Best Exterior Windows in Phoenix AZ

I appreciate the experience Russ and his team has. He provided good advice and great workmanship while working through the small or big projects.

Amazing job, quick and easy, two days is all it took ?? price was incomparable.

I was very impressed with the COVID precautions taken durning my project. Everyone that entered my home had mask on and was very kind and courteous Dion address all of my questions before and during the process. I am very please with the French door installation, the slabs of concrete to extend my patio, installation and wiring for a ceiling fan, along with removing a wall in my kitchen. I definitely look forward to working with D&D construction again when I am ready to do my bathrooms. Remodeling can be stressful especially during these times I am thankful that D&D construction was able to make me feel safe and gave me piece of mind during the entire process

Was very pleased with Retro Pro - Eric and his team of professional employees were great - to include Angela, Steve, Oscar and Blake. Two bathrooms were completely remodeled and both were completed timely with excellent workmanship on the remodel. New showers, tub, toilets, flooring, cabinets and paint. Could not be happier with the outcome and promptness of getting the work completed. Minor warranty issues came up but resolved quickly. Again highly recommend this company for any work you want done in your home.

I'm so happy with our new kitchen! Eddie was very professional and responsive. They remodeled our kitchen on our vacation home in Tempe. We have already recommended them to our friends in AZ! Thank you AZ's Best Construction!!!

Shannon and his team were very responsive and committed to getting our job done. They worked in an ever changing project without change orders and kept the project moving... they focused on keeping the budget tight and brought solutions to each problem we “encountered” as we peeled the layers of a remodel

We had a major kitchen remodel, another room addition and updates to other areas of our home. Yourson Contracting and Design gave us great ideas for all the areas, kept us updated as to the schedule, and their whole team is very skilled, professional and polite.

We had grout replaced in numerous areas...it was done well and completed in under the estimated time.

We had a few different companies visit us back in July/August 2020. Remod had a good presentation with a light bulb showing heat through the different panes of glass. Which is more than any other company had done. They offered to take $1000 off if we commit with them that day, and we did. We went with the Aztec style dual pane windows and a new french door. The windows come with a double lifetime warranty. So if we no longer have the home the lifetime warranty will transfer over 1 time to the new owner.
The financing paperwork came and we were approved. Our first payment was to be in October.
We've called multiple times to get updates on our order and we keep getting, oh I will have the owner call you back she's out in the field. Or we get, I'll have Anna call you back since you've spoken to her before.
We have never, EVER received a call back. In December I called and explained that it's disappointing that we are never given any updates and no one calls us back at our request. I explained that if there are delays it's fine we understand that things happen but we want to be informed. Yet we are never informed. After I explained this to Anna she said she will right it down and make sure to call us every Tuesday and Thursday which is when they receive deliveries to see if our order arrived.
After a week I called because we never heard back
During that call Anna pushed it back onto the owner for not doing her job and when I countered that she said she would call, she yelled at me that she doesn't need this and hung up on me.
I waited a couple weeks and called again and my girlfriend emailed the owner as well. No apology for the horrific customer service, no apology for the delay, no explanation except various excuses like, the manufacturer has a shortage on tempered glass, we have alot of jobs we are doing right now, we are meeting with the manufacturer and fill you in with an update.....and still we have never received an update. It is now January 8, 2021, 6 months have passed and all we get are excuses, lies, and still no windows (and a door).
My advice is to avoid this company completely.
We don't want them touching our home because if it's this hard to get an update, I can't imagine how difficult it is for them to stand by their warranty and quality of their work.
We are trying to cancel and we are ignored.
Do Not do business with these people!!!!!

You've been warned.

You're welcome.