Best Tile Work Installation in Phoenix AZ

Buyer beware. I almost did a remodel through this company and I'm so glad I didn't. Steve came to our house for an estimate on a bathroom remodel. The estimate was for $20,000. He charged about 20% more than other quotes we received. But I liked Steve so we went with him. The company then goes through a design phase which no joke takes about 2.5 months. The entire design phase they give us no quote. At the end of the design phase they quoted us at $65,000 for a very simple bathroom upgrade. Small bathroom, nothing fancy. We weren't moving walls. We weren't moving the tub, shower or sinks. No way it could be more than $25,000. They could not break out the price for us one bit. No price for the tile, no price for the sinks, nothing. They got mad when we asked them to break out the price. Seemed very very very fishy to me. When I called them out for being fishy, they left and we never heard from them again. We still gave them $1,000 for the design. I feel like this company could be running some kind of construction scam. I just don't trust them. Go with someone that you can get a bunch of positive referrals from.

Jen was our Service Representative and he was very professional and courteous during the course of our Master Bathroom remodel. Recommended!

Completely unimpressed. I called them this morning just before 9am during their business hours. Their answering service picked-up and I relayed that I wanted to simply speak to someone at the company for about 10m to determine if the project we had was a good fit for them. She proceeded to ask me several questions to gather my contact information and then informed me that no one was available. She offered to schedule a quick call, but the next available time was TWO DAYS later. I politely declined. If this is the kind of intimacy and customer service Phoenix Home Remodeling delivers, I do not plan on ever being a customer.

EDIT on June 24, 2021: After reading this company's response, I increased my rating to 3*. While the response was fair, I do think the impersonal nature of an answering service (not actual company employees), coupled with the fact that availability for a very quick initial discussion was a full 2 days later would still keep me away from engaging. If I am going to work with someone on a project, I'd like to believe that the importance of a quicker response time and a more personal, direct interaction is paramount. Speaking to a third party service tasked only to gather my contact information and mechanically schedule a ~10m call 48 hours in advance does not give me the sense that this company is eager to engage their client base. That said, given the fact that I did NOT use their services, 1* admittedly felt harsh. I wish PHR the best of luck and strongly suggest they reconsider their screening process.

Adam is awesome! We are doing business with him, he is very professional and knows everything. Recommended!

Jason the project manager and Wayne the installer took great care of our shower remodel. It turned out amazing and I couldn’t wish for a better pair of professionals too work with.

We were very pleased with the service we received from TWD. Professional, show up when promised, communicate during all phases of the project, and priced fairly. Couldn't be happier with this company; highly recommend them.

My wife and I would like to express our appreciation to John and his crew at Allure Bathroom Remodeling for the work done on our master bathroom. The remodeling included the conversion of a bathtub to the shower, installation of a new toilet, medicine cabinet,vanity top and faucet‘s. The demolition was done professionally with an absolute minimum of disruption and mess. The guys are really neat. Michael and Sean were professional and added many personal touches to the work being done. The project came in on budget and was done within the time promised. We give Allure and their staff five stars for a job well done. We would highly recommend them to you if you’re considering a bathroom remodel. All their promises were honored and the end result exceeded our every expectation. - D. & R. Gleason- Phoenix

Will and his entire team were amazing! He was always very professional and helpful throughout the entire kitchen remodel. I would definitely recommend Holtzman for any home improvement needs…thank you!!

We had a complete remodel of our guest bath and master bath, and they look amazing! Paul and the rest of the team from Neoteric Builders did a fantastic job. They were so easy to work with and helped so much with designing exactly what we wanted. We are so pleased with the quality of their work and would highly recommend them. Thank you so much Neoteric Builders' team for a job well done!

This company is impressive, and the quality of work is second to none. We had Tyson out to our house for a kitchen remodel not only did it Turn out amazing but the job from start to finish was so pleasant and tactful that it was over before I knew it. I am going to be a lifelong customer.

Awsome

Sfz

Working with Veny was a pleasure. He helped me select the best option for the built-in desk top. He did a beautiful job installing it. He also cut a top for a table base that I had which turned out great! The picture is after Veny's install and during the upper cabinet installation.

We hired Ben from Champion to remodel our newly purchased home. He did a superb job, and was a pleasure to work with. His crew was professional, clean, punctual, and completed the project on schedule. Ben and his crew are true craftsmen, and if your looking for a contractor that doesn't cut any corners and does incredible work you need to hire Ben.

No one can ever know that this place had undergone demolition just a few hours ago. Hats off to their professionalism.

Omg I was so impressed with JM and Jose v. My countertops look amazing and they were very professional and helpful. I would highly recommend them to anyone. Did an amazing job.

Great product and the whole team worked perfectly

Great experience! Highly recommend! Nice ,clean and on time work! Reasonable price for quality job!

Amazing group of people to work with. The whole process of our bathroom remodel went seamlessly and we would recommend this company to all of our family and friends!

Praveen and his designer came to view the premises and was very pleasant in their engagement. But never heard from them since then. Maybe they have too much business. But a call would be really courteous instead of wasting my time and theirs as well. Eventually, I went with another contractor.