Best Windows Window Replacement in Phoenix AZ

Very professional from the initial salesperson to the installers. Kept us informed of when the job would begin and finished the walk in shower in one day! It's beautiful. Cleaned up the bathroom and reinstalled the handicapped toilet seat as well. Above and beyond.

We hired Ben from Champion to remodel our newly purchased home. He did a superb job, and was a pleasure to work with. His crew was professional, clean, punctual, and completed the project on schedule. Ben and his crew are true craftsmen, and if your looking for a contractor that doesn't cut any corners and does incredible work you need to hire Ben.

We recently had a new shower installed. Everything was as designed, on time and efficient. Special shout-out to Martino! He did the work and was courteous and very hard working, a one man crew. I will use this company again and highly recommend them.

Russ was a pleasure to work with. He was knowledgeable and reassuring. The total bill was reasonable and I plan to use them again for future renovations.

****SLIMY, LYING, ZERO INTEGRITY**** DON'T WASTE YOUR TIME
I'm surprised to see the positive reviews. Joe, the GC/owner, lied repeatedly throughout the project. He does NOT ever accept any responsibility for his severe inability to communicate with his sub's, us, and his vendor's about the project details. Expect to foreman your own job if you want it done right. MY husband was the foreman from start to finish. Every single sub contractor that came over, every single time never had any direction or idea what to do.
Rather than having integrity and doing what's ethical when mistakes were made *THERE WERE ALOT* by taking responsibility for them, Joe instead placed the blame on me and my husband. EVERY SINGLE TIME. The project went 2.5 months over due date. He continued to give excuses from being too busy to handle his project load, to having medical issues, to finally him blaming Covid for the delay.
The final outcome is acceptable, only because my husband spent the time during work giving direction to the sub contractor's and away from work to be home to QC the sub contractor's work. It's concerning to think how bad it could've been because Joe doesn't have any method for managing his jobs, communicating effectively with anyone, and he doesn't utilize any quality guidelines.
TERRIBLE EXPERIENCE!

Great company.. I definitely recommend Mesic Contracting.. They will get the job done and do it right!!

The entire RetroPro Team did an awesome job. It was a pleasant experience from start to finish.

Fantastic job! Serrano did an amazing job and what fast and attentive service. Keith was very responsive and helpful with suggestions. My kitchen was 4 slabs and artesian mitered edge installed. My dad has been in this business in Jackson Hole for 25 years and Serrano impressed him! Thank you Keith and your installers. Fine work. Highly recommend!

I'm trying to get a quote. But got hung up on. Not a good experience.

We had a few different companies visit us back in July/August 2020. Remod had a good presentation with a light bulb showing heat through the different panes of glass. Which is more than any other company had done. They offered to take $1000 off if we commit with them that day, and we did. We went with the Aztec style dual pane windows and a new french door. The windows come with a double lifetime warranty. So if we no longer have the home the lifetime warranty will transfer over 1 time to the new owner.
The financing paperwork came and we were approved. Our first payment was to be in October.
We've called multiple times to get updates on our order and we keep getting, oh I will have the owner call you back she's out in the field. Or we get, I'll have Anna call you back since you've spoken to her before.
We have never, EVER received a call back. In December I called and explained that it's disappointing that we are never given any updates and no one calls us back at our request. I explained that if there are delays it's fine we understand that things happen but we want to be informed. Yet we are never informed. After I explained this to Anna she said she will right it down and make sure to call us every Tuesday and Thursday which is when they receive deliveries to see if our order arrived.
After a week I called because we never heard back
During that call Anna pushed it back onto the owner for not doing her job and when I countered that she said she would call, she yelled at me that she doesn't need this and hung up on me.
I waited a couple weeks and called again and my girlfriend emailed the owner as well. No apology for the horrific customer service, no apology for the delay, no explanation except various excuses like, the manufacturer has a shortage on tempered glass, we have alot of jobs we are doing right now, we are meeting with the manufacturer and fill you in with an update.....and still we have never received an update. It is now January 8, 2021, 6 months have passed and all we get are excuses, lies, and still no windows (and a door).
My advice is to avoid this company completely.
We don't want them touching our home because if it's this hard to get an update, I can't imagine how difficult it is for them to stand by their warranty and quality of their work.
We are trying to cancel and we are ignored.
Do Not do business with these people!!!!!

You've been warned.

You're welcome.