Best Home Plumbing Needs in Phoenix AZ

Ryan Jose, and Jay did an excellent job. Professional, courteous and clean, fast, too! I am very happy with what they did. It all looks very sharp and sleek.

We had West Shore replace the tub/shower in our guest bath with a shower only and replace the shower in our master bath. We think West Shore is a reliable company that will be around for a long time. We thought we may have had a problem and their master plumber came to check on it immediately. The problem was not with the showers. The team we worked with was excellent from sales rep Zach to installers Jeff, Daniel and Mike who were efficient, thorough, neat and clean.

Although there were a few supply issues, even they the guys managed to complete the task within the given time, they were very professional and educated. Keep up the excellent work.

I will do my best to touch on all areas, both good and bad!

LENGTH OF TIME QUOTED TO COMPLETE JOB - 45 days
LENGTH OF TIME IT TOOK TO COMPLETE JOB - 171 days

Timeliness: Demo began 9/10/18 and job was not complete until 2/27/19. We went days/weeks where no one showed up to work on the house. After they cut a post tension line, the project sat for over 2 weeks with nothing being done!

Craftsmanship: 90% of the trades they sent over were excellent! They did great work, had great attitudes, and cleaned up after themselves before leaving. The completed work looks great!

Planning: To give a few examples - the flooring guys came over to install, but there was no flooring dropped off the night before install. Drywall guys showed up, but city inspection was not signed off, so drywall could not be done. Anytime a trade leaves, they move onto another job, and yours gets pushed back again!

Communication: HHI will only call you when they are looking for another payment. Other than that, you will need to call them to get an idea when to expect someone at your home to do any work. They use an online tool/portal called Buildertrend and Faztimate. Buildertrend will notify you when your job is rolled back, you will then need to call HHI and ask why. Both systems I find difficult to use. I have requested HHI email me info, but they refuse, and direct me to their portal.

Cost: Lets just say they wrote an allowance for a custom door at less than $300. When they sent someone out to measure the door, I was quoted $5700.00. When I pushed back, I was told Oh yeah, thats Frankie, he is expensive. So they sent another person out that quoted $1100.00. . . . . . . . .

Professionalism: The owners don't have the first idea what this is! They take no responsibility and point fingers at the customer nonstop. They send snarky text messages and even threaten to sue you!
For example, final door was painted on 2/27, and Brandon emailed me that evening stating Here is the copy of the late bill you owe. How am I late paying you when you just finished the job a few hours ago?? I have asked both Danny Holtzman and Brandon Holtzman to email me a breakdown of charges, to reflect changes made and credits, but am told we have already credited everything we are going to credit. After telling Brandon I would be going to ROC, YELP, and news stations for help, he threatened to sue me. He made it clear he has a team of attorneys, so it's not an issue for him.

Now the job is done, but I have no clear answer on what the balance truly is. Danny and Brandon have not sent me an itemized summary showing corrections and credits, and claim they don't need to supply it to me either. As of my last phone call with Brandon, he is busy with his kids sporting events, isn't in front of a computer all day, and will look into it later. I just want to pay what I truly owe, and move on with my life!

Need the bathroom remolded at in a very old home for my grandmother. Larry came to do the estimate. He was honest and fair. Started work as soon as possible. was spot on about the time it would take to complete and that was spot on. Also was always available to answer any questions. Lester, the young man that did the work was very professional. He worked quietly, did quality work. Both men we worked with were honest and made sure everything was done to my grandmothers and the families liking. I could not be more grateful!!!

Where do I begin? After beginning and extensive, full gut remodel, my G.C. left me high and dry with a demolished home and ran off with most of my money. Juan and his crew swooped in like the Avengers to save the day, not only finishing the job, but doing so with better quality than I would have gotten from the original G.C. I could list many positive adjectives to describe Juan as a person and as a professional but I'll give you the main one: INTEGRITY! That's right, INTEGRITY, a characteristic sorely lacking among the General Contracting industry. Juan is that needle in the haystack; that diamond in the ruff; the guy you call when you want it done right and at a fair price. The math is simple: G&C Construction = Piece of Mind!

Our experience with ABA Home Remodeling was great. We had our master bath and second bath both remodeled. The entire process from measuring, to design to installation was handled professionally and completed in a neat and timely fashion. I enjoyed working with Rob, Joe and their crew! We really love the results and would definitely use them again for future renovations.

I could tell right away that I wanted to work with Ellie and her son Ivan. From the very beginning they were both extremely professional and informative. I remodeled my old master bathroom and closet and the end result was well worth the money! They took my ideas and were able to build exactly what I described to them. All the workers were on time and very respectful, and they didn’t mind me asking questions! I’ve already recommended Ellie and Ivan to all my family and neighbors, they are amazing!

Jeremy is very efficient and has performed an excellent job in my garage
ensuring the eaves are sealed