Best Heat in Phoenix AZ

Dreamstyle performed a custom tub/shower replacement. There was excellent communication on the job site and the team was very courteous.Update on review: communication post-install is poor. It's taken multiple phone calls, texts, and visits to address the tub hardware installation (yes the faucet and drain). Appts scheduled were no-shows or changed at last minute. Wrong materials sent to address the issue. When one item finally fixed 2+ weeks later, the drain wasn't tested and didn't work. Only found that out when I tried to use the tub. I informed the lead installer who came out. He admitted it wasn't the right part. So he knew it and didn't say anything.

Everything was done great. I would definitely recommend them a five star for their great quality work.

February 2020

As my girlfriend and I were planning to move in together, we decided on a full remodel of my 25-year-old home. We researched contractors throughout the greater Phoenix area. Initial factors which led to our decision to hire TWD included being a Certified Partner of Rosie on the House, the overall independent reviews and the preliminary information on their website outlining their process including their on-line project management tool.

Working with Ron Labrie through the design phase was a pleasure. He ensured all details were addressed. From his extensive experience, he quickly assessed our preferences and overall style and provided suggestions which helped us narrow the multitude of decisions to be made. He is also familiar with the newest products and design trends but balances that with timeless recommendations that will stand the test of time. Ron also recommended design features that we would never have thought to include. His detailed plans provided an assurance that all the details were addressed and provided the needed information for HOA-related changes. His humor and “tell it like it is” approach was greatly appreciated and resulted in a fabulous finished project.
The project began with a job meeting at our home. Expecting to meet with the project manager and designer, I was pleasantly surprised when each of those responsible for major parts (electrical, plumbing, flooring, cabinets, etc.) of the remodeling also attended and reviewed each of the steps of the project which allowed us to catch any last-minute changes. This reduced the need for change orders during the project. An online job calendar which was updated daily with photos of each step completed was available throughout the process.

Our project manager, Austin, was in constant communication checking in on each step to ensure any major decision points during the process were correct. He was responsive to our questions and any change inquiries had. And, Austin was excellent in spotting and changing any work that was not up to their standard.

Despite moving out during the complete remodeling, we never felt out of the loop and we can say that the overall experience was not only exciting but also a pleasure. TWD helps take the complexity out of a remodeling project. The work was completed right on schedule. Without a doubt, we would recommend TWD for any of your remodeling needs. Their attentiveness, professionalism and customer service were evident throughout the project and resulted in a beautiful remodeling exceeding our expectations.

Bob Hassler and Susan Jacobs

We love our new kitchen! Thank you Aaron Wiesman and the entire Republic West team for making our dream kitchen a reality!

David came to replace the handles that I originally ordered. He was very pleasant, filled the screw holes from the wrong handles, installed the correct handles and cleaned up. The vanities look so much better and I can pull open with ease. Thank you.

Mesic Contracting mobile home repair has such integrity. Tim is honest and does fantastic work. He leveled my manufactured home, did tie-downs, repaired the roof that was damaged, and Tim answered all the questions I had on the FHA engineering report. He upgraded where he could. Whenever I need work in the future, I will definitely use his services.

It says a lot about a company when they follow through with everything they said they would do. It might seem like a givin but working with so many builders over the years you learn its not. And when you work with people like Ellen you learn to appreciate it. Hope to work with her again on the next one.

When our counter that they had made and installed developed a crack in it, they said it was because a crockpot we had used was excessive heat, so they wouldn't repair it. This was a standard crockpot, not a charcoal grill. Even when talking to one of the installers about the situation being a little ridiculous after all money the kitchen cost, he agreed. But of course there was nothing that could be done about it.

We had broken a window during a remodel and had to have it replaced. We chose them in October 2020 as the sales person said they could do it quickly since he has an order with a builder, and to make sure everything matches in the space since they had aluminum frames, we ordered 5 total windows and a double sliding door to replace a window and a door. In late January/early February they were finally out to do it as they had some issues with the manufacturer getting them windows, and there was no communication from RemodAZ with updates until we started to hound them. 12 weeks after anticipating 8 weeks, and had to put our flooring install on hold since the door changed the wall line a bit.

The installation was a horrible 5 day ordeal, shoddy new framing work leaving doors and windows being out of plumb/tweaked so they are really hard to open and close, my family won't even use one side of the slider. They also broke the new window during install which was the replacement for the one we broke that started this all, but they assured me they ordered the window on the spot, there are gaps in the aluminum frames on some of the windows and the paint is horrible. These windows and doors seemed to miss Quality Control altogehter. About a month after install, they sent someone out from the glass company who confirmed they were installed incorrectly, but just sprayed some silicon lubricant and did no thing with the frame elements that were supposed to be replaced with the slider due to paint defects and operation, nor the broken glass. Then nothing from them until May when Anna let me know they could not get the aluminum any longer which is months after it was ordered, but could replace in Vinyl. I told her they would all need to be replaced to match, but she couldn't respond as she was just the messenger, I asked to talk to someone who could actually make decisions for the company.

Continued silence for another month, then I get a message from Anna saying Tammy is coming out with the glass guy to finish on June 16'th, which was confirmed between 10 and 1, and on the 16th no one came out - no call no show. We were home so this was not a missed connection. On June 22nd I get a message from Anna threatening to take me to court for not being able to finish. I still don't have my kitchen together since the window still needs to be replaced. They have made no effort on their end and don't come out when they 'confirmed' they would. I reiterated that they need to have someone. I had to fix problems they created by not doing the drywall and electrical work correctly. I replied to the text saying someone who can make decisions would need to contact me, now in text as clearly everything should be in writing, and no response yet.

I would not recommend RemodAZ, my house is still not done and we still have a broken window, but they are constantly delaying and now threatening when this 8 week project turned into 9 months, all for 5 windows and a door.