Best Complete House Remodel in Phoenix AZ

Completely unimpressed. I called them this morning just before 9am during their business hours. Their answering service picked-up and I relayed that I wanted to simply speak to someone at the company for about 10m to determine if the project we had was a good fit for them. She proceeded to ask me several questions to gather my contact information and then informed me that no one was available. She offered to schedule a quick call, but the next available time was TWO DAYS later. I politely declined. If this is the kind of intimacy and customer service Phoenix Home Remodeling delivers, I do not plan on ever being a customer.

EDIT on June 24, 2021: After reading this company's response, I increased my rating to 3*. While the response was fair, I do think the impersonal nature of an answering service (not actual company employees), coupled with the fact that availability for a very quick initial discussion was a full 2 days later would still keep me away from engaging. If I am going to work with someone on a project, I'd like to believe that the importance of a quicker response time and a more personal, direct interaction is paramount. Speaking to a third party service tasked only to gather my contact information and mechanically schedule a ~10m call 48 hours in advance does not give me the sense that this company is eager to engage their client base. That said, given the fact that I did NOT use their services, 1* admittedly felt harsh. I wish PHR the best of luck and strongly suggest they reconsider their screening process.

We highly recommend Homework Remodels! Steve and Sheila spent time providing us with quality blueprints and excellent home décor/interior design selections for our new 400 square foot casita. We live in a historic neighborhood and they have proven experience obtaining the required city permits and approval from the Phoenix Historical Preservation Society. They removed our dilapidated garage and replaced it with an amazingly beautiful and quality-built casita! We would like Ross, our Homework Remodels’ project manager, to oversee all of our projects! He kept the project moving smoothly and made sure the work was completed to high, quality standards. After examining the completed casita, contractors we know gave the work their high praise!

Very rude unprofessional people. They are too busy to be polite. I asked one too many questions about my quote on the phone to Audra the decorator and she freaked out at me. The manager explained her behavior that she stressed. No apology. We will go where our business is appreciated and the employees are polite.

After getting several estimates for our Master Bathroom Remodel and a Wine Bar at our Breakfast Nook, we decided to go with this company. We were initially told the project would take 6-8 weeks. It took 5 Months!! We chose all of our materials that we wanted in September of 2021. The supply chain issue excuse wears thin when the materials were ordered months prior. It took several attempts from the Designer to finalize the estimate and to see if we were on budget. Our Designer quit soon after we picked out all of our items and we were never reassigned a new Designer. We had to pick out a granite slab and paint by ourselves which was not that big of an issue. Our first project Manager was fired and we had another Project Manager assigned to us. He only showed up a few times. It seems the materials we chose were not ordered in a timely manner. They were scrambling to get the items we thought were ordered months prior once they were ready to begin installation. They came out to install the toilet and had a commercial type toilet seat (U shaped with no cover) something that one would see in a bar or restaurant. They re-ordered the toilet seat and the same type one arrived a week later. I ended up going to Home Depot to get the correct toilet seat and cover and installed it myself so we could use the toilet. There were several days and weeks that there were no workers without any calls or emails to say they would not be arriving even though they were on the schedule in the Portal. Everything goes thru the Portal. The schedule can be changed at a moments notice. Any complaining was met with little to no response and it felt we were automatically sent to the back of the line in scheduling for complaining. How petty! They did not order the correct parts for the shower diverter which made our complete walk-in shower inoperable for weeks. Once the parts arrived they weren't able to get the Plumber out to install even after I explained I had back issues and needed to use the walk-in shower to bathe. I ended up hiring a local Plumber to install the part to get the shower working. They took no responsibility for anything. We wanted under cabinet lighting at the Wine Bar, however the Electrician didn't wire it correctly so we 86'd that idea. I ended up getting a wireless re-chargeable light fixture and installed it myself. The icing on the cake was when they sent out a guy to finish the Punch list which included some paint touch up. When he arrived he told me he was color blind and did not paint!!!!!! I notified the Project Manager of this and he said he would come and paint himself. At that point I ended up doing the touch up myself. For the amount of money we spent on this project we are very disappointed on how we were treated. Their lack of Customer Service and them taking no responsibility whatsoever for all of their screw ups and lack of communication lead me to give them two stars. We were also told more than once from their workers that we lived very far from their office. Perhaps they shouldn't of taken this project on. No one wants to hear workers complain that we live too far away. It was not a pleasant experience and I would not recommend them. Do not use them, not worth the headaches.

