic job building our 18x25x8ft chain-link kennel. They were able to cover the top with chain-link without having to use center poles. Couldn’t be happier with the job they did. On time, super professional and the price for what was done was really fair. It’s always nice when a contractor lives up to your expectations and Fence AZ did just that!