Best Remodel Work in Phoenix AZ

Recently completed a remodeling project of our primary bedroom and bathroom with Phoenix Home Remodeling. From start to finish the communication and execution were flawless. Their in-house designer captured exactly what I was looking for. They took care of ordering everything and all steps - from tile to paint to carpet. The team who did the work were respectful, hard-working and got things complete 1 week earlier than estimated! Really happy with our end result and the process.

Holtzman estimated its team would begin work on our project in May 2022, with a ‘conservative’ estimated completion date of October 2022. (Timeline was important to us because our first child was due in January) did virtually nothing over the first three months; employees visited the site 6 times during that time period. Work did not begin until September 2022, after we expressed concerns to owner and assigned a new superintendent; at that time, owner estimated December completion. It is now mid-January and work is ongoing. We brought our newborn home to a rental and have no idea when we will be able to return to our house.
We went with Holtzman because of their online scheduling/calendar tool. This tool is supposed to allow the client to (1) get a sense of what is happening when, in terms of the overall project timeline and (2) know which tradesmen are coming to the site on which day. It did not deliver on either account, as the calendar is almost never kept up to date or filled out more than a few weeks into the future. As far as the overall project timeline, we asked superintendents and the owner for a project schedule at least 20 times. The most we got (verbally) was a tentative date. As far as knowing when specific tradesmen and inspectors would be there, people would show up when no one was scheduled (including an inspector who needed a $300 check), or, conversely, we would make sure we were available only to have them not show up. The lack of scheduling was not just inconvenient; it had a big impact on the project itself, because no one seemed to be ensuring various jobs were being done in the correct order. Work had to be undone/redone, wasting everyone’s time.
We hired a residential architect to draft detailed plans for the home addition. Plans were signed off on by mechanical, structural, electrical and plumbing engineers, as well as the city of Phoenix, which permitted the project. The Holtzman team had full-size copies of these plans at the site. Various Holtzman employees and subcontractors repeatedly disregarded the plans, creating a cascade of problems. There are too many instances of the plans being ignored to list them all, examples include (1) discarding an electrical panel that was supposed to be relocated and installing the new electrical panel in the wrong place, affecting where the HVAC unit could be installed (2) installing the primary kitchen window 2 inches lower than indicated, jeopardizing ability to install outlets and switches where indicated (3) building master bath ceiling at wrong height (4) ignoring instructions to slope the slab under the new master shower, later requiring the slab to be redone, and so on.
After repeated attempts to work with our first superintendent, Joe Clark, to resolve concerns about lack of progress and poor organization and communication were unsuccessful, we asked Joe to coordinate a meeting with company owner Brandon Holtzman. He misled us, setting a meeting with Brandon for Saturday at the Holtzman offices. After showing up for the meeting, we found out that Brandon was out of town and didn't know about the meeting. Joe showed up late and we questioned him about Brandon’s attendance, Joe started yelling at us to “Get the f-ck out of here (the Holtzman office.)” He then followed us out as we got into our car and continued to stare at us as we left. Brandon was apologetic about the incident and assigned us a new superintendent, but it was still jarring. Under the second superintendent, the team left our property completely unsecured one day: front door unlocked, back door left wide open, side gate left open, keys to home left in construction area, and lockbox left open with correct code displayed. When we expressed our concern, the superintendent blamed us for not living there at the time (despite being strongly encouraged to move out during bulk of the demolition and construction phase) and told us he “never signed up for being the gate keeper.” Our third and current superintendent, Cory, has been one of the only redeeming aspects of working with the company.

Steve came to my house. Nice guy. I told him the work I wanted done. Reface fireplace, tear down a wall, new flooring and baseboards. My estimates were coming in from $25 to $35k. Steve didn't blink an eye, said his bid would be double. There will be a cold day in you know where that I pay up to $70k for this job on a 1650 square foot house!!! I don't like rip off artists!

Had the exterior of my house painted... new countertops... sink and faucet installed...also new light and outlet outside ...
I’m more than happy...
Everyone was very professional . They did a great job cleaning up... I be would definitely use this company again?

Nice Cabinets!:)

Brandon H and Charles L, were super nice, very polite, answered all my questions and did an awesome install of my shower! They also did a great job of cleaning up. I would totally recommend them. Thank you Brandon and Charles!

Great service! On time and technician explained everything and was affordable.

Great service...honest & dependable...fixed right the first time...great for any construction job...big or small...will not use anyone else!