We just finished our third project with TWD, a master bathroom remodel. As with the first two projects, they were extremely professional, always kept us informed on project status, and most importantly finished on time! You would be amazed how often you hear how workers don't show, unexpected costs pop up, and overall quality is poor. NONE of these have ever been a concern when working with TWD, and in fact, we just signed on for our fourth project with them. You will not regret hiring TWD for your next home remodeling project!

Brian and Jerry were the best designers we could find. Before we even signed the contract, they took the time to create beautiful 3D renderings of how we wanted both baths and our bar to look. The finished result looked exactly like the renderings. Couldn't be more pleased with the outcome.

We made an appointment for the estimate on a Friday . Had to call to see why the had shown up. They never scheduled my estimate ! Don’t waste your time like I did and call someone else.

If you are building or remodeling your home no matter how large or small your project is Az Granite & Remodeling is perfect for the job. Veny went beyond designing and guiding us through the complex process of remodeling our kitchen. He helped us choose the best layout and product to achieve my dream kitchen. His expertise in working with layouts was amazing.

These guys are amazing! I love working with family owned and operated businesses. They are the best remodeling contractor in the Peoria, AZ! They are honest, great communicators, and their pricing is unbeatable!

We signed the contract to remodel the master shower April 29, 2021 after meeting with the salesman who responded to my email requesting a consultation. After very little contact from the company, I reached out to the salesman at the end of July. Not one little bit of work done to date. I had to get angry before someone started the work on Aug 16. Almost four months from signing. The work, according to the contractors secretary (who was rude on every level and threatened a lien against us, mind you we had already made two payments on work without any work started much less completed) said it takes two days to finish. 10 days later it was finished. Minus the glass which had to be ordered and was installed 3 weeks later. On Sept 17 the bathroom remodel was completed 16+ weeks later. That is not the end of the story. The shower floor stands in two inches of water after every shower. Drain works great. I signed off on that. But, water does not get to the drain. The salesman worked with us very kindly and graciously. But the rest of the contact with Bath Logic has been awful. I do not recommend using Bath Logic.

We've used Mesic multiple times. Starting in 2011 when we had a bad wind storm tear the back half of our roof off. Great job and here it is 7 years later with no problems. In 2013 we had a problem with a water leak in the ceiling, they were out promptly and took care of the issue without any unnecessary drama. Made the mistake in 2015 of allowing another contractor to install some appliances (removing cabinetry to put in a dishwasher in an old house) Boy did that ever get screwed up, ended up Calling Mesic out to fix the problems. I've learned my lesson. Next month when we move into our new home and need some work done, we know who we will be calling!

Nice looking Company!;)

I have used XLT Construction for several projects. The latest was to install new floor tiles in the kitchen, fix drywall damage, add new base boards and fix a leak on the outside wall. Victor did all the work, was professional, kept the work area clean and was meticulous and detailed in his work. My kitchen and dinning room are perfect now.

Keith and crew did an excellent job at a fraction of the normal cost. Great people!

Amazing builder and gc top quality product highly reccomend

Professional, punctual, smart and kind - Keith is amazing and has an outstanding company. I highly recommend Arizona Kitchens and Refacing!

Diamond Granite installed a new countertop on my outside patio bar. They did a terrific job. Very professional and did the job in a timely manner. The job was done for the estimated price. They communicated well every step of the way. I would definitely use them again.

Done a few projects with Chris now. Grest communication and follow through. No reason to look elsewhere!