I currently work for Ben and finally found an employer that isn’t afraid or to good to bust his butt day in day out on the whole project with his employees! He is very meticulous, knowledgeable, and extremely accurate in all of his projects. He is the definition of a caring boss and professional businessman!... Can’t wait to see how many more families dream homes we make come to life!

Remodeled most the home and have been loving it since it's been completed. Great look brings the home to life!

They had done kitchen remodeling, and I have already booked them for my bathroom service. Highly impressed with their timely service. Good work.

We used Atelier507 to remodel the tiling of our master bathroom shower, add a niche, and update the water fixtures. Throughout the entire process, they were very responsive, provided 3D renderings of what the final look would be and would update the renderings for any detail we want to add/remove/adjust. Atelier507 also provided progress photos during and after the project. They did an excellent job and were very professional. We are very satisfied with the final look of our shower. I highly recommend using them!

I can't say enough about the expert, personal, and skilled service of this team. They really went above and beyond to be sure we were satisfied with the end product, including making numerous changes to the original plan, and really working with us as the plan developed. All work was high quality yet keeping to our budget, we used them to remodel our guest casita but want to keep them on for numerous projects on our main home! Excellent work!

I was very impressed with the COVID precautions taken durning my project. Everyone that entered my home had mask on and was very kind and courteous Dion address all of my questions before and during the process. I am very please with the French door installation, the slabs of concrete to extend my patio, installation and wiring for a ceiling fan, along with removing a wall in my kitchen. I definitely look forward to working with D&D construction again when I am ready to do my bathrooms. Remodeling can be stressful especially during these times I am thankful that D&D construction was able to make me feel safe and gave me piece of mind during the entire process

Very good service I

Mike and his crew did an outstanding job on our recent bathroom/bedroom remodel. They started and finished the project exactly as per contract. The workmanship was professional and the crew was very personable. Neatness counts and they excelled. Thank you, again.

I hired Mesic Contracting to do Re-Leveling on my grandmas manufactured home in Mesa. They do excellent work and will definetly use again.

At the initial meet and quote we were disappointed. We did not receive the quality/professionalism the company speaks about. They reached back out apologized and had someone come back out to take care of us. The second time was much better and answered all of our questions. We picked exactly what we wanted and the process began. The service was great, Tom was very professional and attentive to the work. He communicated very well. The timeframe itself took a bit longer than we anticipated so that was hard, but overall a good experience.

We love the end result of our kitchen cabinets. Crew was clean and did a great job. Adam explained the process from start to finish so we would know what to expect every step of the way. Highly recommend

We are in the process of remediating a complete remodel that had gone wrong with another builder. We tapped 4 GEN for the remediation and we cannot speak highly enough about 4 GEN Homes and David.

Background: we were new to Arizona and the previous builder we had hired to remodel our recently purchased home — after 16 months of ongoing workmanship problems and error — left us with a complete disaster and abandoned the project: having falsified their licensing, falsified their insurance, having not pulled a valid or legitimate permit, or having proper inspections done, and hiring many to perform work who were not licensed or properly skilled. You can imagine how difficult it would be to discover this after the fact, and what a complete mess and stress this would create in so many different ways. Any whole house remodel is, by itself, a daunting process in which you feel lost and need the guidance of an expert contractor. Given the difficult situation we were left with we needed someone to come in and not only do a whole house remodel (complex as that is), but, adding to that complexity, to remediate a remodel that had gone very wrong. Not many would be able or willing to take this on.

We are so thankful that we found 4 GEN Homes / David Mikes, and that he was willing to take on this huge problem for us. He is an amazing contractor — he listens, he is calm, always pleasant, very careful, intelligent, insightful, and experienced; and he speaks, consults, and guides us with the authority of confident construction expertise and extensive home building experience, and yet without ever presuming upon us. He is reassuring in how he counsels. He also has a cadre of vetted professional subcontractors he’s used many times and knows they can perform the work to an acceptable level — he’s not trying to find just any subs as he goes along. He takes the chaos of the situation and calmly organizes it and makes it seem manageable and clear, and he always wants to come to the right result and covers nothing up that needs to be done right. He is your advocate, not primarily an advocate for the subs or workers. He usually answers calls or quickly returns calls or messages and is always ready to help and address any concern — and he is usually way ahead of you in identifying any issue. If you bring it up, it’s likely he’s already on it. His eye for due care and detail is likely better than yours.

Another reviewer said David treats you like family. I would wholly concur with that.

I would highly recommend 4 GEN Homes to anyone and everyone.